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List Archives >  EndNote List Archive >  Archive by date >  This Month By Date >  This Month By Topic

Bug fix in 5.0.2

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Bug fix in 5.0.2
Author: Mike Maxwell    Posted: 11/10/2001 22:26:15 GDT
There is an update of EndNote v5 to 5.0.2, which fixes an annoying problem I
was having in Microsoft Word2000. I haven't seen this announced here, so I
thought I'd mention it in case others are experiencing the same problem.

The problem was that Word's ScreenTips, which used to display in a sort of
popup the contents of a footnote or comment when you rested the mouse cursor
over the footnote number or comment, had stopped working in my Word2000. I
traced the issue to an interaction with EndNote 5.0.

There is now a bug fix for this, in EndNote's 5.0.2 updater. The website is
http://www.endnote.com/support/enupdates.asp. Enjoy!

(BTW, although I have installed the 5.0.2 version, and it fixes this bug
which was not fixed with the 5.0.1 updater, the "Help About" dialog box in
EndNote still says it's version 5.0.1.)
--
Mike Maxwell
Linguistic Data Consortium

RE: Bug fix in 5.0.2
Author: Wiedemann, Leanne    Posted: 12/10/2001 14:41:48 GDT
Thanks Mike,

It would have been nice to hear direct from ISI Research! ;-)

Leanne Wiedemann
Stowers Institute for Medical Research
1000 E 50th St
Kansas City, MO 64110
phone (816) 926-4052 FAX (816) 926-2009



-----Original Message-----
From: Mike Maxwell
Sent: Thursday, October 11, 2001 4:26 PM
To:
Subject: Bug fix in 5.0.2


There is an update of EndNote v5 to 5.0.2, which fixes an annoying problem I
was having in Microsoft Word2000. I haven't seen this announced here, so I
thought I'd mention it in case others are experiencing the same problem.

The problem was that Word's ScreenTips, which used to display in a sort of
popup the contents of a footnote or comment when you rested the mouse cursor
over the footnote number or comment, had stopped working in my Word2000. I
traced the issue to an interaction with EndNote 5.0.

There is now a bug fix for this, in EndNote's 5.0.2 updater. The website is
http://www.endnote.com/support/enupdates.asp. Enjoy!

(BTW, although I have installed the 5.0.2 version, and it fixes this bug
which was not fixed with the 5.0.1 updater, the "Help About" dialog box in
EndNote still says it's version 5.0.1.)
--
Mike Maxwell
Linguistic Data Consortium

Re: Bug fix in 5.0.2
Author: Ross Langmead    Posted: 12/10/2001 15:38:01 GDT
Mike Maxwell wrote:

> There is an update of EndNote v5 to 5.0.2, which fixes an annoying problem
I
> was having in Microsoft Word2000. I haven't seen this announced here, so
I
> thought I'd mention it in case others are experiencing the same problem.
>
> The problem was that Word's ScreenTips, which used to display in a sort of
> popup the contents of a footnote or comment when you rested the mouse
cursor
> over the footnote number or comment, had stopped working in my Word2000.
I
> traced the issue to an interaction with EndNote 5.0.

I'm experiencing crashing of Word 2001 for Mac when screen tips appear. I
use Endnote 4 for Mac. Could this be the same bug?

I have consulted the Mac-Word list without any ideas forthcoming. But this
sounds a promising lead.

Re: Bug fix in 5.0.2
Author: Jim Freeman    Posted: 12/10/2001 17:14:03 GDT
Now I'm confused. I was having problems with Word 2001 crashing every
time I tried to format citations. I called technical support and they
had me download some files which fixed the problem. These are apparently
the same files referenced below. But I also have the problem where
footnote and other pop-ups don't appear in Word. These files haven't
changed that, nor were they intended to, apparently.

Jim

On Thursday, October 11, 2001, at 02:26 PM, Mike Maxwell wrote:

> There is an update of EndNote v5 to 5.0.2, which fixes an annoying
> problem I
> was having in Microsoft Word2000. I haven't seen this announced here,
> so I
> thought I'd mention it in case others are experiencing the same problem.
>
> The problem was that Word's ScreenTips, which used to display in a sort
> of
> popup the contents of a footnote or comment when you rested the mouse
> cursor
> over the footnote number or comment, had stopped working in my
> Word2000. I
> traced the issue to an interaction with EndNote 5.0.
>
> There is now a bug fix for this, in EndNote's 5.0.2 updater. The
> website is
> http://www.endnote.com/support/enupdates.asp. Enjoy!
>
> (BTW, although I have installed the 5.0.2 version, and it fixes this bug
> which was not fixed with the 5.0.1 updater, the "Help About" dialog box
> in
> EndNote still says it's version 5.0.1.)
> --
> Mike Maxwell
> Linguistic Data Consortium
>
>

Re: Bug fix in 5.0.2
Author: Mike Maxwell    Posted: 12/10/2001 19:43:28 GDT
Jim Freeman wrote:
>...technical support...had me download some files...
>These are apparently the same files referenced
> [in my earlier msg-MM]. But I also have the problem
>where footnote and other pop-ups don't appear in Word.
>These files haven't changed that, nor were they intended
>to, apparently.

I should have said "your milage may vary" :-). But all seriousness aside,
since I updated to 5.0.2, I've tried adding new citations, formatting the
bibliography, putting in new footnotes and comments, etc., and popups seem
to work properly now. So if they were the same download files, and if Jim
is running Microsoft Windows (as opposed to a Mac, say), I have no
explanation for why they still don't work on his system.

BTW, the file I downloaded is EndNote5Cwyw.wll, size 620,296 bytes, dated 11
October.

I'm running Ms Windows 2000 version 5.00.2195, service pack 2, and Ms Word
2000 v9.0.3821 SR-1. EndNote was v5.0, which I first updated to 5.0.1, and
now to 5.0.2 (although as I say, the "Help About" box still thinks I have
5.0.1--but I can testify that the problems with popups did not go away with
the 5.0.1 update, only with 5.0.2).

Mike Maxwell
Linguistic Data Consortium


Re: Bug fix in 5.0.2
Author: Jim Freeman    Posted: 13/10/2001 16:07:34 GDT
Ahhh. You're using Windows. I'm new to this list and I didn't realize we
were all lumped together like this.

So I've looked at this update more carefully now. The one on the web
does seem to be different from the one tech support had me download. The
files on the web are date 9/25/01, while the ones I downloaded are date
9/5/01. So I installed the ones from the web (carefully setting aside my
previous files just in case). It still doesn't resolve my problems with
pop-ups. The interesting thing is that I was able to get a footnote to
pop up after "unformatting citations", but when I reformatted citations
the popups were gone again.

I don't know if this is related but I use Word in "Document Map" view
and I occasionally get crashes when I mouse over headings in the left
column that are too long to fit in the column. The full heading will
open as a popup but the box will stay white and the program will be
frozen.

Jim

On Friday, October 12, 2001, at 11:00 PM, endnote-interest-digest wrote:

> Jim Freeman wrote:
>> ...technical support...had me download some files...
>> These are apparently the same files referenced
>> [in my earlier msg-MM]. But I also have the problem
>> where footnote and other pop-ups don't appear in Word.
>> These files haven't changed that, nor were they intended
>> to, apparently.
>
> I should have said "your milage may vary" :-). But all seriousness
> aside,
> since I updated to 5.0.2, I've tried adding new citations, formatting
> the
> bibliography, putting in new footnotes and comments, etc., and popups
> seem
> to work properly now. So if they were the same download files, and if
> Jim
> is running Microsoft Windows (as opposed to a Mac, say), I have no
> explanation for why they still don't work on his system.
>
> BTW, the file I downloaded is EndNote5Cwyw.wll, size 620,296 bytes,
> dated 11
> October.
>
> I'm running Ms Windows 2000 version 5.00.2195, service pack 2, and Ms
> Word
> 2000 v9.0.3821 SR-1. EndNote was v5.0, which I first updated to 5.0.1,
> and
> now to 5.0.2 (although as I say, the "Help About" box still thinks I
> have
> 5.0.1--but I can testify that the problems with popups did not go away
> with
> the 5.0.1 update, only with 5.0.2).
>
> Mike Maxwell
> Linguistic Data Consortium
>

Previous by date: Re: LC connect,  Paul O'Brien
Next by date: Re: Subscripts and Superscripts, Michael Kane
Previous thread: LC connect, Tom Mead
Next thread: Subscripts and Superscripts, Tim Hughbanks



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