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ProCite 3.0 News

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ProCite 3.0 News
Author: Leon E Zimlich    Posted: Fri, 8 Sep 1995 19:39:16 -0700
Date: Fri, 8 Sep 1995 19:39:16 -0700 Reply-To: PRO-CITE The Personal Bibliographic Software Discussion List Sender: PRO-CITE The Personal Bibliographic Software Discussion List From: "Leon E. Zimlich" Subject: ProCite 3.0 News? Dear Pro-Cite Subscribers, I do not wish to foment dissension here but has _anyone_ received official notice from PBS regarding upgrades to ProCite 3.0 for Windows or Biblio-Link II for Windows? I like to consider myself a patient person but I am growing increasingly impatient in the face of PBS's failure to let its users know how the work on the upgrades is progressing and when we might reasonably expect to receive them. Their failure to produce the upgrades themselves might be forgiven if PBS would simply apologize for the delay and give us a firm date for receipt of the upgrade and missing documentation for ProCite 3.0. PBS was all too eager to advertise and accept payment for ProCite 3.0 before it was ready for release, then shipped a program beset with bugs and demonstrating poor judgment in its design and documentation, and at that shipped only half of the documentation, leaving us with the expectation that the remaining Reference Manual would be shipped soon. Months later, having paid for the upgrade to ProCite 3.0, I have still received only have half of it and have seen one date after another for release of the manual and upgrade pass by, and have yet to see anything from PBS explaining the delay. I have written to both Ken Raynor and Mary LaFountain in recent weeks expressing my frustration over the delays, and particularly over the lack of any notice explaining the delays, but have not received any response from them. This is not meant as a criticism of them--when I have requested help they have been there to offer it--but when I complain about PBS's silence in the matter and am met with further silence the irony is oppressive. So, I repeat my question. Has _anyone_ heard _anything_ about upgrades to either ProCite 3.o or Biblio-Link II for Windows, or seen any firm information about an expected shipping date for the ProCite 3.0 Reference Manual? Thanks for listening, Leon E. Zimlich

Re: ProCite 3.0 News
Author: Flores, Hernando    Posted: Sat, 9 Sep 1995 09:20:49 -0300
Date: Sat, 9 Sep 1995 09:20:49 -0300 Reply-To: PRO-CITE The Personal Bibliographic Software Discussion List Sender: PRO-CITE The Personal Bibliographic Software Discussion List From: "Flores, Hernando" Subject: Re: ProCite 3.0 News? I am sorry to say this. In consultation with experts in this matter, I was told that the upgrade version of ProCite is Reference Manager. I am seriously considering this upgrade, if it can accept my old DOS ProCite files. (I'm selling this fish for the same price I bought it). Luck to all, Hernando Flores Fax 55-81-271.8473 Federal University of Pernambuco

Re: ProCite 3.0 News
Author: Jon Aske    Posted: Sat, 9 Sep 1995 10:53:10 -0400
Date: Sat, 9 Sep 1995 10:53:10 -0400 Reply-To: PRO-CITE The Personal Bibliographic Software Discussion List Sender: PRO-CITE The Personal Bibliographic Software Discussion List From: Jon Aske Subject: Re: ProCite 3.0 News? In-Reply-To: from "Leon E. Zimlich" at Sep 8, 95 07:39:16 pm Leon, Rest assured that you are not alone. A lot of people share your frustration. You are quite right that they should have been more forthcoming with explanations and information. I think that mistake is going to cost them customers in the long run. Other people are going to take advantage of that for sure. I did get version 3.0.2 finally, and must admit that it is an improvement over 3.0, though now I have a different set of problems with inserting citations that they haven't been able to help me with. I think they'll probably get it right with 3.1, I hope, but when? That's the big question. It may be too late by then, I'm afraid. The latest date I heard for 3.1 + documentation was September (it used to be late August). That probably means a few more months. We just don't know. They aren't talking. I am definitely not able at this time to recommend this product to anybody, and a lot of people are asking me at the College, as well as outside colleagues, cause I seem to be one of the few people using bibliographical software. Anyway, no answers here, just more complaints. Jon -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- Jon Aske Phone/Fax: 207-786-0589 -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Re: ProCite 3.0 News
Author: Alonso Gonzalez    Posted: Sat, 9 Sep 1995 16:01:00 EDT
Date: Sat, 9 Sep 1995 16:01:00 EDT Reply-To: PRO-CITE The Personal Bibliographic Software Discussion List Sender: PRO-CITE The Personal Bibliographic Software Discussion List From: alonso gonzalez Subject: Re: ProCite 3.0 News? In-Reply-To: 6500lzim AT UCSBUXA.UCSB.EDU -- Fri, 8 Sep 1995 19:39:16 -0700 I am glad that you brought this subject to the Procite Users group. Shoul all of us send letters complaining about this lack of professionalisms of PBS, and demand an already late response ?. I will do it myself. I paid for a complete package and I don't have it yet. Should they refund money or at least pay interest on the money they collected before delivering the product ?. It sounds like a cheap loan from the users, selling the product, use the money and some months later deliver it. I don't think it is right.

Re: ProCite 3.0 News
Author: Leon E Zimlich    Posted: Sat, 9 Sep 1995 17:18:42 -0700
Date: Sat, 9 Sep 1995 17:18:42 -0700 Reply-To: PRO-CITE The Personal Bibliographic Software Discussion List Sender: PRO-CITE The Personal Bibliographic Software Discussion List From: "Leon E. Zimlich" Subject: Re: ProCite 3.0 News? In-Reply-To: I agree--ProCite for Windows has the potential to be a good program. My primary complaint with PBS is its failure to communicate with its users, particularly when it has yet to live up to its end of the upgrade agreement. While ProCite for Windows in its present form is a disappointment I have no interest in moving on to another program. ProCite will be improved over time. But PBS could do much to repair its customer relations by simply telling its users the truth about when it will send out the upgrade, by not making promises it will inevitably break, and by making this effort on its own without repeated requests from its users for information. I understand that there can be delays in rewriting code for the upgrade, and in rewriting the Reference Manual to reflect those changes, but there is no excuse for PBS's public silence about what it is doing. That silence is a breach of good will. Leon E. Zimlich

Re: ProCite 3.0 News
Author: Christopher S Lobban    Posted: Sun, 10 Sep 1995 08:39:13 +0000
Date: Sun, 10 Sep 1995 08:39:13 +0000 Reply-To: PRO-CITE The Personal Bibliographic Software Discussion List Sender: PRO-CITE The Personal Bibliographic Software Discussion List From: "Christopher S. Lobban" Subject: Re: ProCite 3.0 News? In-Reply-To: I was very keen to get 3.0 a year and more ago and offered several times to help with the beta testing. Now I find myself beta testing the upgrade I paid for. I read an ad for Reference Manager a year ago and got the impression that one would have to pay them to convert one's DOS ProCite databases. I plan to hang in with ProCite because I think their Windows version will end up a good program (unlike some other software that went through major upgrades and died of hubris). I do wish they would get the reference manual to us! Chris Lobban, Div. Natural Sciences University of Guam, Mangilao, GU 96923, USA Fax: (671) 734-1299. Voice: 734-9533 (Time: GMT+10 EST+15)

Re: ProCite 3.0 News
Author: Lillian R Eriksen    Posted: Mon, 11 Sep 1995 09:28:30 -0500
Date: Mon, 11 Sep 1995 09:28:30 -0500 Reply-To: PRO-CITE The Personal Bibliographic Software Discussion List Sender: PRO-CITE The Personal Bibliographic Software Discussion List From: "Lillian R. Eriksen" Subject: Re: ProCite 3.0 News? >Dear Pro-Cite Subscribers, > >I do not wish to foment dissension here but has _anyone_ received official >notice from PBS regarding upgrades to ProCite 3.0 for Windows or >Biblio-Link II for Windows? I have heard nothing and received nothing........ ____________________________________________________________________________ _______ Lillian R. Eriksen, DSN, RN Associate Professor UT-Houston School of Nursing Health Science Center University of Texas 1100 Holcombe Blvd. Suite 5.518 Houston TX 77030 Office: (713) 792-7885 FAX: (713) 794-4690 e-mail:

Re: ProCite 3.0 News
Author: Michael A Dover    Posted: Thu, 14 Sep 1995 09:41:08 -0400
Date: Thu, 14 Sep 1995 09:41:08 -0400 Reply-To: PRO-CITE The Personal Bibliographic Software Discussion List Sender: PRO-CITE The Personal Bibliographic Software Discussion List From: "Michael A. Dover" Subject: Re: ProCite 3.0 News? In-Reply-To: Just received a reply to a help request from PBS saying the full upgrade will be ready end of September... On Mon, 11 Sep 1995, Lillian R. Eriksen wrote: > >Dear Pro-Cite Subscribers, > > > >I do not wish to foment dissension here but has _anyone_ received official > >notice from PBS regarding upgrades to ProCite 3.0 for Windows or > >Biblio-Link II for Windows? > > > I have heard nothing and received nothing........ > ____________________________________________________________________________ > _______ > Lillian R. Eriksen, DSN, RN > Associate Professor > UT-Houston School of Nursing > Health Science Center > University of Texas > 1100 Holcombe Blvd. Suite 5.518 > Houston TX 77030 > Office: (713) 792-7885 FAX: (713) 794-4690 > e-mail: >

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