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Thomson Reuters:"Re: Clicking one unread reference leads to highlighting of another reference?!" - 1 New Post - Community Subscription

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Thomson Reuters:"Re: Clicking one unread reference leads to highlighting of another reference?!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 14 Sep 2012 04:39:56 -0700
Subject: Re: Clicking one unread reference leads to highlighting of another reference?!
Author: michaelben (New User)
Date: 09-14-2012 12:39 PM

No this is not a bug, i think your computer have some problems, which operating system you are using?


Thomson Reuters:"Re: clicking on in-body citation jumps to bibliography" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 18 Sep 2012 07:04:26 -0700
Subject: Re: clicking on in-body citation jumps to bibliography
Author: Leanne (Mentor)
Date: 09-18-2012 03:04 PM

yes, that link is now FAQ 15 on this page.  http://endnote.com/support/faqs/endnote


Thomson Reuters:"Re: clicking on in-body citation jumps to bibliography" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 18 Sep 2012 08:19:46 -0700
Subject: Re: clicking on in-body citation jumps to bibliography
Author: Jason (Moderator)
Date: 09-18-2012 04:19 PM

With EndNote X5, there is also a link that is automatically created between in-text citations and the bibliography. You can disable this by doing the following:   1. In Word, click the Tools menu > EndNote X5 > Bibliography Settings. 2. Uncheck the option to "Link in-text citations to references in the bibliography." 3. Verify the Output Style is set correctly. 4. Click OK.   Jason Berman Technical Sup Rep RS Thomson Reuters   Phone: +1 800-336-4474 thomsonreuters.com


Thomson Reuters:"Re: clicking on in-body citation jumps to bibliography" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 18 Sep 2012 08:59:16 -0700
Subject: Re: clicking on in-body citation jumps to bibliography
Author: Leanne (Mentor)
Date: 09-18-2012 04:59 PM

Good place to remind people that Alt+left arrow or Shift+F5 will jump back in Word documents.


Thomson Reuters:"Re: Clicking one unread reference leads to highlighting of another reference?!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 19 Sep 2012 10:43:36 -0700
Subject: Re: Clicking one unread reference leads to highlighting of another reference?!
Author: HenryLJ (Moderator)
Date: 09-19-2012 06:43 PM

The behavior you have described should not happen. It is most likely a problem with the preferences or the library.   As a test you can try the Sample library. When you click on File >Open > Open Library, you can go to C:\Program Files\EndNote X6 or C:\Program Files (X86)\EndNote X6, if you are on a 64-bit system. In the EndNote X6 folder you will see a shortcut to the Examples folder, and when you open the shortcut you can open the Sample library.   If the Sample library works normally when you click on a record, there is probably some corruption in your regular library. EndNote has a utility for repairing damaged libraries. It is called Recover Library, and you can find the command under the Tools menu in EndNote   If you experience the same behavior in the Sample library there is probably an issue with the EndNote preferences. Resetting the preferences would require using the Registry Editor to remove the key "HKEY_CURRENT_User\Software\ISI ResearchSoft\EndNote\Preferences.   The Windows System Registry is a critical part of your computer. If you are not familiar with using the Registry Editor you should either ask a friend to assist you or contact Technical Support.


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