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Thomson Reuters:"Re: Downloaded new version of Word, how to integrate EndNote?" - 1 New Post - Community Subscription

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Thomson Reuters:"Re: Downloaded new version of Word, how to integrate EndNote?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 7 Mar 2012 11:41:01 -0800
Subject: Re: Downloaded new version of Word, how to integrate EndNote? Author: CrazyGecko (Guru) Date: 03-07-2012 07:40 PM Have you tried uninstalling then reinstalling X5?  (Also, as a precaution, suggest backing up EndNote library.enl files, .DATA folders, modified output styles, and modified reference templates .xml file before uninstalling the EndNote software program.)

Thomson Reuters:"Re: Downloaded new version of Word, how to integrate EndNote?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 8 Mar 2012 08:33:11 -0800
Subject: Re: Downloaded new version of Word, how to integrate EndNote? Author: JF1987 (Visitor) Date: 03-08-2012 04:33 PM Hi CrazyGecko,   Thanks for the quick reply. No, I haven't tried that yet because I didn't think this was possible without having to pay for the software again (I bought EndNote for Mac as a download file from Adept Scientific Webstore with a student discount, and the link they gave me to download it already expired after 2 days). Do you know if it is possible to reinstall without having to pay again?   Thanks

Thomson Reuters:"Re: Downloaded new version of Word, how to integrate EndNote?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 8 Mar 2012 08:38:21 -0800
Subject: Re: Downloaded new version of Word, how to integrate EndNote? Author: Leanne (Mentor) Date: 03-08-2012 04:38 PM You should have copies of your installation codes?  You can always download the software.  It is available for "evaluation" and then you just activate it with the right numbers, which you should have had to do in the first place, but I am sure if you called customer service they would help.

Thomson Reuters:"Re: Downloaded new version of Word, how to integrate EndNote?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 8 Mar 2012 09:01:01 -0800
Subject: Re: Downloaded new version of Word, how to integrate EndNote? Author: Jason (Moderator) Date: 03-08-2012 05:00 PM Uninstalling and re-installing should not be necessary to get the tools installed for Word 2011. You should be able to install the tools using the Customizer in EndNote. The following article goes over how to use the Customizer to install the tools in Word as well as the manual installation process:   http://help.thomson.com/default.asp?portalid=TSC&article=112176   As Leanne mentioned, you can download the installer if that is needed. You would need the Product Key you received from Adept. You can find the appropriate installer file here:   http://help.thomson.com/default.asp?portalid=TSC&article=82126   Jason Berman Technical Sup Rep RS Thomson Reuters   Phone: +1 800-336-4474 thomsonreuters.com

Thomson Reuters:"Re: Downloaded new version of Word, how to integrate EndNote?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 12 Mar 2012 08:31:51 -0700
Subject: Re: Downloaded new version of Word, how to integrate EndNote? Author: JF1987 (User) Date: 03-12-2012 03:31 PM Thank you everyone for all of your advice!   Tried Jason's tip out first and it worked perfectly without any hassle (issue was literally resolved in one minute).   Thanks again, JF1987

Thomson Reuters:"Re: Downloading references from WoK to EndNote Web fails" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 27 Mar 2012 08:46:49 -0700
Subject: Re: Downloading references from WoK to EndNote Web fails Author: Jason (Moderator) Date: 03-27-2012 04:46 PM This is a Web of Knowledge issue that has been reported. This issue is currently being investigated. If you or your clients have any questions about this or would like an update, you can contact the Web of Knowledge Support Group here:   http://ip-science.thomsonreuters.com/support/   Jason Berman Technical Sup Rep RS Thomson Reuters   Phone: +1 800-336-4474 thomsonreuters.com

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