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Cite while you write and EndNote Web problems
| Cite while you write and EndNote Web problems |
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Author: Endnote-interest
Posted: May 14th, 2007 3:30PM
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Hi,
Has anyone encountered problems with the Cite while you Write feature in
EndNote X in Word 2007 when used in conjunction with EndNote Web.
There seems to be some problem with a firewall issue which has not been
fully resolved. Thomson have not come up with an answer despite a recent
server upgrade to EndNote Web.
The direct login to MyEndnote Web is fine, the problem comes when trying
to connect using the EndNote toolbar. The connection fails for some
unknown reason.
We are using Checkpoint NGX firewall and the ports specified have been
enabled to access Endnote Web.
Thanks
Paul
Paul Haysom
Technical Support Manager, Learning Resources
University of Bedfordshire, Park Square, Luton, Beds, LU1 3JU
e: "paul.haysom" t: 01582 489281, f: 01582 489325
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