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List Archives > Reference Manager List Archive > Archive by date > This Month By Date > This Month By Topic

Thomson Reuters:"Unable to collaborate with V11 users and V12 users" - 1 New Post - Community Subscription

Author: Community Mailer Posted: Fri, 26 Feb 2010 03:28:04 -0800

Subject: Unable to collaborate with V11 users and V12 users
Author: clarkelz (User)
Date: 02-26-2010 06:27 AM

Hi My problem is that we will be collaborating with V11 and V12 users and I have found that if a Word doc has both V11 and V12 refs from different databases inserted into it the bibliography won't generate. Depending which version of CWYW you use (I have both toolbars) the system cannot find the other database. This happens even if both V11 and V12 databases are open. This wasn't a problem when collaborating with V9 and V11 users as the V11 CWYW toolbar was able to interact with the V9 database. Has anybody else had this problem and if so did you find a solution? Thanks Clarkelz

Thomson Reuters:"Unable to open Ref Man - BLD 1709 error" - 1 New Post - Community Subscription

Author: Community Mailer Posted: Thu, 4 Mar 2010 01:26:02 -0800

Subject: Unable to open Ref Man - BLD 1709 error
Author: clarkelz (Regular)
Date: 03-04-2010 04:25 AM

Hello One of our staff is unable to open Ref Man and gets a BLD 1709 error. We have tried uninstalling and reinstalling twice now and each time it works for a day and then the error appears again. Has anybody got a fix for this please? Thanks Clarkelz

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