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List Archives >  Reference Manager List Archive >  Archive by date >  This Month By Date >  This Month By Topic

Reference Manager Technical Support - now open earlier each day

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Reference Manager Technical Support - now open earlier each day
Author: TS USA    Posted: Fri, 21 Jul 2006 15:27:51 -0400
Hello Reference Manager users,

I'd like to let you know that Thomson Researchsoft Customer Technical
Support has extended our open hours. Support is now available from 6:00
AM Pacific time (9:00 AM Eastern) to 5:00 PM Pacific time (8:00 PM
Eastern), Monday through Friday. Our open hours and holiday closure
schedule is available at
http://scientific.thomson.com/support/techsupport/hours/.

During open hours live telephone support is available at (408) 987-5609.
After hours you can leave us a message and we will call you back the
following business day, or you can always send us an email through our
web site at http://www.refman.com/support/rmtechform.asp.

Thanks for using Reference Manager!

Jason High
Manager, Customer Technical Support
Thomson Researchsoft
425 Market St., 6th floor
San Francisco, CA 94105
Tel: (415) 344-3977
Fax: (415) 344-3910
"jason.high"

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"Overall, Reference Manager is an excellent citation manager. It is simple enough to be used out of the box and not too intimidating for a new user. Equally, though, it contains enough powerful features and customisation to satisfy advanced users."
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