I'm assuming you're not using a trial version of EndNote that has expired, and that you have a relatively good and fast Internet connection. It's unclear from your message but after clicking "Onliine Search" from the EndNote toolbar, you need to first select the PubMed (NLM) connection file from the pop-up "Choose a Connection" dialog box. If you do not see PubMed (NLM) listed, go to the EndNote support site to search/download the file or use the attached file. To install, double-click the downloaded file. http://endnote.com/downloads/connections If you are using the PubMed (NLM) connection file and still have problems, suggest: 1) trying at different hours to see if there's any improvement; 2) if you're on a network suggest contacting your network administrator.
Thomson Reuters:"Re: trouble connecting to database (pubmed)" - 1
New Post - Community Subscription
Author: Community Mailer
Posted: Mon, 10 Sep 2012 02:00:36 -0700
Subject: Re: trouble connecting to database (pubmed)
Author: MEMM (New User)
Date: 09-10-2012 10:00 AM
Thanks for your reply! It seems that a local network problem was the cause of my problems.