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Thomson Reuters:"Re: Damaged EndNote Library" - 1 New Post -
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| Thomson Reuters:"Re: Damaged EndNote Library" - 1 New Post -
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Author: Community Mailer
Posted: Fri, 16 Sep 2011 02:08:01 -0700
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Subject: Re: Damaged EndNote Library
Author: kun (New User)
Date: 09-16-2011 10:07 AM
Many thanks, Cathy. This worked very fast. I can't imagine if my dissertation file could not be repaired. It is about thousands refferences. Thank you again Kun
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| Thomson Reuters:"Re: Damaged EndNote Library" - 1 New Post -
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Author: Community Mailer
Posted: Tue, 4 Oct 2011 06:53:21 -0700
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Subject: Re: Damaged EndNote Library
Author: jcal (New User)
Date: 10-04-2011 02:53 PM
Hi cathy, I have the same problem with damaged endnote library and I tried to follow everything that could help in these threads including the link suggested by the tech support but not successful. I really need the library urgently and I wonder if you help me by fixing it. I can't attach here the library and its data in a zipped folder for a valid extension issue. Can you provide me an email address for me to send it? Hope this will solve my problem. Thanks in advance.) Jonathan
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| Thomson Reuters:"Re: Damaged EndNote Library" - 1 New Post -
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Author: Community Mailer
Posted: Tue, 4 Oct 2011 06:56:51 -0700
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Subject: Re: Damaged EndNote Library
Author: Leanne (Mentor)
Date: 10-04-2011 02:56 PM
you need to call TECH SUPPORT. see http://www.endnote.com/support/entechform.asp And they would need a zipped up copy of the original .DATA folder (which can't have been modified). Do you have a backup of the folder in question? We are not tech support. We are friendly unpaid users.
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| Thomson Reuters:"Re: Damaged EndNote Library" - 1 New Post -
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Author: Community Mailer
Posted: Tue, 4 Oct 2011 07:05:41 -0700
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Subject: Re: Damaged EndNote Library
Author: jcal (New User)
Date: 10-04-2011 03:05 PM
Thanks, I just realized that the offer above has come from the tech support. I have to call the tech support then. Thanks again for the assisstance. Hope to give feedback soon.
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| Thomson Reuters:"Re: Damaged EndNote Library" - 1 New Post -
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Author: Community Mailer
Posted: Thu, 6 Oct 2011 17:08:01 -0700
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Subject: Re: Damaged EndNote Library
Author: zunta (New User)
Date: 10-07-2011 01:07 AM
Is the problem solved? I could not figure out:(
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| Thomson Reuters:"Re: Damaged EndNote Library" - 1 New Post -
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Author: Community Mailer
Posted: Thu, 6 Oct 2011 23:41:51 -0700
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Subject: Re: Damaged EndNote Library
Author: jcal (Visitor)
Date: 10-07-2011 07:41 AM
Hi, I haven't solved the problem, but, I send my enl libirary and my data to the Tech support and they were able to repair and recover my enl library but haven't recovered the data. I can use now my library and it's just good that I have a coppy of all the pdf attached. Thanks everyone.
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