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RM12 crashes
when attachments opened
| RM12 crashes
when attachments opened |
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Author: Community Mailer
Posted: Tue, 17 Mar 2009 09:23:03 -0700
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Subject: RM12 crashes when attachments opened
Author: gavin100 (New User)
Date: 03-17-2009 12:22 PM
we are using RM12 (network) running off our server. Our intention was to link to all our references saved as PDFs on our server, but in some cases they were "attached" as a pdf embedded in the database. They show up as PDF icons, but if I now try to open or delete them RM crashes every time. In general RM is unstable (so I wonder if the two are related). At this point all I want to do is delete the attachments...but I can't do that because it crashes without deleting! anyone got any ideas? PS RM12.0.0 Bld 2401 The windows crash report states: Module name msvcr80.dll, Module version 8.0.50727.1433, Offset 000489bc In most cases we are running fully patched XP pro and office 2003, XP or 2007.
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