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List Archives >  Reference Manager List Archive >  Archive by date >  This Month By Date >  This Month By Topic

Web publisher (v11)

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Web publisher (v11)
Author: Heather    Posted: Fri, 21 Oct 2005 13:05:00 -0800

Dear All
My apologies if this query has already been raised and I've missed the
answer!!

We have just installed Ref Man v11 and the web publisher on a server.
However we have discovered two problems:

1. There is no access to web publisher unless the server is logged in as
administrator (and only then the admin account of the person who
installed it!). We had assumed that it would work like other programs if
the server was just switched on.

2. Once the server is logged in as administrator the only way that a
database can be published to the web is by sitting directly at the
server under the admin account. Calling up the server from my own PC for
example enables us to make changes to the database but publishing it
(even under the administrator's account) has absolutely no effect at
all!

We have changed the port number as recommended. The database is not open
in exclusive mode and the tick box on the configure options saying Close
web publisher is unchecked. My IT people assure me that they have
checked permissions but feel they must be missing something else.

Does anyone have any ideas? All suggestions gratefully received.

Many thanks

Heather.
------------------------------------
Heather Lodge
Deputy Library & Knowledge Services Manager
Kingston Hospital
Galsworthy Road
Kingston-upon-Thames
Surrey
KT2 7QB
UK

Tel: (+44) (0)20 8934 3502
Fax: (+44) (0)20 8974 5763
Email: "heather.lodge"

Link to Kingston Hospital NHS Trust email disclaimer
http://www.kingstonhospital.nhs.uk/downloads/email_disclaimer.doc

[View Complete Thread]



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