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Thomson Reuters:"Downloaded new version of Word, how to integrate EndNote?" - 1 New Post - Community Subscription

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Thomson Reuters:"Downloaded new version of Word, how to integrate EndNote?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 7 Mar 2012 11:24:21 -0800
Subject: Downloaded new version of Word, how to integrate EndNote?
Author: JF1987 (Visitor)
Date: 03-07-2012 07:24 PM

Dear all,   I downloaded EndNote X5 a few months ago and this has been working fine with Microsoft Word for Mac 2008. However, I've just downloaded Microsoft Word for Mac 2011 and EndNote doesn't seem to have integrated into the new software automatically (although it still works in Microsoft Word for Mac 2008).   Could anyone tell me how I can get it to integrate into the new version of Word?   Thanks, JF87


Thomson Reuters:"Downloading references from WoK to EndNote Web fails" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 26 Mar 2012 22:11:39 -0700
Subject: Downloading references from WoK to EndNote Web fails
Author: mci133 (Regular)
Date: 03-27-2012 06:11 AM

One of our clients has a problem with EndNote Web in that he gets an error message when he tries to download references from Web of Knowledge to his EndNote Web library. He says he often has to try to download 2 or 3 times, and yesterday he had complete failure. Has anyone else seen this problem before and come up with a solution? I am not sure if it is an EndNote Web problem, or a problem with others accessing his account at the same time as him to look at his shared groups, or a problem with the internet connection.   The error message says: NOTICE A service error has occurred, and the screen capture is attached. Any ideas?? Thanks, Julie  


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