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ProCite and Word 2003 and Cite as you write

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ProCite and Word 2003 and Cite as you write
Author: Mcleod, William    Posted: Mon, 17 Oct 2005 11:47:17 -0400
I have a customer using ProCite 5.03 with Word 2003 and Windows XP Professional edition. We can see ProCite from the Tools menu in Word, but when we try to use the 'Insert Citations' command (or any other command) absolutely nothing happens. Has anyone else experienced this problem? We have the right files in the Word Startup directory, so I can't figure out what the problem could be. Thanks, Bill McLeod Bill McLeod, MSLIS, AHIP Research Librarian The National Academies' George E. Brown, Jr., Library 500 5th St., NW Washington, D.C. 20001 202-334-1340; "wmcleod"

Re: ProCite and Word 2003 and Cite as you write
Author: Greg Whitney    Posted: Mon, 17 Oct 2005 12:05:07 -0400
Hello, Have you tried downloading & installing the "new" CWYW ProCite patch for MS-Word XP? http://www.procite.com/support/pc5wordupd.asp I don't remember if it included on the ProCite cd-rom. Greg Whitney Computer Systems Coordinator Ecole Polytechnique Library PO Box 6079, Station Centre-Ville Montreal, Quebec Canada H3C-3A7 514-340-7659 ext. 4993 (T) 514-340-4026 (F) "greg.whitney" http://www.biblio.polymtl.ca -----Original Message----- From: Mcleod, William "mailto:wmcleod" Sent: October 17, 2005 11:47 AM To: "PROCITE" Subject: ProCite and Word 2003 and Cite as you write I have a customer using ProCite 5.03 with Word 2003 and Windows XP Professional edition. We can see ProCite from the Tools menu in Word, but when we try to use the 'Insert Citations' command (or any other command) absolutely nothing happens. Has anyone else experienced this problem? We have the right files in the Word Startup directory, so I can't figure out what the problem could be. Thanks, Bill McLeod Bill McLeod, MSLIS, AHIP Research Librarian The National Academies' George E. Brown, Jr., Library 500 5th St., NW Washington, D.C. 20001 202-334-1340; "wmcleod"

Re: ProCite and Word 2003 and Cite as you write
Author: Copeland, Laurel A    Posted: Mon, 17 Oct 2005 09:05:18 -0700
That's odd. I have the same set of system + applications (MS Word 2003; Win XP Pro; PC 5.0.3; and it works). When you uninstall ProCite, do the menu commands disappear? Could multiple incomplete installations/de-installations be part of the problem? There are several StartUp folders...perhaps another would work? There is also an online patch. Have you installed that? It's at http://www.procite.com/support/pcwpcompat.asp at the link http://www.procite.com/support/pc5wordupd.asp Good luck! Laurel A Copeland San Antonio (Texas) VA -----Original Message----- From: PROCITE The Personal Bibliographic Software Discussion List "mailto:PROCITE" On Behalf Of Mcleod, William Sent: Monday, October 17, 2005 10:47 AM To: "PROCITE" Subject: ProCite and Word 2003 and Cite as you write I have a customer using ProCite 5.03 with Word 2003 and Windows XP Professional edition. We can see ProCite from the Tools menu in Word, but when we try to use the 'Insert Citations' command (or any other command) absolutely nothing happens. Has anyone else experienced this problem? We have the right files in the Word Startup directory, so I can't figure out what the problem could be. Thanks, Bill McLeod Bill McLeod, MSLIS, AHIP Research Librarian The National Academies' George E. Brown, Jr., Library 500 5th St., NW Washington, D.C. 20001 202-334-1340; "wmcleod"

Re: ProCite and Word 2003 and Cite as you write
Author: Owings, Tammy    Posted: Mon, 17 Oct 2005 12:23:48 -0400
I had a similar problem with ProCite and Word 2000. They were compatible one day, and then stopped working the next. I contacted the ResearchSoft Customer Technical Support. They asked me to open Word, click on the "Tools" drop down menu, and choose "Templates and Add-ins" -- take note of what is listed below where it says "Checked items are currently loaded". It turned out that I had an add-in file (FlashPaper from installing Contribute3) that was causing the ProCite commands to be non-functional. This program is part of the Macromedia Contribute software package, and the only way to get this add-in not to load, would be to reinstall Contribute without the FlashPaper component. Here's a link on the Macromedia site of how one would do such a thing- http://www.macromedia.com/cfusion/knowledgebase/index.cfm?event=view&id=KC.tn_19596&extid=tn_19596&dialogID=4624483&iterationID=1&sessionID=9630da04e94d21104f2b&stateID=0%200%204626988&mode=simple After this add-in file was no longing loading in Word, the ProCite commands worked just fine. There are other programs, such as SnagIt, Dragonspeak, etc. An indicator of a conflicting add-in file is when the ProCite commands are non-functional, and there are other add-ins loading in Word. Hope this helps, Tammy Owings Research Engineer Department of Biomedical Engineering The Cleveland Clionic Foundation -----Original Message----- From: PROCITE The Personal Bibliographic Software Discussion List "mailto:PROCITE" Behalf Of Mcleod, William Sent: Monday, October 17, 2005 11:47 AM To: "PROCITE" Subject: ProCite and Word 2003 and Cite as you write I have a customer using ProCite 5.03 with Word 2003 and Windows XP Professional edition. We can see ProCite from the Tools menu in Word, but when we try to use the 'Insert Citations' command (or any other command) absolutely nothing happens. Has anyone else experienced this problem? We have the right files in the Word Startup directory, so I can't figure out what the problem could be. Thanks, Bill McLeod Bill McLeod, MSLIS, AHIP Research Librarian The National Academies' George E. Brown, Jr., Library 500 5th St., NW Washington, D.C. 20001 202-334-1340; "wmcleod" ------------------------------------------------------------------------------ Confidentiality Note: This message is intended for use only by the individual or entity to which it is addressed and may contain information that is privileged, confidential, and exempt from disclosure under applicable law. If the reader of this message is not the intended recipient or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. Thank you. ------------ Visit us online at our award-winning http://www.clevelandclinic.org for a complete listing of Cleveland Clinic services, staff and locations from one of the country's leading hospitals. ==============================================================================

Re: ProCite and Word 2003 and Cite as you write
Author: Mcleod, William    Posted: Mon, 17 Oct 2005 13:56:46 -0400
Everyone, and especially Tammy Owings, Thanks for your help! The solution (for this user) was to uninstall Snag-It, which this user had installed on her machine just last week. As Tammy detailed below, by going to the "Templates and Add-ins" selection from the Tools menu in Word, I was quickly able to determine that Snag-It was an additional add-in that might be interfering with the proper functioning of CWYW. Thanks, Tammy! Bill Bill McLeod, MSLIS, AHIP Research Librarian The National Academies' George E. Brown, Jr., Library 500 5th St., NW Washington, D.C. 20001 202-334-1340; "wmcleod" -----Original Message----- From: PROCITE The Personal Bibliographic Software Discussion List "mailto:PROCITE" On Behalf Of Owings, Tammy Sent: Monday, October 17, 2005 12:24 PM To: "PROCITE" Subject: Re: ProCite and Word 2003 and Cite as you write I had a similar problem with ProCite and Word 2000. They were compatible one day, and then stopped working the next. I contacted the ResearchSoft Customer Technical Support. They asked me to open Word, click on the "Tools" drop down menu, and choose "Templates and Add-ins" -- take note of what is listed below where it says "Checked items are currently loaded". It turned out that I had an add-in file (FlashPaper from installing Contribute3) that was causing the ProCite commands to be non-functional. This program is part of the Macromedia Contribute software package, and the only way to get this add-in not to load, would be to reinstall Contribute without the FlashPaper component. Here's a link on the Macromedia site of how one would do such a thing- http://www.macromedia.com/cfusion/knowledgebase/index.cfm?event=view&id= KC.tn_19596&extid=tn_19596&dialogID=4624483&iterationID=1&sessionID=9630 da04e94d21104f2b&stateID=0%200%204626988&mode=simple After this add-in file was no longing loading in Word, the ProCite commands worked just fine. There are other programs, such as SnagIt, Dragonspeak, etc. An indicator of a conflicting add-in file is when the ProCite commands are non-functional, and there are other add-ins loading in Word. Hope this helps, Tammy Owings Research Engineer Department of Biomedical Engineering The Cleveland Clionic Foundation -----Original Message----- From: PROCITE The Personal Bibliographic Software Discussion List "mailto:PROCITE" Behalf Of Mcleod, William Sent: Monday, October 17, 2005 11:47 AM To: "PROCITE" Subject: ProCite and Word 2003 and Cite as you write I have a customer using ProCite 5.03 with Word 2003 and Windows XP Professional edition. We can see ProCite from the Tools menu in Word, but when we try to use the 'Insert Citations' command (or any other command) absolutely nothing happens. Has anyone else experienced this problem? We have the right files in the Word Startup directory, so I can't figure out what the problem could be. Thanks, Bill McLeod Bill McLeod, MSLIS, AHIP Research Librarian The National Academies' George E. Brown, Jr., Library 500 5th St., NW Washington, D.C. 20001 202-334-1340; "wmcleod" ------------------------------------------------------------------------ ------ Confidentiality Note: This message is intended for use only by the individual or entity to which it is addressed and may contain information that is privileged, confidential, and exempt from disclosure under applicable law. If the reader of this message is not the intended recipient or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. Thank you. ------------ Visit us online at our award-winning http://www.clevelandclinic.org for a complete listing of Cleveland Clinic services, staff and locations from one of the country's leading hospitals. ======================================================================== ======

Re: ProCite and Word 2003 and Cite as you write
Author: Mdmvssrb    Posted: Mon, 17 Oct 2005 18:56:57 GMT1BS
Dear Colleague, Sylvia Bickley will be away from the office until Monday 7 November when your message will receive her attention. Sylvia R Bickley Trials Search Co-ordinator Cochrane Oral Health Group University Dental Hospital of Manchester Higher Cambridge Street Manchester M15 6FH Tel: +44 161 275 7814 Fax: +44 161 275 7815 Web site: www.cochrane-oral.man.ac.uk E.mail: "Sylvia.R.Bickley"

Re: ProCite and Word 2003 and Cite as you write
Author: Geoff Carver    Posted: Mon, 17 Oct 2005 20:00:00 GMT
are there archives on this list? i had the same problem, and eventually told a few other people how to solve it a couple of years ago (after contacting support) turns out one of the files was put in the wrong directory if you don't manage to fix it by using the other suggestions, let me know, and i will see if i can figure out which file has to be moved

Re: ProCite and Word 2003 and Cite as you write
Author: Copeland, Laurel A    Posted: Mon, 17 Oct 2005 14:04:30 -0700
Archives of this listserv are hosted by Adept Science at: http://lists.adeptscience.co.uk/procite/ I found this via a link at http://www.procite.com/support/pcsupport.asp HTH. -Laurel Copeland, San Antonio. -----Original Message----- From: PROCITE The Personal Bibliographic Software Discussion List "mailto:PROCITE" On Behalf Of geoff carver Sent: Monday, October 17, 2005 3:00 PM To: "PROCITE" Subject: Re: ProCite and Word 2003 and Cite as you write are there archives on this list? i had the same problem, and eventually told a few other people how to solve it a couple of years ago (after contacting support) turns out one of the files was put in the wrong directory if you don't manage to fix it by using the other suggestions, let me know, and i will see if i can figure out which file has to be moved

Re: ProCite and Word 2003 and Cite as you write
Author: Jeff    Posted: Mon, 17 Oct 2005 14:38:02 -0700
On my machine, running WXP w/service pak 1 and office 2003 the location is Program Files/Microsoft Office/Office 11/STARTUP However I also run w/out high security settings w/in Word. That being said so far it works consistently. Good Luck, Jeff Phillips > -----Original Message----- > From: PROCITE The Personal Bibliographic Software Discussion > List "mailto:PROCITE" On Behalf Of > Copeland, Laurel A > Sent: Monday, October 17, 2005 2:05 PM > To: "PROCITE" > Subject: Re: ProCite and Word 2003 and Cite as you write > > Archives of this listserv are hosted by Adept Science at: > http://lists.adeptscience.co.uk/procite/ > I found this via a link at > http://www.procite.com/support/pcsupport.asp > HTH. > -Laurel Copeland, San Antonio. > > -----Original Message----- > From: PROCITE The Personal Bibliographic Software Discussion List > "mailto:PROCITE" On Behalf Of geoff carver > Sent: Monday, October 17, 2005 3:00 PM > To: "PROCITE" > Subject: Re: ProCite and Word 2003 and Cite as you write > > are there archives on this list? > i had the same problem, and eventually told a few other > people how to solve > it a couple of years ago (after contacting support) > turns out one of the files was put in the wrong directory > if you don't manage to fix it by using the other suggestions, > let me know, > and i will see if i can figure out which file has to be moved

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