Thomson Reuters:"Re: Endnote Web and Word 2011" - 1 New Post - Community Subscription

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Thomson Reuters:"Re: Endnote Web and Word 2011" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 19 Dec 2010 04:18:12 -0800
Subject: Re: Endnote Web and Word 2011
Author: oogwuda (New User)
Date: 12-19-2010 12:18 PM

Hi,   Did you get a reply to your post? I have the same issue. Cheers, Wendu


Thomson Reuters:"Re: EndNote X4 Update" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 21 Dec 2010 21:33:32 -0800
Subject: Re: EndNote X4 Update
Author: TXCiclista (Regular)
Date: 12-22-2010 05:33 AM

Just got an e-mail from TR saying Endnote X4 was compatible with Office 2011. Are you seriously using the beta software to claim compatibility?


Thomson Reuters:"Re: Endnote X4 on XP64" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 27 Dec 2010 11:56:22 -0800
Subject: Re: Endnote X4 on XP64
Author: qiangbo (New User)
Date: 12-27-2010 07:56 PM

Nope. Since no people replied, I decided to find out myself.   For some reason, the installation stopped and a message pops up, saying "Installation ended prematurely because of an error".   Ok. Fine.      


Thomson Reuters:"Re: Endnote X4 on XP64" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 27 Dec 2010 18:58:24 -0800
Subject: Re: Endnote X4 on XP64
Author: Leanne (Mentor)
Date: 12-28-2010 02:58 AM

The recently released patch is compatible with 64 bit word, while X3 and X4 were compatible with windows xp64 bit operating system.  See ths FAQ.


Thomson Reuters:"Re: Endnote Web and Word 2011" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 29 Dec 2010 09:23:42 -0800
Subject: Re: Endnote Web and Word 2011
Author: Therese (New User)
Date: 12-29-2010 05:23 PM

  matthew-was wrote: Although there is no Word 2011 compatibility with Endnote X3 or X4 is there/will there be compatibility with Endnote Web? If there will be is there any idea when?   Thanks. Matt I really like to hear the answer, too if you got one.  


Thomson Reuters:"Re: Endnote Web and Word 2011" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 29 Dec 2010 09:24:22 -0800
Subject: Re: Endnote Web and Word 2011
Author: Therese (New User)
Date: 12-29-2010 05:24 PM

I really like to hear the answer, too, if you got one!!


Thomson Reuters:"Re: Endnote Web and Word 2011" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 29 Dec 2010 10:24:42 -0800
Subject: Re: Endnote Web and Word 2011
Author: jenmelinn (Thomson Reuters)
Date: 12-29-2010 06:24 PM

There is going to be support for Word 2011 in EndNote Web. I don't think we know exactly when it will be available, but I'll make sure to update the forum when we do.


Thomson Reuters:"Re: endnote error" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 30 Dec 2010 06:26:04 -0800
Subject: Re: endnote error
Author: Leanne (Mentor)
Date: 12-30-2010 02:25 PM

How deep is the endnote library and associated DATA folder and files on your main computer?  If there is a long path name (for example, if it is on your desktop which adds the whole \Documents and Settings name) and your PDFs have long names to begin with, you may be running into the filename length limits of the operating system.  which is just over 250 characters.    I assume you are moving the files via the compress option in Endnote.  Moving it with long file name using the operating system will also truncate long file names to fit the operating system limits and then the endnote pointers won't work anymore either. 


Thomson Reuters:"Re: Endnote X4 on XP64" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 31 Dec 2010 22:07:52 -0800
Subject: Re: Endnote X4 on XP64
Author: anil11845 (Thomson Reuters)
Date: 01-01-2011 06:07 AM

This may happen if you have any anti-virus or anti-spyware running when installing EndNote. Make sure those programs are disabled when trying to install EndNote.  If the issue continues, you can follow the instructions in the below link.. http://www.endnote.com/support/faqs/Install/faq6.asp If the problem continues, you would want to select the option to perform a “Custom install” instead of the “Typical install”. You will then be presented with a list of features to install. Set the Palm, Pocket PC, and Manuscript Templates to "This entire feature will be unavailable” and then continue the installation. Thank you, Anil


Thomson Reuters:"Re: EndNote Web Setup taking a very long time to run!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 31 Dec 2010 22:46:02 -0800
Subject: Re: EndNote Web Setup taking a very long time to run!
Author: anil11845 (Thomson Reuters)
Date: 01-01-2011 06:45 AM

Make sure that any anti-virus and anti-spyware programs are disabled while installing EndNote Web plug-in. Additionally, make sure that you are saving the installer to your local hard drive, close all open programs including Internet Explorer and then try installing the plug-in. If the issue continues, you can search for the Windows.old folder (usually can be found from C:\). Windows.old is a folder created by Windows when you choose custom installation. This folder contains the files, folders and drivers from previous Windows version. You can refer to the below link for more information on this, http://www.notebooks.com/2010/01/13/what-is-windows-old-folder-and-how-to-delete-it-safely/ You would need to make a backup of this Windows.old folder and delete it from the original location and then try installing EndNote Web plug-in. Thank you, Anil


Thomson Reuters:"Re: Endnote web bibliography only gives first initials" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 3 Jan 2011 11:18:32 -0800
Subject: Re: Endnote web bibliography only gives first initials
Author: jenmelinn (Thomson Reuters)
Date: 01-03-2011 07:18 PM

This issue was fixed with the November release of EndNote Web. All initials and names should be brought in correctly through EndNote Web's online search. Thanks to the forum for notifiying us of the problem.


Thomson Reuters:"Re: endnote error" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 3 Jan 2011 12:18:42 -0800
Subject: Re: endnote error
Author: Leanne (Mentor)
Date: 01-03-2011 08:18 PM

I gave some suggestions to your earlier request on this issue? 


Thomson Reuters:"Re: EndNote in OpenOffice for Mac" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 3 Jan 2011 12:25:32 -0800
Subject: Re: EndNote in OpenOffice for Mac
Author: kjg321 (New User)
Date: 01-03-2011 08:25 PM

I'll admit that I missed the fine details when X4 was advertised as compatible with openoffice, but only for windows.  While I'm glad to hear you're working on the plugin for mac, It would be *very* helpful to have some estimated timeframe when this may actually be expected.  Thanks,   --KJG


Thomson Reuters:"Re: endnote error" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 4 Jan 2011 06:05:22 -0800
Subject: Re: endnote error
Author: callywight (New User)
Date: 01-04-2011 02:05 PM

Thanks, I'll give that a go. I think the files may  be buried too deep, they are in the D drive and i think it goes through docs and settings and a couple of folders..... I'll try and put them somewhere more obvious.  And I don't think I used the compress. What I'll try and do is to copy a compressed version of what I've got on my netbook to the pc given the constraints you suggest and see if that works.   Sorry for posting twice on this, I couldn't find the first post after I posted it!   Not having a good time with computers right now!   Thanks anyway, and fingers crossed this resolves my problem.   Cally


Thomson Reuters:"Re: Endnote 4: Template for citing dockets" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 4 Jan 2011 23:48:44 -0800
Subject: Re: Endnote 4: Template for citing dockets
Author: CrazyGecko (Maven)
Date: 01-05-2011 07:48 AM

Thought the Bluebook Law Review output style might  include one for dockets but no, although there seem to be various reference types that could lend themselves to creating a docket template for both the reference type and the corresponding output style.  I'll use your example as an illustration but it helps to have a style guide (e.g., Bluebook, goverment-issued, etc.) to identify what information is needed for a docket.  We'll assume that only two fields are needed for this example: Title (which includes the issuing agency and the docket number), and Year (which can be renamed as "Date" if preferred).   Two items will need to be created:  a reference type template (to store the docket information), and the corresponding output style (to format the docket's in-text citation and bibliographic listing).   CREATE THE DOCKET REFERENCE TYPE 1. Go to the EndNote toolbar, select EDIT, PREFERENCES.  In the Preferences window (see Image1), click to select "Reference Types",  then click "Modify Reference Types".  Within the Modify Reference Types window click the pull-down menu and select "Unused1" (which is an unused template).    2. Modify the Unused1 reference type (see Image2).  Enter the name (Docket), year, and the title-and-docket-number. Then click the OK button to close the window.  Click OK again to exit the preferences window.   CREATE THE OUTPUT STYLE TEMPLATE 1. Go to the EndNote toolbar, select EDIT, EDIT OUTPUT STYLES, EDIT [name of style - in this case it's  Bluebook-Law Review].  Locate "Bibliography" (see Image3) then click "Templates"    2.  Click the "Reference Types" pull-down menu and select "Docket".  Then click the "Insert Field" pull-down menu to select and add the two reference type fields (Title&DocketNo, and Year) into the template.  Type a period at the the end.  Then close the window which will prompt you that the changes will be saved as a copy (Bluebook-Law Review Copy).  If you opt to save the template as a copy then you will need to change the output file in both EndNote and MS Word to Bluebook-Law Review Copy.   Image3 displays the bibliography template results in the preview window of the EndNote library.   *Note: Similarly the Citation template should also be created but without information on the proper format it's unclear to me as to how it should appear.  But the steps to create the template is similar to those creating the Bibliography template.  Also, if it's more versatile to do so, instead of combining the title and docket number as a single field, it could be broken into additional separate fields: title, issuing agency/organization, docket number.  It might help to gather several docket examples to see the similarities or dissimilarities in fields and build the reference type and output style templates around those fields.      


Thomson Reuters:"Re: endnote error" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 5 Jan 2011 03:19:04 -0800
Subject: Re: endnote error
Author: callywight (New User)
Date: 01-05-2011 11:18 AM

Tried to change this but nothing improves. Where-ever I put the library it won't open. Can't find a place to put it that doesn't involve at least about 40 characters but don't think it's as many as 250.  I'm not sure this is the problem. I'm not sure I've explained my problem clearly enough.  I have endnote x4 installed on netbook and pc. The main library I'm using is stored on a portable drive.  It works fine on the netbook.  When I try to open it on the pc it says LOCKED VOLUME (netbook is xp, pc is windows 7)  I have tried another library which is on the pc (have compressed, copied and tried new libraries) Whatever I do on the pc when I try to link I can't get relative links to work (endnote error)  and it won't launch the links. Can't get it any smaller than  this  \\C:\users\cally\Documents\MyEndnoteLIbrary2011.data\pdf\howe2011-3759861248\howe2011.pdf  (f there's a way to reduce this please let me know! ) It says can't launch    However, if I copy library from pc to netbook (via portable drive) even though it won't make links on pc, it WILL work on the netbook. The frustation is that it means I can't actually download new references and link them ON the pc and then use them... I have to download refs in a library on pc, download pdfs into a file, copy all this over to the portable drive and then open it all in the netbook. Something of a faff, especially since the pc is the main computer I want to use for this purpose and the netbook was just for when I was working away from main computer. Now I'm going to have to use the netbook as my main computer for endnote which is a real pain.  What can I do?


Thomson Reuters:"Re: endnote error" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 5 Jan 2011 09:59:02 -0800
Subject: Re: endnote error
Author: Leanne (Mentor)
Date: 01-05-2011 05:58 PM

 Is it possible that the PC has a software installed that automatically locks the flash drive?  Some administrators install that kind of software on shared machines to protect them from viruses?  The LOCKED VOLUME message suggests that this might be the case?  You might talk to your tech support to ask, if avaiable?  Can you move the enlx file to the PC machine, open it with endnote and and/or  check whether the directories are write protected there?    Otherwise, I think you should call Endnote tech support and walk thru it with them.  I may be misunderstanding  the work flow in your descriptions.  


Thomson Reuters:"Re: Endnote 4: Template for citing dockets" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 5 Jan 2011 10:20:42 -0800
Subject: Re: Endnote 4: Template for citing dockets
Author: Leanne (Mentor)
Date: 01-05-2011 06:20 PM

I usually start by using the "generic" ref type, and putting my info in several of what look like the right fields, then letting the "generic" format it to see if it makes some sense.  I then create a ref type with the appropriate names for those fields and copy the generic template and modify it from there to include any recurrent text, (which might be "Before the "  or "Docket "for example?) 


Thomson Reuters:"Re: endnote error" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 6 Jan 2011 03:36:44 -0800
Subject: Re: endnote error
Author: callywight (New User)
Date: 01-06-2011 11:36 AM

Hi, the flash drive allows me to move everything else to and fro from my pc to netbook. I am a distance learning student, working from home so I am my own administrator and tech support. However, if I can't get the situation resolved I'll do as you suggest and phone endnote tech support to see if we can walk through it. Thanks


Thomson Reuters:"Re: Endnote 7: Output Style "numbered" not working" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 6 Jan 2011 20:12:24 -0800
Subject: Re: Endnote 7: Output Style "numbered" not working
Author: Leanne (Mentor)
Date: 01-07-2011 04:12 AM

What operating system and where is the styles folder that your Edit>preferences folder location say they are?.  


Thomson Reuters:"Re: Endnote 7: Output Style "numbered" not working" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 7 Jan 2011 04:20:12 -0800
Subject: Re: Endnote 7: Output Style "numbered" not working
Author: Laserhorst (New User)
Date: 01-07-2011 12:20 PM

I'm running Windows 7. The folder for the styles is C:\Program files(X86)\Endnote\styles, wich indeed is the folder, where the style files are stored. The strange thing is, that it worked correctly until I did the minor changes (I changed the number of the volume of a journal from bold to regular.).


Thomson Reuters:"Re: Endnote 7: Output Style "numbered" not working" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 7 Jan 2011 05:39:42 -0800
Subject: Re: Endnote 7: Output Style "numbered" not working
Author: Leanne (Mentor)
Date: 01-07-2011 01:39 PM

Well I am not sure how it worked on that operating system.  Any Program Folder in Windows 7 can not be written to by the user.  It is write protected.  Hence you have to move your styles (and connections and filters, if you want to edit them) to a new location which you do have write permission, and then edit the preferences to point there. Then it should work as you expect.    I am not at all sure what happened to corrupt.  the style (as you shouldn't have been able to write to it).  You can download a new one, but you need to download the whole set for pre Endnote8 to get it. If you try to download the specific "number.ens" from the web search interface on endnote.com - it won't work because there were significant changes to styles between EN7 and EN8 onwards.  That one would give you the error you described. 


Thomson Reuters:"Re: EndNote X3 changes references" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 8 Jan 2011 08:19:52 -0800
Subject: Re: EndNote X3 changes references
Author: ams945 (New User)
Date: 01-08-2011 04:19 PM

I am having the same problem of shifted citations, which I have now discovered in several chapters of a book I am working on. This is disastrous. I cannot see any corrupted citations suggested by your methods, and in my case citations in the text and in footnotes are totally messed up, generally shifted DOWN, not up, and merged with others in some cases.   We are talking of a hundred citations and 40 footnotes in one chapter alone! I have used Endnote for many years, and this problem only appeared with recent upgrades. Has anybody a solution to this? I cannot go on using Endnote if it has such a major bug in it, but at the moment I am hostage to the program since I have hundreds of pages of text and notes taken over the years already in this form, now with potentially disastrous citation errors in each file.    


Thomson Reuters:"Re: EndNote X3 changes references" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 8 Jan 2011 11:25:42 -0800
Subject: Re: EndNote X3 changes references
Author: Leanne (Mentor)
Date: 01-08-2011 07:25 PM

 If they are unformatted (on a copy) are the curly bracketed placements  correct?    If nothing in this discussion has helped, please  contact thier Technical Support.!  They may be able to help you, if the suggestions here don't help.    I am not aware of any thing in X3 that should cause this to happen.    You haven't told us which operating system, which word processor or version and I can only assume you meant X3 as you changed the topic to that. 


Thomson Reuters:"Re: EndNote X3 changes references" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 8 Jan 2011 12:00:22 -0800
Subject: Re: EndNote X3 changes references
Author: ams945 (Visitor)
Date: 01-08-2011 08:00 PM

My apologies for the missing info. I am pretty upset, since I have taken a leave to work at full speed on this book.   I am using Endnote X3 under Windows XP and Word 2007. I checked all the curly braces in the unformatted version, both in the text and in footnotes (which are also shifted), and they all seem fine. In my case, the citations are shifted DOWN, not up. They are then often merged with other citations as a consequence, so that it is not a simple case of displacement. This problem showed up a year ago, I think in an earlier version of Endnote, which is why I upgraded to X3. I fixed it using a macro which the tech support sent to me, called "Shifted citaions (down).doc". However it does not work at all in the present case.   The real problem is that since I do not know what causes this problem, I do not know when it might show up and ruin months of work. I would gladly drop Endnote right now if I could find a program that allows cutting and pasting and handles footnotes and bibliography. I cannot imagine anyone buying a program which warns you up front that revising text may completely mess it up!  


Thomson Reuters:"Re: EndNote X3 changes references" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 8 Jan 2011 14:57:55 -0800
Subject: Re: EndNote X3 changes references
Author: Leanne (Mentor)
Date: 01-08-2011 10:57 PM

I have only ever had this kind of problem when I tried to put a semicolon in the suffix of a reference in an older version, and I revise text all the time.  If the curly brackets are correct, there must be something in a red that is "pushing" them down.  I assume that in the document, everything is fine up to a point?  and then after that it is messed up?  there must be something strang at that point... I would work with CWYW off, until you figure out what it is, enlisting Tech support to find out.  - check you private messages (that little envelope up in the right corner). 


Thomson Reuters:"Re: EndNote X4 fails to update the PDF index." - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 8 Jan 2011 18:26:32 -0800
Subject: Re: EndNote X4 fails to update the PDF index.
Author: cchester (New User)
Date: 01-09-2011 02:26 AM

PLEASE PAY ATTENTION TO THOMSON REUTERS WARNING! I tried the "solution," and it worked inasmuch as EndNote 4 finally started up (after crashing many times as has been happening with a lot of people). However, my library was pretty scrambled--I've no idea what that rdb folder is, but it's obviously very important! Fortunately, I had saved the rdb folder on my desktop, and reinserting it over the "new" one got things back in line.   Looking forward to a solution, and in the meantime sticking with EndNote 3.


Thomson Reuters:"Re: EndNote X3 changes references" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 9 Jan 2011 16:34:12 -0800
Subject: Re: EndNote X3 changes references
Author: jlneufeld (Visitor)
Date: 01-10-2011 12:34 AM

I encountered the problem with X2. I never received a satisfactory explanation for this behavior. Obviously it is a major bug. I spent many hours manually correcting the problem, and I lost several citations. The fact that EndNote would sometimes put two citations where only one should have been made it impossible to reshift other than by hand.   The problem appears to occur when EndNote reformats. Any one wishing to avoid this problem should turn off the automatic reformatting option. (I think this is a "feature" that should be removed.) I don't believe that using CWYW to insert a reference causes a problem. It should, however, only be used in the mode where it inserts the unformatted citation with curly brackets. All writing should be done with a version of the work that has never been reformatted by EndNote. When a formatted version is needed, be sure that is done with a copy of the file, and that it is checked. If changes need to be made, the formatted file should be deleted and the changes made only in the pristine unformatted file. A copy of it can then be reformatted (and checked). No file should ever be reformatted more than once by EndNote.   I used to think EndNote was a wonderful research aid and highly recommended it to colleagues. Apparently the problem of moving citations occurs infrequently, but the consequences are so severe that it should be at the top of the pile of things to fix. The fact that a new version, X3, was released with the bug intact certainly suggests that the developers do not consider it as important as adding new features that can drive users to upgrade.


Thomson Reuters:"Re: EndNote X3 changes references" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 9 Jan 2011 20:30:44 -0800
Subject: Re: EndNote X3 changes references
Author: ams945 (Visitor)
Date: 01-10-2011 04:30 AM

Thank you for your response. I have used Endnote since the early days, and never had this problem until Endnote 9, I recall. I subsequently upgraded to X3 because I thought that it would not cause this kind of problem. Speaking to the technicians convinced me that the current developers don't  seem to understand, or perhaps don't care, what causes the problem. Those of us who write cannot to constantly subject to the threat that months of work can be screwed up by some unknown bug in Endnote.   So let me move to the obvious question. Are there programs out there that can read in Endnote libraries, convert Endnote citations into their own, and not ask us to refrain from cutting and pasting from our research notes into our texts (which in itself is an extraordinary, to my opinion fatal, restraint in any program). Do any Endnote programmers care to respond?Does anyone have experience with other programs?  


Thomson Reuters:"Re: EndNote X4 fails to update the PDF index." - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 10 Jan 2011 05:44:52 -0800
Subject: Re: EndNote X4 fails to update the PDF index.
Author: gilliann (Moderator)
Date: 01-10-2011 01:44 PM

Cchester, Why don't you contact us over in Technical Support? We do have a workaround in support that should get this library open for you in X4 Mac without the problems of the above solution.   It's still not perfect as you wouldn't be able to use it the compressed library feature, but in all other ways it should function pretty much normally in X4.   Please open a case with us at: http://endnote.com/support/entechform.asp at your earliest convenience and we'd be more than happy to help you with this.


Thomson Reuters:"Re: Endnote X2 and Word 2011 (Mac) compatibility" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 11 Jan 2011 07:30:52 -0800
Subject: Re: Endnote X2 and Word 2011 (Mac) compatibility
Author: Leanne (Mentor)
Date: 01-11-2011 03:30 PM

EndNote X2 is not compatible with Word 2011.  See this link for the current  status of EndnoteX4 and  Word 2011. 


Thomson Reuters:"Re: EndNote X3 changes references" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 11 Jan 2011 11:53:22 -0800
Subject: Re: EndNote X3 changes references
Author: ams945 (Visitor)
Date: 01-11-2011 07:53 PM

After many interactions with tech support, the answer is that no one really knows why citations get shifted. In my case, the first text citation group is fine, but the second one is the same as the original first, the third the same as the original second, and so on. Then the last text citation is shifted into the first footnote citation, and the original one there is displaced onto the second footnote citations, and so on. The last orginal citation in the footnotes disappears in this process.Using a macro called Shift Citations (down).doc did not help. The only remedy is to enter them all again and pray that it does not happen again.   Some other relevant info. I was told that this problem appeared in Endnote 11 and after. I was using Endnote 9 before upgrading. I was also told that it can occur even under X3 when one tries to format docs based on earler versions of Endnote. I was also told that Smart Tags may cause some problems. And I was told that X3 and X4 do not have the citation shifting problem on documents built from scratch within these versions.       


Thomson Reuters:"Re: EndNote X3 changes references" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 11 Jan 2011 12:51:42 -0800
Subject: Re: EndNote X3 changes references
Author: Leanne (Mentor)
Date: 01-11-2011 08:51 PM

-- Just to add my own two cents worth (and my last in this thread, I hope!) --   With regard to upgrading versions of Word and Endnote (or any software upgrade!), I might suggest that users back up everything, unformat documents they are likely to continue working on, back to the curly bracketed stage.  Back those up too. Uninstall the old version of Endnote prior to installing the new, and start continuing any work on the unformatted version with  the new software.  If you forget to unformat, - or want to copy something from an old document, unformat it before adding any new citations, and reformat with the new software.    Fingers crossed, sunny skies and warm winds will greet you from now on in your Endnote experience    (From a frost bitten, 2nd consecutive school snow day in Kansas City!  The kids are ecstatic!  Me, not so much.)


Thomson Reuters:"Re: EndNote X3 changes references" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 11 Jan 2011 13:06:32 -0800
Subject: Re: EndNote X3 changes references
Author: ams945 (Visitor)
Date: 01-11-2011 09:06 PM

Thanks for all your help.


Thomson Reuters:"Re: EndNote in OpenOffice for Mac" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 13 Jan 2011 20:25:42 -0800
Subject: Re: EndNote in OpenOffice for Mac
Author: marcoilduce (New User)
Date: 01-14-2011 04:25 AM

Is there a timeline for this plug-in?  Any word as of yet? 


Thomson Reuters:"Re: EndNote in OpenOffice for Mac" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 14 Jan 2011 09:36:52 -0800
Subject: Re: EndNote in OpenOffice for Mac
Author: JasonR (Thomson Reuters)
Date: 01-14-2011 05:36 PM

While a CWYW plug-in for OpenOffice.org for the Macintosh is on our master To Do list for EndNote, it is not currently a very high priority as it is not something that we hear requested nearly as often as many other features; plus we do already offer integration with Word and Pages. And, we have made the EndNote API available to other Macintosh word processor developers if they want to use it.   If there are others who think this is important, please voice your opinion and let us know what specifically it is about OpenOffice.org integration that is different/better than what can be achieved with Word and/or Pages.   Thanks,   Jason Rollins, the EndNote team


Thomson Reuters:"Re: Endnote libraries location - a mystery!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 20 Jan 2011 11:36:14 -0800
Subject: Re: Endnote libraries location - a mystery!
Author: Leanne (Mentor)
Date: 01-20-2011 07:36 PM

and what is your operating system? 


Thomson Reuters:"Re: Endnote libraries location - a mystery!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 20 Jan 2011 13:02:05 -0800
Subject: Re: Endnote libraries location - a mystery!
Author: castafiore (New User)
Date: 01-20-2011 09:01 PM

Vista.


Thomson Reuters:"Re: Endnote libraries location - a mystery!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 20 Jan 2011 14:17:02 -0800
Subject: Re: Endnote libraries location - a mystery!
Author: Leanne (Mentor)
Date: 01-20-2011 10:16 PM

If you are trying to save your library in an Endnote folder in Program Folders, you will not be able to do so.  You may also not be able to view the files there.  If I understand your info below, you seem to be able to open it, and tried to save it (I presume from Endnote), but did you try to save it to somewhere outside of the program folder location?  - I would suggest  creating a folder on the C: drive and saving it there.     


Thomson Reuters:"Re: Endnote libraries location - a mystery!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 20 Jan 2011 15:39:52 -0800
Subject: Re: Endnote libraries location - a mystery!
Author: castafiore (Visitor)
Date: 01-20-2011 11:39 PM

Thank you for the suggestion. It doesn't seem to work - In Endnote 9, I can't "Save As" but I can "Save a copy" and I tried to do this to a new folder in c:, the desktop, the h: drive, etc. The library never appears in any of those places I'm supposedly saving a copy. It's so strange!


Thomson Reuters:"Re: Endnote libraries location - a mystery!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 20 Jan 2011 19:21:02 -0800
Subject: Re: Endnote libraries location - a mystery!
Author: Leanne (Mentor)
Date: 01-21-2011 03:20 AM

Tis a mystery indeed.  Tech Support would be my next phone call!


Thomson Reuters:"Re: Endnote Style for Bibliometic Analysis of PubMed Reference" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 22 Jan 2011 12:09:24 -0800
Subject: Re: Endnote Style for Bibliometic Analysis of PubMed Reference
Author: Leanne (Mentor)
Date: 01-22-2011 08:09 PM

I don't think PubMed has all that information in a downloadable format?  I think the Affiliation field is only given for the corresponding author.  Perhaps Endnote counts?    What is the difference between "citation if possible" and the other parsed information?    You would probably want to obtain the Medline formated records, save the file and run a script to count the authors, insert the number of authors for each record and then import with a modified filter to collect the additional information into a correctly set up reference type with the additional fields you need.    this would be exported from Endnote in an excel friendly format (tab delimited?)   1. Author/s parsed into record 2. No of Authors  would need a script outside to count them? (unless this is coded somewhere?) 3. Title of the Paper parsed into record 4. Name of Journal parsed into record 5. Year of Publication parsed into record 6. Author/s Affiliation (if two authors with different affiliation then separated by ';' don't think more than one address is commonly given in PubMed - my current Pubmed connection file doesn't parse this into record, but a source address is available in PubMed 7. Country could be parsed Into record 8. Vol, Issue, Page information: these are individually parsed into Endnote records 9. ISSN: this is parsed into Endnote records 10 Citation if available ? This can be exported from endnote in any style you like.  - but it is given together, as the last SO item as well.   An example of most of a Medline text for a record is below.  PMID- 17237784 OWN - NLM STAT- MEDLINE DA - 20070130 DCOM- 20070423 LR - 20091119 IS - 1061-4036 (Print) IS - 1061-4036 (Linking) VI - 39 IP - 2 DP - 2007 Feb TI - PTEN-deficient intestinal stem cells initiate intestinal polyposis. PG - 189-98 AB - Intestinal polyposis, a precancerous neoplasia, results primarily from an abnormal increase in the number of crypts, which contain intestinal stem cells (ISCs). In mice, widespread deletion of the tumor suppressor Phosphatase and tensin homolog (PTEN) generates hamartomatous intestinal polyps with epithelial and stromal involvement. Using this model, we have established the relationship between stem cells and polyp and tumor formation. PTEN helps govern the proliferation rate and number of ISCs and loss of PTEN results in an excess of ISCs. In PTEN-deficient mice, excess ISCs initiate de novo crypt formation and crypt fission, recapitulating crypt production in fetal and neonatal intestine. The PTEN-Akt pathway probably governs stem cell activation by helping control nuclear localization of the Wnt pathway effector beta-catenin. Akt phosphorylates beta-catenin at Ser552, resulting in a nuclear-localized form in ISCs. Our observations show that intestinal polyposis is initiated by PTEN-deficient ISCs that undergo excessive proliferation driven by Akt activation and nuclear localization of beta-catenin. AD - Stowers Institute for Medical Research, Kansas City, Missouri 64110, USA. FAU - He, Xi C AU - He XC FAU - Yin, Tong AU - Yin T FAU - Grindley, Justin C AU - Grindley JC FAU - Tian, Qiang AU - Tian Q FAU - Sato, Toshiro AU - Sato T FAU - Tao, W Andy AU - Tao WA FAU - Dirisina, Raminarao AU - Dirisina R FAU - Porter-Westpfahl, Kimberly S AU - Porter-Westpfahl KS FAU - Hembree, Mark AU - Hembree M FAU - Johnson, Teri AU - Johnson T FAU - Wiedemann, Leanne M AU - Wiedemann LM FAU - Barrett, Terrence A AU - Barrett TA FAU - Hood, Leroy AU - Hood L FAU - Wu, Hong AU - Wu H FAU - Li, Linheng AU - Li L LA - eng SI - GEO/GSE6078 GR - R01 DK070001/DK/NIDDK NIH HHS/United States PT - Journal Article PT - Research Support, N.I.H., Extramural PT - Research Support, Non-U.S. Gov't DEP - 20070121 PL - United States TA - Nat Genet JT - Nature genetics JID - 9216904 <deleted some mesh and date fields> SO - Nat Genet. 2007 Feb;39(2):189-98. Epub 2007 Jan 21.


Thomson Reuters:"Re: Endnote web bibliography only gives first initials" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 22 Jan 2011 14:06:22 -0800
Subject: Re: Endnote web bibliography only gives first initials
Author: brianf (New User)
Date: 01-22-2011 10:06 PM

This problem also occurs in EndNote X4 when one imports directly from Google Scholar. When will this be fixed??


Thomson Reuters:"Re: Endnote Style for Bibliometic Analysis of PubMed Reference" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 22 Jan 2011 22:02:22 -0800
Subject: Re: Endnote Style for Bibliometic Analysis of PubMed Reference
Author: shriram2576 (Visitor)
Date: 01-23-2011 06:02 AM

Thanks for Valuable information.   Please one more query, which fomat of .enl i should use to extract data in this format i mean MEDLINE format. If you have this format with you kindly send me and explain the process to import and use this format   Regards


Thomson Reuters:"Re: Endnote Style for Bibliometic Analysis of PubMed Reference" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 22 Jan 2011 22:05:12 -0800
Subject: Re: Endnote Style for Bibliometic Analysis of PubMed Reference
Author: shriram2576 (Visitor)
Date: 01-23-2011 06:05 AM

Dear respondant   By Citation i mean how many papers have citated a paper "A" in their articles.   i.e. to say "A" is being cited in how many references if it is there is PubMed.   Regards 


Thomson Reuters:"Re: Endnote Style for Bibliometic Analysis of PubMed Reference" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 23 Jan 2011 13:26:33 -0800
Subject: Re: Endnote Style for Bibliometic Analysis of PubMed Reference
Author: Leanne (Mentor)
Date: 01-23-2011 09:26 PM

So you want citation index data as well, which would change over time, and endnote doesn't currently have a way to update a field automatically with new information. Anyway, PubMed doesn't provide this metric: http://www.nlm.nih.gov/services/cite.html.  Proprietary databases that you have to pay for, do (i.e. Scopus, Web of Science)   With regard to numbers of authors, I found this cite: http://www.nlm.nih.gov/bsd/authors1.html which might be of interest to you, but doesn't solve the problem of retrieving the info for individual records.    I don't think I can or should provide step by step instructions in a reply to this thread! There are many variations, and it is just too complicated to explain, sorry   You can edit a connection or filter file to include the address and the country location, and use that when you connect to Pubmed from inside Endnote or you can work from PubMed and export the file in the display setting MEDLINE Or it is probably easier to send to "file" in the format MEDLINE to a text file.  You would then edit the Pubmed filter to include the additional fields when importing the file, and tell endnote what field to send them to.  This probably will also first need to edit the reference types in Endnote to make a field to save the info to.   (some instruction on how to edit connection file are available - for different application).   I recommend you consult the PDF document installed with the Endnote software, the tutorials and webinars that the software vendor provides (see the training forum below these and the www.endnote.com for the support & training website) for help, and the help and tutorials for Pubmed.  For example see -  http://www.ncbi.nlm.nih.gov/books/NBK3827/#pubmedhelp.How_can_I_save_my_re to learn how to save the results in the different formats.  The PubMed Quick Start Guide is available from here http://www.ncbi.nlm.nih.gov/sites/entrez/.    Good luck!


Thomson Reuters:"Re: Endnote Style for Bibliometic Analysis of PubMed Reference" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 23 Jan 2011 15:43:02 -0800
Subject: Re: Endnote Style for Bibliometic Analysis of PubMed Reference
Author: shriram2576 (Visitor)
Date: 01-23-2011 11:42 PM

Wow! Thats great, I am really thankful to you for providing me such a illustrative  suggestions and guiding me through endnote.   Keep it you, catch you later with some more problems   Shri Ram


Thomson Reuters:"Re: Endnote X2 and Word 2011 (Mac) compatibility" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 24 Jan 2011 00:51:52 -0800
Subject: Re: Endnote X2 and Word 2011 (Mac) compatibility
Author: cowtipper (New User)
Date: 01-24-2011 08:51 AM

I just spent well over an hour searching for this information—mainly because I tried to find it on the Endnotes website rather than going straight to Google.   Really, you should post this notice (and maybe an updated compatibility table) on the Endnote website on the same page where you talk about the other updates.     


Thomson Reuters:"Re: EndNote X1 and Word 2011 (for Mac)" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 24 Jan 2011 10:45:03 -0800
Subject: Re: EndNote X1 and Word 2011 (for Mac)
Author: Leanne (Mentor)
Date: 01-24-2011 06:44 PM

Just a user and I have said this before elsewhere.  Why do you expect software that is 3 or more years old, to work with a new version of Word, that by MicroSoft's design, no longer works with the add-in?  If you spend the money for the new MicroSoft version, why would you expect a company to spend their time and resources fixing an older version of their software for free?    Obviously it wasn't a quick fix, as the current patch for Word2011 is still in beta...


Thomson Reuters:"Re: Endnote web bibliography only gives first initials" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 24 Jan 2011 14:21:36 -0800
Subject: Re: Endnote web bibliography only gives first initials
Author: brianf (New User)
Date: 01-24-2011 10:21 PM

Leanne, This problem still occurs in EndNote X4 (on a Mac) when I import directly from Google Scholar. Is THomson aware of this? When will it be fixed?? Thanks, brianf


Thomson Reuters:"Re: Endnote web bibliography only gives first initials" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 24 Jan 2011 15:46:14 -0800
Subject: Re: Endnote web bibliography only gives first initials
Author: Leanne (Mentor)
Date: 01-24-2011 11:46 PM

Since I don't work for thomson Reuters - I just use Endnote allot and  have a full time job as a scientist :smileyhappy:, I suggest that you ask Tech support? 


Thomson Reuters:"Re: Endnote web bibliography only gives first initials" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 25 Jan 2011 00:45:54 -0800
Subject: Re: Endnote web bibliography only gives first initials
Author: Marc_Girondot (Visitor)
Date: 01-25-2011 08:45 AM

Hi Leane   This is exactly the problem I describe in this report: http://community.thomsonreuters.com/t5/EndNote-Product-Suggestions/Two-or-three-linked-cap-letters-should-be-interpreted-as-first/td-p/15725   and you answered that it was normal... Probably my message was not enough precise.   Marc


Thomson Reuters:"Re: Endnote X1 file attachments error - "This URL(\\) could not be launched"" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 25 Jan 2011 03:11:02 -0800
Subject: Re: Endnote X1 file attachments error - "This URL(\\) could not be launched"
Author: Zabi (New User)
Date: 01-25-2011 11:10 AM

  Greg,   This is a problem with your Adobe reader my friend. Try to attach an excel file into your endnote for example, when you click on it, it will open. However, a pdf attached file will not. All what you need to do is to 1) reinstall the adobe reader from the internet and 2) make it default by right clicking on any of your pdf files in your pc. After you have done this go to your endnote and click on the attach pdf files, it will open.   Zabi 


Thomson Reuters:"Re: Endnote Stye Editing in MEDLINE(NLM).ens and PubMed(NLM) connection File" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 25 Jan 2011 06:55:32 -0800
Subject: Re: Endnote Stye Editing in MEDLINE(NLM).ens and PubMed(NLM) connection File
Author: Leanne (Mentor)
Date: 01-25-2011 02:55 PM

Version of Endnote and operating system?  If you can't save the edited files, that may be because you have your perferences pointing to a folder in Programs folder which is write protected or assumed to be write protected by Endnote.


Thomson Reuters:"Re: Endnote X4 and Word 2011 - Bilbilography all CAPS" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 25 Jan 2011 09:05:32 -0800
Subject: Re: Endnote X4 and Word 2011 - Bilbilography all CAPS
Author: Marc_Girondot (Regular)
Date: 01-25-2011 05:05 PM

You should indicate on which version you are working: Mac I suppose but which version of Endnote X4 ? I suppose that you use the beta which is the only one compatible to Word 2011. But which beta (1, 2 or 3) ? I use the beta 2 and 3 on Word 2011 without problem. The only solution I see for your problem is that a style used for bibliography imposed capitalized characters. The style used for bibliography is the style of the last paragraph of your text.   Marc 


Thomson Reuters:"Re: Endnote X4 and Word 2007 on Win 7 really slow" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 26 Jan 2011 06:34:02 -0800
Subject: Re: Endnote X4 and Word 2007 on Win 7 really slow
Author: Sheriff (New User)
Date: 01-26-2011 02:33 PM

I have same problem with Intel(R) Core(TM)2 Duo CPU T7500 @ 2.20GHz , 4.00 GB (3.50 GB usable) and windows & 32-bit. I found that when I open a blank document and cite there, endnote has no problem. but in my 25 pages document, it works very slowly! Any suggestion?  


Thomson Reuters:"Re: Endnote X4 and Word 2007 on Win 7 really slow" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 26 Jan 2011 06:58:02 -0800
Subject: Re: Endnote X4 and Word 2007 on Win 7 really slow
Author: Leanne (Mentor)
Date: 01-26-2011 02:57 PM

It is always a good idea, when you upgrade either Word or Endnote, to unformat a document and reformat it with the new software versions, since there can be significant differences in the way the two programs achieve their "hand-shake" in the fields.  Try that, and if the simple action of unformating/reformating isn't enough, then while the document is unformated clean up any field codes as described in this FAQ. 


Thomson Reuters:"Re: EndNote X4 fails to update the PDF index." - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 26 Jan 2011 17:37:33 -0800
Subject: Re: EndNote X4 fails to update the PDF index.
Author: sanjaymohanty (New User)
Date: 01-27-2011 01:37 AM

Deleting other folders excluding pdf will make it work, but you will loose any other information including groups and other (feature of endnote x3 and x4).  I found grouping references helpful and hope Endnote technical support will fix this issue.  This is very annoying and should have been fixed at the first place before releasing into market.   Endnote x4 window has no issue.  Mac version does not work properly.  Please fix it as soon as possible.


Thomson Reuters:"Re: Endnote X4 and Word 2007 on Win 7 really slow" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 27 Jan 2011 00:26:32 -0800
Subject: Re: Endnote X4 and Word 2007 on Win 7 really slow
Author: Ben_Read (New User)
Date: 01-27-2011 08:26 AM

Hi everyone, First, I want to thank Leanne (and JimmyM on other threads) for their efforts to help. I'm editing a large Word document (600+ KB, 382 citations) on a Windows 7 machine with Endnote X4.0.2 and Word 2010 (other posts on this thread were about Word 2007, but it seems like it's the same issue.) This is a new computer with a Core i7 960 processor @ 3.2 GHz, 6 GB of RAM, etc. -- everything else runs blazingly fast on this system. It was taking me 10 full seconds to add a new citation from my Endnote X4 database. Unclicking the "Link in-text citations to references in the bibliography" box helped, now it's down to about 4 seconds. Turning off "Instant Formatting" makes it immediate, but that seems to defeat part of the purpose, as citations in that state look ugly and cannot be edited and managed the same way formatted citations are. For comparison, on a near-daily basis I edit the exact same document on my office computer. That's a much older, slower Core Duo XP system, running EndNote X3 and Word 2007. Inserting formatted new citations takes maybe a second or so on that much slower system, with the -older- version of EndNote. Unformatting all the citations and then reformatting them in a new document (suggested earlier in this thread) made no speed improvement at all in X4. Bottom line: the 4-second lag that I'm experiencing in X4 is marginally tolerable in my circumstances but definitely disappointing. It seems wrong that X4 performs worse than X3 -- much worse when you take into account the difference between the two computer systems that I use. The X4.0.2 upgrade fixed the bug that repeatedly generated "This action cannot be completed ..." windows but it sure seems like something needs to be made more efficient. Thanks. -- Ben


Thomson Reuters:"Re: EndNote X4 and Microsoft Word 2010" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 27 Jan 2011 05:05:32 -0800
Subject: Re: EndNote X4 and Microsoft Word 2010
Author: ternura (New User)
Date: 01-27-2011 01:05 PM

I got support and i resolved. It was about damaged field codes. Thanks


Thomson Reuters:"Re: Endnote libraries location - a mystery!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 27 Jan 2011 13:17:04 -0800
Subject: Re: Endnote libraries location - a mystery!
Author: castafiore (Visitor)
Date: 01-27-2011 09:16 PM

Here is the answer, courtesy of tech support:   > Please check the following location for the library with EndNote closed. > > C:\Users\"your username"\AppData\Local\VirtualStore\Program Files (x86)\EndNote 9 > >


Thomson Reuters:"Re: Endnote X4 and Word 2007 on Win 7 really slow" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 29 Jan 2011 06:10:32 -0800
Subject: Re: Endnote X4 and Word 2007 on Win 7 really slow
Author: Sheriff (New User)
Date: 01-29-2011 02:10 PM

Hi again I found something that surley can help you to say what’s happening. I took some captures from my word actions before and after I add a new citation. Captures 1 to 11 are for my document containing 178 actions and 21 to 22 are for a new document containig 27 actions! So, some questions: 1.       Is Endnote realy doing 27 actions when it adds a new reference to a new document?! 2.       Why it’s 178 actions in my document? (Maybe it try all citaion before and after of new one!) 3.       By this trend, It’s goinig to do more action when I add new refrences and it will kill all of my undo action! What I have to do? Please Help!   http://015.img98.net/out.php/i51944_1.jpg http://015.img98.net/out.php/i51945_2.jpg http://015.img98.net/out.php/i51946_3.jpg http://015.img98.net/out.php/i51947_4.jpg http://015.img98.net/out.php/i51948_5.jpg http://015.img98.net/out.php/i51987_6.jpg http://015.img98.net/out.php/i51986_7.jpg http://015.img98.net/out.php/i51985_8.jpg http://015.img98.net/out.php/i51984_9.jpg http://015.img98.net/out.php/i51983_10.jpg http://015.img98.net/out.php/i51991_11.jpg http://015.img98.net/out.php/i51990_21.jpg http://015.img98.net/out.php/i51989_22.jpg  


Thomson Reuters:"Re: Endnote X4 and Word 2007 on Win 7 really slow" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 29 Jan 2011 07:06:22 -0800
Subject: Re: Endnote X4 and Word 2007 on Win 7 really slow
Author: Leanne (Mentor)
Date: 01-29-2011 03:06 PM

Yes, that is why I turn CWYW off until I want to check things or submit. 


Thomson Reuters:"Re: Endnote X4 and Word 2007 on Win 7 really slow" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 29 Jan 2011 08:03:32 -0800
Subject: Re: Endnote X4 and Word 2007 on Win 7 really slow
Author: Sheriff (Visitor)
Date: 01-29-2011 04:03 PM

Thanks for you kindly reply. I unmarked "Link in-text citations to references in the bibliography" from "Endnote X4 > Bibliography > Format Bibliography" and Endnote working normal (just a second for citing. I hope my citations will not interfuse  when I open my document in a new client with a different library. Thanks again


Thomson Reuters:"Re: Endnote add-in causes a conflict with Adobe PhotoShop" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 30 Jan 2011 13:36:32 -0800
Subject: Re: Endnote add-in causes a conflict with Adobe PhotoShop
Author: CrazyGecko (Maven)
Date: 01-30-2011 09:36 PM

I run EndNote X4 with Office 2010 on Windows 7 Professional (64-bit). I opened both Word 2010 and Photoshop CS5 (64-bit) and did not encounter any problem using Photoshop's menu.   Per Thomson Reuters, only EndNote X4 is compatible with Windows 7.  Since X4 is compatible with Word 2007 you could try upgrading EndNote first to see if that addresses the issue before upgrading to Word 2010.


Thomson Reuters:"Re: Endnote add-in causes a conflict with Adobe PhotoShop" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 30 Jan 2011 19:16:44 -0800
Subject: Re: Endnote add-in causes a conflict with Adobe PhotoShop
Author: medmunds (Thomson Reuters)
Date: 01-31-2011 03:16 AM

To add to CrazyGecko's post, you can always download the demo version of X4 to confirm compatibility before committing to the upgrade. Use the following link  - http://www.endnote.com/endemo.asp.    - Mathilda, the EndNote team


Thomson Reuters:"Re: Endnote add-in causes a conflict with Adobe PhotoShop" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 31 Jan 2011 13:41:52 -0800
Subject: Re: Endnote add-in causes a conflict with Adobe PhotoShop
Author: Endersby_JJ (New User)
Date: 01-31-2011 09:41 PM

Thanks for the information. As X4 is only compatible with Office 2010, I would still be stuck with a double upgrade, but at least I can download and test both. And happily I'm a university lecturer, so at least I can buy both at the educational price.   Thanks for your help. Jim


Thomson Reuters:"Re: Endnote add-in causes a conflict with Adobe PhotoShop" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 1 Feb 2011 07:35:02 -0800
Subject: Re: Endnote add-in causes a conflict with Adobe PhotoShop
Author: Endersby_JJ (New User)
Date: 02-01-2011 03:34 PM

I downloaded the trial of Office 2010 and Endnote X4 last night and there is no conflict with PhotoShop. So, problem solved.


Thomson Reuters:"Re: Endnote add-in causes a conflict with Adobe PhotoShop" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 1 Feb 2011 09:37:52 -0800
Subject: Re: Endnote add-in causes a conflict with Adobe PhotoShop
Author: JasonR (Thomson Reuters)
Date: 02-01-2011 05:37 PM

Also, note that the 'Cite While You Write' feature of EndNote X4 for Windows is compatible with: Microsoft Word® 2003, 2007 & 2010. So, you do not necessarily need to update to Word 2010 to work with EndNote X4. Although, this may be necessary to avoid whatever problems Adobe Photoshop is having.   Jason Rollins, the EndNote team


Thomson Reuters:"Re: Endnote X4 and Word 2011 - Bilbilography all CAPS" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 2 Feb 2011 04:53:02 -0800
Subject: Re: Endnote X4 and Word 2011 - Bilbilography all CAPS
Author: beniamino (New User)
Date: 02-02-2011 12:53 PM

Thanks Marc,   Let me try with the last beta and will let you know


Thomson Reuters:"Re: Endnote X4 and Word 2011 - Bilbilography all CAPS" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 2 Feb 2011 07:16:02 -0800
Subject: Re: Endnote X4 and Word 2011 - Bilbilography all CAPS
Author: Leanne (Mentor)
Date: 02-02-2011 03:15 PM

But also as suggested by Marc, check that last paragraph.  Did you enter the heading "references" as an all caps option, and is that the last paragraph?


Thomson Reuters:"Re: EndNote X4 and Microsoft Word 2010" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 7 Feb 2011 00:05:32 -0800
Subject: Re: EndNote X4 and Microsoft Word 2010
Author: yeunghosing (New User)
Date: 02-07-2011 08:05 AM

Can you please tell me how could you solve this? I've got the same probleme here! Thanks anyway


Thomson Reuters:"Re: EndNote X4 and Microsoft Word 2010" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 7 Feb 2011 06:38:04 -0800
Subject: Re: EndNote X4 and Microsoft Word 2010
Author: Leanne (Mentor)
Date: 02-07-2011 02:37 PM

Could be caused by many things and the usual fix if it caused by a field code corruption, is to unformat the citations/bibliography to curly bracketed state, do a quick scan to see if any refs are still in regular parentheses, reinsert those, select all and remove field codes, reformat paper/bibliography (and  turn CWYW back on).    More details about how to do that are in this FAQ. If that doesn't work, the best thing to do is to contact their Tech Support.  Details about that are on the endnote website. 


Thomson Reuters:"Re: Endnote Web and MAC office 2008 PROBLEM" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 9 Feb 2011 04:15:02 -0800
Subject: Re: Endnote Web and MAC office 2008 PROBLEM
Author: hellemanns (New User)
Date: 02-09-2011 12:14 PM

hi! i tried everything you said in the comment. but a sign saying: "this add-in could not be opend" (or something like it in german...) keeps showing up! what ist the problem? do i need to change any preferences in my system? something like: "allow add-in"? i need the program desperately, so thanks for any help!  


Thomson Reuters:"Re: Endnote Web and MAC office 2008 PROBLEM" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 9 Feb 2011 05:47:12 -0800
Subject: Re: Endnote Web and MAC office 2008 PROBLEM
Author: hellemanns (New User)
Date: 02-09-2011 01:47 PM

i forgot to say, that i´m using office for mac 2010...


Thomson Reuters:"Re: Endnote Web and MAC office PROBLEM" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 9 Feb 2011 07:06:52 -0800
Subject: Re: Endnote Web and MAC office PROBLEM
Author: Leanne (Mentor)
Date: 02-09-2011 03:06 PM

There is no Mac office 2010; is it 2011? and the current release isn't compatible with office 2011 yet (but about to be released any second I think).  There is a webpage to follow and public release is still available here.


Thomson Reuters:"Re: Endnote quit working on laptop, move library to another computer but having problems" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 10 Feb 2011 11:14:52 -0800
Subject: Re: Endnote quit working on laptop, move library to another computer but having problems
Author: Leanne (Mentor)
Date: 02-10-2011 07:14 PM

version of endnote and word processor (and OS) would be helpful to help you more quickly.  In practice, if the manuscript has the embedded references, you should be able to use a new library on the new new computer and add the needed new refs to it and reformat the document.  the embedded refs already in it will just use the travelling library and you should be able to add the additional reference and finish up.     


Thomson Reuters:"Re: EndNote X4 Sync" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 11 Feb 2011 12:34:50 -0800
Subject: Re: EndNote X4 Sync
Author: smideros (New User)
Date: 02-11-2011 08:34 PM

I'm also wondering about a sync function between the local endnote (laptop/desktop) and endnote web.   Kind of disapointed not to find it on X4 yet.   Any plans for fixing this.  Should I wait for X5?   Thanks


Thomson Reuters:"Re: Endnote X4 toolbar does not work in Word 2003" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 13 Feb 2011 10:21:02 -0800
Subject: Re: Endnote X4 toolbar does not work in Word 2003
Author: Leanne (Mentor)
Date: 02-13-2011 06:20 PM

If you haven't already, please contact the Endnote tech support people. 


Thomson Reuters:"Re: EndNote X4 CWYW - macro problem...." - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 15 Feb 2011 05:04:00 -0800
Subject: Re: EndNote X4 CWYW - macro problem....
Author: ukd (New User)
Date: 02-15-2011 01:03 PM

If you have followed all the troubleshooting steps and still have this problem, it's most likely because you have deselected some required components during the Word 2010 install. (did you use the custom install and choose not to install some components?)   To solve this problem, reinstall Word 2010, while following one of these two options:   1. do a complete install (too bulky, not very useful if you dont want all the features)   or    2. Under custom installation, make sure you install everything under "OFFICE SHARED FEATURES". This is were all the office components required for macros are found. Alternatively, you can poke around and see which of the shared features you really require for endnote functionality, but that's too much work, so i would recommend installing all the shared features. (refer to attached screenshot)   Hope this helps!


Thomson Reuters:"Re: EndNote X4.0.2 running on Ubuntu 10.10 and Wine 1.3.13" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 15 Feb 2011 08:11:20 -0800
Subject: Re: EndNote X4.0.2 running on Ubuntu 10.10 and Wine 1.3.13
Author: IgnacioMonge (New User)
Date: 02-15-2011 04:11 PM

Version information


Thomson Reuters:"Re: EndNote X4.0.2 running on Ubuntu 10.10 and Wine 1.3.13" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 15 Feb 2011 08:39:00 -0800
Subject: Re: EndNote X4.0.2 running on Ubuntu 10.10 and Wine 1.3.13
Author: IgnacioMonge (New User)
Date: 02-15-2011 04:38 PM

Furthermore, install SumatraPDF with wine and you can open attaches files!


Thomson Reuters:"Re: Endnote is formatting abbreviations as references" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 15 Feb 2011 08:56:30 -0800
Subject: Re: Endnote is formatting abbreviations as references
Author: Leanne (Mentor)
Date: 02-15-2011 04:56 PM

first, I suspect that somehow, Endnotes default "temporary citation delimiter" has been changed to use normal parentheses rather than the curly brackets.  This should be changed back in the preferences (in Endnote) and/or the format bibliography dialog box (in word).    Then deleting and reinserting the abbreviation should fix it.  If it doesn't, then unformat the document (to now curly brackets) remove/change the abbreviations' brackets to normal parentheses, and reformat (and turn the CWYW back on).  This should unlink and remove any travelling library notations to the abbreviation. 


Thomson Reuters:"Re: EndNote X4.0.2 update on Mac: A problem after successful installation" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 16 Feb 2011 00:06:41 -0800
Subject: Re: EndNote X4.0.2 update on Mac: A problem after successful installation
Author: saadsalsubaiei (Visitor)
Date: 02-16-2011 08:06 AM

Hi,   If there is not solution, will the update uninstallation solve the problem? And if so, how to uninstall it?   Thank you.


Thomson Reuters:"Re: Endnote is formatting abbreviations as references" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 17 Feb 2011 03:51:40 -0800
Subject: Re: Endnote is formatting abbreviations as references
Author: floruc (Visitor)
Date: 02-17-2011 11:51 AM

It seems that unformatting the document und then manually re-formating all citations solved the problem. He emailed that after applying this strategy he can use his normal abbreviations again.


Thomson Reuters:"Re: Endnote field code removal" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 18 Feb 2011 07:02:40 -0800
Subject: Re: Endnote field code removal
Author: Leanne (Mentor)
Date: 02-18-2011 03:02 PM

This one is sooo easy.    Edit the output style deleting anything from the "citation template".  Save to a new name and change the manuscript to use that new style.  all the citations will "disappear" but they will still be there in the underlying code. The bibliography will still appear. 


Thomson Reuters:"Re: Endnote X4 Personal Styles only?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 18 Feb 2011 14:38:20 -0800
Subject: Re: Endnote X4 Personal Styles only?
Author: Leanne (Mentor)
Date: 02-18-2011 10:38 PM

Not to my knowlege, although perhaps you could change your registry setting so it doesn't look at the "installed" folder at all.  We have changed that setting so it only looks on a Network drive for the styles we use as an Institute, and each person than has their personal folder in addition. 


Thomson Reuters:"Re: Endnote X4 Personal Styles only?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 18 Feb 2011 15:31:10 -0800
Subject: Re: Endnote X4 Personal Styles only?
Author: JasonR (Thomson Reuters)
Date: 02-18-2011 11:31 PM

Using EndNote X4 for Windows or Macintosh you should be able to try the following:   -       Create a personal Styles folder containing at least 1 .ens file -       Point EndNote Preferences to look at this folder -       Move [but do not delete] the default Styles folder from the main EndNote X4 install location [typically something like C:/Program Files/EndNote X4/Styles] – put this Styles folder somewhere safe but do not have EN point to it. -       Re-start EndNote and you should just see the Styles from you personal folder.   I just did a few quick tests using X4.02 on Windows and this worked just fine although this is not something we normally fully regression test so back up your work.   Keep in mind that EndNote absolutely requires .ens files to run.  Version X4 should be smart enough to create at least one default .ens file if it cannot find any others but you are much better off being sure that you have your personal Styles folder populated with a few .ens files first.   I hope this helps.   Jason Rollins, the EndNote team


Thomson Reuters:"Re: EndNote X4 CWYW for Office 2011 for Macintosh" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 19 Feb 2011 19:44:30 -0800
Subject: Re: EndNote X4 CWYW for Office 2011 for Macintosh
Author: vsathe (New User)
Date: 02-20-2011 03:44 AM

Feb 19, 2011: I have been using EndNote X4 for Mac but my research assistant has a PC. If I get her EndNote X4 for Office 2008, can she work with my Mac EndNote library and add to it? Also for Office 2011? Thanks, Vijay


Thomson Reuters:"Re: EndNote X4 CWYW for Office 2011 for Macintosh" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 20 Feb 2011 06:05:41 -0800
Subject: Re: EndNote X4 CWYW for Office 2011 for Macintosh
Author: Leanne (Mentor)
Date: 02-20-2011 02:05 PM

If you are asking if the library can be used with both the Mac and the PC version, yes, especially if both have access to it on a network drive.  But only one user can have it open at a time. 


Thomson Reuters:"Re: EndNote X4 CWYW for Office 2011 for Macintosh" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 20 Feb 2011 08:36:00 -0800
Subject: Re: EndNote X4 CWYW for Office 2011 for Macintosh
Author: KenV (Regular)
Date: 02-20-2011 04:35 PM

  Leanne wrote: If you are asking if the library can be used with both the Mac and the PC version, yes, especially if both have access to it on a network drive.  But only one user can have it open at a time.    Leanne,   What if you upload it to EndNote Web? Then can't another user or even multiple users download then open it at the same time?   I'm not sure how comfortable I am with merging libraries with multiple users, say, collaborators on a paper from different institutions. Or at least I don't know the best way to do that to keep the reference numbering intact, that is, whether to use Import, Copy or Drag and Drop?   Ken


Thomson Reuters:"Re: EndNote X4 CWYW for Office 2011 for Macintosh" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 20 Feb 2011 09:14:30 -0800
Subject: Re: EndNote X4 CWYW for Office 2011 for Macintosh
Author: Leanne (Mentor)
Date: 02-20-2011 05:14 PM

I believe you can upload refs and share those with other users, but I am not experienced in that.  But there is a perfect  web training video on You Tube here.  I think this is what you are looking for.    What I have experience with is sharing manuscripts with others with in my lab (we share a library on a network drive, and have two versions, a read/write that one user at a time can access when they want to add refs -- usually ME, and the other copied nightly by a script to a read only folder, that everyone can access to use.    With members of my institute and more rarely outside the institute, I sometimes use CWYW and let them add their own refs.  The travelling library facility works in these cases, and I usually retrieve their refs and add them to my own library.  This is easier with X4 which is less sensitive to the original library origin of the inserted ref. 


Thomson Reuters:"Re: Endnote X4 Personal Styles only?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 20 Feb 2011 16:11:22 -0800
Subject: Re: Endnote X4 Personal Styles only?
Author: Fizz (User)
Date: 02-21-2011 12:11 AM

Leanne's solution is what I was aiming for...however, I couldnt find the correct registry keys.   I ended up making a sub-folder in the main Endnote styles folder and moved all the styles into it. All the styles I regularly use I kept in place. Now, I have my modified styles in the Endnote personal folder and the usual styles in the default folder. All I see now are my familiar styles. Seems JasonR also had a similar idea.   Thank you both for the help :)


Thomson Reuters:"Re: Endnote X4 Personal Styles only?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 20 Feb 2011 16:55:20 -0800
Subject: Re: Endnote X4 Personal Styles only?
Author: Leanne (Mentor)
Date: 02-21-2011 12:55 AM

The setting is CFDIR and is easiest to find by searching.  The DATA field should be the location you want your default sets (styles, filters and connection folders to reside.  It is usually set as default to the C:\program files\endnote-installation-folder - changing it will not affect the program itself.  - I wouldn't set it to the personal folders (set in Endnote's preferences - folder locations) though and remember Jason's point that there has to be at least one style (and probably one connection and one filter too?) in one of the two locations. 


Thomson Reuters:"Re: Endnote field code removal" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 20 Feb 2011 19:24:52 -0800
Subject: Re: Endnote field code removal
Author: pat_abbott (New User)
Date: 02-21-2011 03:24 AM

Leanne, As you said, easy when you know how.  We (Zalee and I) have sorted out the client, who is also a happy little vegemite now, and we await his next problem.  Thanks very much.   Pat 


Thomson Reuters:"Re: EndNote X4 CWYW for Office 2011 for Macintosh" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 20 Feb 2011 22:30:53 -0800
Subject: Re: EndNote X4 CWYW for Office 2011 for Macintosh
Author: vsathe (New User)
Date: 02-21-2011 06:30 AM

Many thanks for the response. I will buy EndNote X4 for the RA so she can build on my  library on her PC. When she sends me the expanded library, I assume I will be able to work with it on my Mac which already has X4 on it. Much appreciated.


Thomson Reuters:"Re: EndNote X4 CWYW for Office 2011 for Macintosh" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 21 Feb 2011 07:21:20 -0800
Subject: Re: EndNote X4 CWYW for Office 2011 for Macintosh
Author: Leanne (Mentor)
Date: 02-21-2011 03:21 PM

Ensure she uses the "compress library" command to create an .enlx file so you move the whole library and not just the .enl file.    Alternatively, if you both have network access she can work on it - and then after she closes it, you can open it directly. 


Thomson Reuters:"Re: EndNote's problem with Word 2007" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 22 Feb 2011 11:45:21 -0800
Subject: Re: EndNote's problem with Word 2007
Author: michelhoen (New User)
Date: 02-22-2011 07:45 PM

I have the same issue, could you solve it ?   Thanks,   Cheers,    


Thomson Reuters:"Re: EndNote's problem with Word 2007" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 23 Feb 2011 20:52:42 -0800
Subject: Re: EndNote's problem with Word 2007
Author: richanbrc (New User)
Date: 02-24-2011 04:52 AM

No, I could not. Didn't get any inputs either.


Thomson Reuters:"Re: Endnote X4.02, Word 2011 and toolbar/menu commands" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 24 Feb 2011 09:07:50 -0800
Subject: Re: Endnote X4.02, Word 2011 and toolbar/menu commands
Author: medmunds (Thomson Reuters)
Date: 02-24-2011 05:07 PM

Does this happen every time you start Word?    - Mathilda, the EndNote team


Thomson Reuters:"Re: Endnote X4.02, Word 2011 and toolbar/menu commands" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 24 Feb 2011 09:09:30 -0800
Subject: Re: Endnote X4.02, Word 2011 and toolbar/menu commands
Author: acdawson (Visitor)
Date: 02-24-2011 05:09 PM

Hello Mathilda,   Thanks for responding.  Yes, I'm afraid it happens every time I start Word 2011.   Thanks, Allan.


Thomson Reuters:"Re: Endnote X4.02, Word 2011 and toolbar/menu commands" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 24 Feb 2011 09:16:50 -0800
Subject: Re: Endnote X4.02, Word 2011 and toolbar/menu commands
Author: medmunds (Thomson Reuters)
Date: 02-24-2011 05:16 PM

Hi Allan - Can you confirm the Full Path information that appears in the Templates and Add-ins dialog?


Thomson Reuters:"Re: Endnote X4.02, Word 2011 and toolbar/menu commands" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 24 Feb 2011 13:48:10 -0800
Subject: Re: Endnote X4.02, Word 2011 and toolbar/menu commands
Author: acdawson (Visitor)
Date: 02-24-2011 09:48 PM

  medmunds wrote: Hi Allan - Can you confirm the Full Path information that appears in the Templates and Add-ins dialog?   Hi Mathilda,   This is where it is stored:   Users/~/Library/Application Support/Endnote/Endnote CWYW Commands.dotm   Thanks, Allan


Thomson Reuters:"Re: Endnote X4.02, Word 2011 and toolbar/menu commands" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 25 Feb 2011 06:57:10 -0800
Subject: Re: Endnote X4.02, Word 2011 and toolbar/menu commands
Author: medmunds (Thomson Reuters)
Date: 02-25-2011 02:57 PM

We haven't had reports that when this occurs, it persists across sessions. Please try the following:   A. Click the "Templates and Add-Ins" option from the Tools menu to confirm that both the .dotm and the .bundle appear and are checked. Then simply click OK.   B. If that doesn't work, go to the "Toolbars" option from the View menu and uncheck EndNote X4. (Yes, uncheck if it's checked.)   If neither of these work to display the menu permanently, I'd advice contacting technical support directly.     - Mathilda, the EndNote team


Thomson Reuters:"Re: EndNote X4 and Microsoft Word 2010" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 28 Feb 2011 05:13:30 -0800
Subject: Re: EndNote X4 and Microsoft Word 2010
Author: mastodon (New User)
Date: 02-28-2011 01:13 PM

I found this thread through Google when trying to troubleshoot an annoying compatibility issue betwee Word 2010 and EndNote X4. I created a rather large document in a previous version of Word and EndNote X3. I then needed to upgrade MS Office for some reason, and ended up also having to upgrade to EndNote X4. However, I'm now experiencing the problems outlined in the opening post. I tried the 'solution' (not really a solution, more of a hit-and-miss workaround) quoted above, but it doesn't make any difference. On inserting or modifying a reference in this document, I still experience lockups in Word, with Endnote complaining that Word isn't responding and asking if I'd like to 'retry' or 'switch to...'. EndNote prompts this question anywhere between 5 and 20 times for each reference I insert or modify, effectively breaking my workflow with 1 to 2 minutes every single time.   Needless to say, I'm fed up with this. After several years of sluggish performance, compatibility issues and small annoyances in several versions of EndNote, I'm almost ready to transfer my citations database to some other application and uninstall EndNote altogether. The only reason I'm sticking to EN for the moment is that I'm not looking forward to screwing up my citations database, nor the document I'm working on.   Does anybody have any specific clues or paths to a solution for this problem (other than contacting tech support)? Or does anyone have a good alternative to EndNote that can handle imports of EndNote databases?


Thomson Reuters:"Re: EndNote X4 and Microsoft Word 2010" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 28 Feb 2011 08:42:42 -0800
Subject: Re: EndNote X4 and Microsoft Word 2010
Author: Leanne (Mentor)
Date: 02-28-2011 04:42 PM

Since you seem so resistant to call tech support who are there to help you, you are stuck with our suggestions.    I would still also recommend cleaning up any field codes it the document, if it a document specific phenomenon.  Do new documents show the same behaviour? If it happen even on new documents, then, I would lalso ensure that there are no residual toolbars from previous versions of Endnote, that no other versions of endnote are installed, and would then uninstall Endnote X4, clean out the registry of any reference to ISI so you start with a clean install and make sure you update to the X4.0.2 patch.     


Thomson Reuters:"Re: EndNote X4 and Microsoft Word 2010" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 1 Mar 2011 03:23:42 -0800
Subject: Re: EndNote X4 and Microsoft Word 2010
Author: mastodon (New User)
Date: 03-01-2011 11:23 AM

Leanne, thanks for your suggestions. I'm hesitant to call tech support because in my experience, it's an inefficient way to solve a problem.   I tried removing remains of previous endnote versions (indeed, there appeared to be something of X3 left), unformatted the document and copied all text to a new document (need to reformat all captions and other fields *again*, luckily this is only a 100 page document), and updated X4 to the latest build. The result is that when inserting a reference, I now get a nifty little status bar that shows what EndNote is doing. This status bar takes about a minute to reach 100% in this document, and then in 50% of the instances it stalls (stays at 100%, but doesn't disappear). If that happens, I have to switch to the EndNote window to deal with the inevitable error message and choose either 'Retry' or 'Switch to'. The upside is that clicking either one does make the dialog disappear and I can instantly go back to Word.   So this has sort of helped, although inserting references is still a hit and miss affair and a phenomenally slow process to boot, but I guess I'll just have to live with that.   Thanks again for your swift response!


Thomson Reuters:"Re: Endnote X4.02, Word 2011 and toolbar/menu commands" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 1 Mar 2011 18:29:20 -0800
Subject: Re: Endnote X4.02, Word 2011 and toolbar/menu commands
Author: acdawson (Visitor)
Date: 03-02-2011 02:29 AM

I've stopped using the Word Document Gallery on startup and this appears to have remedies the situation.   Thanks, Allan.


Thomson Reuters:"Re: EndNote X4 for Mac and Word for Mac 2008" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 4 Mar 2011 07:37:28 -0800
Subject: Re: EndNote X4 for Mac and Word for Mac 2008
Author: gabirela64 (New User)
Date: 03-04-2011 03:37 PM

I have the same problem. I have installed Endnote X4 on my new iMac (no previous version of Endnote on it) and I cannot use it with MS 2008 Word. What can I do?


Thomson Reuters:"Re: Endnote Web limits" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 4 Mar 2011 15:16:58 -0800
Subject: Re: Endnote Web limits
Author: Leanne (Mentor)
Date: 03-04-2011 11:16 PM

  oops, I deleted my previous response after re-reading the question.  I had no idea if EN Web was restricted to a certain number.  Sorry for the glib answer.    and so I have looked it up, and find:   "You can save up to 10,000 records in your Endnote Web library. Records contained in folders that other users share with you don’t count toward your 10,000 record limit."


Thomson Reuters:"Re: EndNote X4 "Could not initialise database error in Windows 7 with Office 2007" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 8 Mar 2011 07:04:40 -0800
Subject: Re: EndNote X4 "Could not initialise database error in Windows 7 with Office 2007
Author: Leanne (Mentor)
Date: 03-08-2011 03:04 PM

You really should be talking to tech support, perhaps even thru Customer service. 


Thomson Reuters:"Re: EndNote X4 "Could not initialise database error in Windows 7 with Office 2007" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 8 Mar 2011 07:50:18 -0800
Subject: Re: EndNote X4 "Could not initialise database error in Windows 7 with Office 2007
Author: PTravis (Moderator)
Date: 03-08-2011 03:50 PM

Where are the libraries located on the system?  If they are being placed in Program Files, that could be the problem.  Try creating / opening a library in the user's Documents folder, or their Desktop and see if the issue continues.   Starting with Windows Vista, Windows will not allow you to directly modify files in Progam Files.  If you try to modify, add, or delete files in Program FIles Windows will work with shadow copies of the files hidden elsewhere on the system which can cause errors like this.


Thomson Reuters:"Re: EndNote X4 "Could not initialise database error in Windows 7 with Office 2007" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 8 Mar 2011 14:18:30 -0800
Subject: Re: EndNote X4 "Could not initialise database error in Windows 7 with Office 2007
Author: bmak (New User)
Date: 03-08-2011 10:18 PM

Hi Peter,   Thanks for your reply!   Unfortunately we have already tried what you have suggested.   The first user who logins after a restart is fine can create and open the library they created. But each user after the first has a problem with creating the library. We are not creating the libraries in the programs folder and have tried to have them created either on the desktop or the Documents folder.   I've also tried a stock standard install of EndNote X4 as well and the same problem exists.   Has anyone else in the Education or corporate environment experienced this?   Are there any other suggestions?   Thanks again Peter.   Berry


Thomson Reuters:"Re: Endnote X4 and Word 2003" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 11 Mar 2011 12:21:38 -0800
Subject: Re: Endnote X4 and Word 2003
Author: Leanne (Mentor)
Date: 03-11-2011 08:21 PM

I run X4 and 2003 and don't see any problems.  Was there a previous version of Endnote that you updated?  Are there multile toolbars when you look at the Tools>Templates & Add-in list? 


Thomson Reuters:"Re: Endnote X4 and Word 2003" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 13 Mar 2011 12:21:28 -0700
Subject: Re: Endnote X4 and Word 2003
Author: Jared (New User)
Date: 03-13-2011 07:21 PM

Hi-- Well, the problem appears to more than just x4, so I may have jumped the gun. the Word problem arose after installing x4, but a de-install, followed by a deep clean of registry didn't solve the problem. I'm standing at the brink of a reformatting, filled with dread... But thank you for your response! And fingers Xd that it ISNT a conflict that puts your system in danger....


Thomson Reuters:"Re: EndNote X4 "Could not initialise database error in Windows 7 with Office 2007" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 15 Mar 2011 02:29:08 -0700
Subject: Re: EndNote X4 "Could not initialise database error in Windows 7 with Office 2007
Author: dannyCasey (New User)
Date: 03-15-2011 09:29 AM

To solve the problem, please change the Endnote preferences as follows: 1. Open Endnote. 2. From the top bar menu, select Edit > Preferences. 3. Click on “Libraries” on the left hand column. 4. Against “When Endnote starts”, open the pull-down menu and then select “Open the specified libraries”. (DO NOT click on the button for “Add open libraries” or “Remove Library”.) 5. Click on the “Apply” button. 6. Click on the “OK” button. With this, the error message you encountered will not be displayed when you open your Endnote library.


Thomson Reuters:"Re: EndNote X4 "Could not initialise database error in Windows 7 with Office 2007" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 15 Mar 2011 02:31:18 -0700
Subject: Re: EndNote X4 "Could not initialise database error in Windows 7 with Office 2007
Author: dannyCasey (New User)
Date: 03-15-2011 09:31 AM

To solve the problem,change the Endnote preferences as follows, this should work. 1. Open Endnote. 2. From the top bar menu, select Edit > Preferences. 3. Click on “Libraries” on the left hand column. 4. Against “When Endnote starts”, open the pull-down menu and then select “Open the specified libraries”. (DO NOT click on the button for “Add open libraries” or “Remove Library”.) 5. Click on the “Apply” button. 6. Click on the “OK” button. With this, the error message you encountered will not be displayed when you open your Endnote library. Good luck


Thomson Reuters:"Re: EndNote X4 and Ubuntu 10.10 and Trial Version. It works with Wine 1.3.13 !!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 18 Mar 2011 11:20:18 -0700
Subject: Re: EndNote X4 and Ubuntu 10.10 and Trial Version. It works with Wine 1.3.13 !!
Author: s0rce (New User)
Date: 03-18-2011 06:20 PM

I just install wine 1.3 and ran the update to endnote 4.0.2 in Ubuntu 10.10 with the Wine PPA added to my repos. I also ran the 2 winetricks commands you said to run but now I cannot open endnote.  WhenI clikc on it it opens in the menu bar but nothing happens and eventually the menu entry goes away.   I was hoping you might have some ideas.   With Wine1.2 and Endnote X4 it opened but some of the text didn't display properly.   Thanks very much, Lyle  


Thomson Reuters:"Re: EndNote X4 and Ubuntu 10.10 and Trial Version. It works with Wine 1.3.13 !!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 18 Mar 2011 12:18:08 -0700
Subject: Re: EndNote X4 and Ubuntu 10.10 and Trial Version. It works with Wine 1.3.13 !!
Author: TRENSOFTY (Regular)
Date: 03-18-2011 07:18 PM

Dear Lyle,   Have you bought the the EN X4 without patches or with patches? I used the commercial ENX4 version bought last year. With Wine 1.3.13 you can only install the ENX4 version  without Patches  14.01 and 14.02. These are for windows programms (e.g. Word 2010..) and the updates don't work  with linux. I send you tomorrow some screenshots about this aspect. If you read my previous messages with screenshots, you can see the missing text parts too. The same occurs with the new Suse 11 and other linux distros. With EN X2 the text can be seen but not with ENX3 and X4.   With best regards   TRENSOFTY    


Thomson Reuters:"Re: EndNote X4 and Ubuntu 10.10 and Trial Version. It works with Wine 1.3.13 !!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 18 Mar 2011 13:39:00 -0700
Subject: Re: EndNote X4 and Ubuntu 10.10 and Trial Version. It works with Wine 1.3.13 !!
Author: s0rce (New User)
Date: 03-18-2011 08:38 PM

I probably should have posted in this thread:   http://ts.lithium.com/t5/EndNote-General/EndNote-X4-0-2-running-on-Ubuntu-10-10-and-Wine-1-3-13/td-p/17103   I followed those instructions...


Thomson Reuters:"Re: EndNote X4 What's New?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 21 Mar 2011 13:54:28 -0700
Subject: Re: EndNote X4 What's New?
Author: medmunds (Thomson Reuters)
Date: 03-21-2011 08:54 PM

JJust to add an update to Jason's notes about PDF indexing, we were able to expand the indexing beyond relative linked PDFs. So PDFs attached with absolute links will also be indexed.     - Mathilda, the EndNote team


Thomson Reuters:"Re: Endnote X4 is compatible with Office Word 2010" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 22 Mar 2011 03:50:18 -0700
Subject: Re: Endnote X4 is compatible with Office Word 2010
Author: fishawackcomms (New User)
Date: 03-22-2011 10:50 AM

Currently we use EndNote version 9 on 10 machines with Office 2007 version X1 on about 40-60 machines, with Office 2007 and 2010 version X3 on 10 machines with Office 2007 [2010 not usable with this version of EndNote]   We have found that End Note version X1 works with Office 2010, rolled out on 5-10 machines - so far. However tested version X3 on 2010 and this doesn't work. Could be a cost saving solution instead of buying version X4 for the time being. We also use version 9 but this has not been tried this version on 2010 as of yet.   Hope this helps


Thomson Reuters:"Re: EndNote X4 and Ubuntu 10.10 and Trial Version. It works with Wine 1.3.13 !!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 22 Mar 2011 14:28:48 -0700
Subject: Re: EndNote X4 and Ubuntu 10.10 and Trial Version. It works with Wine 1.3.13 !!
Author: TRENSOFTY (Regular)
Date: 03-22-2011 09:28 PM

Dear Lyle,   i posted the following message last month :   EN X2, EN X3 , EN X4 and Word 2007 Pro Plus and Ubuntu 10.10. It works without CWYW !  Options 02-08-2011 07:05 PM J.Ryan wroted 2009: "There are no plans to create a Linux version of EndNote. Our Web-based bibliographic tool, WriteNote, works through a Web browser on all platforms - including Linux. We do hear requests for CWYW plug-ins for many different word processors fairly often and we would love to be able to accommodate this - but this is just not economically feasible. The MS Word CWYW plug-in is over 1 million lines of C++ code that would need to be heavily customized, and tested for each application. We just do not have the staff bandwidth to do this for all [or even some] of the other popular word processors."   Message Edited by Ryan on 11-23-2009 10:09 AM EN X2 and Wine 1.3.13 At this time and with the new WINE 1.3.13, one can see that the version EN X3 and X4 are slight, slight shoddy programmed. Why? I received an EN X2 upgrade as generous gift from Thomson Reuters for my ENX2 beta testing several years ago. This version shows all the texts (Screenshot 32) with Ubuntu10.10. The same screenshot was obtained 2009 with Ubuntu 8 and 9. According to my previous messages, the text disappeared when the EN X3 e.g. X4 are installed. Perhaps Ryan et al. can answer! Word Office 2007 Pro Plus and EN X4  I desinstalled EN X4 and installed Word Office 2007 Pro Plus with Wine 1.3.13 and Ubuntu 10.10. The installation was problemless. A very interesting feature appeared after the installation of EN X4. The extension EN X4 icon appeared as add-in in Word 2007 but yielded a severe error (Screenshot 29 in German) and Word 2007 crashed  (translation of the screenshot : The CWYW add-in must be desactivated). After desactivation, Word started correctly. Another interesting feature concerning the configuration of Wine 1.3.13: If you select the riched20.dll and install it in Wine, your PowerPoint will run correctly but EN X4 and other versions cannot be started!!! Please NO INSTALLATION  of this library! ------------------------------------------------------------------------------------------------------------------------------ Dear Lyle alias SOrce, you say in your last message that you followed this instructions: I followed those instructions... http://ts.lithium.com/t5/EndNote-General/EndNote-X4-0-2-running-on-Ubuntu-10-10-and-Wine-1-3-13/td-p/17103 The cited URL  http://ts.lithium.... uses the winetricks riched20. Your first enquiry corroborated my own findings: you must uninstall the riched20 and,  if installed,  the riched30. After a new start of Ubuntu ,  EndNote X4 will start problemless. If you need help for the uninstallation of these DLL,  please tell me. With best regards Trensofty


Thomson Reuters:"Re: EndNote X4 and Microsoft Word 2010" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 25 Mar 2011 09:22:58 -0700
Subject: Re: EndNote X4 and Microsoft Word 2010
Author: haakons99 (New User)
Date: 03-25-2011 04:22 PM

Hi, this happens to me as well with Office 2010 and Endnote X4.0.2 (yes, clean installs.)   Honestly, it looks like a timeout-issue in the communication between Word and Endnote because something now is much slower with the 2010/X4 combo.  Specifically, it usually hangs at the "Updating hyperlinks..." stage...   A quick "retry" in the EndNote X4 interface makes it complete the process, though.     Some other issues that might be helpful in resolving this issue: - The document is only currently 50 pages with only about 160 references.  (It may triple/quadruple in most respects over the coming months.  I am thus seriously concerned if this issue is not fixed soon... ) - I have for the last decade worked with much larger documents and reference lists in earlier versions of EndNote and Word, and almost never experienced these problems (when such a time-out very rarely happened, it was usually due to Word crashing rather seriously) - I have of course turned off automatic update of references to deal with this (this is, however, quite annoying when you need to specify page numbers, as then the citation of course needs to be a proper Word field first) - EndNote X4 seems in general quite slower than earlier versions in dealing with large reference lists in documents (it should be factored in that those earlier versions generally even ran on quite slower computers...)   To me, an intermediate quick-fix would be to give EndNote  a (much) higher time-out value for as long as the Word-side of things is quite more time-consuming than before.  Ideally, the whole literature list should of course be built in background (yes, at the risk for the user interfering) - but I guess this is not possible with the current interface you use in building Word macros etc.   Hope you are able to identify the issue, because if this is a persistent issue with EndNote X4 and Word 2010, this is at least for me an unacceptable time-stealer calling for alternative solutions. I would really prefer not changing the citation manager in the midst of finalising my PhD thesis, though ;)   Cheers, H  


Thomson Reuters:"Re: EndNote X4 and Microsoft Word 2010" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 25 Mar 2011 20:10:38 -0700
Subject: Re: EndNote X4 and Microsoft Word 2010
Author: CrazyGecko (Maven)
Date: 03-26-2011 03:10 AM

mastodon wrote:     ... so I suppose it's inherent to EN's architecture. ...which could also be affected by the computer''s OS and speed.  Just curious but what's your OS and processing speed?


Thomson Reuters:"Re: EndNote X4 and Microsoft Word 2010" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 26 Mar 2011 07:18:18 -0700
Subject: Re: EndNote X4 and Microsoft Word 2010
Author: Leanne (Mentor)
Date: 03-26-2011 02:18 PM

haakons99 wrote: - I have of course turned off automatic update of references to deal with this (this is, however, quite annoying when you need to specify page numbers, as then the citation of course needs to be a proper Word field first) You can specify the cited pages in an endnote citation as  {Smith, 1999 #24 />

Thomson Reuters:"Re: EndNote X4 What's New?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 26 Mar 2011 19:22:08 -0700
Subject: Re: EndNote X4 What's New?
Author: rphillip (New User)
Date: 03-27-2011 03:22 AM

Is there any way I can turn off this 'hyperlink' feature.  I don't want to go to the reference at the end - I trust Endnote to format this correctly.  What I do more often is to insert a second reference within an existing citation.  This is tricky because the hyperlink takes me elsewhere when I click on it.


Thomson Reuters:"Re: EndNote X4 What's New?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 27 Mar 2011 07:46:08 -0700
Subject: Re: EndNote X4 What's New?
Author: Leanne (Mentor)
Date: 03-27-2011 03:46 PM

In the format bibliography dialog, you can turn off hyperlinking.  You should probably insert a citation  just outside of it, otherwise you may corrupt the field. I also set my hyperlinking behavior, so that I need to Ctrl click not just click to follow a hyperlink, which keeps me from jumping when I don't want to jump.


Thomson Reuters:"Re: Endnote X4 and Word 2007 on Win 7 really slow" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 28 Mar 2011 01:41:48 -0700
Subject: Re: Endnote X4 and Word 2007 on Win 7 really slow
Author: MicheleOT (New User)
Date: 03-28-2011 09:41 AM

Hi I have the same issue. My thesis is driving me mad. I upgraded from X2 to X4 and its slowed down completely. I switched off the immediate citations and only update citations every once in a  while but have to wait a few minutes for endnote and word to 'talk to each other". My computer says that word is failing to respond and I need to switch programs.    My thesis has be cut and pasted from previous documents so that may be contributing but - that really is not good enough when it was super quick in x2!   Would upgrading to word 2010 solve this issue.   Help???      


Thomson Reuters:"Re: Endnote X4 and Word 2007 on Win 7 really slow" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 28 Mar 2011 01:55:08 -0700
Subject: Re: Endnote X4 and Word 2007 on Win 7 really slow
Author: Ben_Read (Visitor)
Date: 03-28-2011 09:55 AM

Michele, first, get the fix that upgrades from X4 to X4.0.2 if you haven't already. That solved some or all of that failing to respond business for me. If it still doesn't work: Try the things I mentioned in my previous post, and that others mentioned, which at least speeds things up. If it worked well before, you might try uninstalling X4 and re-installing X2. I don't think that upgrading to Word 2010 will help this problem. Incidentally, I'm not sure but cutting and pasting text that has citations in it sounds like a potential recipe for trouble. I would unformat the citations before cutting/pasting, then reformat them in the new document. Just a thought there, but my main suggestion is the first thing above. Ben


Thomson Reuters:"Re: EndNote X4 and Microsoft Word 2010" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 28 Mar 2011 05:08:08 -0700
Subject: Re: EndNote X4 and Microsoft Word 2010
Author: haakons99 (New User)
Date: 03-28-2011 01:07 PM

Thanks, very helpful.  I actually use the "suffix" field as I've found it to be more reliable with changes between output styles than the pages field - however, I saw that this can be referred by appending ", " instead of the     Very useful.  As I now only need to build my literature list once per day, I can certainly live with this small 4.0.2 time-out glitch until it's fixed... :)   Keep up the good work and looking forward to your 4.0.3... :)  (If I may: if you in addition to the time-out issue also manage to tweak down your algorithm for building the literature list towards the performance it had in the "old days", that can result in considerable accumulated savings for large literature lists, to the obvious delight of those working with large books, reports and reports...)    Cheers H


Thomson Reuters:"Re: EndNote X4 and Microsoft Word 2010" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 28 Mar 2011 06:52:08 -0700
Subject: Re: EndNote X4 and Microsoft Word 2010
Author: Leanne (Mentor)
Date: 03-28-2011 02:52 PM

I have nothing to do with Endnote! just a user like you. 


Thomson Reuters:"Re: Endnote X4 and Word 2007 on Win 7 really slow" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 28 Mar 2011 10:16:58 -0700
Subject: Re: Endnote X4 and Word 2007 on Win 7 really slow
Author: Leanne (Mentor)
Date: 03-28-2011 06:16 PM

And turn off hyperlinking from the format bibliography dialog.


Thomson Reuters:"Re: Endnote X4 and Word 2007 on Win 7 really slow" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 28 Mar 2011 14:18:30 -0700
Subject: Re: Endnote X4 and Word 2007 on Win 7 really slow
Author: noahhsmith (Visitor)
Date: 03-28-2011 10:18 PM

Hi Uli. I am possibly having a related problem with a very similar system and configuration. I posted this yesterday.   http://community.thomsonreuters.com/t5/EndNote-General/Server-busy-error-Word-2007-X4/td-p/18245   My temporary workaround right now is to move the section of text I need to work on into a temporary document. When it is finished I'll move it back into the real document and repeat with the next section of text.   Noah  


Thomson Reuters:"Re: Endnote X4 and Word 2007 on Win 7 really slow" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 28 Mar 2011 16:25:48 -0700
Subject: Re: Endnote X4 and Word 2007 on Win 7 really slow
Author: noahhsmith (Visitor)
Date: 03-29-2011 12:25 AM

I just made this note in a different thread, about finding the dialog box to turn off automatic formatting...   Just as a note - curious experience with the new word ribbon. I've been using word 2007 for quite a while, and thought the little arrow down to the left in some of the ribbon panes meant in effect expand the pane. This is my intuition from heavy matlab use. Just now I learn in word it acutally means open a dialog box. It was not intuitive at all, I'll leave it at that.   http://community.thomsonreuters.com/t5/EndNote-General/Server-busy-error-Word-2007-X4/td-p/18245    


Thomson Reuters:"Re: EndNote X3 changes references" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 2 Apr 2011 09:37:28 -0700
Subject: Re: EndNote X3 changes references
Author: salemsilver (New User)
Date: 04-02-2011 05:37 PM

I am using X4 with Word 2007, Windows 7 and am having the same problems.  In addition I had at least several sources salt themselves throughout the document.  This is a book length document, some 200,000+ words.  I have around 700 sources and over 10,000 citations and am not finished.  I did unformat the citations.  The bogus citations stayed as they were.  If there were other citations in a group that included the bogus citation, they also stayed as they were.  After removing all of these manually I converted the citations back and lost 7 sources from the bibliography.  This may have been due to the items I removed.  The remaining sources looked correct at a glance, but I had 28 (!!!Invalid Citations!!!!).  I removed them manually.    Without making any assumption that source fields were corrupt, I re entered most of these citations again without a problem.  That would indicate perhaps they are not corrupt.  I have recently spent about 200 hours correcting this mess.  If I do a bibliography manually these things can never happen.  I feel locked in to the program at this point, too, but will not use it again.  CWYW is turned off and assigning links is turned off.  I have received a lot of help in correcting my many problems but they only work for a day or two.  I think there are major bugs in the CWYW feature.  If it worked as it should it would be a dream come true.  I also used X2 with similar problems.


Thomson Reuters:"Re: EndNote X3 changes references" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 3 Apr 2011 02:46:30 -0700
Subject: Re: EndNote X3 changes references
Author: gregfry5 (Enthusiast)
Date: 04-03-2011 10:46 AM

I have provided support and training for numerous academic staff, researchers and postgraduate students who use EndNote ... since version X, and have only seen this problem occur a few times. The most recent occasion - when a PhD student employed a editor to assist with proof reading. The editor was not familiar with EndNote, and not provided direction to the contrary ... attempted to manually edit footnotes created by EndNote.   I am not suggesting that you have tried to edit the citations, or done anything else wrong; but I suspect that the problems you describe relate to corruption of the EndNote field codes in the document, rather than in the references themselves. And that even though you have identified the corrupt citations - the information (corrupt field codes) associated with those citations is still embedded in the document.   Have you ever used track changes / inserted comments in this document?    


Thomson Reuters:"Re: EndNote X3 changes references" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 3 Apr 2011 08:14:21 -0700
Subject: Re: EndNote X3 changes references
Author: Leanne (Mentor)
Date: 04-03-2011 04:14 PM

I agree with Greg.  I have been using Endnote forever, on complicated documents.  Granted, I don't use footnote styles very often, but have never seen the kind of problems you are reporting in the windows version, apart from wiped field codes when non-endnote users play aroud with citations or the bibliography or jumping versions of Word or Endnote without unformating/reformating to ensure any Word specific field coding is updated before using a different coding system.. You are asking for a bit of trouble if you use tracked changes for an extended period of time, with out ever accepting all, but even that has improved in more recent versions. 


Thomson Reuters:"Re: Endnote X4 and Word 2007 on Win 7 really slow" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 5 Apr 2011 09:58:08 -0700
Subject: Re: Endnote X4 and Word 2007 on Win 7 really slow
Author: ZikO (New User)
Date: 04-05-2011 05:58 PM

I was just about to buy Endnote. Bit I have changed my mind. I was working with it at work as we have a licence to unlimited number of copies. Endnote X4 is flexible in terms of creating your own citation styles, yes. However, the way it works, the thing it FREEZES both Word and Endnote for 2 mins is just for me too much.   I don't know how about you but I expect any software to work in swift. When I have a deadline and I actually have to wait 2 mins for any minor change is simply not ACCEPTABLE. It's too stressful.   I don't really understand the way Endnote X4 work. I had an opportunity to work with other "free" software such as Mendeley, Zetero etc. and I must admit from my perspective they simply provide with the same service of service which I need. I am not saying they are better, NO but they do their job quite all right with refreshing taking 2 secs.   That's much better, so now? No I am not into it yet unless I can see significant improvement.  


Thomson Reuters:"Re: Endnote X4 and Word 2007 on Win 7 really slow" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 5 Apr 2011 10:36:58 -0700
Subject: Re: Endnote X4 and Word 2007 on Win 7 really slow
Author: noahhsmith (User)
Date: 04-05-2011 06:36 PM

If I saw a practical alternative I would try it. I look for an alternative roughly every year or so. What I've seen seems like even more trouble.   Curious note about my experience with Endnote. I've used it during several relatively short periods over the last eight years. They were frustrating and stressful but the job got done.   Then there are two experiences on a much large scale... master's thesis in 2006, and now currently phd dissertation.   The curious and even bizarre thing is that in 2006 Endnote was doing exactly the same kinds of things we are discussing here... How many versions ago was that? Have I just been unlucky and experienced the two times when Endnote became buggy, or is this just what we should adjust our expectations too?:)   Thanks, Noah    


Thomson Reuters:"Re: Endnote X 3 updates" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 7 Apr 2011 16:34:38 -0700
Subject: Re: Endnote X 3 updates
Author: Leanne (Mentor)
Date: 04-08-2011 12:34 AM

You should run what ever upgrades are available to you, which you can do thru the help menu options of X3.  it won't try to run X4 or X4 upgrades. 


Thomson Reuters:"Re: EndNote and php" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 8 Apr 2011 10:36:10 -0700
Subject: Re: EndNote and php
Author: medmunds (Thomson Reuters)
Date: 04-08-2011 06:36 PM

I think you should look into the API which is described here - http://www.endnote.com/api/    - Mathilda, the EndNote team


Thomson Reuters:"Re: Endnote without Bibliography / full reference in text" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 9 Apr 2011 12:49:40 -0700
Subject: Re: Endnote without Bibliography / full reference in text
Author: CrazyGecko (Maven)
Date: 04-09-2011 08:49 PM

If you mean whether it's possible to insert an in-text citation (Jones, 2011) into a text document without having the corresponding bibliography generated, the answer is: Yes.  All you need to do is to modify the output style file by deleting all of the bibliography templates while retaining the citation template.  This will enable generating the in-text citation without a bibliography.


Thomson Reuters:"Re: Endnote without Bibliography / full reference in text" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 10 Apr 2011 00:53:58 -0700
Subject: Re: Endnote without Bibliography / full reference in text
Author: Suspekt (User)
Date: 04-10-2011 08:53 AM

Thanks. No, I didn't mean that. I meant the insertion of the WHOLE reference in the text, i.e., (for example) Jones, P. (2006), Political Systems in Europe, Journal for Politics, pp. 1-5, WITHOUT compiling a bibliography. Not possible?      


Thomson Reuters:"Re: Endnote without Bibliography / full reference in text" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 10 Apr 2011 12:05:38 -0700
Subject: Re: Endnote without Bibliography / full reference in text
Author: Leanne (Mentor)
Date: 04-10-2011 08:05 PM

You can copy formated (ctrl K) from the endnote library and paste the resulting formated reference into a document.  Is that what you need?


Thomson Reuters:"Re: Endnote checking for citations in text" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 14 Apr 2011 15:45:58 -0700
Subject: Re: Endnote checking for citations in text
Author: Leanne (Mentor)
Date: 04-14-2011 11:45 PM

it sounds like somehow you have the regular parentheses specified as the endnote citation delimiters.  There are two places this could have happened.  One, in the format bibliography interface.  (Temporary citation delimiters) they should be curly brackets {} rather than ().    the other is less likely to have been changed, but it would be in the edit preferences, temporary citation setting. 


Thomson Reuters:"Re: Endnote checking to add citations" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 14 Apr 2011 15:47:48 -0700
Subject: Re: Endnote checking to add citations
Author: Leanne (Mentor)
Date: 04-14-2011 11:47 PM

please delete this duplicate posting!


Thomson Reuters:"Re: Endnote checking for citations in text" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 15 Apr 2011 05:18:45 -0700
Subject: Re: Endnote checking for citations in text
Author: khching (Visitor)
Date: 04-15-2011 01:18 PM

That worked!  Thank you!  I was about to lose it.


Thomson Reuters:"Re: Endnote X4 - Importing existing Word 2010 bibliography" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 16 Apr 2011 00:46:05 -0700
Subject: Re: Endnote X4 - Importing existing Word 2010 bibliography
Author: CrazyGecko (Maven)
Date: 04-16-2011 08:46 AM

Here's a prior thread - which is hopefully less depressing - on importing Word citations/references into EndNote: http://community.thomsonreuters.com/t5/EndNote-How-To/Import-citations-to-EndNote-from-Word-2007/m-p/13205#M4966   The discussion focuses on Word 2007 but Word 2010 also has the "Import Word Citations or Master List" options from the Cite While You Write toolbar.


Thomson Reuters:"Re: Endnote X4 - Importing existing Word 2010 bibliography" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 16 Apr 2011 01:10:25 -0700
Subject: Re: Endnote X4 - Importing existing Word 2010 bibliography
Author: jimmyc (New User)
Date: 04-16-2011 09:10 AM

Thanks for the solution, it worked well.   Jim.


Thomson Reuters:"Re: Endnote checking to add citations" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 19 Apr 2011 09:19:32 -0700
Subject: Re: Endnote checking to add citations
Author: JimmyM (Moderator)
Date: 04-19-2011 05:19 PM

Greetings Katie,   EndNote is set to look for a certain type of bracket surrounding citations that have been entered by EndNote.  This citation delimiter is usually set to curly brackets {  }  or square brackets [  ].  It sounds like your document is defined to have EndNote look for parenthesis, which would cause EndNote to stop on each instance of parenthesis and try to match this text up to a record within your library.    Before checking your temporary citation delimiters, be sure to save a backup copy of your document.  Once the document has been backed up, in Word, click "Tools>EndNote X>Format Bibliography".  You will find the "Temporary citation delimiters" setting near the bottom of the Format Bibliography window.  If you find the delimiters are parenthesis, I would suggest changing to the curly brackets mentioned above.  Once you've made your change, press "OK" and EndNote will attempt to format the document once again.  Afterward, quit Word altogether and then open your document again.  EndNote should now ignore parenthetical text within your document, only looking for text surrounded by curly brackets.    If these instructions don't work for you, or seem to be too complicated, feel free to give a call to our Technical Support department and one of our representatives will walk you through the process.     Best Regards, Jimmy M. Customer Technical Support Representative Scientific Thomson Reuters Phone: +1 800 336 4474 ResearchSoft Product Support thomsonreuters.com  


Thomson Reuters:"Re: EndNote X4 PDF Import" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 22 Apr 2011 15:38:49 -0700
Subject: Re: EndNote X4 PDF Import
Author: rselover (New User)
Date: 04-22-2011 11:38 PM

Many of my PDFs don't have DOIs, or the DOI import didn't work - so now I've got a bunch of refs in the database that are listed as <filename.pdf>   I can easily open the PDF, look the ref up on Google Scholar, etc., and import the ref list into Endnote   NOW I have 2 "duplicate" references, the ref from online, and <filename.pdf>.  Is there a way to merge them?  How about a better workflow?  I don't want to have to attach each pdf, because I have thousands.


Thomson Reuters:"Re: EndNote keeps showing "no." when there is no issue number there." - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 27 Apr 2011 12:59:09 -0700
Subject: Re: EndNote keeps showing "no." when there is no issue number there.
Author: CrazyGecko (Maven)
Date: 04-27-2011 08:59 PM

To prevent  "no." from appearing when there is no issue number, the two fields should be linked (using the "Link to Adjacent" text field).  So using an asterick to represent the Link to Adjacent Text code, the linked fields would appear something like: 'no.'*Issue         Accent grave marks (') encasing "no." helps identify it as a text "as is" field. Other codes may be needed such as a forced separation, spaces, or Link to Adjacent Text but hard to say what the "diamonds" are and the needed coding without knowing the output style you're using.


Thomson Reuters:"Re: EndNote keeps showing "no." when there is no issue number there." - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 27 Apr 2011 13:13:19 -0700
Subject: Re: EndNote keeps showing "no." when there is no issue number there.
Author: joecreamer (New User)
Date: 04-27-2011 09:13 PM

Thank you!   The diamond I referred to was the code for link adjacent.  There was one diamond on each side, but, as you pointed out, there should have been one only on the side next to Issue.  I am using Turabian Biblio.  This problem has always occured since I bought EndNote.


Thomson Reuters:"Re: EndNote keeps showing "no." when there is no issue number there." - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 27 Apr 2011 13:27:59 -0700
Subject: Re: EndNote keeps showing "no." when there is no issue number there.
Author: RSContentAdmin (Thomson Reuters)
Date: 04-27-2011 09:27 PM

Hi Joe,   If you can tell us exactly which style you are using we'll make sure that it is updated on our website.   Sincerely,   Cheryl - The EndNote team.


Thomson Reuters:"Re: EndNote keeps showing "no." when there is no issue number there." - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 27 Apr 2011 20:35:01 -0700
Subject: Re: EndNote keeps showing "no." when there is no issue number there.
Author: joecreamer (New User)
Date: 04-28-2011 04:34 AM

Hi Cheryl,   I'm using Turabian Bibliography as a Style.  Is that enough info?


Thomson Reuters:"Re: EndNote X2 changes references" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 28 Apr 2011 12:09:39 -0700
Subject: Re: EndNote X2 changes references
Author: Zencraft (New User)
Date: 04-28-2011 08:09 PM

I just wanna add that the same bug occured to me in EndNote X4, OSX 10.6, Word 2011 Mac Edition.    Citations in the second half of my document shifted on spot down with no reason whatsoever. When trying to use the "workaround" recovery .doc as suggested by the EndNote team, the citations shifts one spot further in the wrong direction. I have contacted support and await their solution.   This bug just remove all my trust in EndNote. Fortunally it occured when I was "only" writing on a 40+ page document a while before deadline. When I start writing on my 250+ pages PhD thesis I cannot see how I can possible trust EndNote. If such a bug occurs shortly before deadline in will have severe consequences.   Thomson Reuters should put ALL effort into fixing this bug. It is absolutely not acceptable and if the mistrust hasen't reflected in your sales figures yet, then I am sure it will soon.


Thomson Reuters:"Re: EndNote beta testing is in progress,still time to participate!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 28 Apr 2011 14:03:19 -0700
Subject: Re: EndNote beta testing is in progress,still time to participate!
Author: menteith (User)
Date: 04-28-2011 10:03 PM

Do I have to be an owner of EndNote to become a beta tester?   I use EndNote onmy computer at work and I do not have a invidual copy of it.


Thomson Reuters:"Re: EndNote beta testing is in progress,still time to participate!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 28 Apr 2011 14:21:19 -0700
Subject: Re: EndNote beta testing is in progress,still time to participate!
Author: rsbeta (Thomson Reuters)
Date: 04-28-2011 10:21 PM

Hi,   Thanks for your interest in testing!   Please write directly to attaching a screenshot of the Help, About EndNote screen. We need to know your full name, the e-mail address you would like to use for e-mail about the beta test, your operating system and word processor and version. If you use a non-English system it would be helpful to know the language of both the operating system.   Once we receive valid information, we will forward you more details about testing.   Regards, Sharon The EndNote Team


Thomson Reuters:"Re: Endnote style like bibtex amsalpha?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 30 Apr 2011 15:10:49 -0700
Subject: Re: Endnote style like bibtex amsalpha?
Author: CrazyGecko (Maven)
Date: 04-30-2011 11:10 PM

Could you identify your: 1)  discipline, 2) targeted journal titles.


Thomson Reuters:"Re: EndNote in OpenOffice for Mac" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 1 May 2011 00:26:59 -0700
Subject: Re: EndNote in OpenOffice for Mac
Author: pfalcke (New User)
Date: 05-01-2011 08:26 AM

Terrible response.  I too did not read the fine print.  I am thoroughly disgusted at being forced to purchase Word.  Considering the rapid expansion of mac users and the ubiquity of Oo, you have no excuse. 


Thomson Reuters:"Re: Endnote X4 Mac & Office 2011 Compatibility?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 1 May 2011 07:37:29 -0700
Subject: Re: Endnote X4 Mac & Office 2011 Compatibility?
Author: JessHoldstock (New User)
Date: 05-01-2011 03:37 PM

Hi everyone   I'm sure you have all sussed this now, but for anyone who is investigating this issue still, a free update is available from Endnote for X4 users. It can be downloaded here:   http://www.endnote.com/enword2k7.asp   I am using Office for Mac 2011 and have just tested this update, which works perfectly - phew!   Thanks for sorting it Reuters.    


Thomson Reuters:"Re: Endnote style like bibtex amsalpha?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 1 May 2011 12:23:49 -0700
Subject: Re: Endnote style like bibtex amsalpha?
Author: schneeland (New User)
Date: 05-01-2011 08:23 PM

Hi,   unfortunately that's where the trouble starts. I am not aware of any journals or conferences in my field (human-computer interaction / computer-supported cooperative work) that uses this style (they either use IEEE- or Harvard-style), however my institute proposes this style for the actual dissertation.   I suspect that it is used more frequently in math, however, I found that at least the AMS Bulletin does not use this style.   Best, S.


Thomson Reuters:"Re: Endnote X4 to X2 downgrade" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 1 May 2011 13:11:09 -0700
Subject: Re: Endnote X4 to X2 downgrade
Author: CrazyGecko (Maven)
Date: 05-01-2011 09:11 PM

You will need to use EndNote X4 with Word 2011 as, per Thomson Reuters, EndNote X2 is not compatible with Word 2011: http://www.endnote.com/support/en_wpchart_mac.asp


Thomson Reuters:"Re: Endnote style like bibtex amsalpha?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 1 May 2011 14:47:19 -0700
Subject: Re: Endnote style like bibtex amsalpha?
Author: CrazyGecko (Maven)
Date: 05-01-2011 10:47 PM

Reed College has a list of BibTex styles by discipline [see here] which lists the American Mathematical Society (AMS) using amsalpha. Unfortunately, it doesn't appear that EndNote has a corresponding output style for any of the AMS journals.   Unless someone on the board has further info or a style to share, your options for an EndNote-resolution seem limited to:   1) Submit a style request to EndNote, although there's no guarantee when and if your request will be fulfilled: http://www.endnote.com/support/enstylereq.asp   2) Develop the style on your own.


Thomson Reuters:"Re: EndNote X4: Installation ended prematurely... on Win 7 64" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 5 May 2011 09:57:16 -0700
Subject: Re: EndNote X4: Installation ended prematurely... on Win 7 64
Author: thetechnician (New User)
Date: 05-05-2011 05:57 PM

I have Endnote x3 in a Win 2003/XP Domain environment. I got the "installation ended prematurely" fatal error. I finally got end note installed by using the original local admin account that was used to install the installation of Windows. No Domain admin accounts worked and no other local admin accounts worked. I had a version of end note that created a log when it failed to install and in the log, it stated there there were no admin privileges when clearly I was logged in as an admin account that I use to install other software. This would also explain wht the problem is in all versions of Endnote


Thomson Reuters:"Re: Endnote X2 installation ended prematurely" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 5 May 2011 09:59:16 -0700
Subject: Re: Endnote X2 installation ended prematurely
Author: thetechnician (New User)
Date: 05-05-2011 05:59 PM

I have Endnote x3 in a Win 2003/XP Domain environment. I got the "installation ended prematurely" fatal error. I finally got end note installed by using the original local admin account that was used to install the installation of Windows. No Domain admin accounts worked and no other local admin accounts worked. I had a version of end note that created a log when it failed to install and in the log, it stated there there were no admin privileges when clearly I was logged in as an admin account that I use to install other software. This would also explain wht the problem is in all versions of Endnote


Thomson Reuters:"Re: EndNote x1..0.1 Mysterious "Install Rollback, No Error Code given in Vista" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 5 May 2011 10:00:26 -0700
Subject: Re: EndNote x1..0.1 Mysterious "Install Rollback, No Error Code given in Vista
Author: thetechnician (New User)
Date: 05-05-2011 06:00 PM

I have Endnote x3 in a Win 2003/XP Domain environment. I got the "installation ended prematurely" fatal error. I finally got end note installed by using the original local admin account that was used to install the installation of Windows. No Domain admin accounts worked and no other local admin accounts worked. I had a version of end note that created a log when it failed to install and in the log, it stated there there were no admin privileges when clearly I was logged in as an admin account that I use to install other software. This would also explain wht the problem is in all versions of Endnot


Thomson Reuters:"Re: Endnote X2 installation ended prematurely" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 9 May 2011 22:27:36 -0700
Subject: Re: Endnote X2 installation ended prematurely
Author: marry510 (New User)
Date: 05-10-2011 06:27 AM

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Thomson Reuters:"Re: EndNote X4 for Mac latest word 2011 upgrade" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 13 May 2011 11:42:15 -0700
Subject: Re: EndNote X4 for Mac latest word 2011 upgrade
Author: Leanne (Mentor)
Date: 05-13-2011 07:42 PM

This is likely because word was the last installation and endnote needs to be the last program loaded.  See http://www.endnote.com/support/faqs/CWYW/faq60.asp or http://www.endnote.com/support/faqs/CWYW/faq1.asp for more details, but   "The simplest way to get the tools to appear is to open EndNote, and go to the EndNote menu. Select "Customizer" from the EndNote menu. Check the box in front of the "Cite While You Write" option. Click next until the Customizer is finished. Open a library. Then open Word and check the Tools menu for the EndNote submenu."


Thomson Reuters:"Re: EndNote X4 for Mac latest word 2011 upgrade" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 13 May 2011 16:35:35 -0700
Subject: Re: EndNote X4 for Mac latest word 2011 upgrade
Author: JimmyM (Moderator)
Date: 05-14-2011 12:35 AM

Greetings Mads,   The latest Office 2011 update seems to reset the Word startup folder location for some installations.  If Leanne's suggestions don't resolve the problem, I would check the designated path for startup items within Word 2011.  To do so-  1.  Start Word 2011. 2.  In Word, go to "Word > Preferences" and click on "File Locations." 3.  Double click the "Startup" line and navigate to the following path-                           Applications:Microsoft Office 2011:Office:Startup:Word   Note: In non-English versions of Word, the folder named "Startup" may be called "Start" or be in the localized language of Word.   4.  Press "Choose" on the Choose a Folder window. 5.  Press "OK" on the Preferences window. 6.  Close all Office programs. 7.  Open Word again.   Upon launching Word again, the EndNote commands should load properly.  Please let me know if this works for you.     Best Regards, Jimmy M. Customer Technical Support Representative Scientific Thomson Reuters Phone: +1 800 336 4474 ResearchSoft Product Support thomsonreuters.com


Thomson Reuters:"Re: EndNote X4 for Mac latest word 2011 upgrade" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 15 May 2011 07:47:05 -0700
Subject: Re: EndNote X4 for Mac latest word 2011 upgrade
Author: andorphine (New User)
Date: 05-15-2011 03:47 PM

Hello,   I have the same problems, but the things, which are suggested here don't work out for me. Any other suggestions?   Best, Stefan    


Thomson Reuters:"Re: EndNote X4.02 with Macintosh OS 10.6.x Word 2011 - performance issue?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 16 May 2011 17:41:05 -0700
Subject: Re: EndNote X4.02 with Macintosh OS 10.6.x Word 2011 - performance issue?
Author: cpierlot (New User)
Date: 05-17-2011 01:40 AM

Has no one solved this problem yet? It's extremely frustrating as a PhD student to shell out a lot of money for Office 2011 and then more to get Endnote X4 since the previous Endnote doesn't work with the new version of Office, just to find it's virtually impossible to write a paper. I am currently working on a paper that is 25 pages and growing for my Comprehensive Exams and as the references increase, the time it takes to insert a single citation increases exponentially.    Is there a way to insert references from Endnote into Word in the "unformatted" form? I do know how to unformat my citations that are already in the paper, but every time I insert a new citation, my entire paper is automatically formatted again and a bibliography added. I believe that if the references could be added in their "unformatted" form, this lag would disappear. The way things are, the bibliography gets updated every time a citation is added.   Please help! Like most of you, I'm desperate!   Thanks.


Thomson Reuters:"Re: Endnote style for Frontiers in Ecology and the Environment" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 17 May 2011 00:00:25 -0700
Subject: Re: Endnote style for Frontiers in Ecology and the Environment
Author: CrazyGecko (Maven)
Date: 05-17-2011 08:00 AM

Looking at the bibliography and citation format from an article from the Frontiers in Ecology and the Environment journal, the "Ecology" journal output style might be a suitable match. All it needs is to remove the bold formatting of the volume field of the bibliography template.   So here's the modified Ecology output style.


Thomson Reuters:"Re: EndNote X4 Not Working" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 18 May 2011 01:41:37 -0700
Subject: Re: EndNote X4 Not Working
Author: CrazyGecko (Maven)
Date: 05-18-2011 09:41 AM

Have you tried activating the EndNote applications via MS Word's "Add-ins" feature as described in this thread.


Thomson Reuters:"Re: EndNote X4 Not Working" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 18 May 2011 07:27:46 -0700
Subject: Re: EndNote X4 Not Working
Author: crazymannics (New User)
Date: 05-18-2011 03:27 PM

I have, but it doesn't work.


Thomson Reuters:"Re: EndNote X4 Not Working" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 18 May 2011 11:50:37 -0700
Subject: Re: EndNote X4 Not Working
Author: CrazyGecko (Maven)
Date: 05-18-2011 07:50 PM

Contact tech support: http://www.endnote.com/support/entechform.asp


Thomson Reuters:"Re: EndNote X4 "Could not initialise database error in Windows 7 with Office 2007" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 18 May 2011 12:17:15 -0700
Subject: Re: EndNote X4 "Could not initialise database error in Windows 7 with Office 2007
Author: kmancoco (New User)
Date: 05-18-2011 08:17 PM

The instructions you provided is for when you already have an existing library database that needs to be opened. My problem is that if I click on New to create the database, I get that same error. 


Thomson Reuters:"Re: EndNote X4 for Mac latest word 2011 upgrade" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 19 May 2011 09:37:05 -0700
Subject: Re: EndNote X4 for Mac latest word 2011 upgrade
Author: JimmyM (Moderator)
Date: 05-19-2011 05:37 PM

Greetings Stefan,   If you open a Word 2011 document, then click "Tools>Templates and Add-ins", what is listed on this window below where it says "Checked items are currently loaded"?  Please let me know what you find.     Best Regards, Jimmy M. Customer Technical Support Representative Scientific Thomson Reuters Phone: +1 800 336 4474 ResearchSoft Product Support thomsonreuters.com


Thomson Reuters:"Re: EndNote X4 for Mac latest word 2011 upgrade" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 19 May 2011 14:53:27 -0700
Subject: Re: EndNote X4 for Mac latest word 2011 upgrade
Author: WulleWuu (New User)
Date: 05-19-2011 10:53 PM

EndNote CWYW Word 2011.bundle is loaded, but i don't see any EndNote Plugin. I tried every other tip you posted.. seems to be another problem! :(


Thomson Reuters:"Re: EndNote - IJMP Citation." - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 20 May 2011 00:30:37 -0700
Subject: Re: EndNote - IJMP Citation.
Author: CrazyGecko (Maven)
Date: 05-20-2011 08:30 AM

How is the style "not format the references as per the guidelines"?  Have you checked the style's bibliography templates to see what fields are present or missing that might be contributing to the wrong format?


Thomson Reuters:"Re: EndNote - IJMP Citation." - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 20 May 2011 05:38:56 -0700
Subject: Re: EndNote - IJMP Citation.
Author: RSContentAdmin (Thomson Reuters)
Date: 05-20-2011 01:38 PM

Hi,   I reviewed the author instructions at http://www.elsevier.com/wps/find/journaldescription.cws_home/30435/authorinstructions for this journal and it appears that the journal recommends the full journal format instead of the abbreviated format.  There was also a comma missing after the journal name.  Other than that I don't see any other changes that needed to be made.     Please find the updated style attached.   Cheryl - The EndNote Team    


Thomson Reuters:"Re: EndNote - IJMP Citation." - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 20 May 2011 11:14:56 -0700
Subject: Re: EndNote - IJMP Citation.
Author: emilyatchemlib (Enthusiast)
Date: 05-20-2011 07:14 PM

As is the case with any output style, the way the journal name formats depends on the records in your library and your library's journal title list.  The revised IJMP output style pulls the full journal name for the journal name. But if your Endnote record contains an abbreviated journal name and you have not set up your journal term list to translate abbreviated to full name, you may still find name format issues. If that is the case, review  information about journal term lists  in Endnote help and edit your journal term list.   Emily


Thomson Reuters:"Re: EndNote - IJMP Citation." - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 20 May 2011 16:55:26 -0700
Subject: Re: EndNote - IJMP Citation.
Author: Leanne (Mentor)
Date: 05-21-2011 12:55 AM

Try again, but unformat and reformat again ensuring that the new style is definately selected.


Thomson Reuters:"Re: EndNote - IJMP Citation." - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 21 May 2011 19:49:07 -0700
Subject: Re: EndNote - IJMP Citation.
Author: agile (New User)
Date: 05-22-2011 03:48 AM

Thank you. It's working just fine now.


Thomson Reuters:"Re: EndNote X4 for Mac latest word 2011 upgrade" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 23 May 2011 15:32:46 -0700
Subject: Re: EndNote X4 for Mac latest word 2011 upgrade
Author: WulleWuu (New User)
Date: 05-23-2011 11:32 PM

Hey,   any reaction? Why? Is there no solution? :(


Thomson Reuters:"Re: EndNote in OpenOffice for Mac" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 23 May 2011 22:50:25 -0700
Subject: Re: EndNote in OpenOffice for Mac
Author: whiter (New User)
Date: 05-24-2011 06:50 AM

I'd like to add my support to the comment made by pfalke.   I recently acquired a Mac (I now know that I have purchased my last Windows PC) and like to use Open Office.   Thomson Reuters need to have a good look at their priority list and get support for Open Office on Macs moved well up the list.   Surely this is not a significant task and should be able to be done quickly.   Ray


Thomson Reuters:"Re: EndNote in OpenOffice for Mac" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 24 May 2011 06:18:16 -0700
Subject: Re: EndNote in OpenOffice for Mac
Author: Leanne (Mentor)
Date: 05-24-2011 02:18 PM

Just to remind users of other Word Processing programs - you can use the copy paste function to insert refs into OpenOffice andafter saving it as an RTF and fomat it from endnote.  the CWYW functionality is really overrated.  I don't often use it in word! 


Thomson Reuters:"Re: EndNote in OpenOffice for Mac" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 24 May 2011 06:45:05 -0700
Subject: Re: EndNote in OpenOffice for Mac
Author: kjg321 (New User)
Date: 05-24-2011 02:44 PM

CWYW may be a little overrated, but it's still important.  When I was using M$ Word, I would often use unformatted references for the *early* drafts to help visualize which reference was where.  The real utility comes near the end of a submission process, when there are still numerous small changes, but it's important to have it in final format.  This is where CWYW is golden and can handle insertions, rearrangements, and even unformatting.  With a number of contributors/reviewers, we're already dealing with multiple concurrent versions.     Needing to keep additional unformatted versions is not a reasonable response to our requests for the feature that was advertised, but with fine print that this feature only works for windows.  The contrast between "knowing it's a desirable feature for many customers and it is still on our 'To Do' list" and "it is not currently a very high priority" in the previous responses is both striking and frustrating.  


Thomson Reuters:"Re: EndNote X4 for Mac latest word 2011 upgrade" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 24 May 2011 12:37:15 -0700
Subject: Re: EndNote X4 for Mac latest word 2011 upgrade
Author: JimmyM (Moderator)
Date: 05-24-2011 08:37 PM

Greetings WulleWuu,   Have you already updated your EndNote X4 to version X4.0.2?  This version is required for the Cite While You Write commands to load in Word 2011-  http://endnote.com/support/ENX401_Win_updater.asp   Please let me know what you find.     Best Regards, Jimmy M. Customer Technical Support Representative Scientific Thomson Reuters Phone: +1 800 336 4474 ResearchSoft Product Support thomsonreuters.com  


Thomson Reuters:"Re: EndNote X4 for Mac latest word 2011 upgrade" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 24 May 2011 14:54:36 -0700
Subject: Re: EndNote X4 for Mac latest word 2011 upgrade
Author: WulleWuu (New User)
Date: 05-24-2011 10:54 PM

Hey,   yes i already installed it, before i posted in this board! I doesnt work. Here are many other users, as u see, where Word 2011 and this patch dont work since the last Update of Word. :(    


Thomson Reuters:"Re: EndNote X4 for Mac latest word 2011 upgrade" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 24 May 2011 15:46:45 -0700
Subject: Re: EndNote X4 for Mac latest word 2011 upgrade
Author: JimmyM (Moderator)
Date: 05-24-2011 11:46 PM

Greetings WulleWuu,   If you've already updated to EndNote X4.0.2 and you've got the CWYW bundle file in place, it sounds like one of the recent updates for Office 2011 may have reset your Word Startup folder location.  To verify this, click on the "Word" drop down menu and choose "Preferences...".  From the Preferences window, click on the "File Locations" icon and take note of the folder path listed next to "Startup".  Please let me know what you find.     Best Regards, Jimmy M. Customer Technical Support Representative Scientific Thomson Reuters Phone: +1 800 336 4474 ResearchSoft Product Support thomsonreuters.com


Thomson Reuters:"Re: EndNote X4 for Mac latest word 2011 upgrade" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 31 May 2011 02:48:00 -0700
Subject: Re: EndNote X4 for Mac latest word 2011 upgrade
Author: WulleWuu (New User)
Date: 05-31-2011 10:47 AM

I already told u in another thread, that i already tried this and everything is exactly as u wanted it in ur guide :-) I have the correct folder and word shows me the bundle, but i dont get the plugin or how u call it, in word. Why? Is there any option i need to activate?  


Thomson Reuters:"Re: EndNote X4.02 with Macintosh OS 10.6.x Word 2011 - performance issue?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 31 May 2011 10:43:30 -0700
Subject: Re: EndNote X4.02 with Macintosh OS 10.6.x Word 2011 - performance issue?
Author: r_b (New User)
Date: 05-31-2011 06:43 PM

Hi all!   I'm having a performance issue with Mac OS X as well. I'm currently using the test version of Endnote X4 (4.0.2) and Mac OS 10.6.6 on a Mac Book Pro with 4G/2.4 Ghz Intel Core.   After having typed in some data (around 30-50) it started to get much slower. Now it takes about 5 seconds opening up a new window (cmd/apple + N) for typing in new data. Saving the data (cmd/apple + W) takes about 7-8 seconds. At the moment I have already typed in about 100 sets of data and the performance is getting worse.   Have people experiencing the performance problem together with word also the same / a similar problem typing in new data? Is Endnote familiar with that performance issue?   Thanks for replying, r_b


Thomson Reuters:"Re: Endnote adds [~] suffix to in-text citations" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 1 Jun 2011 07:16:50 -0700
Subject: Re: Endnote adds [~] suffix to in-text citations
Author: Leanne (Mentor)
Date: 06-01-2011 03:16 PM

You have probably sorted this out, but did you try a different style?  I suspect the style you were using had somehow been changed to insert the random character.


Thomson Reuters:"Re: EndNote X4.02 with Macintosh OS 10.6.x Word 2011 - performance issue?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 1 Jun 2011 13:49:00 -0700
Subject: Re: EndNote X4.02 with Macintosh OS 10.6.x Word 2011 - performance issue?
Author: bpbond (New User)
Date: 06-01-2011 09:48 PM

I have to add, after having upgraded to X4 today, that I'm shocked by the performance slowdown in parts of this new version. Is the EndNote team so under-resourced that it can't do some code profiling (Shark is your friend!) before release? Wow.   This, plus some new bugs (tabbing between fields--how much more obvious and central to EN's functionality can you get?) make downgrading back to X3 look attractive.   Ben


Thomson Reuters:"Re: EndNote X4 for Mac latest word 2011 upgrade" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 1 Jun 2011 14:41:40 -0700
Subject: Re: EndNote X4 for Mac latest word 2011 upgrade
Author: JimmyM (Moderator)
Date: 06-01-2011 10:41 PM

Greetings WulleWuu,   If you've updated your EndNote to version X4.0.2, made sure Word was looking at the correct folder for startup items and made certain the EndNote add-in was inside that particular folder, the Cite While You Write commands should be loading.  I have created a support ticket to troubleshoot this issue further and will be emailing you directly.     Best Regards, Jimmy M. Customer Technical Support Representative Scientific Thomson Reuters Phone: +1 800 336 4474 ResearchSoft Product Support thomsonreuters.com


Thomson Reuters:"Re: EndNote X4 for Mac latest word 2011 upgrade" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 3 Jun 2011 01:13:00 -0700
Subject: Re: EndNote X4 for Mac latest word 2011 upgrade
Author: gep13 (New User)
Date: 06-03-2011 09:12 AM

Hi JimmyM, I seem to be in the same case as WulleWuu, i.e. EndNote (X4.0.2 bld 7031) menus do not show up in Word 2011 (v14.1.0). I carefully followed the instructions in http://www.endnote.com/support/faqs/CWYW/faq1.asp#macENX4 using both the Customiser and Manual installation (the Bundle file was already in the correct place, anyway), but to no avail. Could you please keep me updated when you find a solution? Thank you.


Thomson Reuters:"Re: EndNote X4 for Mac latest word 2011 upgrade" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 3 Jun 2011 10:13:20 -0700
Subject: Re: EndNote X4 for Mac latest word 2011 upgrade
Author: JimmyM (Moderator)
Date: 06-03-2011 06:13 PM

Greetings gep13,   I'd be happy to assist you with getting the EndNote X4 Cite While You Write commands to appear in Word 2011.  There's no outstanding issue with the two programs that would make the commands not appear.  If you've updated your EndNote to version X4.0.2, made certain Word 2011 was looking at the correct folder for startup items and ensured the EndNote CWYW bundle file was inside that mentioned Startup folder, the commands should show up properly.  I will be creating a support ticket and emailing you directly to look into this issue further.     Best Regards, Jimmy M. Customer Technical Support Representative Scientific Thomson Reuters Phone: +1 800 336 4474 ResearchSoft Product Support thomsonreuters.com


Thomson Reuters:"Re: Endnote codes in Word doc; don't have Endnotes" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 3 Jun 2011 12:00:30 -0700
Subject: Re: Endnote codes in Word doc; don't have Endnotes
Author: Leanne (Mentor)
Date: 06-03-2011 08:00 PM

what is it you want to "fix" and are you planning on returning it to the original author for further corrections or updating?  If you are - messing with the Endnote fields will make it impossible for her/him to work futher with it.  You have a couple options then.  You could download a trial EndNote program.  Don't touch the fields and they should be okay and the orginal author will be able to continue working on the revised document.    You could ask the original author to "unformat" the refs and they would appear in the manuscript as curly bracketed refs with a record number.  It would be best to have them append a bibliography so you can figure out what papers have already been referenced.   If you aren't going to need to send it back - you can wipe the codes from the document with Word's" remove Fields" command (select all and ctrl+Shift+F9) but your collaborator will be really annoyed if you send it back that way and they subsequently need to add/delete or reformat for a different journal the references.     


Thomson Reuters:"Re: EndNote X4 for Mac problem: 3 m-dash are always present!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 6 Jun 2011 05:07:00 -0700
Subject: Re: EndNote X4 for Mac problem: 3 m-dash are always present!
Author: nturcan (New User)
Date: 06-06-2011 01:06 PM

No answer? Pleaase! I can give an exemple. I want to obtain no ibid., but:   [1] Martin Heidegger, Identity and Difference, trans. Joan Stambaugh (New York: Harper & Row Publishers, 1969). 55. [1] Heidegger, Identity and Difference: 80-81.   Instead, I have: [1] Martin Heidegger, Identity and Difference, trans. Joan Stambaugh (New York: Harper & Row Publishers, 1969). 55. [1] ———, Identity and Difference: 80-81.   How can I change the 3 m-dash with the short name of the author in ibidem position?   Thank you very much.   Nicolae   P.S. I use Word for Mac 2011, EndNote X4.


Thomson Reuters:"Re: EndNote X4 for Mac problem: 3 m-dash are always present!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 6 Jun 2011 06:55:50 -0700
Subject: Re: EndNote X4 for Mac problem: 3 m-dash are always present!
Author: Leanne (Mentor)
Date: 06-06-2011 02:55 PM

I have restrained my self from answering, as I am not a footnote Guru, but I agree with you, this appears to be a bug.   I would only expect to see the ibid dashes if the settings were set differently.  It only happens if they are consecutive.  I could get arround it by manually changing the Short version template to an alternative field to hold the "short author" form, but that would be a real pain in the ... - although could be used as a workaround for the time being.    Unless there is some hard and fast rule that consecutive authors should always be replaced by dashes that I don't know about.   


Thomson Reuters:"Re: EndNote X4 for Mac problem: 3 m-dash are always present!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 6 Jun 2011 07:01:10 -0700
Subject: Re: EndNote X4 for Mac problem: 3 m-dash are always present!
Author: nturcan (New User)
Date: 06-06-2011 03:01 PM

Thank you, Leanne, I hope that this bug will be solved in the future update.   Nicolae


Thomson Reuters:"Re: EndNote X4 for Mac problem: 3 m-dash are always present!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 6 Jun 2011 11:28:00 -0700
Subject: Re: EndNote X4 for Mac problem: 3 m-dash are always present!
Author: medmunds (Thomson Reuters)
Date: 06-06-2011 07:27 PM

Hi Nicolae,   You mention that you have X4 installed. Can you confirm whether or not you have the latest updated installed, X4.0.2. We believe this was addressed in that subsequent release. If you do not have the update installed, go to http://www.endnote.com/support/ENX401_Win_updater.asp for the download. Then retest and let us know the status.   Best regards,    - Mathilda, the EndNote team


Thomson Reuters:"Re: EndNote X4 for Mac problem: 3 m-dash are always present!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 6 Jun 2011 11:54:30 -0700
Subject: Re: EndNote X4 for Mac problem: 3 m-dash are always present!
Author: Leanne (Mentor)
Date: 06-06-2011 07:54 PM

They were on a mac, but my X4.0.2 is up-to-date, and I see the problem. 


Thomson Reuters:"Re: EndNote X4 for Mac problem: 3 m-dash are always present!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 6 Jun 2011 13:20:10 -0700
Subject: Re: EndNote X4 for Mac problem: 3 m-dash are always present!
Author: medmunds (Thomson Reuters)
Date: 06-06-2011 09:20 PM

Nicolae - Can you try the attached style? If it works, this is related to an issue with the Mac style editor that we're investigating. I tested on both Mac and Windows X4.0.2 and the setting works as expected.   Best regards,    Mathilda, the EndNote team


Thomson Reuters:"Re: EndNote X4 for Mac problem: 3 m-dash are always present!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 6 Jun 2011 13:31:30 -0700
Subject: Re: EndNote X4 for Mac problem: 3 m-dash are always present!
Author: Leanne (Mentor)
Date: 06-06-2011 09:31 PM

That one works as expected on the WindowsXP, Word2003, EndnoteX4.0.2


Thomson Reuters:"Re: EndNote X4 for Mac latest word 2011 upgrade" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 7 Jun 2011 03:38:01 -0700
Subject: Re: EndNote X4 for Mac latest word 2011 upgrade
Author: WulleWuu (New User)
Date: 06-07-2011 11:37 AM

Send me an email too, please :)    


Thomson Reuters:"Re: Endnote X4 update for Word 2010" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 7 Jun 2011 06:11:10 -0700
Subject: Re: Endnote X4 update for Word 2010
Author: bylund (Visitor)
Date: 06-07-2011 02:11 PM

I get the exact same message in all of my Word 2010 files. They worked fine earlier, but not anymore. Every time I do something in the document that somehow updates the EndNote codes, Word "waits" for EndNote - and I have to go there to click "Retry" once or several times before I can use the Word document again. This is VERY annoying, and in one of the documents I am working on it seems I will have to click "Retry" a billion times - I cannot get out of the loop, so I will forcefully have to shut down the document...   I'm using Office 2010 and EndNote X4.02 on a Windows 7 home premium X64 machine.   Please help. 


Thomson Reuters:"Re: EndNote X4 for Mac latest word 2011 upgrade" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 7 Jun 2011 06:24:00 -0700
Subject: Re: EndNote X4 for Mac latest word 2011 upgrade
Author: Gege41 (New User)
Date: 06-07-2011 02:23 PM

Hello,   I had the same problem. The files were well installed in appropriate folders but MSWord did not recognize the "Start" folder at launch, I guess. You should go to Word pref, chose "Default files location" (not sure of the translation, i use it in French), select Start files (in my case, the line was empty there), click "modify", browse to find your Word start folder in MS Office folder, select, OK. Now the start default location indicates appropriate path. Relaunch Word.   I spent more than 1 hour to find the solution !!!! Thanks to MS:smileymad:   Now it works well :smileyvery-happy:


Thomson Reuters:"Re: Endnote X4 update for Word 2010" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 7 Jun 2011 07:32:09 -0700
Subject: Re: Endnote X4 update for Word 2010
Author: Leanne (Mentor)
Date: 06-07-2011 03:31 PM

Have you tried unformating the refs back to curly brackets and then saving it to a new name.  Then select all, remove field codes (I use ctrl+shift+F9) and then reformating (and turning CWYW back on from that same dialog, third tab)?  it probably has a corrupted field in it. 


Thomson Reuters:"Re: Endnote X4 update for Word 2010" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 7 Jun 2011 09:33:30 -0700
Subject: Re: Endnote X4 update for Word 2010
Author: Leanne (Mentor)
Date: 06-07-2011 05:33 PM

Just noticed you said "all of my Word2010 files"  -- Tech support is what I would do. 


Thomson Reuters:"Re: EndNote X4 for Mac latest word 2011 upgrade" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 7 Jun 2011 15:42:30 -0700
Subject: Re: EndNote X4 for Mac latest word 2011 upgrade
Author: JimmyM (Moderator)
Date: 06-07-2011 11:42 PM

Greetings WulleWuu,   I sent an email to the address found within your Thomson Reuters Community profile back on June 1st.  Would this be the best email address to reach you at?  I will resend my June 1st message again, just in case.  If you have a different email address, feel free to send it to me via private message.       Best Regards, Jimmy M. Customer Technical Support Representative Scientific Thomson Reuters Phone: +1 800 336 4474 ResearchSoft Product Support thomsonreuters.com


Thomson Reuters:"Re: Endnote X1 file attachments error - "This URL(\\) could not be launched"" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 8 Jun 2011 11:29:10 -0700
Subject: Re: Endnote X1 file attachments error - "This URL(\\) could not be launched"
Author: cweb85 (New User)
Date: 06-08-2011 07:29 PM

I have Windows 7, the batch file protocol worked for me. Except, like Elaine for Vista, I had to go to ;    Go to Control Panel > Program >  Default Programs > Associate a file type or protocol with a program and then select "PDF" extension.     To make it work. One additional note, perhaps Windows 7 only, was that just following the instructions exactly, plus the one addition I mentioned, missed one thing. After I made the batch file I actually re-associated adobe reader with PDF, and now everything is back to normal. I don't understand how making the batch file and then re-associating reader changed anything at all. Perhaps that was not the intended method? But it works now, that's all I wanted!   Thanks for the help MODS and friendlies!


Thomson Reuters:"Re: Endnote X4 bug report" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 8 Jun 2011 19:03:40 -0700
Subject: Re: Endnote X4 bug report
Author: beel (New User)
Date: 06-09-2011 03:03 AM




Thomson Reuters:"Re: Endnote X4 database destroyed - what to do?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 14 Jun 2011 01:51:50 -0700
Subject: Re: Endnote X4 database destroyed - what to do?
Author: parabuthus (Enthusiast)
Date: 06-14-2011 09:51 AM

Do you have the original data folder for the destroyed library file intact?   If yes, you can try to fix the library in the following way:   Remove old library file (.enl file) to another folder.   Create an empty notepad file and store it in the same folder where the data folder is located (NOT within the data folder, but at the same level)! The new file must have the same name as the old library and given the file extension .enl.   Mylibrary.enl   (if the datafolder's name is Mylibrary.Data)   You can then open the new file in EndNote using File --> Open (do not use the shortcut to the old file).   If you are lucky, the original library will now be restored if the data folder is undamaged. This work sometimes, but I have too little experience with this recovery method in real cases to promise anything.   Best wishes   Jan Ove


Thomson Reuters:"Re: Endnote X4 database destroyed - what to do?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 14 Jun 2011 09:14:30 -0700
Subject: Re: Endnote X4 database destroyed - what to do?
Author: emilyatchemlib (Enthusiast)
Date: 06-14-2011 05:14 PM

I would be cautious about using Endnote in conjunction with Dropbox.  See this Dropbox forum thread:   http://forums.dropbox.com/topic.php?id=9517   Emily


Thomson Reuters:"Re: Endnote X4 database destroyed - what to do?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 14 Jun 2011 14:08:50 -0700
Subject: Re: Endnote X4 database destroyed - what to do?
Author: Korsgat (New User)
Date: 06-14-2011 10:08 PM

Takk, Parabuthus.   As for those not living in the same city as we do, his suggestion to my problem worked. As for using Dropbox, I am not sure if it is DropBox that is the problem. This might as well have been an HDD-failure on my machine. I will be taking a backup of my library still though. No need to get my heart-rate up if I can avoid it :)   Once again, thank you so much for the help.


Thomson Reuters:"Re: EndNote "Transfer References" could not connect to EndNote Web." - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 16 Jun 2011 05:07:14 -0700
Subject: Re: EndNote "Transfer References" could not connect to EndNote Web.
Author: tortoisegeorg (New User)
Date: 06-16-2011 01:07 PM

Same problem. Impossible to connect to EndNote web. Configuration settins aren't wrong. Windows 7, EndNote X4 Bld 4845.   Solutions? Sergio


Thomson Reuters:"Re: Endnote codes in Word doc; don't have Endnotes" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 16 Jun 2011 11:55:14 -0700
Subject: Re: Endnote codes in Word doc; don't have Endnotes
Author: jkwako (New User)
Date: 06-16-2011 07:55 PM

I have Word 2010 and EndNote X4. Although I've tried ctrl/shift/F9, all I get is my volume button icon. I need to remove the field codes to submit to a journal. Is there another way to remove them? I don't have an EndNote tab when I open Word. Thanks.


Thomson Reuters:"Re: Endnote codes in Word doc; don't have Endnotes" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 16 Jun 2011 12:10:54 -0700
Subject: Re: Endnote codes in Word doc; don't have Endnotes
Author: CrazyGecko (Maven)
Date: 06-16-2011 08:10 PM

Have you checked whether the CWYW add-in was deactivated?  Information on how to check and reactivate the add-in in MS Word 2010 is described in this thread.


Thomson Reuters:"Re: Endnote codes in Word doc; don't have Endnotes" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 16 Jun 2011 12:12:24 -0700
Subject: Re: Endnote codes in Word doc; don't have Endnotes
Author: Leanne (Mentor)
Date: 06-16-2011 08:12 PM

You don't have the Endnote Ribbon?  (You might want to fix that - as it has a tool to remove endnote codes - FAQ45 or FAQ60?)   Other ways to remove codes from Word 20101 -- always first ctrl+A (select all), then try Ctrl+6 if Ctrl+Shift+F9 has been reassigned?         


Thomson Reuters:"Re: endnote web - endnote" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 18 Jun 2011 18:27:22 -0700
Subject: Re: endnote web - endnote
Author: JasonR (Thomson Reuters)
Date: 06-19-2011 02:27 AM

On the EndNote ribbon in Word, choose "Preferences" and then the "Application" tab - on this tab is a drop-down that enables you to choose your source application - web or desktop library.   I hope this helps.   Jason Rollins, the EndNote team


Thomson Reuters:"Re: EndNote X4 for Mac latest word 2011 upgrade" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 21 Jun 2011 00:53:42 -0700
Subject: Re: EndNote X4 for Mac latest word 2011 upgrade
Author: aldumer (Visitor)
Date: 06-21-2011 08:53 AM

Hello, Jim!   I have the same problem: Cannot see the Endnote Toolbar  (Endnote 4.0.2) in Word 2011 for Mac . Could you please send me information on how to fix this?   Thanks!    


Thomson Reuters:"Re: EndNote X4 for Mac latest word 2011 upgrade" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 22 Jun 2011 15:41:52 -0700
Subject: Re: EndNote X4 for Mac latest word 2011 upgrade
Author: JimmyM (Moderator)
Date: 06-22-2011 11:41 PM

Greetings Aldumer,   I will be sending you an email directly to take a closer look at your issue.     Best Regards, Jimmy M. Customer Technical Support Representative Scientific Thomson Reuters Phone: +1 800 336 4474 ResearchSoft Product Support thomsonreuters.com 


Thomson Reuters:"Re: EndNote X5 Highlights" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 22 Jun 2011 20:03:42 -0700
Subject: Re: EndNote X5 Highlights
Author: Endnoter (Regular)
Date: 06-23-2011 04:03 AM

Thank you for the post. I like the new feature of opening and highlighting the PDF file directly in Endnote. This makes me wondering why not to be also able to open a word file directly in Endnote? If we were able to open a word file in endnote, as a tab just near the PDF file, this will save a lot of time for writing articles! I am also wondering why Endnote doesn't import PDF files directly, and automatically when it is available, for example from the open journal websites? When I search for an article in NCBI for example or other databases, and if the pdf file is available (for ex. in open access journals), I would like that endnote proposes me to download the pdf at the same time as the reference!


Thomson Reuters:"Re: Endnote X4 update for Word 2010" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 23 Jun 2011 07:18:02 -0700
Subject: Re: Endnote X4 update for Word 2010
Author: bylund (Visitor)
Date: 06-23-2011 03:17 PM

Thanks. This actually solved the problem in one of the documents, but not the other (I'm primarily using EN for two essays). Don't know why it doesn't solve the problem for the other document. At first I thought it was because I use a number of equations, some of which used to include { and }, but no longer do so (I deleted them). So what could be the problem?


Thomson Reuters:"Re: EndNote X5 Highlights" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 23 Jun 2011 07:33:32 -0700
Subject: Re: EndNote X5 Highlights
Author: ma_roberge (Regular)
Date: 06-23-2011 03:33 PM

I would very much like to know what changes and/or improvements have been made as a result of the many suggestions and reports of problems that have been made on this forum with regard to navigation and editing. What, besides handling of PDF documents (should this be useful to a given user), is a serious enticement to upgrade because it fixes problems that have angered users for months and slowed down their work? What problems have been fixed? I am sure that users would so much appreciate going through a detailed list of such modification.   By way of conclusion, I can only urge Thomson Reuters to revise its video of new features as soon as possible to eliminate all those silly animation effects, especially the spinning ellipse in the opening and closing segments, which is likely to make a very bad impression on visitors. EndNote users are clearly not the audience for such animation effects that may appeal to teenagers but not to academics, who surely account for a very significant proportion of the software's users. There is no need to take the software "for a spin" in such a realistic way, as the narrator says near the end... It is generally agreed among Web designers that animations can become very tiring and should be used very sparingly (if at all).


Thomson Reuters:"Re: Endnote X4 update for Word 2010" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 23 Jun 2011 10:44:12 -0700
Subject: Re: Endnote X4 update for Word 2010
Author: Leanne (Mentor)
Date: 06-23-2011 06:44 PM

Try searching and replacing all the parentheses with parentheses?  It just fixed a smart tag problem I was having- and perhaps it is related?  I also turn off the "hyperlinking" which I find slows things down a lot. 


Thomson Reuters:"Re: EndNote X5 Highlights" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 23 Jun 2011 18:18:52 -0700
Subject: Re: EndNote X5 Highlights
Author: mdlynam (Visitor)
Date: 06-24-2011 02:18 AM

So yeah,  I downloaded X5 and upgraded earlier this week.  No problems with the install, though I didn't know it was about to re-index my PDF files.  Long story short: No problems upgrading.   So I'm pretty jazzed about the new PDF capability that was touted, but was pretty dissappointed in what was offered.  C'mon, folks... a static note box?  Sorry, but that's a pretty lame implementation of an annotating tool.  You'd think it'd be linked or copied to the Research Notes field.    +1 on the comment about the tabs....seems like there's still quite a bit of screen real estate that could've been used.   Why stop at PDFs?  Why not html and doc(x) files, too?  (Or OO equivalent)   Sorry, but I can't say it was worth the hundred buck for the upgrade at this point. 


Thomson Reuters:"Re: Endnote X4 database destroyed - what to do?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 23 Jun 2011 20:47:22 -0700
Subject: Re: Endnote X4 database destroyed - what to do?
Author: amy001 (Visitor)
Date: 06-24-2011 04:47 AM

I think Scrubs is a great showScrubs DVD and deserves a better result than what was done. His writing is funny and amamzing. It reminds me of the night and sports fields in the west wing script, but with a lot more language and humor plays. It is "the best" one for all those who do not want to lose brain cells while being entertained.I think the reason[Sopranos DVD  this show is "sectarian" is also one of the reasons why it is so amazing. Three words: no canned laughter. With "Arrested Development", which is also lacking in the canned laughter, "Scrubs" let the jokesThe Office DVD that you take instead of having a "public" react with laughter "signal was fun! Laugh Now !Other reasons why the show is great: The writing is spectacular. The black humor and sentimentality exist together (like life), and it works. The fantasy sequences are usually very dramatic and often. The actors are not afraid of ridicule in Prison Break DVDthe name of comedy. And Zach Braff is so incredibly stupid and disarmament as the main character of JD can not help but love him. One of the best episodes of Season 1 of John Ritter (* sniff *) JDS father playing. The episode is crude, stupid, tragic, and warm all at once. This is an amazing half hour.I have not seen One Tree Hill DVDthe DVD yet, so I can not speak for the extras, but if you are a new show (onnenpekka!) episodes along the way I would say worth the money. Have fun! ---------------------------Buy Cheap DVD Scrubs DVD


Thomson Reuters:"Re: Endnote X4 bug report: File and Path name length limitations (PDFs)" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 25 Jun 2011 18:32:19 -0700
Subject: Re: Endnote X4 bug report: File and Path name length limitations (PDFs)
Author: Beans (New User)
Date: 06-26-2011 02:32 AM

I've been having the same problem, and found this thread by googling the error message. The longest pathname in my library is 215 characters, so I think the suggestion that path lengths are the cause of the problem is a red herring.   Anyway, shouldn't endnote be using relative links, so pathname lengths aren't relevant?     I've got >500 references in the library, most with some sort of attachment, so re-doing them by hand isn't an option. 


Thomson Reuters:"Re: EndNote X5 Highlights" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 25 Jun 2011 18:42:29 -0700
Subject: Re: EndNote X5 Highlights
Author: Beans (New User)
Date: 06-26-2011 02:42 AM

I'd love it if there was a button on the toolbar to attach a file so we didn't have to go through the menus to do this.  It'd save 3-4 clicks for the operation.


Thomson Reuters:"Re: EndNote 9.0.1 + MS Word 2010: citations" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 27 Jun 2011 09:20:39 -0700
Subject: Re: EndNote 9.0.1 + MS Word 2010: citations
Author: Leanne (Mentor)
Date: 06-27-2011 05:20 PM

If you check compatiblity, I think you will find that Endnote 9 is not compatible with Word 2010.  You will need to upgrade to X4 or X5. 


Thomson Reuters:"Re: EndNote X5 Highlights" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 27 Jun 2011 13:03:19 -0700
Subject: Re: EndNote X5 Highlights
Author: JasonR (Thomson Reuters)
Date: 06-27-2011 09:03 PM

An Attach File icon on the toolbar seems like a reasonable enough request. In the meantime to save clicking, you could try the keyboard short cut - Ctrl+Alt+A - to get to the File Attachment dialog more quickly - or try dragging and dropping files from the computer desktop on to an EndNote record.   Jason Rollins, the EndNote team


Thomson Reuters:"Re: Endnote Formats Dissertation References Wrong for APA 6th" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 28 Jun 2011 10:50:09 -0700
Subject: Re: Endnote Formats Dissertation References Wrong for APA 6th
Author: Leanne (Mentor)
Date: 06-28-2011 06:50 PM

  You can edit the APA 6th output style to generate whatever your requirements are.  Are the "Proquest ... Dissertations" and the AAT number in specific fields?  Does APA really not want to know what kind of thesis it was or from where?  "Save as" the style to a new name and make sure the manuscript is set to use this new style.  You may have to browse the output styles to select it.    You would adjust APA 6th  output style template for Thesis: deleting the crossed out text and to include the red items (replacing the ATTNumber-field name with either Name of Database or Database Provider?).     Author. |(Year). Title. Degree| Thesis Type|, University|, City|. |`Retrieved from` URL| `Available from` Database Provider Name of Database database.| |(AATNumber-field)|   Attach the output style you are using to the a message here, review the "Getting started guide" (a pdf manual usually located in then endnote installation folder)  on Output style selection and consider signing up for a webinar  to get up to speed on the many functionalities of the program.


Thomson Reuters:"Re: Endnote Formats Dissertation References Wrong for APA 6th" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 28 Jun 2011 11:31:09 -0700
Subject: Re: Endnote Formats Dissertation References Wrong for APA 6th
Author: thegreat42 (New User)
Date: 06-28-2011 07:31 PM

Thank you!   I do agree that the APA requirements are a bit odd.  The only time they want to know where the dissertation is from is when it's unpublished.


Thomson Reuters:"Re: Endnote X4.0.2 causing Word 2011 to crash" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 28 Jun 2011 15:19:29 -0700
Subject: Re: Endnote X4.0.2 causing Word 2011 to crash
Author: Leanne (Mentor)
Date: 06-28-2011 11:19 PM

Don't know what the issue might be, but they shouldn't choke with only 100 citations.  You should make sure you don't have a bunch of hidden changes, maybe turn off the hyperlinking (thru the form at bibliography dialog -at least in windows) and see what happens if the document is unformated.  (unformat citations, DON'T REMOVE fields or endnote links).    Finally, in the unformated state, ON A COPY, try using the word "remove fields" option, if you want to clean up and corruptions that might in the document.  Then reformat and turn CWYW back on.  See if it is fixed. 


Thomson Reuters:"Re: EndNote X4 for Mac latest word 2011 upgrade" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 1 Jul 2011 11:36:42 -0700
Subject: Re: EndNote X4 for Mac latest word 2011 upgrade
Author: galindes (New User)
Date: 07-01-2011 07:36 PM

Hi,   I have followed the instructions in your thread and in this webpage and I haven't been able to make Word 2011 fro Mac startup EndNote upon startup. Please help.


Thomson Reuters:"Re: EndNote X4 for Mac latest word 2011 upgrade" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 1 Jul 2011 12:03:42 -0700
Subject: Re: EndNote X4 for Mac latest word 2011 upgrade
Author: Leanne (Mentor)
Date: 07-01-2011 08:03 PM

You would be better off calling Tech Support  for an ongoing problem like this , but it sounds like there is an endnote 2008.bundle that is still somewhere?    galindes wrote:   Hi,   I have followed the instructions in your thread and in this webpage and I haven't been able to make Word 2011 fro Mac startup EndNote upon startup. Please help.   P. S. 1. I use Word for Mac in Spanish. P. S. 2. Upon strating Word I receive a message that tells me that Word could not load EndNote CWYW Word 2008.bundle.  


Thomson Reuters:"Re: EndNote X5 Highlights" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 3 Jul 2011 04:44:22 -0700
Subject: Re: EndNote X5 Highlights
Author: robertkgreen (New User)
Date: 07-03-2011 12:44 PM

I agree with this contributor. Additionally, regarding the animation, I question if it is 508 compliant.


Thomson Reuters:"Re: Endnote X4 and X5 are SLOOOOOOW!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 4 Jul 2011 13:12:52 -0700
Subject: Re: Endnote X4 and X5 are SLOOOOOOW!
Author: CrazyGecko (Maven)
Date: 07-04-2011 09:12 PM

You describe your setup as a "workstation" so is it accessing EndNote via a network? Also, is the workstation's operating system one that is compatible with EndNote X4 and EndNote X5?


Thomson Reuters:"Re: Endnote X4 and X5 are SLOOOOOOW!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 4 Jul 2011 13:54:42 -0700
Subject: Re: Endnote X4 and X5 are SLOOOOOOW!
Author: SkullTrail (Visitor)
Date: 07-04-2011 09:54 PM

As of now it's configured with W7U (64bit).  It will be migrated over to W2K8R2Sp1 at some later date. So right now X5 is natively running.


Thomson Reuters:"Re: Endnote X4 and X5 are SLOOOOOOW!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 4 Jul 2011 14:13:12 -0700
Subject: Re: Endnote X4 and X5 are SLOOOOOOW!
Author: CrazyGecko (Maven)
Date: 07-04-2011 10:13 PM

Did you try unformatting then reformatting the citations? (Note: As a precaution, make a backup copy off the document.)


Thomson Reuters:"Re: Endnote X4 and X5 are SLOOOOOOW!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 4 Jul 2011 19:12:22 -0700
Subject: Re: Endnote X4 and X5 are SLOOOOOOW!
Author: Leanne (Mentor)
Date: 07-05-2011 03:12 AM

With so many refs, I would also turn off the hyperlinking, which can slow things down.  This is done thru the format bibliography tool. 


Thomson Reuters:"Re: EndNote X5 Highlights" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 5 Jul 2011 01:04:32 -0700
Subject: Re: EndNote X5 Highlights
Author: Beans (Visitor)
Date: 07-05-2011 09:04 AM

JasonR wrote: An Attach File icon on the toolbar seems like a reasonable enough request. In the meantime to save clicking, you could try the keyboard short cut - Ctrl+Alt+A - to get to the File Attachment dialog more quickly - or try dragging and dropping files from the computer desktop on to an EndNote record.   Jason Rollins, the EndNote team Hah, I'd completely forgotten about that keyboard shortcut.  Thanks!


Thomson Reuters:"Re: Endnote X4 and X5 are SLOOOOOOW!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 6 Jul 2011 06:06:52 -0700
Subject: Re: Endnote X4 and X5 are SLOOOOOOW!
Author: xbacch (New User)
Date: 07-06-2011 02:06 PM

I have experienced the same problem, although with much fewer references (currently working with documents that holds between 50 and 100 references). As long as I only use a few references (say less than 30) X4.02 works just as well as X3 did.   I turned off hyperlinking but it had only a moderate impact. The slow response is frustrating!! I avoid adding new references while writing because it gets me off track. Seriously considering to find a different software. Changing back to X3 is not an option since I need EndNote to be compatible with Word 2011 for Mac.   If anyone has a solution I would be extremely greatful


Thomson Reuters:"Re: Endnote X4 and X5 are SLOOOOOOW!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 6 Jul 2011 07:49:32 -0700
Subject: Re: Endnote X4 and X5 are SLOOOOOOW!
Author: ellenfieldn (Regular)
Date: 07-06-2011 03:49 PM

Have you tried to disable instant formatting in CWYW? That should have a very big impact when adding references.


Thomson Reuters:"Re: Endnote X1 file attachments error - "This URL(\\) could not be launched"" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 8 Jul 2011 02:49:22 -0700
Subject: Re: Endnote X1 file attachments error - "This URL(\\) could not be launched"
Author: risbow_warrior (New User)
Date: 07-08-2011 10:49 AM

Hello,   I have the Endnote X4 version 4.0.2 and I encounter the same problem: cannot opening my pdf file (I use Adobe reader X regularly udpated) unless using your Windows batch system. Have you found any new solution since 2008 ?? Thanks in advance   Boris Ollivier


Thomson Reuters:"Re: Endnote X4.0.2 causing Word 2011 to crash" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 14 Jul 2011 03:06:52 -0700
Subject: Re: Endnote X4.0.2 causing Word 2011 to crash
Author: jmacdonald (New User)
Date: 07-14-2011 11:06 AM

Hi,   I'm having the exact problem - I use Word 2011 for Mac with Endnote X4, and have written plenty of documents in the past with no problem. This week though I am no longer able to use CWYW at all - everytime I try to use it it simply crashes. This also happens when I pull up my old Word 2008 and try to use this instead. My only thought is that it must be a bug related to an update? Are there any suggestions to get around this?   I've just tried to use EndNote Web and this works fine - the only hassle is that I dont regularly use endnote web, so must re-arrange my entire library into subgroubs etc. as these have not transferred when I exported from X4!   Any help with the Word/X4 compatability problem would be greatly appreciated!   Thanks


Thomson Reuters:"Re: Endnote X4.0.2 causing Word 2011 to crash" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 14 Jul 2011 05:47:32 -0700
Subject: Re: Endnote X4.0.2 causing Word 2011 to crash
Author: spanish_gecko (New User)
Date: 07-14-2011 01:47 PM

Hi all,   I discovered that Microsoft Office 2011 14.1.0 Update (Critical Released on 14/12/11) is not compatible with EndNote X4.0.2. After the update is not  longer possible to Cite While You Write Anymore, after update. The only solution to date is to go through the harassing uninstallation steps to completely  reinstall Office 2011 (http://support.microsoft.com/kb/2398768) and avoid updating it!!. Then Endnote X4.0.2 Customizer will work fine.   Cheers,


Thomson Reuters:"Re: Endnotes X4 removing field notes converts the ref list from digits into roman numbers." - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 18 Jul 2011 05:56:42 -0700
Subject: Re: Endnotes X4 removing field notes converts the ref list from digits into roman numbers.
Author: Leanne (Mentor)
Date: 07-18-2011 01:56 PM

I can only think that the document has some underlying "list" style that is being automatically applied. This can happen if there is no "normal" paragraph symbol following the title in the manuscript when you start adding your refs.   Are the "chapter headings" auto numbered with roman numbers? Make sure the paragraph style type for the bibliography paragraphs have not accidentially been generated as the chapter style type (or some other style that has that feature).  I suggest you do that on the endnoted version and then try unlinking again. 


Thomson Reuters:"Re: Endnote X4.0.2 causing Word 2011 to crash" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 18 Jul 2011 09:58:52 -0700
Subject: Re: Endnote X4.0.2 causing Word 2011 to crash
Author: jmacdonald (New User)
Date: 07-18-2011 05:58 PM

Hi,   I've now found something a bit strange, but it may get us closer to a solution. The problem appears to be when re-opening a previously saved document - so I am writing a report, and when I start it and use EndNote it works as normal, but when I save it, close it, and come back to it later anytime i try to use EndNote it causes the document to crash...   If i simply select all, copy & paste into a new document, the document will now happily use EndNote. It's good that I've found this way round and is OK as a short-term fix, but realistically, we can't be doing this all the time. It's a bit daft, and any solution would be greatly appreciated!   I notice that other threads seem to be diverting to advice to 'bring back the toolbar' - that's not a problem in this case, it just crashes!!   Thanks   JT


Thomson Reuters:"Re: Endnotes X4 removing field notes converts the ref list from digits into roman numbers." - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 18 Jul 2011 17:21:32 -0700
Subject: Re: Endnotes X4 removing field notes converts the ref list from digits into roman numbers.
Author: notter (New User)
Date: 07-19-2011 01:21 AM

dear Leanne,   thanks very much for your reply. i tried going through your suggestions but am still confused. first, am working with a Mac OSX 10.6.8.  i looked at style in the Word doc, however, it says 'normal'. the Endnote biblio formatting window shows 'start with number '1' '. there are no chapt heading - as far as i know (this academic paper has no chapters - other than that, i don't know what is a 'chapter heading - i typed this in 'help' but only got 'style' which is 'normal').   i tried to go to the styles window and show colour codes of style, but more confuse for it. tried also using 'document map' but the style is always on 'normal'. perhaps i am not knowledgeable about managing styles - i don't know where to go from here.    


Thomson Reuters:"Re: EndNote Integration with Sharepoint" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 19 Jul 2011 04:27:32 -0700
Subject: Re: EndNote Integration with Sharepoint
Author: arnehans (New User)
Date: 07-19-2011 12:27 PM

pinki_rajeev wrote: Dear Forum, I wish to upload the enl files to the sharepoint for which I have few questions. I will appreciate if some one can answer them. 1) Is it possible to upload the "enl" files in sharepoint and read the same from share point without installing the endnote client on local machines of the users. 2) if yes what are the requisities and how to proceed. Any quick help will be highly appreciated. Thanks Pinki Do you know anything new ? Arne


Thomson Reuters:"Re: EndNote Integration with Sharepoint" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 19 Jul 2011 09:38:42 -0700
Subject: Re: EndNote Integration with Sharepoint
Author: Leanne (Mentor)
Date: 07-19-2011 05:38 PM

See this thread which suggests that you can "share" the enlx version of library via Sharepoint, but not "USE" an .enl and DATA folded version of the library on Sharpoint.  For more information I would suggest contacting Tech support though.  There might be further updated information. 


Thomson Reuters:"Re: EndNote Web MS-Word PlugIn - Styles missing" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 19 Jul 2011 13:19:22 -0700
Subject: Re: EndNote Web MS-Word PlugIn - Styles missing
Author: Leanne (Mentor)
Date: 07-19-2011 09:19 PM

I believe there was an Endnote Web update that could lead to the loss of "roaming access" and access to the styles.    Look here: http://www.myendnoteweb.com/help/en_us/ENW/hs_roaming.htm.    and this in a recent email from Thomson:   Web of Knowledge accounts: To restore access to styles, filters and online connections, log into Web of Knowledge (on campus or via proxy) and select "My EndNote Web" on the top menu to access your account. This resets your roaming access for one year (see the roaming access help topic for more details). If you have logged in through Web of Knowledge and you are still not seeing your styles, filters and connections, email your institution to us: Choose the “Feedback” link found on the bottom of any EndNote Web page. Click on the “Technical Support” link in the form. Complete the form, providing your institution. Support will reset your roaming access. Track your roaming access on the new Account Information page on the Options tab.


Thomson Reuters:"Re: EndNote Web MS-Word PlugIn - Styles missing" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 19 Jul 2011 13:39:42 -0700
Subject: Re: EndNote Web MS-Word PlugIn - Styles missing
Author: LenseOnLife (New User)
Date: 07-19-2011 09:39 PM

Hi,   Thanks for that information - very much appreciated.   Had a check on teh new Options tab and roaming had expired as you suspected.  Unfortunately I cannot access WebOfKnowledge from Instution (closed for July) so have sent feedback to support as you suggested.   Thanks again.   Oliver


Thomson Reuters:"Re: EndNote X5 Highlights - batch update references" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 20 Jul 2011 09:34:32 -0700
Subject: Re: EndNote X5 Highlights - batch update references
Author: matt_matt (New User)
Date: 07-20-2011 05:34 PM

Hi - I just installed endnote x5, and was looking forward to the new pdf functionality.  It is very nice to be able to search for full text online, but I've found that some of my references do not have the appropriate web address, and therefore pdf searches do not find the pdf.  At least in one case out of just a few I've tried, upon updating the reference, the pdf was found.  Many of my references are old (I've been using endnote since 1997), and I would like to update all of my references with the most current information.   Is there any way to batch update the references.  Going through one at a time will take far too long.  I feel like this must have been an option in previous versions, as many of my references have the same last updated date.   thanks matt


Thomson Reuters:"Re: EndNote in OpenOffice for Mac" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 21 Jul 2011 00:06:42 -0700
Subject: Re: EndNote in OpenOffice for Mac
Author: coachoutlet4 (New User)
Date: 07-21-2011 08:06 AM

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Thomson Reuters:"Re: Endnote X4.0.2 and Mac OS X Lion (10.7)" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 21 Jul 2011 13:12:02 -0700
Subject: Re: Endnote X4.0.2 and Mac OS X Lion (10.7)
Author: Leanne (Mentor)
Date: 07-21-2011 09:12 PM

Did you look at this thread which is just had some replies?


Thomson Reuters:"Re: Endnote X4.0.2 and Mac OS X Lion (10.7)" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 21 Jul 2011 13:14:42 -0700
Subject: Re: Endnote X4.0.2 and Mac OS X Lion (10.7)
Author: Tittiaz (New User)
Date: 07-21-2011 09:14 PM

The solutions indicated in that post concern Word and not Pages. Thats why i posted a new thread. 


Thomson Reuters:"Re: Endnote X4.0.2 and Mac OS X Lion (10.7)" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 21 Jul 2011 13:40:32 -0700
Subject: Re: Endnote X4.0.2 and Mac OS X Lion (10.7)
Author: Leanne (Mentor)
Date: 07-21-2011 09:40 PM

Sorry, I missed that .  I would also ask Pages feedback because they integrated Endnote into their product, not the otherway around. But I just checked there and the latest Endnote Plug-in there is dated Jan 2011 and it lists system requirements as Mac OS X 10.6.6, so there might not be an update for Lion yet.  I would not suggest upgrading in the middle of writing your thesis!?


Thomson Reuters:"Re: Endnote X4.0.2 and Mac OS X Lion (10.7)" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 21 Jul 2011 14:19:42 -0700
Subject: Re: Endnote X4.0.2 and Mac OS X Lion (10.7)
Author: Tittiaz (New User)
Date: 07-21-2011 10:19 PM

Thanks for your comments but i have managed to fix it although in the Endnote website it has Lion OS as not supported. What i did was unistall iWork (the suite that contains Pages) and then reinstalled it as well as restarting between those tasks. It worked!    To be honest it was weird because Endone was running normally under Lion, it just didnt import references.   


Thomson Reuters:"Re: Endnote X4.0.2 and Mac OS X Lion (10.7)" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 25 Jul 2011 03:53:32 -0700
Subject: Re: Endnote X4.0.2 and Mac OS X Lion (10.7)
Author: kmuller (New User)
Date: 07-25-2011 11:53 AM

I had also problems after installing Mac OS X Lion, but this one worked (problem was pos. 6):   Close Word and EndNote. Open your hard drive and go to the following folder: EndNote X4: Applications:EndNote X4:Cite While You Write. Copy the file "EndNote CWYW Word 2011.bundle" by highlighting the file and going to "Edit > Copy." Go to the folder Applications:Microsoft Office 2011/Office:Startup/Word and paste the file, "Edit Paste."  Note: In non-English versions of Word, the folder named "Startup" may be called "Start" or be in the localized language of Word.  Start Word, go to "Word > Preferences" and click on "File Locations." If the Startup folder is not set, highlight "Startup" and click on "Modify". Select the folder Applications/Microsoft Office 2011/Office:Startup/Word and click "Choose." Click "OK" and close Word. Start EndNote and then start Word.


Thomson Reuters:"Re: Endnote X4.0.2 causing Word 2011 to crash" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 25 Jul 2011 15:09:32 -0700
Subject: Re: Endnote X4.0.2 causing Word 2011 to crash
Author: davidk (New User)
Date: 07-25-2011 11:09 PM

Hi    I'm having the same problem as jmacdonald. If I try to add a reference to a document, Word crashes. If I copy and paste everything into a new document, there's no problem.   This only seems to happen for one of my documents - I don't have any problems inserting references with similar documents.    DK


Thomson Reuters:"Re: Endnote X4.0.2 and Mac OS X Lion (10.7)" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 25 Jul 2011 16:29:32 -0700
Subject: Re: Endnote X4.0.2 and Mac OS X Lion (10.7)
Author: TudorEynon (New User)
Date: 07-26-2011 12:29 AM

Have you downloaded the Plug in you need?  from Apple support called "Pages EndNote plug in"  it worked for me when I had the same problem on Lion OS... though I haven't tested it thoroughly, if you are half way thru your dissertation you have no time to waste!


Thomson Reuters:"Re: EndNote X4: no references selected" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 26 Jul 2011 04:15:33 -0700
Subject: Re: EndNote X4: no references selected
Author: LLCC (Regular)
Date: 07-26-2011 12:15 PM

When you click the group name you display the references in the group, but they're not selected at that point.    Just put the cursor in the library window and press ctrl/A (or drag over all the references to highlight them). They're then selected and you can use export etc.


Thomson Reuters:"Re: endnote x4 can't open pdf attachments" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 26 Jul 2011 06:52:42 -0700
Subject: Re: endnote x4 can't open pdf attachments
Author: cutesun2000 (New User)
Date: 07-26-2011 02:52 PM

The following is what I found on endnote website and it works for me.   EndNote: Troubleshooting launching new PDF attachmentsIf EndNote is unable to launch newly linked PDF attachments within EndNote library records, there may be a problem with the versions of Adobe Acrobat installed on your computer.  To verify the cause of this behavior, download another PDF reader.  Click the following link, and download "Foxit Reader - Free".  After installing Foxit, double click on a PDF outside of EndNote to make certain Foxit has been set as the default PDF reader. Then try creating and opening a new PDF file attachment within an EndNote library record to see this resolves the problem.   I can now open most of my attachments, except for those with long file names.    Chih-Chao


Thomson Reuters:"Re: Endnote X4.0.2 causing Word 2011 to crash" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 26 Jul 2011 08:04:52 -0700
Subject: Re: Endnote X4.0.2 causing Word 2011 to crash
Author: gilliann (Moderator)
Date: 07-26-2011 04:04 PM

For those of you who are finding this is happening with a specific document, there's probably some encoding within that particular document that EndNote is having trouble with. I would recommend "cleaning the field codes" in that document to correct it.   We have the process set out on our Frequently Asked Questions (FAQ) page here:   http://endnote.com/support/faqs/CWYW/faq15.asp   Once you've performed these steps, the cleaned up version of the document should format normally.


Thomson Reuters:"Re: EndNote Integration with Sharepoint" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 26 Jul 2011 08:08:02 -0700
Subject: Re: EndNote Integration with Sharepoint
Author: gilliann (Moderator)
Date: 07-26-2011 04:07 PM

Hello:   The information Leanne shared is still correct. It is possible to post an EndNote library in compressed form for sharing, but users would need to then save the library locally to their own machine before attempting to open the library with EndNote.   Libraries cannot be open and run directly from Sharepoint or any other "cloud" location. We sincerely apologize for the inconvenience.  


Thomson Reuters:"Re: Endnote X4.0.2 causing Word 2011 to crash" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 26 Jul 2011 09:07:12 -0700
Subject: Re: Endnote X4.0.2 causing Word 2011 to crash
Author: Leanne (Mentor)
Date: 07-26-2011 05:07 PM

Not using Word 2011, but when ever a document specific problem like this occurs, I find the safest way to trouble shoot, is to   make a copy.    export a copy of the embedded references to a new library unformat the dcoument to curly brackets, Inspect for any remaining citations/fields that this hasn't worked on - those are corrupted.  Best to delete these now and reinsert (as curly bracketed versions) or after removing field codes in the next step. select all and remove any (corrumpted, remaining) field codes (I use the word command, Ctrl+Shift+F) and then delete any remnant bibiliography and  format bibliography (turning back on CWYW if you desire).     Insert new refs and see if the problem is solved. 


Thomson Reuters:"Re: Endnote X4.0.2 and Mac OS X Lion (10.7)" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 26 Jul 2011 12:34:12 -0700
Subject: Re: Endnote X4.0.2 and Mac OS X Lion (10.7)
Author: sandrift (Visitor)
Date: 07-26-2011 08:34 PM

I'm having the same problem - EndNote runs just fine, and I can select a reference for insertion, but when I select "insert" all I get is a space in the Pages document, no citation.  I downloaded and installed the EndNote for Pages plugin but that did not solve the problem.  I'm going to poke around a bit on Apple's forums and see if anyone has posted there, but I may have to resort to the OPs solution of deleting and reinstalling iWork '09.


Thomson Reuters:"Re: Endnote X4.0.2 and Mac OS X Lion (10.7)" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 26 Jul 2011 16:00:32 -0700
Subject: Re: Endnote X4.0.2 and Mac OS X Lion (10.7)
Author: sandrift (Visitor)
Date: 07-27-2011 12:00 AM

A few other users reported similar problems with Pages and EndNote under Lion on Apple's Pages forum.  One of those users tried uninstalling and reinstalling iWork, but that did not work for him.  However, another user reported a work around that worked for me.  It's awkward, but it will have to do until there's a fix.   Insert a citation.  No citation appears in Pages, but leave your cursor where it is and go to Edit > EndNote Citations > Bibliography Format and change to another format.  After a few seconds, your citation should appear in the selected format.  If you don't want that format, you can now change it back and it will stay visible.  Annoyingly, you may have to do this for each citation you enter, even if they're in the same location.   The thread on Apple's site is here: https://discussions.apple.com/thread/3193715?tstart=0   Hope this helps someone else.  


Thomson Reuters:"Re: Endnote X4.0.2 and Mac OS X Lion (10.7)" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 27 Jul 2011 05:44:22 -0700
Subject: Re: Endnote X4.0.2 and Mac OS X Lion (10.7)
Author: sandrift (Visitor)
Date: 07-27-2011 01:44 PM

The thread on Apple's forums (above) has been updated - the problem appears to be restricted to existing documents, and even with the trick of changing formats, new references weren't getting added to the bibliography.   It appears that the actual solution is to copy everything but the bibliography of the existing document into a new Pages document.  Inserting citations will work as expected and will update the bibliography once you generate it.  Tried it myself this morning and it works beautifully.


Thomson Reuters:"Re: EndNote X4 for Mac problem: 3 m-dash are always present!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 29 Jul 2011 11:23:32 -0700
Subject: Re: EndNote X4 for Mac problem: 3 m-dash are always present!
Author: nturcan (Visitor)
Date: 07-29-2011 07:23 PM

It works!  How can I modify myself another style? Or need I waiting for an update for the Mac style editor?   Thank you,   Nicolae  


Thomson Reuters:"Re: Endnote X5 desktop & RefMan 12 on same computer?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 29 Jul 2011 14:20:42 -0700
Subject: Re: Endnote X5 desktop & RefMan 12 on same computer?
Author: Leanne (Mentor)
Date: 07-29-2011 10:20 PM

I think so, based on this FAQ on the RefMan website...   http://www.refman.com/support/faqs/CWYW/faq31.asp


Thomson Reuters:"Re: Endnote X5 desktop & RefMan 12 on same computer?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 29 Jul 2011 16:47:52 -0700
Subject: Re: Endnote X5 desktop & RefMan 12 on same computer?
Author: fitz_m (Contributor)
Date: 07-30-2011 12:47 AM

It seems to be working at my institution: Windows 7, EndNote X5, Ref Man 12, and Word 2010


Thomson Reuters:"Re: Endnote X4.0.2 and Mac OS X Lion (10.7)" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 31 Jul 2011 22:06:22 -0700
Subject: Re: Endnote X4.0.2 and Mac OS X Lion (10.7)
Author: adriansgarbi (New User)
Date: 08-01-2011 06:06 AM

I am sorry, but is not solved at all!.   Pages and Endnote are not working together. I have Endnote 4.0.2 installed and I've just installed Pages 4.1. I reinstall both and I restarted my macbookpro. The Endnote option to cite was vanished. Any advice?   Thank you, A.S.


Thomson Reuters:"Re: Endnote X5 desktop & RefMan 12 on same computer?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 1 Aug 2011 09:20:22 -0700
Subject: Re: Endnote X5 desktop & RefMan 12 on same computer?
Author: TRENSOFTY (Contributor)
Date: 08-01-2011 05:20 PM

Dear Sarahcn,   I use Word 2007 pro plus  and  windows 7 pro on an Optiplex GX 620 (Dell) with a Pentium D and 4 GB  and German Settings. At first I installed ENX5 and the CWYW appeared as wished in menu. After the installation of RM 12 and update via patch, I noted the disppearance of EN X5 extension., I received a security alert (Screenshot 12a). Explanation: The macros menu  will receive the confirmation of the macros activation concerning EN X5 and RM 12 in order to start the programs. The security alert was started from MS Word 2007 because the verisign certificate was valid til 2009 and Word doesn ´t trust  T.R. software two years later!! After confirmation (T.R software can be trusted) (see screenshot 12b ) the EN X5 and RM 12 CWYW extensions can be seen (Screeshot 2) in  Word 2007 pro plus The extension of EN X5 and RM12 started and worked very well. According to Leanne, one can read the FAQ about RM 12 and EN Xxx too.   Feedback wished   TRENSOFTY      


Thomson Reuters:"Re: Endnote X5 desktop & RefMan 12 on same computer?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 1 Aug 2011 09:24:02 -0700
Subject: Re: Endnote X5 desktop & RefMan 12 on same computer?
Author: TRENSOFTY (Contributor)
Date: 08-01-2011 05:23 PM

Dear Leanne,   I send you a copy as info about the question of SarahCN. Please see the screenshots.   With best regards   TRENSOFTY   TRENSOFTY Post   (Copy) Dear Sarahcn,   I use Word 2007 pro plus  and  windows 7 pro on an Optiplex GX 620 (Dell) with a Pentium D and 4 GB  and German Settings. At first I installed ENX5 and the CWYW appeared as wished in menu. After the installation of RM 12 and update via patch, I noted the disppearance of EN X5 extension., I received a security alert (Screenshot 12a). Explanation: The macros menu  will receive the confirmation of the macros activation concerning EN X5 and RM 12 in order to start the programs. The security alert was started from MS Word 2007 because the verisign certificate was valid til 2009 and Word doesn ´t trust  T.R. software two years later!! After confirmation (T.R software can be trusted) (see screenshot 12b ) the EN X5 and RM 12 CWYW extensions can be seen (Screeshot 2) in  Word 2007 pro plus The extension of EN X5 and RM12 started and worked very well. According to Leanne, one can read the FAQ about RM 12 and EN Xxx too.   Feedback wished  


Thomson Reuters:"Re: Endnote X5 desktop & RefMan 12 on same computer?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 1 Aug 2011 09:28:32 -0700
Subject: Re: Endnote X5 desktop & RefMan 12 on same computer?
Author: TRENSOFTY (Contributor)
Date: 08-01-2011 05:28 PM

Dear Fitz-m,   I corroborate  your findings with Word 2007 pro plus and word 2010 pro plus. Please see my post (answer to SarahCN). I join a screenshot  12b about the 2 extensions. With best regards     TRENSOFTY


Thomson Reuters:"Re: Endnote X4.0.2 and Mac OS X Lion (10.7)" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 1 Aug 2011 10:02:32 -0700
Subject: Re: Endnote X4.0.2 and Mac OS X Lion (10.7)
Author: Leanne (Mentor)
Date: 08-01-2011 06:02 PM

And did you follow the most recent advice to copy the document into a new document and try again?    The thread on Apple's site is here: https://discussions.apple.com/thread/3193715?tstart=0  


Thomson Reuters:"Re: Endnote X4.0.2 and Mac OS X Lion (10.7)" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 2 Aug 2011 01:58:42 -0700
Subject: Re: Endnote X4.0.2 and Mac OS X Lion (10.7)
Author: adriansgarbi (Visitor)
Date: 08-02-2011 09:58 AM

Yes.


Thomson Reuters:"Re: Endnote X4 installation error" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 2 Aug 2011 06:21:12 -0700
Subject: Re: Endnote X4 installation error
Author: JasonR (Thomson Reuters)
Date: 08-02-2011 02:21 PM

You very likley have the OpenOffice.org Quickstarter open - see the attached screen shot. This needs to be closed in order for EndNote to install properly.   Jason Rollins, the EndNote team


Thomson Reuters:"Re: Endnote X4 installation error" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 2 Aug 2011 06:28:02 -0700
Subject: Re: Endnote X4 installation error
Author: medmunds (Thomson Reuters)
Date: 08-02-2011 02:27 PM

Are you certain you don't have the OpenOffice Quick Launcher running in the taskbar?    - Mathilda, the EndNote team


Thomson Reuters:"Re: Endnote X5 desktop & RefMan 12 on same computer?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 2 Aug 2011 07:07:02 -0700
Subject: Re: Endnote X5 desktop & RefMan 12 on same computer?
Author: sarahcn (Contributor)
Date: 08-02-2011 03:06 PM

Ok, thanks everyone very much! This is helpful. Sarah


Thomson Reuters:"Re: Endnote X5 desktop & RefMan 12 on same computer?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 2 Aug 2011 07:53:55 -0700
Subject: Re: Endnote X5 desktop & RefMan 12 on same computer?
Author: TRENSOFTY (Contributor)
Date: 08-02-2011 03:53 PM

Dear SarahCN,   thank you for your feedback concerning our answers. Can you send me a screenshot of your " EN and RM peacefull coexistence " on your computer in due course. Thank you in advance   TRENSOFTY


Thomson Reuters:"Re: Endnote X5 desktop & RefMan 12 on same computer?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 2 Aug 2011 07:56:42 -0700
Subject: Re: Endnote X5 desktop & RefMan 12 on same computer?
Author: sarahcn (Contributor)
Date: 08-02-2011 03:56 PM

Sorry Trensofty, I am not sure when we will actually go ahead and install RefMan and Endnote on the same computer. It may not be for months.


Thomson Reuters:"Re: Endnote X and Word 2010" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 3 Aug 2011 09:31:32 -0700
Subject: Re: Endnote X and Word 2010
Author: JasonR (Thomson Reuters)
Date: 08-03-2011 05:31 PM

A list of CWYW compatibility for many versions of EndNote is available here:   http://www.endnote.com/enword2k7.asp   EndNote version X - CWYW is not compatible with MS Word 2010. For full compatibility you would need EndNote version X4 or X5. A discounted upgrade may be available through your university.   Jason Rollins, the EndNote team


Thomson Reuters:"Re: EndNote X2 and Word 2003 does not work under Win7 64 bit any more" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 4 Aug 2011 09:48:22 -0700
Subject: Re: EndNote X2 and Word 2003 does not work under Win7 64 bit any more
Author: Leanne (Mentor)
Date: 08-04-2011 05:48 PM

You are seeing the contents of the "field" and altF9 will revert it back to the expected view. 


Thomson Reuters:"Re: EndNote X2 and Word 2003 does not work under Win7 64 bit any more" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 5 Aug 2011 02:25:12 -0700
Subject: Re: EndNote X2 and Word 2003 does not work under Win7 64 bit any more
Author: bouchal (Visitor)
Date: 08-05-2011 10:25 AM

Thanks a lot, it really works!! :-)


Thomson Reuters:"Re: Endnote 11 Author twice?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 8 Aug 2011 08:32:52 -0700
Subject: Re: Endnote 11 Author twice?
Author: gilliann (Moderator)
Date: 08-08-2011 04:32 PM

Hello, AlexH:   I'm a little confused. What do you mean by "download new References from Pubmed using the Internet search function of Reference Manager 11?"   Can you tell me the exact steps you are using to import your references into EndNote?


Thomson Reuters:"Re: Endnote X4.0.2 and Mac OS X Lion (10.7)" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 10 Aug 2011 02:50:52 -0700
Subject: Re: Endnote X4.0.2 and Mac OS X Lion (10.7)
Author: Tittiaz (Visitor)
Date: 08-10-2011 10:50 AM

Another solution that worked for me is:   Close Endnote and Pages. Open Endnote first and select your desired library. Then open Pages and open your document from the file/open menu. Insert a citation as normally.


Thomson Reuters:"Re: Endnote X5 desktop & RefMan 12 on same computer?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 11 Aug 2011 13:59:14 -0700
Subject: Re: Endnote X5 desktop & RefMan 12 on same computer?
Author: SteveH (Moderator)
Date: 08-11-2011 09:59 PM

I've got this one.   Attached is a Word 2007 screenshot of the two Cite While You Write toolsets co-existing. However, it should be noted that the original shipping version (12.0.0) of Reference Manager doesn't support this. You'll want to make sure you've updated Reference Manager 12 to "12.0.3", with it's improved Cite While You Write functions. http://www.refman.com/support/rm1203update.asp   Thanks! Steve


Thomson Reuters:"Re: Endnote X5 desktop & RefMan 12 on same computer?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 11 Aug 2011 14:03:12 -0700
Subject: Re: Endnote X5 desktop & RefMan 12 on same computer?
Author: sarahcn (Contributor)
Date: 08-11-2011 10:03 PM

Thanks SteveH! Sarah


Thomson Reuters:"Re: Endnote X5 desktop & RefMan 12 on same computer?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 13 Aug 2011 09:34:43 -0700
Subject: Re: Endnote X5 desktop & RefMan 12 on same computer?
Author: TRENSOFTY (Contributor)
Date: 08-13-2011 05:34 PM

Dear SteveH,   a good T.R. betatester and RM12 user must update his software. You are right and the screenshot shows the version updated to 12.03. Thanks for your answer. Another question still without answer!! Can you explain the disappearance of the Palm and PocketPC extension in EN X5? Thank you in advance for your answer.   best regards     TRENSOFTY


Thomson Reuters:"Re: EndNote X4 misinterpreting Author Lists, please help!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 15 Aug 2011 00:31:53 -0700
Subject: Re: EndNote X4 misinterpreting Author Lists, please help!
Author: CrazyGecko (Guru)
Date: 08-15-2011 08:31 AM

Does this occur only with three or more authors or when there's more than one author?  Can you also attach the style?


Thomson Reuters:"Re: EndNote X5 _ MS word 2003. Problem with Hotkeys" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 15 Aug 2011 09:55:24 -0700
Subject: Re: EndNote X5 _ MS word 2003. Problem with Hotkeys
Author: JimmyM (Moderator)
Date: 08-15-2011 05:55 PM

Greetings, I've just checked the EndNote X5 Cite While You Write keyboard shortcuts within Word 2003 and was able to reproduce this behavior.  The default keyboard shortcuts do not respond within Word 2003, nor do any newly assigned shortcuts trigger the associated functionality.  I am going to test this on another machine and will make certain the issue has been recorded within our Development database.  A partial workaround would involve manually switching to EndNote, where several CWYW keyboard shortcuts do function properly.  To view these shortcuts, in EndNote, click "Tools>Cite While You Write".  Alternatively, if you have access to another version of Microsoft Office, the EndNote X5 keyboard shortcuts seem to work properly within Word 2007 and Word 2010.  Best Regards, Jimmy M. Customer Technical Support Representative Scientific Thomson Reuters Phone: +1 800 336 4474 ResearchSoft Product Support thomsonreuters.com


Thomson Reuters:"Re: EndNote X4 misinterpreting Author Lists, please help!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 15 Aug 2011 10:40:54 -0700
Subject: Re: EndNote X4 misinterpreting Author Lists, please help!
Author: Leanne (Mentor)
Date: 08-15-2011 06:40 PM

Also, try exporting the traveling library from the formatted document into a new library, and see what they look like there.  Maybe there are some weird characters in the records, that don't show up?    Also, is it at all possible that your terms list for Authors has aquired some delimiters that it shouldn't have (they should be unavailable and greyed out)?  See the attached two gifs - one that should be authors, and another that could be applied to a field, like keywords. 


Thomson Reuters:"Re: Endnote X4 installation error" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 15 Aug 2011 13:50:54 -0700
Subject: Re: Endnote X4 installation error
Author: luppens (New User)
Date: 08-15-2011 09:50 PM

I seem to have an issue that seems related.   I installed windows 7, now when I reinstall X4 I get the message "openoffice is running", however openoffice is not even installed at my pc (I use MS word). I rebooted the system but the issue remained.


Thomson Reuters:"Re: EndNote X4 misinterpreting Author Lists, please help!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 15 Aug 2011 22:35:14 -0700
Subject: Re: EndNote X4 misinterpreting Author Lists, please help!
Author: Timster (New User)
Date: 08-16-2011 06:35 AM

This error I am describing occurs even when there is only one author!  Let's say the author is entered as :   Doe, J. B.   The bibliography will say:   Doe and J. B.     please see attached style


Thomson Reuters:"Re: EndNote X4 misinterpreting Author Lists, please help!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 15 Aug 2011 23:04:43 -0700
Subject: Re: EndNote X4 misinterpreting Author Lists, please help!
Author: Timster (New User)
Date: 08-16-2011 07:04 AM

Leanne,   Tonight when I opened the Word document and Endnote, I first went to the terms list as you suggested and checked the delimiters for authors.  Everything was grayed out.  Then I went back to my library and noticed in the preview window that tonight my preview of the bibliography is exactly what I wanted! (without me making any changes whatsoever)   I then ran the Format Bibliography menu command on my Word document and sure enough, everything is perfect.  I have no clue what changed between last night and tonight but suddenly I have what I need.  I just hope it does not revert to previous case.  Thank you for your response.     -Tim


Thomson Reuters:"Re: EndNote X4 misinterpreting Author Lists, please help!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 16 Aug 2011 06:20:54 -0700
Subject: Re: EndNote X4 misinterpreting Author Lists, please help!
Author: Leanne (Mentor)
Date: 08-16-2011 02:20 PM

How strange... Well, Endnote sometimes works in mysterious ways!


Thomson Reuters:"Re: Endnote X4 installation error" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 16 Aug 2011 09:49:44 -0700
Subject: Re: Endnote X4 installation error
Author: Jason (Moderator)
Date: 08-16-2011 05:49 PM

This is likely due to a process running in the background for OpenOffice that needs to be closed.   Click [Control]+[Alt]+[Delete] to bring up the Task Manager. Go to the Processes tab. Click on "soffice.bin" and click the End Process button. Click OK. Once this is done, you should be able to complete the installation.   Jason Berman Technical Sup Rep RS Thomson Reuters   Phone: +1 800-336-4474 thomsonreuters.com 


Thomson Reuters:"Re: EndNote X4 Mac issues in Citations" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 18 Aug 2011 01:27:44 -0700
Subject: Re: EndNote X4 Mac issues in Citations
Author: CrazyGecko (Guru)
Date: 08-18-2011 09:27 AM

Using your example and the Chicago 16th output style with EndNote X4.0.2 (Windows 7 Professional) seems to generate the results you're seeking (see attached image).   Maybe there's something amiss with the output file you're using. Have you tried downloading another copy of Chicago 16th to see if the new file works? 


Thomson Reuters:"Re: EndNote X4 Mac issues in Citations" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 18 Aug 2011 06:32:12 -0700
Subject: Re: EndNote X4 Mac issues in Citations
Author: jonlust (Visitor)
Date: 08-18-2011 02:32 PM

I did based on your suggestion, and no dice. It still outputs with abbreviations in the names, the title underline vs. in italics, and doesn't output the editors and translators. I even downloaded 15th A to see if that would work and it did the same thing. 


Thomson Reuters:"Re: EndNote X4 Mac issues in Citations" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 18 Aug 2011 12:34:24 -0700
Subject: Re: EndNote X4 Mac issues in Citations
Author: CrazyGecko (Guru)
Date: 08-18-2011 08:34 PM

Thanks for checking.  Unfortunately this is starting to sound like a Mac-related issue and/or bug.  Have you thought about contacting tech support: http://www.endnote.com/support/entechform.asp


Thomson Reuters:"Re: EndNote X4 Mac issues in Citations" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 18 Aug 2011 13:13:04 -0700
Subject: Re: EndNote X4 Mac issues in Citations
Author: jonlust (Visitor)
Date: 08-18-2011 09:12 PM

That was my next step, and definitely after talking with my PhD that uses it a great deal again today. I think the issue revolves around a way to also select Chicago 16 in Word. I know where to do that in Windows on the tab it has in Word, but EndNote looks different on Word in a Mac, and there is no tab.   Thanks for the help. Jon


Thomson Reuters:"Re: EndNote in OpenOffice for Mac" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 18 Aug 2011 20:31:35 -0700
Subject: Re: EndNote in OpenOffice for Mac
Author: Culex_tarsalis (New User)
Date: 08-19-2011 04:31 AM

I agree with kjg321 that CWYW is an important EndNote functionality. As a long-time EndNote user (and ProCite before that) and recent Mac convert, I was very disappointed to find CWYW doesn't work with OpenOffice. CWYW becomes particularly critical in manuscripts for journals that use citation numbering as opposed to author-year, etc. Once you start moving topics and paragraphs, adding and deleting references, and so on, it is nearly impossible to identify and change reference numbers if you have used cut-and-paste as Leanne suggests. I'll add my call for TR to add the CWYW function to EndNote for Mac ASAP. 


Thomson Reuters:"Re: EndNote Citation Numbers Edit" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 19 Aug 2011 18:21:14 -0700
Subject: Re: EndNote Citation Numbers Edit
Author: CrazyGecko (Guru)
Date: 08-20-2011 02:21 AM

I was under the impression that EndNote uses Arabic numbers for the "Bibliography Number" and Roman numerals is not an option.  So while it seems to appear some sort of bibliographic software was used due to the "connection" between the in-text citation and bibliography, using EndNote to edit the entries will be difficult due to the numbering, and not knowing the software and output style used by the author.  But here are a couple of ideas:   1. You can test to see if the citations might be exported into Endnote by going to the EndNote tab in the MS toolbar, then click to select "Export Word 2007 Citations". (This assumes you have a version of MS Word having this feature); or   2. Convert (save) the document as a text file to remove the hidden codes. With the codes removed manual editing of the citations and bibliography should now be possible.   You can conduct a test run with these options always use a backup copy of the original document.


Thomson Reuters:"Re: endnote on ipad" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 22 Aug 2011 11:39:34 -0700
Subject: Re: endnote on ipad
Author: JimmyM (Moderator)
Date: 08-22-2011 07:39 PM

Greetings,   Even though a native EndNote app has not been released, you can still access your EndNote Web account via Safari on the iPad.  Once you've added new references to your EndNote Web account, you could then transfer these references to your EndNote Desktop library - http://endnote.com/support/enwfaqs/Import/faq5.asp .     Best Regards, Jimmy M. Customer Technical Support Representative Scientific Thomson Reuters Phone: +1 800 336 4474 ResearchSoft Product Support thomsonreuters.com


Thomson Reuters:"Re: EndNote X4 Can I compare references side by side" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 23 Aug 2011 17:42:12 -0700
Subject: Re: EndNote X4 Can I compare references side by side
Author: Leanne (Mentor)
Date: 08-24-2011 01:42 AM

You can try reducing the stringency of the duplicate search in preferences, so it only looks for duplicate authors +year, duplicate titles (+/- year) or some variation.    Otherwise it is just open the two and resize them! 


Thomson Reuters:"Re: Endnote X4.0.2 causing Word 2011 to crash" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 23 Aug 2011 21:21:24 -0700
Subject: Re: Endnote X4.0.2 causing Word 2011 to crash
Author: obabatunde (New User)
Date: 08-24-2011 05:21 AM

This is more than just a specific document causing trouble. I have found the same problem that if I have opened a new document and tried to use EndNote with Cite While You Write I have no problem but as soon as I save and close this document any subsequent additions using EndNote causes it to crash. Is there an EndNote update coming to fix this?   Thanks


Thomson Reuters:"Re: Endnote X4.0.2 and Mac OS X Lion (10.7)" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 24 Aug 2011 01:14:14 -0700
Subject: Re: Endnote X4.0.2 and Mac OS X Lion (10.7)
Author: axelbuchner (New User)
Date: 08-24-2011 09:14 AM

I have exactly the same problem. Changing the Bibliogrpahy Format helps: In text citations appear, and the Bibliography is updated.   Note that when you perform an “Insert - Endnote Citation" a small invisable character is inserted to the left of the insertion point. Double-Clicking the invisible character shows that the new reference has indeed been imported. It is just not shown.    Changing the Bibliography Format then shows the reference.    This is a bug that should not be too difficult to eliminate. 


Thomson Reuters:"Re: Endnote Web usage statistics and administrative tools" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 24 Aug 2011 02:04:54 -0700
Subject: Re: Endnote Web usage statistics and administrative tools
Author: PattiBiggs (Enthusiast)
Date: 08-24-2011 10:04 AM

Dear Melinda   When we received our last statistics alert for Web of Science there was the following message:   "To access the data, enter your email address and password at http://admin.webofknowledge.com.  Please note that access to usage reports from "The Administrative Tools" link on the "Additional Resources" tab at the top of the home page in WoK5 is unavailable at this time.  We apologize for any inconvenience this may cause."   This will allow you to view your statistics for EndNote Web under Web of Knowledge Usage Reports.   Kind regards Patti    


Thomson Reuters:"Re: Endnote X4.0.2 causing Word 2011 to crash" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 24 Aug 2011 06:20:43 -0700
Subject: Re: Endnote X4.0.2 causing Word 2011 to crash
Author: gilliann (Moderator)
Date: 08-24-2011 02:20 PM

obabatunde:   What you're describing does not sound typical. I'm also not sure I am understanding. When you insert in a new, blank document, the issue does not occur? You then say "but as soon as I save and close this document..." I am unclear here what you mean by "this document." Do you mean your original document? Or do you mean the new, test document, which you have just given a name and saved?    A clearer picture of your exact steps will help determine the nature of your issue. You may also wish to contact Technical Support directly for live troubleshooting, which may resolve the issue most quickly; our number can be found in my signature below. Feel free to ask for me, if you like.


Thomson Reuters:"Re: Endnote doesn't work with word 2011" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 24 Aug 2011 07:01:54 -0700
Subject: Re: Endnote doesn't work with word 2011
Author: medmunds (Thomson Reuters)
Date: 08-24-2011 03:01 PM

There is a similar post at http://community.thomsonreuters.com/t5/EndNote-General/Word-2011-Endnote-X4-0-2-and-Mac-OS-X-Lion-10-7-Compatibility/m-p/21589/highlight/true#M5589 but it sounds like you've tried the same steps with the FAQ.    EndNote X4.0.2 is not officially compatible with Lion but most people seem to be using it without issues so I would recommend you contact Technical Support at http://www.endnote.com/support/entechform.asp.     - Mathilda, the EndNote team


Thomson Reuters:"Re: Endnote Web usage statistics and administrative tools" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 24 Aug 2011 17:18:23 -0700
Subject: Re: Endnote Web usage statistics and administrative tools
Author: mgoodin (Contributor)
Date: 08-25-2011 01:18 AM

Thank you, Patti!


Thomson Reuters:"Re: endnote on ipad" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 29 Aug 2011 04:59:34 -0700
Subject: Re: endnote on ipad
Author: parabuthus (Contributor)
Date: 08-29-2011 12:59 PM

Hi!   Its actually possible to work with Word and EndNote on an iPad (and iPhone if you have good eyes) if you have access to a remote desktop and use the free app IRdesktop (http://www.irdesktop.com/). This is of course a sort of cheating because you are working in a Windows environment with Word and EndNote (through the remote desktop), but it is actually working (I've tried most major EN functions within EN and EN in Word and they all work). The main problem for me is that things are a little to small on the screen and I do not not like to write too much on the iPad as i do not have an iPad keyboard.  But I have EndNote on iPad! ;)


Thomson Reuters:"Re: Endnote Web and MAC office 2011 problem" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 29 Aug 2011 06:04:34 -0700
Subject: Re: Endnote Web and MAC office 2011 problem
Author: larsc (New User)
Date: 08-29-2011 02:04 PM

Hi,   now that the Endnote Web plugin is cleared for Office 2011, I've installed it on a Mac OS X 10.6.8 machine, the EndNote CWYW Word 2011.bundle is in the correct place in    /Applications/Microsoft Office 2011/Office/Startup/Word/  and my preferences is updated to point at that folder. But I still don't get it to work.    Briefly for a minute, in one specific document, there was a Endnote Web option in the    View > Toolbars   menu, but when I closed that specific document the option was gone. I don't know what caused it to appear in the first place...   Grateful for any input. Thanks!  Lars ----- Dept of Computer Science and Communication Royal Institute of Technology, Stockholm SWEDEN


Thomson Reuters:"Re: Endnote X5 hangs up when loading large database" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 29 Aug 2011 22:30:24 -0700
Subject: Re: Endnote X5 hangs up when loading large database
Author: Leanne (Mentor)
Date: 08-30-2011 06:30 AM

Does it show it is indexing the PDFs that could take a long time, the first time you open the library.  Try starting that, and going to lunch. 


Thomson Reuters:"Re: Endnote X5 hangs up when loading large database" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 30 Aug 2011 07:13:04 -0700
Subject: Re: Endnote X5 hangs up when loading large database
Author: GThBochum (Visitor)
Date: 08-30-2011 03:12 PM

Yes, X5 starts indexing and after quite a while the "Endnote error" appears (Endnote is not crashing altogether). I already tried to use the repair function, but the same thing happens with the repaired version of the database. Well, X4 is running perfectly, but the indexing function of X5 seems not to work with a large database. When I test a small database of about 20 entries and 20 PDFs, X5 works fine.


Thomson Reuters:"Re: Endnote X5 hangs up when loading large database" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 30 Aug 2011 07:55:04 -0700
Subject: Re: Endnote X5 hangs up when loading large database
Author: Leanne (Mentor)
Date: 08-30-2011 03:54 PM

You may need to ask tech support for help.  Can you compress it with X4 and then try to open the compressed library in X5?


Thomson Reuters:"Re: EndNote X5 - Ubuntu Lucid" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 30 Aug 2011 18:57:04 -0700
Subject: Re: EndNote X5 - Ubuntu Lucid
Author: Ieragadu (Regular)
Date: 08-31-2011 02:56 AM

Hello Jean-René, thanks for your reply (this entre-nous conversation apparently proving that not that many peolpe use EndNote on Linux -- or maybe they're so computer savvy [which I am not] that they have no problems with it). Your 1.2 floppy picture sure brought back memories -- I'd bought mine (from the same source) for Berlin's Burn Unit ("Zentrum für Brandverletzte"), and, as I was the only one using it, eventually got to keep it when the unit was closed, for subsequent use on my OS/2 system. My present EndNote X5 (legalized from demo recently, as it seems to work fine on Linux) runs under Ubuntu 10.04 LTS with wine 1.2.2 on a ThinkPad Z61p (Core2 CPU GHz, 2.0 GB RAM. As to your feedback request, I have nothing to contribute, sorry -- never used MS-Office. But, as you say you are a Linux beta tester, I have a question, if you please: did you ever get to test Peter Travis' [alpha] CWYW-SA EndNote plugin under Linux, on an EndNote version later than X1? There this Java applet worked just fine (http://community.thomsonreuters.com/ts/attachments/ts/en-howto/1815/1/Ubuntu-test_EndNote_CWYWSA.jpg), but I did not manage in X3 -- and now in X5, there's no Data Visualization option anymore, so that's history (pity, that, I liked RefViz visualisation [2.1]). Greetings from the Capital to your beautiful region (9 school years spent in nearby Salem), Ulrich .


Thomson Reuters:"Re: EndNote X5 Highlights" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 2 Sep 2011 10:03:44 -0700
Subject: Re: EndNote X5 Highlights
Author: leahclark (New User)
Date: 09-02-2011 06:03 PM

Has anyone found that some of their bibliographic data has been deleted when they upgraded from x to x5? Some of the data that I had entered for my manuscripts and early printed books has been erased--in particular all publication info that I had entered. Is there a way to retrieve this? Is there also a way to transfer the various edits I had previously done to my output style? I had made one specifically tailored to my needs, and now it's gone as well. thanks!!!  


Thomson Reuters:"Re: EndNote X5 Highlights" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 2 Sep 2011 21:19:34 -0700
Subject: Re: EndNote X5 Highlights
Author: Leanne (Mentor)
Date: 09-03-2011 05:19 AM

I don't really think you should have lost any data from your existing records.    As to styles, did you overwrite the endnote program folder (I always install into an EndnoteXwhatever specific folder).  If you stuck with "endnote: then the styles are likely to have been overwritten if you kept the same filename. Have you tried searching for the style to see if it lives elsewhere and you can move it to the My Documents/endnote/styles/ folder?


Thomson Reuters:"Re: Endnote X4 is not inputing references!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 4 Sep 2011 12:36:34 -0700
Subject: Re: Endnote X4 is not inputing references!
Author: Leanne (Mentor)
Date: 09-04-2011 08:36 PM

you do not have CWYW enabled.  Depending on your processor, you want to run format bibliography, make sure a valid output style is selected, and from the third tab, "enable" or turn on CWYW. 


Thomson Reuters:"Re: EndNote Web and Apple Pages" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 6 Sep 2011 11:45:14 -0700
Subject: Re: EndNote Web and Apple Pages
Author: JasonR (Thomson Reuters)
Date: 09-06-2011 07:45 PM

The short answer is - no. The Cite While You Write functionality for Apple's Pages word processor currently only works with the desktop version of EndNote for Macintosh. We have heard other requests for expanded integration between Pages and the web version of EndNote but this would require additional work from Apple.   Jason Rollins, the EndNote team


Thomson Reuters:"Re: EndNote Web and Apple Pages" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 6 Sep 2011 19:52:04 -0700
Subject: Re: EndNote Web and Apple Pages
Author: blueapplepaste (New User)
Date: 09-07-2011 03:51 AM

Jason, thanks for the reply.  That's too bad, because Pages is amazing for somethings, but the mediocre endnote integration is a disappointment.


Thomson Reuters:"Re: EndNote Web and Apple Pages" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 7 Sep 2011 08:37:04 -0700
Subject: Re: EndNote Web and Apple Pages
Author: Leanne (Mentor)
Date: 09-07-2011 04:36 PM

Yes, but with Apple's proprietary stance, they do the implementation, so you need to voice your dismay with them.  http://www.apple.com/feedback/pages.html


Thomson Reuters:"Re: EndNote Bibliography rename URL field" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 7 Sep 2011 15:02:54 -0700
Subject: Re: EndNote Bibliography rename URL field
Author: CrazyGecko (Guru)
Date: 09-07-2011 11:02 PM

I'm entirely clear about what you're asking so here goes. The "Report" bibliography template can be adjusted to include the URL field such that it will be included as a hyperlink in the bibliography list in an MS Word document.  The URL in this case would link back to the report's location on a website.   However, if you're thinking of hyperlinking specific parts of the bibliographic reference (e.g., report number),  the hyperlinking could be done within MS Word (after converting the references to text-based to remove the codes).  It might be possible to hyperlink within EndNote but that depends how amenable the program is in incorporating html coding in a given field.


Thomson Reuters:"Re: EndNote X4 for Mac latest word 2011 upgrade" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 8 Sep 2011 00:44:14 -0700
Subject: Re: EndNote X4 for Mac latest word 2011 upgrade
Author: drsd (New User)
Date: 09-08-2011 08:44 AM

      I cannot find a folder termed "Startup" or "Start" in the Offce folder. Where should I put the 2011-bundle file?   If I move the startup in the File Location to the endnote folder, Endnote is in Tools. But then nothing else works.


Thomson Reuters:"Re: Endnote X4 scrambles automatic group created from bibl. in Word document" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 8 Sep 2011 12:52:14 -0700
Subject: Re: Endnote X4 scrambles automatic group created from bibl. in Word document
Author: CrazyGecko (Guru)
Date: 09-08-2011 08:52 PM

Have you installed the patch to upgrade EndNote X4 to X4.0.2 and does the problem still occur after the upgrade?


Thomson Reuters:"Re: EndNote Bibliography rename URL field" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 8 Sep 2011 15:32:43 -0700
Subject: Re: EndNote Bibliography rename URL field
Author: Jessicaa (New User)
Date: 09-08-2011 11:32 PM

Thanks CrazyGecko,   However, I am tyring to avoid having the long url address in the bibliography. So I guess what I am tyring to do is to rename the hyperlink within endnote instead of doing something outside in order to have it format correctly.


Thomson Reuters:"Re: Endnote X4 scrambles automatic group created from bibl. in Word document" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 8 Sep 2011 17:01:24 -0700
Subject: Re: Endnote X4 scrambles automatic group created from bibl. in Word document
Author: cmebane (User)
Date: 09-09-2011 01:01 AM

Thank you. Yes, I am using X4.0.2, build 5149.  


Thomson Reuters:"Re: EndNote Bibliography rename URL field" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 8 Sep 2011 17:33:44 -0700
Subject: Re: EndNote Bibliography rename URL field
Author: CrazyGecko (Guru)
Date: 09-09-2011 01:33 AM

The URL field in EndNote (X4.0.2) doesn't appear to recognize html coding which would enable shortening long url names.  However, MS Word has hyperlinking capability which would enable shortening names so suggest you pursue this option instead.


Thomson Reuters:"Re: Endnote X4 scrambles automatic group created from bibl. in Word document" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 8 Sep 2011 17:45:32 -0700
Subject: Re: Endnote X4 scrambles automatic group created from bibl. in Word document
Author: CrazyGecko (Guru)
Date: 09-09-2011 01:45 AM

Thanks for the info. A search of the Knowledge Base hasn't yielded any results although I wonder if it's a problem with the software or your library.  Suggest you contact Tech Support:   http://www.endnote.com/support/entechform.asp    


Thomson Reuters:"Re: Endnote X5 hangs up when loading large database" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 11 Sep 2011 06:57:14 -0700
Subject: Re: Endnote X5 hangs up when loading large database
Author: GThBochum (Visitor)
Date: 09-11-2011 02:57 PM

Given the size of the Database exceeding 4GB, the compression does not work any more. The database is okay, the compression works fine in X4 when I leave out the PDF files. Now the (not so) funny part of the story is, that as soon as I start X5, the program desperately seeks to index PDF Files (and hangs up), so I cannot test to open the compressed database (the one without the PDF-files in the compressed file). So I am simply stuck... And will continue to work with X4. How frustrating! Is there anyone out who has experiences with X5 and large databases with lots of PDF, altogether beyond 7GB?


Thomson Reuters:"Re: Endnote X4 crashes Word 2010 on exit" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 11 Sep 2011 07:16:42 -0700
Subject: Re: Endnote X4 crashes Word 2010 on exit
Author: Leanne (Mentor)
Date: 09-11-2011 03:16 PM

have you updated to EndnoteX4.0.2?  Make sure  Outlook or Word are not running when you run the update.    Was a previous installation of Endnote on thie computer?  If so, you may want to ensure there are no earlier version of the endnote associated macros (.DOT, .DLLs).  I often go so far as to seach the computer for en* files (searching hidden folders) and delete any endnote assocaited files from the registry, if have crash problems on a specif machine.  Then do a clean instal and make sure the version is updated.


Thomson Reuters:"Re: Endnote X4 crashes Word 2010 on exit" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 11 Sep 2011 08:16:34 -0700
Subject: Re: Endnote X4 crashes Word 2010 on exit
Author: crapshoot (Visitor)
Date: 09-11-2011 04:16 PM

I did as suggested: clean uninstall and rooted out all the remnant X4 reg files from the registry. Then I installed Endnote X5 this time, and once again the same problem occurred. Word 2010 opens and closes new documents fine, but whenever I open a previously-saved doc, Word crashes on exit and the template is somehow modified.   Is no one else having this problem?


Thomson Reuters:"Re: Endnote X4 crashes Word 2010 on exit" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 12 Sep 2011 06:51:24 -0700
Subject: Re: Endnote X4 crashes Word 2010 on exit
Author: medmunds (Thomson Reuters)
Date: 09-12-2011 02:51 PM

We have received reports of a compatibility issue with the Send to Bluetooth add-in. Your problem sounds similar so look to see if that add-on is installed and disable it if it is. Does the crash go away?    - Mathilda, the EndNote team


Thomson Reuters:"Re: Endnote X4 crashes Word 2010 on exit" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 12 Sep 2011 18:25:04 -0700
Subject: Re: Endnote X4 crashes Word 2010 on exit
Author: crapshoot (Visitor)
Date: 09-13-2011 02:24 AM

I ended up e-mailing the Endnote Support team and after a little troubleshooting the culprit was indeed Intel's Send to Bluetooth Com. Alas, simply disabling it doesn't solve the problem as it reloads after Word is restarted; I couldn't remove it in Word either because that required administrator access. In the end, I went to Program Files>Intel>Bluetooth and renamed the originating .dll (btmoffice.dll) and that prevented the Com from loading. So... problem solved :)   I don't use the Send to Bluetooth feature, but if someone else requires it then a permanent solution will have to wait till Intel or Thomson Reuters comes up with a fix.


Thomson Reuters:"Re: EndNote X4 for Mac latest word 2011 upgrade" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 17 Sep 2011 14:16:41 -0700
Subject: Re: EndNote X4 for Mac latest word 2011 upgrade
Author: WulleWuu (New User)
Date: 09-17-2011 10:16 PM

Next problem with Word 2011 and X4 on Mac.   I installed Word 2011 and Endnote X4.02.. I copied the 2011.bundle file in Start Folder, set this folder in Word for Startup, but when is start word i get this: Word couldnt start this case.. I see the toolbar of Endnote, but it doenst work.


Thomson Reuters:"Re: EndNote & Legacy Literature Searches" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 17 Sep 2011 18:07:21 -0700
Subject: Re: EndNote & Legacy Literature Searches
Author: CrazyGecko (Guru)
Date: 09-18-2011 02:07 AM

It might be the search criteria you're specifying.  What database are you using and how are you searching for the articles?


Thomson Reuters:"Re: Endnote X4.02 and Word 2007" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 19 Sep 2011 06:00:41 -0700
Subject: Re: Endnote X4.02 and Word 2007
Author: loosealliance (New User)
Date: 09-19-2011 02:00 PM

I appear to have fixed the problem by deleting the send to bluetooth add in. luckily I never use bluetooth hey   http://community.thomsonreuters.com/t5/EndNote-General/Endnote-X4-crashes-Word-2010-on-exit/m-p/23279#M5841


Thomson Reuters:"Re: EndNote X4 for Mac latest word 2011 upgrade" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 19 Sep 2011 10:53:01 -0700
Subject: Re: EndNote X4 for Mac latest word 2011 upgrade
Author: JimmyM (Moderator)
Date: 09-19-2011 06:52 PM

Greetings drsd,   Do you have a foreign language version of Microsoft Office?  If so, the mentioned Word startup folder may be listed as something else.  If this is an English version of Microsoft Office and you don't see the mentioned startup folder, it sounds like you may have an incomplete installation.  To resolve the issue, you might want to consider reinstalling Microsoft Office.  Please let me know if this helps.     Best Regards, Jimmy M. Customer Technical Support Representative Scientific Thomson Reuters Phone: +1 800 336 4474 ResearchSoft Product Support thomsonreuters.com


Thomson Reuters:"Re: EndNote X4 for Mac latest word 2011 upgrade" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 19 Sep 2011 15:50:41 -0700
Subject: Re: EndNote X4 for Mac latest word 2011 upgrade
Author: JimmyM (Moderator)
Date: 09-19-2011 11:50 PM

Greetings drsd,   A follow-up to my previous post-   I spoke with another user today who had a similar issue regarding the missing Office 2011 Startup folder.  It turns out that he had not installed the Visual Basic environment for Office 2011.  This may be a similar situation on your machine, which would be resolved by reinstalling Office 2011.  Please let me know what you find.     Best Regards, Jimmy M. Customer Technical Support Representative Scientific Thomson Reuters Phone: +1 800 336 4474 ResearchSoft Product Support thomsonreuters.com


Thomson Reuters:"Re: EndNote X4 for Mac latest word 2011 upgrade" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 19 Sep 2011 15:55:51 -0700
Subject: Re: EndNote X4 for Mac latest word 2011 upgrade
Author: JimmyM (Moderator)
Date: 09-19-2011 11:55 PM

Greetings WulleWuu,   Start by clicking "Word>Preferences...>File Locations" to verify Word 2011 is looking at the correct startup folder for Word 2011-   Macintosh HD: Applications:Microsoft Office 2011: Office: Startup: Word   If your Word 2011 installation is already set to look at this particular folder, you may want to quit Word and browse to this location using Finder.  Once you've gotten to the 'Word' folder itself, remove the existing "EndNote CWYW Word 2011.bundle" file.  Next, start EndNote X4, click the "EndNote X4" drop down menu to select "Customizer".  Walk through the Customizer process, making sure the Cite While You Write component is marked on this window.   Please let me know what you find.     Best Regards, Jimmy M. Customer Technical Support Representative Scientific Thomson Reuters Phone: +1 800 336 4474 ResearchSoft Product Support thomsonreuters.com  


Thomson Reuters:"Re: EndNote X4 for Mac latest word 2011 upgrade" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 19 Sep 2011 21:54:51 -0700
Subject: Re: EndNote X4 for Mac latest word 2011 upgrade
Author: ShockingFXTruth (New User)
Date: 09-20-2011 05:54 AM

Hello! Tell me please, with Ubuntu Linux have this software works?


Thomson Reuters:"Re: EndNote X4 for Mac latest word 2011 upgrade" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 20 Sep 2011 12:16:31 -0700
Subject: Re: EndNote X4 for Mac latest word 2011 upgrade
Author: WulleWuu (Visitor)
Date: 09-20-2011 08:16 PM

Hey Jimmy,   i tried it and it doenst work. I dont understand your program. It worked, i formatted my system, installed everything again and it doesnt work... I deleted Word 2011, Endnote.. Tried it again, but i is not working.   When is start Word i get the error message.. I deleted the bundle file, did what you said, but i get the same error message..   My God.. i need EndNote for dissertation :(  


Thomson Reuters:"Re: EndNote & Legacy Literature Searches" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 20 Sep 2011 18:18:01 -0700
Subject: Re: EndNote & Legacy Literature Searches
Author: RAVC1 (New User)
Date: 09-21-2011 02:17 AM

I doubt this, but I should alter the databases as you suggest.  I changed to Web of Knowledge only once so I assume the rest of my attempts were made using NCBI/PubMed.  Can we add databases such as SciFinder, JStore, SciVerse, or others?   My search criteria is for a specific author and keywords I know to be in the abstract.  I have the hard copies of the papers so I cannot go wrong with these parameters.  However, EndNote X5 failes me every time. 


Thomson Reuters:"Re: EndNote & Legacy Literature Searches" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 20 Sep 2011 18:54:51 -0700
Subject: Re: EndNote & Legacy Literature Searches
Author: CrazyGecko (Guru)
Date: 09-21-2011 02:54 AM

Thanks for the info as it's now sounding like the problem might be the way you're trying to access the online databases and what you're trying to access (i.e., open access vs. restricted). First, were you searching PubMed or PubMed Central?  In the case of PubMed, note that this database differs from PubMed Central. PubMed carries only citations and abstracts only while PubMed Central carries full-text articles.    Second, some databases like PubMed (NLM) are open access so are free to users. However, other databases like SciFinder and JSTOR, for example, are subscription-based and restrict access.  Universities often subscribe to various online databases so if you're a "member" of your respective university (e.g., student, faculty, staff), access is usually not a problem if your institution has a subscription to the database you wish to search.  For more info on free or restricted-access database refer to the EndNote manual or check the "Help" feature on the toolbar.   For the latest information on PubMed check the Thomson Reuters site: http://www.endnote.com/enpmalert.asp    


Thomson Reuters:"Re: Endnote X5 Mac" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 22 Sep 2011 06:36:21 -0700
Subject: Re: Endnote X5 Mac
Author: medmunds (Thomson Reuters)
Date: 09-22-2011 02:36 PM

Hi - EndNote X5 for Mac became available on September, 16th but the forum post has not made it up yet. You can go to http://endnote.com to download the demo or purchase a copy.    - Mathilda, the EndNote team


Thomson Reuters:"Re: ENDnote for a civil engineer" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 22 Sep 2011 07:03:31 -0700
Subject: Re: ENDnote for a civil engineer
Author: Leanne (Mentor)
Date: 09-22-2011 03:03 PM

Endnote will not look at a folder to see if a new PDF has been added since the last "import" of a folder.  You may want to request this as an enhancement, but I just have a temporary folder that I clear after importing via that mechanism.  It is far better in my experience, retrieving more complete records, and thus to import the record from a database and then recover the Full Text article and let Endnote manage the PDF storage.    Database Searches from Endnote are database specific, one at a time, (i.e. one library holdings at a time)  If the Engineering field has a database similar to PubMed, you could search "the world" in endnote, or search the holding with the proprietary software and import a file into Endnote.  Web of Science (Thomson product) and Scopus (ISI product) are two proprietary data bases with engineering topics (but I don't know how well they are represented there, being in the life sciences) which can import/connect directly thru Endnote.  There may be others that are more specific to the Engineering field that you could consider. 


Thomson Reuters:"Re: ENDnote for a civil engineer" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 22 Sep 2011 16:16:11 -0700
Subject: Re: ENDnote for a civil engineer
Author: luca321 (New User)
Date: 09-23-2011 12:16 AM

Thank you very much for your help.   Do I have to buy the service or it`s free?


Thomson Reuters:"Re: ENDnote for a civil engineer" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 22 Sep 2011 21:16:51 -0700
Subject: Re: ENDnote for a civil engineer
Author: Leanne (Mentor)
Date: 09-23-2011 05:16 AM

Pubmed is free.  Scopus and science direct are not.  Web of Science access I think comes with Endnote for 2 or 3 years.  As long as you upgrade somewhat regularly, you would be fine (but not access to full text unless your place of school or work has subscriptions). 


Thomson Reuters:"Re: Endnote Cite as u-write question" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 25 Sep 2011 15:31:31 -0700
Subject: Re: Endnote Cite as u-write question
Author: Leanne (Mentor)
Date: 09-25-2011 11:31 PM

It should update - but sometimes things get "stuck" and the best thing to do is to unformat and reformat the citations (ensuring that the document has the new style.  Changing it in Endntoe has no effect on the document itself).  Turn CWYW on again from the third tab of the format bibliography tool menu, if necessary. 


Thomson Reuters:"Re: ENDnote for a civil engineer" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 25 Sep 2011 21:29:11 -0700
Subject: Re: ENDnote for a civil engineer
Author: luca321 (New User)
Date: 09-26-2011 05:29 AM

Thank you very much...just the last question... why when I import a folder with 1830 files the program shows only 1152 files? It seems not to import the total amount of files.   Thanks, Luca


Thomson Reuters:"Re: Endnote X4.02 and Word 2007" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 25 Sep 2011 23:33:51 -0700
Subject: Re: Endnote X4.02 and Word 2007
Author: Habbakuk (New User)
Date: 09-26-2011 07:33 AM

There seems to be many users who have very similar problems, and not just with a certain version of Endnote, but many. It seems the problem lies in Win 7. It might be a compatability issue. Replica Watches Swiss Replica Watches I have a similar problem though the crashes appear occasionally and don't seem to be dependent on a particular pattern (e.g.. other opened programs, a certain citation, time, date, etc.). There's sometimes days without any problems and on some days I have to restart word and endnote three or four times. Replica Watch


Thomson Reuters:"Re: ENDnote for a civil engineer" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 26 Sep 2011 06:22:11 -0700
Subject: Re: ENDnote for a civil engineer
Author: Leanne (Mentor)
Date: 09-26-2011 02:22 PM

Don't know if there is a maximum import limitation.  Break em into two folders and see.


Thomson Reuters:"Re: Endnote X5 - mark as read" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 27 Sep 2011 03:20:01 -0700
Subject: Re: Endnote X5 - mark as read
Author: CrazyGecko (Guru)
Date: 09-27-2011 11:19 AM

If the pdf is a file attachment to a reference in the EndNote library you could note your comment(s) in the "Research Notes" field - or better yet might be to modify a custom field specifically for this purpose if you want to reserve the "Research Notes" field for other content or would like to display the custom field in the library window. Noting the information within a field will faciliate later searching and finding the reference/pdf later on.  


Thomson Reuters:"Re: EndNote X4 for Mac problem: 3 m-dash are always present!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 28 Sep 2011 09:48:01 -0700
Subject: Re: EndNote X4 for Mac problem: 3 m-dash are always present!
Author: nturcan (Visitor)
Date: 09-28-2011 05:47 PM

It's bad that EN X5 have not solved that problem! Style Manager doesn't work correctly on Max OS X Lion!   Nicu


Thomson Reuters:"Re: EndNote X4 for Mac problem: 3 m-dash are always present!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 28 Sep 2011 10:18:21 -0700
Subject: Re: EndNote X4 for Mac problem: 3 m-dash are always present!
Author: RSContentAdmin (Thomson Reuters)
Date: 09-28-2011 06:18 PM

Hi Nicu,   The issue with the style editor was recently reported for Lion, and we have submitted a report to our development team.   Thank you for your patience as we work out this little quirk with the Lion operating system and the style editor.   Sincerely,   Cheryl -- The EndNote Team.


Thomson Reuters:"Re: Endnote Year 2010 problem, Thomson Reuters FAQ response" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 29 Sep 2011 02:53:41 -0700
Subject: Re: Endnote Year 2010 problem, Thomson Reuters FAQ response
Author: oshi (New User)
Date: 09-29-2011 10:53 AM

I had the same problem as roseruf with the patch, using version X. However Myoshigi's tests gave me a handy workaround. PubMed exports now include the citation in the SO field. To extract the year (for any year) from this, go to the edit import filter and at SO, enter {IGNORE} Year {IGNORE}. Hope this helps in other versions, too!


Thomson Reuters:"Re: EndNote X5 - Ubuntu Lucid" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 29 Sep 2011 08:25:11 -0700
Subject: Re: EndNote X5 - Ubuntu Lucid
Author: TRENSOFTY (Contributor)
Date: 09-29-2011 04:25 PM

Hello Ulrich,   many thanks for the reply to my message and for the URL as jpg joined in it. Have you contacted Peter in the past in order to receive the java applet (CWYW stand alone). it is for me a new thing and I should be very pleased to receive it and test it with EN X2 and higher. I hope that Peter (Peter Travis) will read this message.   On other part, I test PENA OS Version 0.8 (Basis Ubuntu 10.04 LTS) . This version has Firefox with Zotero as add-in . PENA OS  was compiled for scientific people (see google Pena OS ) using EN and Zotero. It looks (Desktop) like XP/ Vista) and it is very amazing to work with it. German display and keyboard support is very good. I installed Word 2007 pro plus via Wine and EN X5 problemless. ( Text in EN X5 library  disappears as previous described. CWYW extension can be seen in Word. When EN X2 was installed, the various texts were displayed in the EN X2 library. I test Wine versus CrossOver  and EN X2 at this time. New message in due course.    I used OS/2 in the past and a  OS/2  Schell compiled for Win 3.11. It was very amazing to work with it.   Greetings from Schallstadt to the Capital (The Capital is very beautiful too)   Jean-René    


Thomson Reuters:"Re: Endnote X2 and Pages 09, in-text citations won't appear" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 30 Sep 2011 10:20:31 -0700
Subject: Re: Endnote X2 and Pages 09, in-text citations won't appear
Author: TMartin (Thomson Reuters)
Date: 09-30-2011 06:20 PM

You will want to try switching output styles in Pages. EndNote does have a few styles that do not include a citation definition, such as the "Show All" output style or the "Chicago 15th A" output style.   You can switch styles in Pages using the following steps:   You can go to Edit then EndNote Citations then Bibliography Format and select a different style from the list.   The list will only include favorite styles selected in EndNote. If you have limited options here or the style you want to use is not listed then save your work in Pages and close Pages, in EndNote go to Edit then Output Styles then Open Style Manager, you can mark the boxes in front of a style to make it a favorite, close the Style Manager, reopen Pages and now you should have the style as an option.


Thomson Reuters:"Re: Endnote arrangement problem please help" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 1 Oct 2011 04:20:41 -0700
Subject: Re: Endnote arrangement problem please help
Author: young-k-a (New User)
Date: 10-01-2011 12:20 PM

ps. I use X5 on windows 10


Thomson Reuters:"Re: Endnote arrangement problem please help" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 1 Oct 2011 04:56:01 -0700
Subject: Re: Endnote arrangement problem please help
Author: CrazyGecko (Guru)
Date: 10-01-2011 12:55 PM

You can adjust the "Sort Order" of the citations by modifying the Harvard output style. [Go to the EndNote toolbar, select EDIT, OUTPUT STYLES, EDIT Harvard. Then in the Harvard dialog box which pops-up onscreen, in the left column locate "Citations" then click to select "Sort Order" - see image 1]  The Citation Sort order provides various options (including customizing your own) for determining how the citations will appear. Just click to select the desired option.   Changing the font characteristic of an EndNote field (e.g., Title, Journal, etc.) is also done by modifying the output style. Locate the "Bibliography" heading in the left column (see image 2) then click to select Templates. Change the field's font style by selecting the field then clicking the "I" at the top of the dialog box.   Exit the Harvard style to save the changes which will be named as "Harvard Copy" - so adjust both EndNote and MS Word to use the Harvard Copy output style file.


Thomson Reuters:"Re: Endnote arrangement problem please help" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 1 Oct 2011 16:31:01 -0700
Subject: Re: Endnote arrangement problem please help
Author: young-k-a (New User)
Date: 10-02-2011 12:30 AM

I would like to thank you very much for taking the time to help me with this. I couldn't find anyone to advise and was looking at hours of corrections.   Thank you again. Kerry.


Thomson Reuters:"Re: Endnote Hyperlinks" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 1 Oct 2011 20:03:11 -0700
Subject: Re: Endnote Hyperlinks
Author: CrazyGecko (Guru)
Date: 10-02-2011 04:03 AM

Refer to the discussion in this thread.


Thomson Reuters:"Re: Endnote Hyperlinks" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 1 Oct 2011 21:10:21 -0700
Subject: Re: Endnote Hyperlinks
Author: hyperlinks (New User)
Date: 10-02-2011 05:10 AM

Thanks crazy Gecko i have been trying to do that for ages. :manhappy:


Thomson Reuters:"Re: EndNote X4 and APA 6th" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 4 Oct 2011 12:57:51 -0700
Subject: Re: EndNote X4 and APA 6th
Author: Leanne (Mentor)
Date: 10-04-2011 08:57 PM

Well, the version of APA 6th I am using (and you can download it via the Help, webstyles finder from the endnote program and type in apa) does italicize the book title.  Are you certain the manuscript is being formatted with the APA 6th style, and that it isn't just selected in the Endnote program (which does not apply it to a manuscript automatically?)  In Word 2007/2010 and I think in 2011) the bibliography style shows on the endnote ribbon in word.  In earlier versions of word you need to view the "format bibliography" menu to see which style is being used and change it there. 


Thomson Reuters:"Re: EndNote X4 and APA 6th" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 5 Oct 2011 03:38:21 -0700
Subject: Re: EndNote X4 and APA 6th
Author: GrievousAngel (New User)
Date: 10-05-2011 11:38 AM

Thanks for reply.   Inside EndNote X4, I have the APA 6th selected, but unless I manually italicize the title within 'Quick Edits', the Preview does not show the title italicized. Make sense?   Inside Word, I have not set APA 6th anywhere that I am aware of, but I'll look ito that as well.   Thanks, William


Thomson Reuters:"Re: EndNote X4 and APA 6th" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 5 Oct 2011 04:47:41 -0700
Subject: Re: EndNote X4 and APA 6th
Author: CrazyGecko (Guru)
Date: 10-05-2011 12:47 PM

Just curious but since you said you selected the APA 6th output style, is the APA 6th appearing in the library window (see attached image)?  If not, then the APA style has not been selected which may explain the difference in font formatting (i.e., use of italics).   If the APA 6th does appear as shown in the image, then what reference type is missing the italic font?


Thomson Reuters:"Re: EndNote X4 and APA 6th" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 5 Oct 2011 06:00:11 -0700
Subject: Re: EndNote X4 and APA 6th
Author: Leanne (Mentor)
Date: 10-05-2011 01:59 PM

I suggest as a first step you download a fresh APA 6th and save it as APA 6th (updated) and try and apply that one.  I know the "book" reference type is italics.  You should NOT apply italics in the quick edit window, as this will obviously hardwire it in even for other styles that use other font specifications.    Which version of Word are you using.  Once you have the new version of APA, then you need to apply that style (APA 6th (updated)) to the manuscript in word.  Knowing which version of word, will stream line the instructions for doing that.  There are other threads with pictures.  for example see this one.


Thomson Reuters:"Re: EndNote X4 and APA 6th" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 5 Oct 2011 07:04:11 -0700
Subject: Re: EndNote X4 and APA 6th
Author: GrievousAngel (New User)
Date: 10-05-2011 03:04 PM

My EndNote page looks like yours with APA 6th in the pull-down menu that you circled.   William


Thomson Reuters:"Re: EndNote X4 and APA 6th" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 5 Oct 2011 07:07:21 -0700
Subject: Re: EndNote X4 and APA 6th
Author: GrievousAngel (New User)
Date: 10-05-2011 03:07 PM

What do you mean by 'download a fresh APA 6th'? A new reference correct? I just chose APA 6th from the drop-down menu.


Thomson Reuters:"Re: EndNote X4 and APA 6th" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 5 Oct 2011 08:15:43 -0700
Subject: Re: EndNote X4 and APA 6th
Author: Leanne (Mentor)
Date: 10-05-2011 04:15 PM

You need to download a fresh copy of the APA 6th output style to ensure it has the correct italicized reference type information.  First in Endnote - go to Help and select Web styles finder (see image 1 attached).  then you need to type in APA on that web page (see image 2 attached) and search.  Select the first match and the download button.  It will ask if you want to open the file or save it.  You want to open the file, which should open in Endnote, and then File Save as and rename it to APA 6th (updated).    Now go back to the word document and depending on what version of Word you are using, you need to change the Document's Output style to use this newly downloaded one.    Instructions to do that differ for different versions of Word.  If you have a ribbon version of Word, there should be an Endnote tab, and that tab should reveal the output style currently in use in the document.  you want to change that to the newly named APA 6th (updated).  You may need to view all styles if it isn't there in the dropdown list.    You can also change the endnote program to show that style if you like so you can check the preview again.  See attached for a view of a Word 2007 document ribbon set for Cell-all authors output style while the EndnoteX5 program is set for "Annotated".    Cappeesh?


Thomson Reuters:"Re: EndNote X4 and APA 6th" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 6 Oct 2011 11:51:11 -0700
Subject: Re: EndNote X4 and APA 6th
Author: GrievousAngel (New User)
Date: 10-06-2011 07:51 PM

It appears to me that something is not consistant. I am referring to an article in a journal. While working only in EndNote X4 (not in Word), with APA 6th checked in main window, why are each word of the article title cap'ed when it's previewed? Some seem to be correct per APA 6th but most are always cap'ed. Am I the only one seeing this? Am I using it wrong?   Thanks, William


Thomson Reuters:"Re: EndNote X4 and APA 6th" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 6 Oct 2011 13:06:31 -0700
Subject: Re: EndNote X4 and APA 6th
Author: Leanne (Mentor)
Date: 10-06-2011 09:06 PM

So in the first message you were talking about Book titles not being italicized.  Now we are talking about Journal article titles being all caps.  I suspect you have downloaded and kept the cap information in your record.  APA 6th, out of the box, is set to leave titles as entered.  If you want them to be converted to lower case (sentence format) you need to change that setting in the output style, by editing the out put style and unticking that box (see attached image).     I attach a version where that change has been implemented.    Be warned, if there are proper nouns or other terms that need to be capitalized they will need to be added to a "change case" list in the Edit>Preferences options.  see second attached image. 


Thomson Reuters:"Re: Endnote dropping finishing quotation mark for titles" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 10 Oct 2011 00:20:01 -0700
Subject: Re: Endnote dropping finishing quotation mark for titles
Author: CrazyGecko (Guru)
Date: 10-10-2011 08:19 AM

Move the forced separation appearing between the "e" (in Title) and the period as it causes the ending quotation mark to "disappear" unless there's a journal title present.    So nstead of this: Author. Year. "Title|." Journal| Volume| (Issue)|: Pages|. Accessed Access Date|. URL|. doi: DOI|.   It becomes this (the asterick represents the link to adjacent text which may be needed to adjust adding or omitting a blank space for the presence or absence of a journal title): Author. Year. "Title."|*Journal| Volume| (Issue)|: Pages|. Accessed Access Date|. URL|. doi: DOI|.


Thomson Reuters:"Re: Endnote dropping finishing quotation mark for titles" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 10 Oct 2011 00:32:01 -0700
Subject: Re: Endnote dropping finishing quotation mark for titles
Author: TDragsnes (New User)
Date: 10-10-2011 08:31 AM

Perfect CraxyGecko, thank you very much! You are a lifesaver, i guess i should have spotted that myself.   Now i'll report this to my University, because this error is actually in the template they tell us to use.


Thomson Reuters:"Re: Endnote dropping finishing quotation mark for titles" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 10 Oct 2011 00:43:21 -0700
Subject: Re: Endnote dropping finishing quotation mark for titles
Author: CrazyGecko (Guru)
Date: 10-10-2011 08:43 AM

You're welcome and thanks for the update.  Best, ~CG


Thomson Reuters:"Re: EndNote X5 Highlights" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 10 Oct 2011 08:19:33 -0700
Subject: Re: EndNote X5 Highlights
Author: LLCC (Contributor)
Date: 10-10-2011 04:19 PM

Do the updates to EndNote Web which are installed with EndNote X5 include Lion compatibility?   I've searched the knowledgebase and can't find any information on this one way or the other, although the compatibility chart for EndNote web implies that the standard version isn't compatible with Lion (or perhaps has not been tested).   I have a user with EndNote Web 3.1 with access via our Web of Science subscription and she is having difficulty using CWYW - the toolbar installs but gives an error if she tries to cite anything.


Thomson Reuters:"Re: Endnotes in paper do not match what is listed in the database" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 11 Oct 2011 17:57:51 -0700
Subject: Re: Endnotes in paper do not match what is listed in the database
Author: CrazyGecko (Guru)
Date: 10-12-2011 01:57 AM

Could you clarify:   1. What output style are you using?   2. When you say you "specifically asked for Start Page to be listed at the end" do you mean you modified the bibliography templates to include the Start Page field?  If so, when templates are modified, exiting the output style dialog box will save the changes as a Copy (e.g. Chicago 16th Copy) - so did you adjust EndNote and MS Word to use the output style "Copy" file instead of the original file?   3. You say you "modified the [downloaded] entry" which appears correct in the preview window. However, what you see in the preview window is the bibliography output and not the citation.  The in-text citation has it's own template which may need adjusting to "match" the field that contains the modified title. [To access the citation template, go the EndNote toolbar, select EDIT, OUTPUT STYLES, EDIT "name of the style". Then in the output style's dialog box, locate the heading "Citations" and click "Templates" - which will display the EndNote fields are used in formatting the template.


Thomson Reuters:"Re: Endnote tab does not appear when I open a Word document" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 13 Oct 2011 01:45:11 -0700
Subject: Re: Endnote tab does not appear when I open a Word document
Author: CrazyGecko (Guru)
Date: 10-13-2011 09:45 AM

What version of MS Word (or other) are you using?


Thomson Reuters:"Re: Endnote X5 hangs up when loading large database" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 13 Oct 2011 22:44:11 -0700
Subject: Re: Endnote X5 hangs up when loading large database
Author: laconic (New User)
Date: 10-14-2011 06:44 AM

Same problem here. 15gb database, impossible to compress. I wish I had never tried to upgrade. Now also stuck


Thomson Reuters:"Re: Endnote X5 hangs up when loading large database" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 14 Oct 2011 07:05:51 -0700
Subject: Re: Endnote X5 hangs up when loading large database
Author: Leanne (Mentor)
Date: 10-14-2011 03:05 PM

The very first time you open a large library in X5 with lots of attachments, it takes a prodigiously long time to load because it is indexing all the PDFs.  If you are patient and go to lunch or something, it eventually opens and it doesn't happen again. 


Thomson Reuters:"Re: Endnote X5 hangs up when loading large database" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 14 Oct 2011 08:28:11 -0700
Subject: Re: Endnote X5 hangs up when loading large database
Author: laconic (New User)
Date: 10-14-2011 04:28 PM

Leanne wrote: The very first time you open a large library in X5 with lots of attachments, it takes a prodigiously long time to load because it is indexing all the PDFs.  If you are patient and go to lunch or something, it eventually opens and it doesn't happen again.    Edit - Oh, I see, I've said that before.  Guess I haven't hit the magic number yet.  I have tried over twenty times, letting X5 update. Each time either it crashes or ends with "endnote error".  Each time, I left the computer alone and stopped all programs to let the "prodigous" time undisturbed, including one that took over an hour before it gave the endnote error.   I guess I need a magic number too. Let me know how many more times this needs to crash before this concern is not dismissive as naive.


Thomson Reuters:"Re: Endnote X5 hangs up when loading large database" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 14 Oct 2011 08:34:41 -0700
Subject: Re: Endnote X5 hangs up when loading large database
Author: Leanne (Mentor)
Date: 10-14-2011 04:34 PM

First, I am just a user too, so don't assume I am giving you a company reply.  Thus, it would make the most sense to take this to tech support so you can get an official reply and perhaps even a solution?  Then letting us other users know the outcome would be most helpful to the rest of us.    thanks,


Thomson Reuters:"Re: Endnote can't import" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 14 Oct 2011 21:10:11 -0700
Subject: Re: Endnote can't import
Author: CrazyGecko (Guru)
Date: 10-15-2011 05:10 AM

Sorry to hear about your situation.  Am curious, however, when you say "endnote refuses to import files" to inquire what type of files (e.g., program, file extension) are you're trying to import into EndNote?  Also, given the 80,000+ citations did you test importing a smaller subset to see if the import works/not work?


Thomson Reuters:"Re: Endnote can't import" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 14 Oct 2011 21:29:41 -0700
Subject: Re: Endnote can't import
Author: rani (New User)
Date: 10-15-2011 05:29 AM

OK, I looked at one of my smaller Endnote databases (why do we even have to resort to multiple databases we can't access at the same time?) and I haven't seen a single Endnote pdf sub-folder with multiple files.   I'm guessing the problem is either with Endnote's dealing with umlauts on top of author names, or else it has to do with recording of multiple downloads that had to be redone.   Either way, I think this is something Endnote should be responsible to fix without giving us long explanations of workarounds that take us a bunch of days to accomplish.     Rani


Thomson Reuters:"Re: Endnote can't import" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 14 Oct 2011 21:43:31 -0700
Subject: Re: Endnote can't import
Author: rani (New User)
Date: 10-15-2011 05:43 AM

  Thank you so much for replying.  I am particularly frustrated because I've just realized that every single one of my Endnote databases - which are an artifact of Endnote not being able to deal wtih really large databases - is corrupted, and won't import.   Now, back to your question (and thank you!)  When I say that Endnote refuses to import files, I am referring to this process:   1.  First, in my new emergency mode, I took every one of my files - even the ones with only 225 citations with pdfs in it - and went through the recovery mode.   2.  Then, I create a new Endnote file (childergo.enl) to import the different files into   3.  Then I click import --> file --> and point to the supposedly recovered file to import.   4.  Then I get a message from Endnote X4   Could not copy reference A file associated with the "file attachments" field of the reference is missing from the source database." And it asks me to click "OK"   5.  Since that time, I've gone through every single subfolder for one of the smaller databases - and please keep in mind the only reason I have multiple databases is because Endnote is so poor at handling large databases - and checked, one by one and none of the subfolders have more than one file in it.   But my point is that I have not changed a single file name or subfolder name.  Why is Endnote making this so difficult for us to figure out a fix?  My next step is to go one by one through the Endnote citations directly - opening the citation page one by one within Endote to look for multiple partially downloaded files where only one works in the subfolder.    But why is it my job to do this?  It's a huge job, especially for my biggest Endnote database, which has 115,000 citations.  Do you honestly expect us to struggle with a workaround when this would be a pretty straight forward utility for Endnote to develop to fix the problem?   I apologize profusely if you don't actually work for Thompson.  I just got tee'd off by the rather lackadaisickal response to someone who did seem to work for Endnote who had the exact seemingly insurmountable problem that I'm struggling with .   Best, Rani       >>Sorry to hear about your situation.  Am curious, however, when you say "endnote refuses to import files" to inquire what type of files (e.g., program, file extension) are you're trying to import into EndNote?  Also, given the 80,000+ citations did you test importing a smaller subset to see if the import works/not work?>>


Thomson Reuters:"Re: Endnote can't import" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 14 Oct 2011 22:00:11 -0700
Subject: Re: Endnote can't import
Author: rani (New User)
Date: 10-15-2011 06:00 AM

In case I didn't answer your  question, I am referring to a variety of types of attempts.   It does not work when I try to import an Endnote file - as an Endnote file, regardless of the number of times I've tried to recover it through the Endnote utility.   It also does not work when I try to copy the citations from one database to another, whether it be highlighting all of them (Ctrl-A) or partial copy and then trying to paste to another database.   And it does not work when I highlight citations, right mouse-click and select copy to another database.   And it does not work when I try to export a compressed copy of even my smaller databases - the smallest of which is only 250 cites with pdfs - then recreate a new enl file and then try to import it.   If you have another suggestions, I'll kiss your feet.  But my databases are too large to try the long-winded approaches I saw.    


Thomson Reuters:"Re: Endnote can't import" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 15 Oct 2011 00:02:41 -0700
Subject: Re: Endnote can't import
Author: CrazyGecko (Guru)
Date: 10-15-2011 08:02 AM

Thanks for the additional info and, just to clarify, I don't work for Thomson Reuters. This is a community forum where users like you and I post questions and solutions.    In reading your assorted posts, could I ask a few more questions regarding the EndNote library files (.enl) being imported?  Notably, each .enl library file has a corresponding .data folder which contains the pdf files. For example, "My EndNote Library.enl" will have "My EndNote Library.data" folder.  So here are the questions:   1. You say you haven't change the file/folder names but did their location on the directory change? Each .enl file into the new EndNote library, are both the .enl file(s) and their corresponding .data folder(s) should be located in the same directory.  For example, "My EndNote Library.enl" and corresponding "My EndNote Library.data" are both located in My Documents - not that .enl is located in My Documents and .data is located in a folder within My Documents:  Having the .data folder located in a different part of the computer directory could confound the import process as EndNote isn't able to locate the folder/pdfs.   You might also do a small test by copying one .enl file and corresponding .data folder to the desktop and see if you can import the file into the new library file.   2. Assuming that #1 has both the .enl file(s) and corresponding .data folder(s) in the same directory, did you re-verify that the the file attachment link to the corresponding pdf still work as expected?  For example, open a reference having a pdf attachment and click the icon to see if the pdf opens?           


Thomson Reuters:"Re: Endnote can't import" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 15 Oct 2011 08:22:11 -0700
Subject: Re: Endnote can't import
Author: Leanne (Mentor)
Date: 10-15-2011 04:22 PM

Another user here - who has libraries that are 15 years or more old and are certainly classed as large and who doesn't have this kind of problem.    In addition to careful CG's questions, please clarify from where and how are you downloading the files you are importing. Are all the imports you are refering to, imports from existing endnote libraries (which are already corrupted) or from a online database?     Are you using the "find full text" feature or attaching your own PDFs. If your own PDFs,  how long are the PDF names?    


Thomson Reuters:"Re: Endnote can't import" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 15 Oct 2011 14:08:11 -0700
Subject: Re: Endnote can't import
Author: rani (Visitor)
Date: 10-15-2011 10:08 PM

Thanks so much for getting back.   On your questions....   >>> 1. You say you haven't change the file/folder names but did their location on the directory change? >>>>>   No, all the data folders remain in my main Endnote.fil folder, where I also keep the enl files.   >>>>You might also do a small test by copying one .enl file (or a subset) and corresponding .data folder to the desktop (or in the My Documents folder if they've been "buried" in subfolders) and see if you can import the file into the new library file.>>>>>   Some of the files will copy.  And some will import.  So for example, yesterday when I tried to import a file with 1,000 citations that had pdfs, it imported the first 82 cites, and notified me that it stopped and could not continue because something is wrong with the attachment.    So, some of them copy, and when I went through the cites, one by one and tried to copy them (very time consuming), I did go through the sets that led to a rejection, and found that some of the file attachments have "shadow" / ghost attachments.... I'm attaching two jpgs, one which has a print to screen image of what I see in the faulty cites.   >>>Assuming that #1 has both the .enl file(s) and corresponding .data folder(s) in the same directory, did you re-verify that the the file attachment link to the corresponding pdf still work as expected?  For example, open a reference having a pdf attachment and click the icon to see if the pdf opens?>>>   Most of them work fine, it's just the cites with the ghost files (again, see jpg) that don't work and muck up everything I'm trying to do.   Honestly, this is such a  no brainer in the Ednote software development end.   Why do they set the software so it cancels the entire import because of one bad link?  It should instead move that cite to an error folder similar to the duplicates folder and let the importing continue.     >>>>lso it wasn't clear to me what OS and version of EndNote you're using but did you check whether the .enl file(s) may inadvertently be set to "Read-only"?   Thanks again for your efforts.  That really is not the problem.  Unless Endnote is really messing up something obvious like that.  I hope the images answer your question.  Thanks again, Rani  


Thomson Reuters:"Re: Endnote can't import" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 15 Oct 2011 14:15:01 -0700
Subject: Re: Endnote can't import
Author: rani (Visitor)
Date: 10-15-2011 10:14 PM

Hi, Leanne, thanks also for following up.   Yes, in my databases I have sometimes attached files that I scanned, using the Endnote software feature "add attachment" or something like that.  When I do that I am quite careful to have the file names be short and to have it as one file name without spaces.   But this is not the issue in the database I just described because all the articles were downloaded from Sage's online database.  I'm a subscriber and got the cites by downloading as import citations from their website and then I did a "select all" in the database, right-clicked and asked it to download the articles - which it did.   Hope you noticed my jpgs in last email. I'm attaching the relevent one again and also a new one relevant to that one citation... after I clear the ghost files from the cite attachments, and try to open the pdf with a full name and pdf extention, I still get error messages from Endnote.  I'm attaching a new jpg about that message.   Best, Rani


Thomson Reuters:"Re: Endnote can't import" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 15 Oct 2011 14:55:41 -0700
Subject: Re: Endnote can't import
Author: rani (Visitor)
Date: 10-15-2011 10:55 PM

Followup.  I'm attaching two print to screen jpgs with images of what happens after I delete the pdfs and ghost images from the citation and then close endnote, open it up again and then re-download the pdfs.   Yet again, the ghost images show up!  And yet again Endnote blocks me at every step.   By the way, I did a deep disk sector check in case it related to my hard drive, there were no errors.    


Thomson Reuters:"Re: Endnote can't import" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 15 Oct 2011 16:02:01 -0700
Subject: Re: Endnote can't import
Author: CrazyGecko (Guru)
Date: 10-16-2011 12:01 AM

rani wrote:   ....So, some of them copy, and when I went through the cites, one by one and tried to copy them (very time consuming), I did go through the sets that led to a rejection, and found that some of the file attachments have "shadow" / ghost attachments.... I'm attaching two jpgs, one which has a print to screen image of what I see in the faulty cites.   .....Most of them work fine, it's just the cites with the ghost files (again, see jpg) that don't work and muck up everything I'm trying to do.   Honestly, this is such a  no brainer in the Ednote software development end.   Why do they set the software so it cancels the entire import because of one bad link?  It should instead move that cite to an error folder similar to the duplicates folder and let the importing continue. Thanks for running through the tests which shifts focus to these "ghost" attachments as  the heart of the problem. Coincidentally, another user (fitz_m) reported a similar problem of "phantom" attachments from ProQuest (refer to this thread where fitz_m also posted tech support' solution. In that case, EndNote tech support identified the problem as the filter.)   In your case,  it appears removing the "ghost" attachments are the first priority but identifying and removing them is a big problem.  Since the ghost attachment icon is image-based and mimics a real pdf it doesn't have any unique characteristic to easily identify and remove (either in EndNote or another software) - apart from opening each reference and deleting the icons.   Since these situations seem to occur (based on your and fitz_m's experiences and maybe others as well), there should be an EndNote tool/app for removing these ghost icons in a quick and easy fashion.  


Thomson Reuters:"Re: Endnote can't import" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 15 Oct 2011 16:39:41 -0700
Subject: Re: Endnote can't import
Author: rani (Visitor)
Date: 10-16-2011 12:39 AM

Gecko, thank you so much for responding.   You're right, there's no easy fix for me but it would be an easy fix for Endnote developers - and something they should have done long ago.  All they need to do is set their software so it keeps importing the files and moves the corrupted citation to a different error folder.  But no, it just gums up the works so there's no option for me unless I'm willing to spend countless weeks trying to clear up the problem.   I seem to have more problems now that I'm importing from Sage, so it's possible they're adding something to gum up the works.    But why some of them and not others?  And why do they support endnote export and download?   But again, this whole problem is really a problemw with lack of functionality of endote's software.  I should not have to waste my time when they could just add some code to prevent these problems - and to enable the software to keep importing the files that are proper.   On my comment, all my enl files and the .data files are in the same folder.   I know what you're asking, but I have it set up the way it's supposed to be - and the way I've had it for years.   On your other question, at this point all of my databases are messed up and  corrupt.   Including my most important one, which has 150,000 cites and 45,000 pdf articles.   Best, Rani


Thomson Reuters:"Re: Endnote can't import" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 15 Oct 2011 16:55:01 -0700
Subject: Re: Endnote can't import
Author: rani (Visitor)
Date: 10-16-2011 12:54 AM

Interesting.  The two ghost cites I noticed have two DOIs each


Thomson Reuters:"Re: Endnote can't import" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 15 Oct 2011 18:08:41 -0700
Subject: Re: Endnote can't import
Author: CrazyGecko (Guru)
Date: 10-16-2011 02:08 AM

rani wrote    On your other question, at this point all of my databases are messed up and  corrupt.   Including my most important one, which has 150,000 cites and 45,000 pdf articles.   Best, Rani Thanks for the info, Rani.  Quite agree about the inclusion of a "fix" in EndNote to address this situation.  BTW, from various postings on the forum by users and Thomson Reuter folk, a last option is to send the damaged libraries to tech support as there's a possibility of recovering the files.   Also if you're able export the cites/references as a tab delimited file then import the .txt file into EndNote?  Granted it won't address the pdfs but at least the cites/references will be housed in a "clean" and new .enl library file.


Thomson Reuters:"Re: Endnote can't import" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 15 Oct 2011 23:46:41 -0700
Subject: Re: Endnote can't import
Author: rani (Visitor)
Date: 10-16-2011 07:46 AM

Thanks so much, Gecko, but I'm going to have to wait for them to come up with a fix.   Should be easy for them to do, but near impossible from my end.    My biggest endnote database is close to 30 GB in size - the smaller ones are less important.   I can still use them, I just can't import or export them - something I need to do with my biggest file to avoid having to wait 2 minutes in between transactions for it to activate.   PLEASE Endnote software guys, come up with a fix for this.   Rani    


Thomson Reuters:"Re: Endnote can't import" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 17 Oct 2011 13:21:21 -0700
Subject: Re: Endnote can't import
Author: rsbeta (Thomson Reuters)
Date: 10-17-2011 09:21 PM

Rani, please check your private messages. Thanks!


Thomson Reuters:"Re: Endnote X5 Cite While You Write Error" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 18 Oct 2011 07:26:41 -0700
Subject: Re: Endnote X5 Cite While You Write Error
Author: medmunds (Thomson Reuters)
Date: 10-18-2011 03:26 PM

Hi - You can find general Cite While You Write installation instructions at this FAQ - http://www.endnote.com/support/faqs/CWYW/faq1.asp. Below is an excerpt that I've modified for X5 for convenience.   If after following the instructions above the tools still do not appear: Close Word and EndNote. Open your hard drive and go to the following folder: EndNote X5: Applications:EndNote X5:Cite While You Write. Copy the file "EndNote CWYW Word 2011.bundle" by highlighting the file and going to "Edit > Copy." Go to the folder Applications:Microsoft Office 2011:Office:Startup:Word and paste the file, "Edit Paste."  Note: In non-English versions of Word, the folder named "Startup" may be called "Start" or be in the localized language of Word.  Start Word, go to "Word > Preferences" and click on "File Locations." If the Startup folder is not set, highlight "Startup" and click on "Modify". Select the folder Applications:Microsoft Office 2011:Office:Startup:Word and click "Choose." Click "OK" and close Word. Start EndNote and then start Word.  - Mathilda, the EndNote team  


Thomson Reuters:"Re: Endnote X4.0.2 and Mac OS X Lion (10.7)" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 19 Oct 2011 09:45:21 -0700
Subject: Re: Endnote X4.0.2 and Mac OS X Lion (10.7)
Author: bayendor (Visitor)
Date: 10-19-2011 05:45 PM

I have also experienced the same problem described in this forum.   Prior to upgrading to Lion (OS X 10.7), I had a working installation of Pages 09 4.x with Endnote X4.0.2.   Once I upgraded to Lion I began noticing the invisible citation insertion problem.   I dealt with it as others have here, by switching back and forth between citation styles.   I had hoped that Endnote X5 would resolve the problem, however it did not.  To be thorough I  deleted both Pages and Endnote X5 and did a clean re-install, and the problem persists: Using Edit>EndNote Citations>Bibliography Format and choosing a different format then causes the invisible character to show as the proper citation. Also, under Edit>EndNote Citations>Manage Citations if I delete a citation, it is not removed from the bibliography at the end of the document.  I have to use Edit>EndNote Citations>Bibliography Format to change to a different format, then the bibliography updates.  Then I have to change the Bibliography format back to what I originally wanted.     The same thing goes for making the invisible in-text citation appear, switch to something else then switch back. It is also reported on the Apple Pages support site, see this thread at this link: http://bit.ly/q2HAFk This appears to be related to Mac OS X 10.7.x and the built in version control. When I raised the issue with Thomson Reuters support and asked for it to pushed up to next higher level I got this response from Jason at Global Customer Support    Hello David, I apologize for the issue you are currently having with inserting references into Pages. Unfortunately, the issue you are describing would be due to something in the Cite While You Write tools themselves in Pages. Pages, unlike Word, does not allow us to add our own developed add-in files (Cite While You Write). Instead, Apple developed the add-in directly into the Pages application, we have no control over it. Because of this, the issue you are having is actually something that will need to be brought up to Apple. Any suggestions or issues you may have with Cite While You Write in Pages will need to be sent via apple, as they have sole control over Pages compatibility with EndNote.  http://www.apple.com/feedback/pages.html Thank you, Jason Weitzman   --------------------   I have attached the entire email transcript of my support conversation with Thomson Reuters.      


Thomson Reuters:"Re: Endnote X5 hangs up when loading large database" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 19 Oct 2011 12:56:51 -0700
Subject: Re: Endnote X5 hangs up when loading large database
Author: missmargotmac (New User)
Date: 10-19-2011 08:56 PM

I have also experienced this problem even when loading relatively small libraries (140 MB) that have multiple PDFs (210) attached. It says it's "indexing" them and gets all the way to the end (209 of 210) and then says "the document could not be opened". Has anyone gotten help from tech support?


Thomson Reuters:"Re: EndNote Web URL" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 20 Oct 2011 06:26:51 -0700
Subject: Re: EndNote Web URL
Author: medmunds (Thomson Reuters)
Date: 10-20-2011 02:26 PM

Do you mean the URL in the X5 Preferences for EndNote Web? How is it not working? The default URL is http://www.myendnoteweb.com:80/. This should work to activate an existing account.    - Mathilda, the EndNote team


Thomson Reuters:"Re: Endnote X4 and Word 2011 - Bilbilography all CAPS" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 21 Oct 2011 02:18:11 -0700
Subject: Re: Endnote X4 and Word 2011 - Bilbilography all CAPS
Author: nargessgolshan (New User)
Date: 10-21-2011 10:18 AM

Hi, I have the same problem, I have Mac word 2011 and endnote X4.0.2. the names of the authors appear in my bibliography with capital letters. I even changed the style of my last paragraph in text which is the word "references". but the problem did not solve. Could someone tell me what to do?


Thomson Reuters:"Re: Endnote X4 and Word 2011 - Bilbilography all CAPS" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 21 Oct 2011 06:26:51 -0700
Subject: Re: Endnote X4 and Word 2011 - Bilbilography all CAPS
Author: Leanne (Mentor)
Date: 10-21-2011 02:26 PM

If it just the authors and not all the fields, you are likely using a style that specifies that the Author field be all caps, or that in your records, the authors are entered as all caps. Try formatting the manuscript with a different style, and see if it is style specific, and not document specific. 


Thomson Reuters:"Re: EndNote X5 - Ambiguous Citations" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 22 Oct 2011 14:56:31 -0700
Subject: Re: EndNote X5 - Ambiguous Citations
Author: CrazyGecko (Guru)
Date: 10-22-2011 10:56 PM

Have you:   1. Reconfirmed that the output style that EndNote is using does indeed have the "Ambiguous Citations" set to include initials (refer to attached example from the APA 6th output style)?   Also check whether additional options are needed and should be included in order to differentiate what is "ambiguous".   2. Now that you're using X5, did you try unformatting then reformatting the citations?   a.  First make a backup copy of the document file as a precaution, in the MS Word ribbon, locate the EndNote tab.   b. Within the EndNote tab, click the "Convert Citations an Bibliography" drop down menu then select: Convert to Unformatted Citations. This will convert the in-text citations to the temporary "curly-cue" format.   c. Now that the citations have been unformatted, it's time to re-format them.  Return to the EndNote tab, but now click to select: Update Citations and Bibliography.   3. Did you take a closer look the references which you expect to have the author's initials included (per the Ambiguous Citations setting) to see if there's any pattern?  Also, did you open each of those references to see if the way the author's name has been entered (including unintended blank spaces) may be affecting the way EndNote is "reading" the names?


Thomson Reuters:"Re: EndNote X5 - Ambiguous Citations" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 22 Oct 2011 14:59:41 -0700
Subject: Re: EndNote X5 - Ambiguous Citations
Author: Dusty (New User)
Date: 10-22-2011 10:59 PM

Hi CrazyGeko,   Thanks! The settings are all fine. I'll try the reformatting and see if that helps.


Thomson Reuters:"Re: EndNote X5 - Ambiguous Citations" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 22 Oct 2011 15:36:41 -0700
Subject: Re: EndNote X5 - Ambiguous Citations
Author: Dusty (Visitor)
Date: 10-22-2011 11:36 PM

Sorry folks, that didn't help. It would appear that the main problem occurs with book sections, some with one author and some with multiple authors   That may not be much help, but it is all that I have at the moment 


Thomson Reuters:"Re: EndNote X5 - Ambiguous Citations" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 22 Oct 2011 15:45:11 -0700
Subject: Re: EndNote X5 - Ambiguous Citations
Author: Dusty (Visitor)
Date: 10-22-2011 11:45 PM

OK, I have found one of the problems. I have entered / imported the names as they were published and in one case the name was Bennett, Janet M. and in the other Bennett, Janet Marie and despite the fact that it is the same author and the articles had different dates, EndNote decided to use the full name to differentiate them. Is there any way around this without adapting the names to suite EndNote??


Thomson Reuters:"Re: EndNote X5 - Ambiguous Citations" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 22 Oct 2011 15:49:21 -0700
Subject: Re: EndNote X5 - Ambiguous Citations
Author: Leanne (Mentor)
Date: 10-22-2011 11:49 PM

Not unless you want to jetison the whole of the "ambiguous" settings.  Endnote doesn't have a way for you tell it that the two names are the same author, unless you make them exactly the same. 


Thomson Reuters:"Re: EndNote X5 - Ambiguous Citations" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 22 Oct 2011 16:15:21 -0700
Subject: Re: EndNote X5 - Ambiguous Citations
Author: Dusty (Visitor)
Date: 10-23-2011 12:15 AM

Thanks Leanne, I thought that might be the answer, but one should never give up hope. If authors names were written in the same manner in all medien our life would be a lot easier. I am working with around 1000 sources at the moment and the mere thought of having to go through them all and adjust things to suit is not funny. On top of that it is required that the literature is cited in the reference list as printed :-(   Once again thanks for your help!  


Thomson Reuters:"Re: Endnote can't import" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 23 Oct 2011 12:10:41 -0700
Subject: Re: Endnote can't import
Author: rani (Regular)
Date: 10-23-2011 08:10 PM

After spending a lot of time with my corrupted files - and since upgrading to Endnote X5, which did not seem to help the problem - I have a better handle on what the problem is.   For those interested in seeing the file, I tried to attach a "badfiles.enlx" for download, but this server will not allow uploads of enl or enlz or zip files.  So I uploaded it to my website. It can be downloaded at www.childergo.com/badfiles.zip   This is an endnote file with 11 bad citation attachments - which I could not copy or export to a new database.  As a result, I needed to selectively delete all the other 180 citations that did not go bad om the database.   But unfortunately, in this version the attachments may not show.   I think part of the problem seems to be Sage's tendency to put subtitles on the second line, so for articles such as "Editorial: Good is not bad", on importing Endnote only sees the title "Editorial", and not the full title and decides these are the same article - and correspondingly imports a second DOI.   This would not be so bad if it were note that Endnote stops in its tracks when it notices one of the attachments is off.  My problem is not the bad files - I don't care about them directly.  It's that Endnote's import system seems to have corrupted many file attachments and in the process it means I can't recover the large databases, I can't copy or move citations over unless I leave out the bad ones and I can't resave the database.  This is an untennable and miserable situation for me since I've struggled so hard to keep large databases to enable me to search all in one place.   I think some of my problem also may occur when I search for duplicates.   Since Endnote often misses articles that are identical, I started searching for duplicates without the issue or without the pages ln the duplication search.  I found a ton of duplicates this way, but I think in the process it must have corrupted the files - and there is no fix for this with Endnote's software.   I could go through my large database citations one by one, but why should I spend weeks on this when Endnote could greatly help by providing an improved database recovery system in the Tools menu that would separate the bad cite attachments.  It would also help if they enabled me to search my dataabases for multiple files in the attachment folder, so I could try to find the bad cites.  It would also help if they enabled me to search for citations in my database that have more than one DOI in them - which seems to mean it's likely corrupted.    In the meantime, I wanted to mention it to others - I'd love some suggestions for my problem but also to warn you about this.    Download at www.childergo.com/badfiles.zip   Best, Rani


Thomson Reuters:"Re: Endnote can't import" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 23 Oct 2011 12:53:01 -0700
Subject: Re: Endnote can't import
Author: Leanne (Mentor)
Date: 10-23-2011 08:52 PM

I understand that the program should either not allow you download files that will lead to a corruption in the first place, or be able to identify and remove or rectify a corrupt record after the fact and that it was good to alert the developers to this serious problem.    One way to at least minimize your pain going forward, would be to first download the files to an empty library and from there, check out the results, before you import them into your main library.  At least that way you could recognize or investigate the problem before you corrupt the main library?    I routinely connect from or import into a temporary library, as it (a) allows me to globally edit the keywords and thus auto group things once they are in my main library via smart groups, (b) allow me to weed out references I don't really want or need (c) discard duplicates during the import step and (d) I guess would alert me to a problem if there is one with a specific download or import.     


Thomson Reuters:"Re: Endnote can't import" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 23 Oct 2011 13:18:41 -0700
Subject: Re: Endnote can't import
Author: rani (Regular)
Date: 10-23-2011 09:18 PM

Thanks for getting back, Leanne.  Your suggestion is a last resort solution for future searching, but it doesn't help me at all with my main database, which has 125,000 citations and 50,000 attachements, which is already corrupted. I've spent years developing it and many of the attachments were ones that I hand scanned and added as attachments.   The files also have my notes about the articles.     The thing is, this is something that is near impossible for me to deal with but that Endnote can readily fix.  It's completely unacceptable to have the database import and export just cancel out - vaporize - when it finds a corrupted attachment that resulted from its own software.   PLEASE ENDNOTE, a fix is in your hands.   Rani


Thomson Reuters:"Re: Endnote web CWYW plugin for Mac" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 23 Oct 2011 16:08:51 -0700
Subject: Re: Endnote web CWYW plugin for Mac
Author: Leanne (Mentor)
Date: 10-24-2011 12:08 AM

EndNote Web: Cannot find a copy of EndNote X4 to launch. Error code is 10814  See this article from the Endnote knowlegebase which says the below (direct copy):   This happens with Word 2008/2011. After EndNote Web plug-in installation, when trying to use the CWYW toolbar in Word, you will see EndNote toolbar instead of EndNote Web toolbar. When you try accessing this toolbar you will be prompted with this error message, Cannot find a copy of EndNote to launch. Error code is 10814 This can be resolved by switching the tools to EndNote Web. To do this in Word 2008/2011. 1. Open Word. 2. Go to the "Tools" menu, choose "EndNote" and select "Cite While You Write Preferences." 3. Here, go to the "Applications" tab. 4. Select EndNote Web. Enter the Registered username and password for EndNote web. 5. Click OK. Then restart Word and try using the tools again.


Thomson Reuters:"Re: Endnote web CWYW plugin for Mac" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 23 Oct 2011 16:32:11 -0700
Subject: Re: Endnote web CWYW plugin for Mac
Author: Mandy (New User)
Date: 10-24-2011 12:32 AM

thank you thank you thank you!


Thomson Reuters:"Re: Endnote can't import" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 23 Oct 2011 18:59:51 -0700
Subject: Re: Endnote can't import
Author: rani (Regular)
Date: 10-24-2011 02:59 AM

Followup, after spending a day struggling with the corrupted cites.   In every case where the cite is corrupted, it appears that Endnote also imported a second DOI record.    Much of the problem seems to be caused by Endnote's importing of files - it only looks at the first line of the title when comparing duplicates, but I notice now that a number of publishers list two lines of titles.   For example "Laws and rules" is the first line, and then a name for the principal is on the second line.   Endnote is inserting new DOIs, which corrupts the database.


Thomson Reuters:"Re: EndNote X4 and APA 6th" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 24 Oct 2011 01:48:21 -0700
Subject: Re: EndNote X4 and APA 6th
Author: zw723 (New User)
Date: 10-24-2011 09:48 AM

thanks so much


Thomson Reuters:"Re: Endnote X4 and Word 2011 - Bilbilography all CAPS" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 24 Oct 2011 07:33:51 -0700
Subject: Re: Endnote X4 and Word 2011 - Bilbilography all CAPS
Author: nargessgolshan (New User)
Date: 10-24-2011 03:33 PM

yes, that was the problem, now it is solved. Many thanks :-)


Thomson Reuters:"Re: Endnote X5 reconfigures itself constantly" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 24 Oct 2011 10:27:11 -0700
Subject: Re: Endnote X5 reconfigures itself constantly
Author: JimmyM (Moderator)
Date: 10-24-2011 06:27 PM

Greetings, Regarding the appearance of EndNote's Cite While You Write tools, the commands associated with EndNote X5 would not appear on the Add-ins tab.  EndNote X5 would have its own tab called 'EndNote X5' within Word 2007.  The EndNote X5 tab should be created during the EndNote X5 installation process.  If you're unable to find this tab-   1.  I would suggest temporarily closing all programs.   2.  Once you've closed out of all running software, bring up the Windows Control Panel and go to the Programs and Features section to access the Uninstall a Program screen.   3.  Find EndNote X5 on the list of installed software, select it and choose the Repair option.   4.  After repairing EndNote X5, open Word again to see if you're able to find the mentioned EndNote X5 tab.   5.  If the EndNote X5 tab still does not show, I would suggest checking Word for disabled add-ins- http://endnote.com/support/faqs/CWYW/faq48.asp     Please let me know if this helps.   Best Regards, Jimmy M. Customer Technical Support Representative Scientific Thomson Reuters Phone: +1 800 336 4474 ResearchSoft Product Support thomsonreuters.com  


Thomson Reuters:"Re: EndNote X5 Highlights" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 26 Oct 2011 09:35:21 -0700
Subject: Re: EndNote X5 Highlights
Author: Colin_Gillies (Thomson Reuters)
Date: 10-26-2011 05:35 PM

EndNote and EndNote Web are on slightly different development tracks, and the system requirements for either one are going to be different from time to time. There will be a future release of EndNote Web that will have been designed and tested from day 1 to work with Lion, and that version will have the OS listed on the system requirements page. We have not had reports of Lion specific issues with the current release of EndNote Web - If anyone is encountering issues, please contact our tech support team directly. It sounds like the issue above may just be with CWYW, which may be a seperate issue that is not OS specfic.   Thanks, Colin The EndNote Team.


Thomson Reuters:"Re: EndNote X5 Highlights" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 26 Oct 2011 12:30:21 -0700
Subject: Re: EndNote X5 Highlights
Author: Leanne (Mentor)
Date: 10-26-2011 08:30 PM

What is their error?  If it is something like 'could not find a copy of Endnote x4.0.2 to launch, error code = -10814".  Then go to this thread. 


Thomson Reuters:"Re: endnote X5 searching online" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 26 Oct 2011 14:17:11 -0700
Subject: Re: endnote X5 searching online
Author: CrazyGecko (Guru)
Date: 10-26-2011 10:17 PM

Hard to say as your description is a bit thin - could you provide more details?  For example, are you accessing the online databases through an EndNote connection file?  If so, what's the name and is it one which you are authorized to access? Are you searching via EndNote's Online Search window which lists assorted fields to search on (e.g., Author, Year, Title)? 


Thomson Reuters:"Re: endnote X5 searching online" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 26 Oct 2011 14:17:31 -0700
Subject: Re: endnote X5 searching online
Author: Leanne (Mentor)
Date: 10-26-2011 10:17 PM

Does it fail to find the matches (number is zero) or fail to retreive any matches (says there are x matches, but none are retrieved?)   Are you using the integrated mode or the Online mode?   Have you set your preferences to "discard duplicates -- check-box in the duplicate preferences settings.    Have you either entered a valid endnote web account or said "don't set up at this time"?  - or is that screen learking behind you endnote screens? 


Thomson Reuters:"Re: Endnote X4 Cite while you write" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 28 Oct 2011 01:40:51 -0700
Subject: Re: Endnote X4 Cite while you write
Author: CrazyGecko (Guru)
Date: 10-28-2011 09:40 AM

Before clicking the "Insert my citations" (in MS Word) did you first select the reference(s) in the EndNote library?  (Meaning you clicked to "highlight"/select the reference(s) before proceeding to "insert my citations"?    If you are pre-selecting the references if the insertion isn't working in MS Word did you try inserting them from the EndNote toolbar instead?


Thomson Reuters:"Re: Endnote X4 Cite while you write" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 28 Oct 2011 06:54:51 -0700
Subject: Re: Endnote X4 Cite while you write
Author: Leanne (Mentor)
Date: 10-28-2011 02:54 PM

In addition to CG's comments, what style are you using? 


Thomson Reuters:"Re: Endnote tool bar does not appear in Word" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 31 Oct 2011 12:11:11 -0700
Subject: Re: Endnote tool bar does not appear in Word
Author: CrazyGecko (Guru)
Date: 10-31-2011 07:11 PM

There may be a compatibility issue with running EndNote X4 with Word 2002. Per Thomson Reuters' chart, CWYW is not supported for Word 2002 (see here for chart). You should upgrade your MS Word/Office software.


Thomson Reuters:"Re: Endnote tool bar does not appear in Word" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 1 Nov 2011 05:23:01 -0700
Subject: Re: Endnote tool bar does not appear in Word
Author: Tinavol (New User)
Date: 11-01-2011 12:22 PM

Thank you very much for your prompt answer! I will try upgrading the MS office and I hope this will solve the problem.   I don't understand though how I was able to work so far (6 months now) with Word 2002 without any problem if there are compatibility issues between the version of word and endnote....


Thomson Reuters:"Re: EndNote x4 problem with Word 2010, PC" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 1 Nov 2011 06:29:31 -0700
Subject: Re: EndNote x4 problem with Word 2010, PC
Author: Leanne (Mentor)
Date: 11-01-2011 01:29 PM

Have you looked at this FAQ   CWYW 60: I had the EndNote tools in Word, but they are now missing. How can I get them back?    Answer: This can happen if the EndNote tools are disabled in Word. Note: This FAQ is intended to restore the EndNote CWYW tools. If you’ve never seen the EndNote tools loaded in Word, please see this FAQ. Word 2007/2010: Word 2007: Click on the Office icon and select "Word Options." Word 2010: Click on the File ribbon and select "Options." Click on "Add-ins." Change the "Manage" options to "Disabled Items." Click Go. Highlight any EndNote item(s) and click "Enable." Click OK.If prompted, select to allow the file(s) to be loaded by Word. Close and re-open Word when this is done. If prompted, select to allow the file(s) to be loaded by Word. Close and re-open Word when this is done.  


Thomson Reuters:"Re: Endnote tool bar does not appear in Word" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 1 Nov 2011 06:49:51 -0700
Subject: Re: Endnote tool bar does not appear in Word
Author: Leanne (Mentor)
Date: 11-01-2011 01:49 PM

Yes, well maybe it isn't supported - but I think it works.  Did you try this FAQ?   CWYW 60: I had the EndNote tools in Word, but they are now missing. How can I get them back?   Answer: This can happen if the EndNote tools are disabled in Word. Note: This FAQ is intended to restore the EndNote CWYW tools. If you’ve never seen the EndNote tools loaded in Word, please see this FAQ. Word 2000/XP (2002)/2003: Click the "Help menu" and select "About Microsoft Office Word." Click "Disabled Items." Highlight any EndNote item(s) and click "Enable." Click Close. Click OK.If prompted, select to allow the file(s) to be loaded by Word. Close and re-open Word when this is done.  


Thomson Reuters:"Re: Endnote tool bar does not appear in Word" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 1 Nov 2011 07:42:31 -0700
Subject: Re: Endnote tool bar does not appear in Word
Author: Tinavol (Visitor)
Date: 11-01-2011 02:42 PM

Yes I have already tried this option but there is no endnote file there.... if you think of anything else please let me know!   Thank you!


Thomson Reuters:"Re: Endnote tool bar does not appear in Word" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 1 Nov 2011 08:18:21 -0700
Subject: Re: Endnote tool bar does not appear in Word
Author: Leanne (Mentor)
Date: 11-01-2011 03:18 PM

yep.  I suggest you uninstall Endnote. Backup your registry then clean out the registry (delete any thing relating to ResearchSoft ISI).  Make sure any office programs are closed.  Reinstall endnote.  Open word. Are the tools back?


Thomson Reuters:"Re: Endnote tool bar does not appear in Word" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 1 Nov 2011 08:21:11 -0700
Subject: Re: Endnote tool bar does not appear in Word
Author: Leanne (Mentor)
Date: 11-01-2011 03:21 PM

Oh yes, -- make sure you have updated Endnote to its most recent release, for X4 that is X4.0.2 


Thomson Reuters:"Re: Endnote tool bar does not appear in Word" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 1 Nov 2011 08:55:21 -0700
Subject: Re: Endnote tool bar does not appear in Word
Author: Tinavol (Visitor)
Date: 11-01-2011 03:55 PM

Which registry cleaner do you recommend? I have ccleaner. Is this good enough?


Thomson Reuters:"Re: Endnote tool bar does not appear in Word" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 1 Nov 2011 09:00:11 -0700
Subject: Re: Endnote tool bar does not appear in Word
Author: Leanne (Mentor)
Date: 11-01-2011 04:00 PM

I just do a regedit and search for the ResearchSoft folders and delete them (after removing endnote via the control panel removed programs). 


Thomson Reuters:"Re: Endnote tool bar does not appear in Word" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 2 Nov 2011 02:46:51 -0700
Subject: Re: Endnote tool bar does not appear in Word
Author: Tinavol (Visitor)
Date: 11-02-2011 09:46 AM

  I tried everything that you suggested - I cleaned my registry with regedit and ccleaner, then reinstalled endnote. It didn't work either. However, I had a demo version of Office 2010 which I installed on my computer and finally Endnote works with it!!! what a relief! I can continue writing my thesis :smileyhappy:   Before I abandon this version of office completely, I also think of uninstalling and reinstalling the old version of Office XP that I have been working so far with, just to check if this would solve the problem because I am curious to find out if some stupid damage has only caused this problem (I already did a repair and modification w/o a restart of computer which hasn't given the solution) . Would this action though cause any damage to my office files which are set to open with office XP though???   Thanks!


Thomson Reuters:"Re: Endnote tool bar does not appear in Word" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 2 Nov 2011 07:29:01 -0700
Subject: Re: Endnote tool bar does not appear in Word
Author: Leanne (Mentor)
Date: 11-02-2011 02:28 PM

I caution you that Word XP and 2010, are so different that it may impede your work flow!  I am still floundering when I am looking thru all those ribbons to find what I could do in seconds in XP/2003.  I have a student who switched to word 2010 a week before he had to submit, and it was almost the death of us both! But it would have been worse, if he couldn't use Endnote at all, I guess?!


Thomson Reuters:"Re: Endnote tool bar does not appear in Word" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 2 Nov 2011 07:33:21 -0700
Subject: Re: Endnote tool bar does not appear in Word
Author: Leanne (Mentor)
Date: 11-02-2011 02:33 PM

and have you tried tech support?


Thomson Reuters:"Re: Endnote tool bar does not appear in Word" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 2 Nov 2011 11:54:41 -0700
Subject: Re: Endnote tool bar does not appear in Word
Author: Tinavol (Visitor)
Date: 11-02-2011 06:54 PM

Leanne, thank you very much for sharing your experience! Office 2010 that I switched to is a demo version for 60 days so I will need to get new permanent office soon. I hope it only interferes with the work flow and doesn't bring about compatibility issues and changes in my office files.... i am worrying a bit about that. Do you know if it is safe to unistall and reinstall of Office XP while having my files opening with Office XP? Is this what you mean by tech support?   Tina


Thomson Reuters:"Re: Endnote tool bar does not appear in Word" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 2 Nov 2011 12:12:31 -0700
Subject: Re: Endnote tool bar does not appear in Word
Author: CrazyGecko (Guru)
Date: 11-02-2011 07:12 PM

Tinavol wrote:   Before I abandon this version of office completely, I also think of uninstalling and reinstalling the old version of Office XP that I have been working so far with, just to check if this would solve the problem because I am curious to find out if some stupid damage has only caused this problem (I already did a repair and modification w/o a restart of computer which hasn't given the solution) . Would this action though cause any damage to my office files which are set to open with office XP though???     It's not a good idea to uninstall/reinstall an older version of the same program once a newer version has been installed.  It may, however, be possible (although not advisable) to have both programs on the same computer but you'll need to uninstall both programs then re-install in the following order/procedure:   1.  Backup all important document files (including email) as a precaution before proceeding.   2.  First uninstall the "last on-board" program (Office 2010); restart the computer, then clear-out the registry to remove any remaining folders/files associated with Office 2010.    2. Next, uninstall Office XP; restart the computer, then clear-out the registry to remove any folders/files associated with Office XP.  Restart the computer, then install Office XP first; restart the machine.  You can check your files at this point.    Whatever the outcome, to ensure the optimal conditions for working/running EndNote X4, it's still highly advised to upgrade to Office 2010.  (Which means uninstalling Office XP, restarting, clearing out the registry before installing Office 2010.) 


Thomson Reuters:"Re: Endnote tool bar does not appear in Word" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 2 Nov 2011 12:15:11 -0700
Subject: Re: Endnote tool bar does not appear in Word
Author: Leanne (Mentor)
Date: 11-02-2011 07:15 PM

I am not exactly sure what you are asking about, while your files are "open".  I meant to call Endnote Tech Support to ask them to walk thru what you need to do to recover your toolbar in XP with ENX4.  Nothing should ever be "open" when you are uninstalling either Word  or Endnote and endnote has to be installed after word.   By the way, and this may be your problem,  (I found this in this FAQ about an unrelated error message.)   On a Windows 2000/XP/Vista/7 system you must install the program while logged in as the user who will be running the program, and this account must have administrative rights to the local machine in order for the registry to be updated correctly. Rerun the installation under these conditions and the error should be resolved.


Thomson Reuters:"Re: endnote x4 can't open pdf attachments" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 2 Nov 2011 15:28:41 -0700
Subject: Re: endnote x4 can't open pdf attachments
Author: stevers (New User)
Date: 11-02-2011 10:28 PM

I had the same problem after I upgraded to a new Mac. I found that the files were not being copied to the PDF directory (even though EndNote appeared to be importing them just fine). I ended up changing the permissions on the EndNoteLibrary.Data directory, and applied those permissions to all enclosed items. This worked for me.


Thomson Reuters:"Re: Endnote tool bar does not appear in Word" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 4 Nov 2011 02:05:41 -0700
Subject: Re: Endnote tool bar does not appear in Word
Author: Tinavol (Visitor)
Date: 11-04-2011 09:05 AM

CrazyGecko and Leanne,   Thank you very much for your advice. I will try these soon and let you now how it worked out!


Thomson Reuters:"Re: Endnote web search not responding" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 10 Nov 2011 07:43:18 -0800
Subject: Re: Endnote web search not responding
Author: Leanne (Mentor)
Date: 11-10-2011 03:43 PM

http://www.endnote.com/support/helpdocs/enw_qrc_en.pdfPerhaps this Quick Reference Card will help.  You need to set up a registration with Endnote Web to use it.  I assume that is what you are missing? 


Thomson Reuters:"Re: Endnote web search not responding" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 10 Nov 2011 16:17:28 -0800
Subject: Re: Endnote web search not responding
Author: jue (Visitor)
Date: 11-11-2011 12:17 AM

Hi Leanne,   Thanks for such a promt reply. I did as suggested but discovered that my 'endnote subscription could not be registered. The registration number associated with your endnote subsription has already been used'. This I suspected is due to me intalling endnote several times due to problems with my laptop ( windows crashed and end up buyiing a new laptop). Any suggestions? How do I activate my subsription again? Thanks in advance.   Regards, Jue


Thomson Reuters:"Re: Endnote web search not responding" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 10 Nov 2011 17:09:18 -0800
Subject: Re: Endnote web search not responding
Author: Leanne (Mentor)
Date: 11-11-2011 01:09 AM

Then I would call  tech support, http://www.endnote.com/support/entechform.asp   http://science.thomsonreuters.com/techsupport/hours/     


Thomson Reuters:"Re: Endnote web search not responding" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 10 Nov 2011 17:13:28 -0800
Subject: Re: Endnote web search not responding
Author: jue (Visitor)
Date: 11-11-2011 01:13 AM

Thanks so much. Will do so. 


Thomson Reuters:"Re: EndNote X5 _ MS word 2003. Problem with Hotkeys" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 16 Nov 2011 05:34:08 -0800
Subject: Re: EndNote X5 _ MS word 2003. Problem with Hotkeys
Author: Dariusz (New User)
Date: 11-16-2011 01:33 PM

I have the same problem: keybord shortcuts for my EndNote X5 do not work. I use MS Word 2003 under Windows XP. Please help.   Dariusz


Thomson Reuters:"Re: Endnote X5 + Lion + Word 2011 = SLOW (I am sticking with X4 for Mac)" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 16 Nov 2011 08:49:48 -0800
Subject: Re: Endnote X5 + Lion + Word 2011 = SLOW (I am sticking with X4 for Mac)
Author: jmeyers (New User)
Date: 11-16-2011 04:49 PM

Hey, how'd you get it to work at all? I would trade speed for INVISIBILITY! Seriously, how did you install it? Because my attempts have failed utterly.   -Joan


Thomson Reuters:"Re: Endnote X5.0.1 Bld 5774 Bug?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 18 Nov 2011 09:35:08 -0800
Subject: Re: Endnote X5.0.1 Bld 5774 Bug?
Author: Leanne (Mentor)
Date: 11-18-2011 05:35 PM

You need to change the style in the manuscript, not in the endnote program.  that way you can be working on several manuscript heading to different journals at the same time!    In Word 2010, that is a dropdown on the endnote ribbon. 


Thomson Reuters:"Re: EndNote X5 toolbar buttons covered by the style dropdown." - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 18 Nov 2011 09:38:08 -0800
Subject: Re: EndNote X5 toolbar buttons covered by the style dropdown.
Author: Leanne (Mentor)
Date: 11-18-2011 05:38 PM

hmmm, looks different to my light blue see thru default.  Have you changed the theme?  Wonder if that is the problem... I would report to tech support. 


Thomson Reuters:"Re: Endnote X4.0.2 causing Word 2011 to crash" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 18 Nov 2011 15:37:18 -0800
Subject: Re: Endnote X4.0.2 causing Word 2011 to crash
Author: drst (New User)
Date: 11-18-2011 11:37 PM

I am having a similar problem.  Word for mac 2011 with endnote X4.0.2 worked for a file I made a few months back (with about 85 citations).  Now when I re-open the file it no longer compiles the bibliography without crashing word.  I even have an old 20 citation file that's also doing the same thing!!  


Thomson Reuters:"Re: Endnote X4.0.2 causing Word 2011 to crash" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 18 Nov 2011 19:54:58 -0800
Subject: Re: Endnote X4.0.2 causing Word 2011 to crash
Author: drst (New User)
Date: 11-19-2011 03:54 AM

  The fix you suggest for cleaning the field codes (a bunch of steps followed by a paste into a blank doc) works on my files while they are still open.  Once I close them and reopen them the bibliography can no longer be formatted.  Word crashes when I try to format the bibliography.  This is a terrible pain in the neck.  This never used to happen -- should I revert back to an older version of either word or endnote??


Thomson Reuters:"Re: EndNote X5 Highlights" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 19 Nov 2011 17:47:08 -0800
Subject: Re: EndNote X5 Highlights
Author: bear0068 (New User)
Date: 11-20-2011 01:47 AM

how to change the size of font in sticky note in endnote x5 thank you for your help 


Thomson Reuters:"Re: EndNote X5 toolbar buttons covered by the style dropdown." - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 23 Nov 2011 07:56:58 -0800
Subject: Re: EndNote X5 toolbar buttons covered by the style dropdown.
Author: user1142 (New User)
Date: 11-23-2011 03:56 PM

The test system is running Microsoft Windows 7 Enterprise 32-bit with the default Windows 7 Aero Theme.


Thomson Reuters:"Re: EndNote X5 toolbar buttons covered by the style dropdown." - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 23 Nov 2011 15:11:58 -0800
Subject: Re: EndNote X5 toolbar buttons covered by the style dropdown.
Author: CrazyGecko (Guru)
Date: 11-23-2011 11:11 PM

Does the problem occur with other EndNote libraries or just this one?  Suggest testing other libraries to see if the problem is isolated to the library in question may suggest a possible file corruption.


Thomson Reuters:"Re: Endnote update all references" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 27 Nov 2011 23:00:48 -0800
Subject: Re: Endnote update all references
Author: CrazyGecko (Guru)
Date: 11-28-2011 07:00 AM

It may depend upon how the references were set up and the version of EndNote used. Refer to this thread and Jason's information on updating references.


Thomson Reuters:"Re: Endnote update all references" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 28 Nov 2011 01:01:38 -0800
Subject: Re: Endnote update all references
Author: vomov (New User)
Date: 11-28-2011 09:01 AM

Selecting mutiple references and clicking "find reference updates" would give me exactly what I want!  Since I'm using Endnote X5, that should be possible. However; the "find reference updates" is greyed out when I select more than one reference...    Is that a known bug, a bit of missing functionality, or am I selecting it from the wrong window (or something like that)?


Thomson Reuters:"Re: Endnote update all references" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 28 Nov 2011 01:52:18 -0800
Subject: Re: Endnote update all references
Author: CrazyGecko (Guru)
Date: 11-28-2011 09:52 AM

If you're running Windows you might be in luck as there's a patch for X5, upgrading the program to X5.0.1.  Among the improvements mentioned is: "Automatically update multiple references - including your whole library".   Information and downloading the patch is avaiable at the Thomson Reuters EndNote site: http://www.endnote.com/support/ENX501_WinMac_updater.asp  (Also note it never hurts to backup key files prior to installing anything.)   Also note additional support information is availabe at the same site by clicking "Support & Services" tab at the top of the page.  


Thomson Reuters:"Re: EndNote X5 toolbar buttons covered by the style dropdown." - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 28 Nov 2011 07:29:48 -0800
Subject: Re: EndNote X5 toolbar buttons covered by the style dropdown.
Author: user1142 (New User)
Date: 11-28-2011 03:29 PM

This problem occurs with all EndNote libraries. I have created a few new empty libraries with EndNote and observed this issue with those as well.


Thomson Reuters:"Re: EndNote X5 toolbar buttons covered by the style dropdown." - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 28 Nov 2011 12:10:38 -0800
Subject: Re: EndNote X5 toolbar buttons covered by the style dropdown.
Author: CrazyGecko (Guru)
Date: 11-28-2011 08:10 PM

Per Leanne's prior posting, does the problem persist after changing to a different Windows theme (other than Aero)?  Might be time to call/email tech support: http://www.endnote.com/support/entechform.asp


Thomson Reuters:"Re: Endnote X5 Cannot open file from USB device" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 28 Nov 2011 13:27:38 -0800
Subject: Re: Endnote X5 Cannot open file from USB device
Author: CrazyGecko (Guru)
Date: 11-28-2011 09:27 PM

Are you using Windows?  Are you able to put your cursor on the file, right-click, select "Properties", then see if the Attributes setting indicates: "Read-only".  If set to "Read-only", de-select the option then click OK.  Retry accessing the file.


Thomson Reuters:"Re: endnote error" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 29 Nov 2011 08:28:18 -0800
Subject: Re: endnote error
Author: medmunds (Thomson Reuters)
Date: 11-29-2011 04:28 PM

Without seeing the document or library, it's hard to guess at what's going on. I would recommend contacting technical support at http://www.endnote.com/support/entechform.asp. The error will appear under generalized circumstances when EndNote encounters something unexpected.    - Mathilda, the EndNote team


Thomson Reuters:"Re: EndNote X5 won't filter out duplicates???" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 29 Nov 2011 08:36:18 -0800
Subject: Re: EndNote X5 won't filter out duplicates???
Author: medmunds (Thomson Reuters)
Date: 11-29-2011 04:36 PM

The duplicate detection won't be invoked if you are using direct export which it sounds like you are if you're using Google Scholar. Duplicate detection does work when importing the old fashion way, as well as Online Search.  It's on the list for a future release. Is Google Scholar the only resource you use for finding and importing references or are there others?    - Mathilda, the EndNote team


Thomson Reuters:"Re: EndNote X5 won't filter out duplicates???" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 29 Nov 2011 10:08:28 -0800
Subject: Re: EndNote X5 won't filter out duplicates???
Author: Leanne (Mentor)
Date: 11-29-2011 06:08 PM

It is worth remembering that the duplicate detection for importing directly in the (seldom used) integrated mode has to be turned on from its default preference of "off". Discard duplicates doesn't work in any other automated situation in the current versions of endnote (up to X5.0.1).   To discard duplicates, I routinely import into a temporary library, and then import that library into my main library with "discard duplicates" on.  Then I run the find full full text on the new records, by sorting on either Record Numbers or the date added field.   


Thomson Reuters:"Re: EndNote X5 toolbar buttons covered by the style dropdown." - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 30 Nov 2011 10:33:49 -0800
Subject: Re: EndNote X5 toolbar buttons covered by the style dropdown.
Author: user1142 (Visitor)
Date: 11-30-2011 06:33 PM

The problem persists when the theme is changes to a non-aero theme. I tested with the non-aero "Windows 7 Basic" and "Windows Classic" themes.


Thomson Reuters:"Re: EndNote X5 toolbar buttons covered by the style dropdown." - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 30 Nov 2011 10:48:48 -0800
Subject: Re: EndNote X5 toolbar buttons covered by the style dropdown.
Author: CrazyGecko (Guru)
Date: 11-30-2011 06:48 PM

Thanks for testing the themes.  A patch for EndNote X5 (Windows) was recently issued although the description does not mention the situation you've described: http://www.endnote.com/support/ENX501_WinMac_updater.asp   You could try installing the patch but it might be time you contact tech support: http://www.endnote.com/support/entechform.asp  


Thomson Reuters:"Re: EndNote X5 toolbar buttons covered by the style dropdown." - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 30 Nov 2011 11:53:18 -0800
Subject: Re: EndNote X5 toolbar buttons covered by the style dropdown.
Author: user1142 (User)
Date: 11-30-2011 07:53 PM

The issue has been occuring on an EndNote 5.0.1 installation. The 5.0.1 patch had been applied before using EndNote and before the issue occurred. A technical support request has been filed.


Thomson Reuters:"Re: Endnote X5 Cannot open file from USB device" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 30 Nov 2011 12:38:18 -0800
Subject: Re: Endnote X5 Cannot open file from USB device
Author: hoerfrau (New User)
Date: 11-30-2011 08:38 PM

Thank you very much for your reply, CrazyGecko. I de-selected the option "read-only", but, unfortunately, it didn't help. The file is empty when I open it.   I had already installed the update before; and yes, I use Windows.   If somebody has another idea, please tell me. Thanks, Bernadette  


Thomson Reuters:"Re: Endnote X5 Cannot open file from USB device" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 30 Nov 2011 12:50:08 -0800
Subject: Re: Endnote X5 Cannot open file from USB device
Author: Jason (Moderator)
Date: 11-30-2011 08:49 PM

Due to the way in which EndNote was designed, we do not recommend running your library from a USB drive. The USB drive can be useful for transporting a library from one location to another, but the file system is simply not as stable as a regular computer hard drive. That being said, if you can open your library files from your local computer, you can attempt to use the Save A Copy option from the File menu to save a new copy of the library to the USB drive for use as a backup.   Also, keep in mind that if you are manually copying a library file from one location to another, be sure to copy both the .enl file and the associated .Data folder:   http://help.thomson.com/default.asp?portalid=tsc&refid=TS_ENDATABASEFAQ5   Jason Berman Technical Sup Rep RS Thomson Reuters   Phone: +1 800-336-4474 thomsonreuters.com


Thomson Reuters:"Re: EndNote X5 Change Text Dialog missing fields." - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 1 Dec 2011 07:04:28 -0800
Subject: Re: EndNote X5 Change Text Dialog missing fields.
Author: Leanne (Mentor)
Date: 12-01-2011 03:04 PM

Those sound like custom fields?  Since that dropdown is "generic" since it applies to all records, and not just records of a single ref type, those would be listed as the generic name, probably "custom 1" and "custom 2".


Thomson Reuters:"Re: EndNote X5 Change Text Dialog missing fields." - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 1 Dec 2011 09:03:38 -0800
Subject: Re: EndNote X5 Change Text Dialog missing fields.
Author: user1142 (User)
Date: 12-01-2011 05:03 PM

I was surprised to find Custom 1, 3, 4, and 5 set for Reference Type = Book Section. Custom 8 I had set myself, however I did not make any customizations to 1, 3, 4, or 5. I had expected the Custom 1-8 to be user-definable without any preset values. Does EndNote have preset values for Customer 1-8 for given Reference Types?


Thomson Reuters:"Re: EndNote X5 Change Text Dialog missing fields." - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 1 Dec 2011 09:08:28 -0800
Subject: Re: EndNote X5 Change Text Dialog missing fields.
Author: Leanne (Mentor)
Date: 12-01-2011 05:08 PM

I am surprised too.  I never noticed that before...


Thomson Reuters:"Re: EndNote X5 Change Text Dialog search fails to find records." - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 2 Dec 2011 10:31:48 -0800
Subject: Re: EndNote X5 Change Text Dialog search fails to find records.
Author: user1142 (Regular)
Date: 12-02-2011 06:31 PM

Apparently I need two posts in this forum just to attach five files.


Thomson Reuters:"Re: Endnote X5 Cite While You Write Error" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 3 Dec 2011 14:51:38 -0800
Subject: Re: Endnote X5 Cite While You Write Error
Author: jecampo (New User)
Date: 12-03-2011 10:51 PM

I had the same problem, but I was able to fix the problem following these steps. I suggest placing this information in the EndNote X5 pages. I spent a lot of time trying to find it.   Thanks


Thomson Reuters:"Re: Endnote keeps crashing my Word" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 4 Dec 2011 17:37:18 -0800
Subject: Re: Endnote keeps crashing my Word
Author: alexandrf (Visitor)
Date: 12-05-2011 01:37 AM

UPDATE: I was able to select all and copy it to the new document, this fixed the bug. Luckily I got small document.


Thomson Reuters:"Re: Endnote keeps crashing my Word" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 4 Dec 2011 17:47:58 -0800
Subject: Re: Endnote keeps crashing my Word
Author: CrazyGecko (Guru)
Date: 12-05-2011 01:47 AM

Do you have a Windows or Mac operating system? There's a recent patch issued for EndNote X5 (Windows) which updates the program to X5.0.1. Did your problem occur before or after installing the patch?   Info on the patch including downloading instructions is available at: http://www.endnote.com/support/ENX501_WinMac_updater.asp


Thomson Reuters:"Re: Endnote keeps crashing my Word" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 4 Dec 2011 18:10:28 -0800
Subject: Re: Endnote keeps crashing my Word
Author: alexandrf (User)
Date: 12-05-2011 02:10 AM

Mac OS


Thomson Reuters:"Re: EndNote isn't Linking to Word" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 5 Dec 2011 05:24:38 -0800
Subject: Re: EndNote isn't Linking to Word
Author: gilliann (Moderator)
Date: 12-05-2011 01:24 PM

Hello, tzoeller:   I'm afraid I'm not quite clear on what you mean. Do you mean that the EndNote toolbar is present in Word but is not working? Or do you mean you are not seeing the toolbar in Word at all? If the toolbar is properly loaded into Word, you should have an EndNote X4 menu under Word's Tools menu.   Thanks -- this will help us determine the best troubleshooting stretegy for your particular problem.


Thomson Reuters:"Re: EndNote X5 Change Text Dialog search fails to find records." - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 5 Dec 2011 10:30:48 -0800
Subject: Re: EndNote X5 Change Text Dialog search fails to find records.
Author: medmunds (Thomson Reuters)
Date: 12-05-2011 06:30 PM

It looks like the field you are searching in the Change Text tool is "Journal/Secondary Title." The test reference field that has that string is the Title field. Does it work as you would expect if you change the field to Title?    - Mathilda , the EndNote team


Thomson Reuters:"Re: EndNote X5 Change Text Dialog search fails to find records." - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 5 Dec 2011 12:33:38 -0800
Subject: Re: EndNote X5 Change Text Dialog search fails to find records.
Author: Leanne (Mentor)
Date: 12-05-2011 08:33 PM

To get it to work I had to untick the "match words" box.  Seems like a bug to me.  But one that is easily gotten around.    Then it worked on "All fields" or the correct field, but with the box ticked it reported not finding the character combination.  .


Thomson Reuters:"Re: EndNote X5 Change Text Dialog search fails to find records." - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 5 Dec 2011 14:19:18 -0800
Subject: Re: EndNote X5 Change Text Dialog search fails to find records.
Author: user1142 (Regular)
Date: 12-05-2011 10:19 PM

Thanks for the insight Leanne. I would not have thought to try unchecking the "match words" box. I had expected the default behavior to be the same in the two methods.


Thomson Reuters:"Re: EndNote X5 Change Text Dialog search fails to find records." - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 5 Dec 2011 14:23:58 -0800
Subject: Re: EndNote X5 Change Text Dialog search fails to find records.
Author: Leanne (Mentor)
Date: 12-05-2011 10:23 PM

The quick search is always more fuzzy, and never requires a full word match.  So if you look for a name like "Li" you get EVERYTHING with "li" in it.  I hardly ever use it for that reason.  -- but when looking for \&  one would think when it is on its own, it IS a word?  Glad it was fixable anyway. 


Thomson Reuters:"Re: EndNote X5 toolbar buttons covered by the style dropdown." - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 7 Dec 2011 14:23:23 -0800
Subject: Re: EndNote X5 toolbar buttons covered by the style dropdown.
Author: user1142 (Regular)
Date: 12-07-2011 10:23 PM

For reference, Thomson Reuters support has assigned this issue as Case #: TS-00573488. They have confirmed that they can reproduce the issue but have not set a date for a resolution.   I have come to suspect that this issue is related to settings in Windows 7 Control Panel\Appearance and Personalization\Display of values above 100% (Medium or Larger). It seems this issue occurs when I am running with a setting of "Medium - 125% (default)." I have not seen the problem when running at "Smaller - 100%." The test system is a laptop and all instances of the issue occured when using the built-in display at 125%. When I use external montiors and change the setting to 100% the toolbar seems reliable and the issue has not yet been observed.


Thomson Reuters:"Re: Endnote X2 and Pages 09, change in output style" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 8 Dec 2011 12:39:43 -0800
Subject: Re: Endnote X2 and Pages 09, change in output style
Author: trip707 (New User)
Date: 12-08-2011 08:39 PM

Hi   I am quite puzzled by the change in output style in Pages 09 when I use in text citation option. The reference library shows the new font I have selected and also the author name appears in small cases. When the citation is used in Pages however the font changes as well as the author last name appears all caps?!   Also another problem I have is with Reference Types. For example I tried using Government document and also Report types for the reference below.    World Bank (2008), World Development Indicators 2008, Washington DC: World Bank   However, while outputting it appears as   (2008) World Development Indicators. IN BANK, W. (Ed.). Washington DC, World Bank.   It is proving to be problematic if I fill in the author or leave it blank. I have tried filling and not filling other sections such as Publisher, Government Body etc.. but it still does not appear as it should!   Help!   Priti


Thomson Reuters:"Re: Endnote X5 Referencing an Institution as an Author in APA 6th" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 9 Dec 2011 04:58:13 -0800
Subject: Re: Endnote X5 Referencing an Institution as an Author in APA 6th
Author: CrazyGecko (Guru)
Date: 12-09-2011 12:58 PM

To distinguish organizational names from people, add a comma to the organization in the Author field: University of Chicago,


Thomson Reuters:"Re: Endnote X5 Referencing an Institution as an Author in APA 6th" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 9 Dec 2011 05:53:33 -0800
Subject: Re: Endnote X5 Referencing an Institution as an Author in APA 6th
Author: MURTSTER (New User)
Date: 12-09-2011 01:53 PM

Thanks! It works a treat!


Thomson Reuters:"Re: Endnote X2 and Pages 09, in-text citations won't appear" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 9 Dec 2011 21:38:43 -0800
Subject: Re: Endnote X2 and Pages 09, in-text citations won't appear
Author: Leanne (Mentor)
Date: 12-10-2011 05:38 AM

and enter World Bank with a trailing comma in the author field. 


Thomson Reuters:"Re: EndNote X5 bug" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 15 Dec 2011 07:45:33 -0800
Subject: Re: EndNote X5 bug
Author: Leanne (Mentor)
Date: 12-15-2011 03:45 PM

I think you will find that clicking off that record (and respond to the query if you should save the record)  and onto it again will reveal the attachment.  I think this behavior has been reported.  Some of the other ways to attach the PDF do not seem to require the save step, for example dragging and dropping the file onto a record, so yes, I think it is an inconsistent behavior.


Thomson Reuters:"Re: EndNote X5 bug" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 15 Dec 2011 10:06:33 -0800
Subject: Re: EndNote X5 bug
Author: medmunds (Thomson Reuters)
Date: 12-15-2011 06:06 PM

Leanne is correct. You need to move to another record or force an explicit save for the attachment to appear in the library list. We are investigating it.    - Mathilda, the EndNote team


Thomson Reuters:"Re: Endnote keeps crashing my Word" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 15 Dec 2011 13:35:43 -0800
Subject: Re: Endnote keeps crashing my Word
Author: kkowalec (New User)
Date: 12-15-2011 09:35 PM

I have the same problem, and I'm using Mac OS X, endnote X5. I try to open Word and I can't - it keeps saying I have a "COM error" and it closes.  


Thomson Reuters:"Re: EndNote X5 bug" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 15 Dec 2011 13:50:03 -0800
Subject: Re: EndNote X5 bug
Author: jlamarca (Enthusiast)
Date: 12-15-2011 09:49 PM

Yes, I've confirmed that if I click off the record, respond to the prompt to save it, go to a different record, and then return, the file now shows as attached. Keeping my fingers crossed this will be fixed soon :smileywink:


Thomson Reuters:"Re: EndNote X5 bug" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 15 Dec 2011 14:12:43 -0800
Subject: Re: EndNote X5 bug
Author: jlamarca (Enthusiast)
Date: 12-15-2011 10:12 PM

I believe I may have found another bug related to .pdfs. When openning an attached .pdf using Acrobat (and not in the New PDF & Quick Edit feature, when making changes and the trying to save the document again, it is necessare to close EndNote first! :( Alhough the new feature is useful, I still prefer to open files in Acrobat as they easier to read (because it's possible to have a much larger window to view the file in.


Thomson Reuters:"Re: EndNote X5 bug" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 15 Dec 2011 14:19:43 -0800
Subject: Re: EndNote X5 bug
Author: medmunds (Thomson Reuters)
Date: 12-15-2011 10:19 PM

Actually, you shouldn't need to close Endnote. Make sure that reference doesn't have focus in the library list and then save the changes in Adobe. Also, if you are primarily using an external PDF viewer, you can turn the EndNote PDF viewer off in Preferences. The issue is cause by EndNote having opened the PDF first in the viewer so it's a file permission issue. This is another issue we are investigating.   - Mathilda, the EndNote team


Thomson Reuters:"Re: EndNote X5 bug" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 15 Dec 2011 16:17:33 -0800
Subject: Re: EndNote X5 bug
Author: jlamarca (Enthusiast)
Date: 12-16-2011 12:17 AM

Thanks, Mathilda. I'll turn off the PDF viewer (although it's handy for glancing at the file, I do prefer using Acrobat).


Thomson Reuters:"Re: Endnote X4.0.2 causing Word 2011 to crash" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 17 Dec 2011 06:59:19 -0800
Subject: Re: Endnote X4.0.2 causing Word 2011 to crash
Author: Bernd (New User)
Date: 12-17-2011 02:59 PM

Hi,   I am having exactly the same problem like jmacdonald and davidk after updating Word 2011 for Mac to version 14.1.4. I have upgraded my EndNote X4.0.2 to EndNote X5, but that doesn't help.   It works fine once you copy + paste all of the text (about 150 pages with well over 200 citations) into a new document, but the remedy stops working once you saved, closed and reopened the new Word file.   @gillian: Your suggestion does not help me either, because Word crashes with the same error message when I try to remove the citation formatting.   I presume that there is an update needed for EndNote X5 to be compatible with Word 2011 for Mac in its latest version again. If there are other ways to solve that time-consuming issue I would be very grateful.   Best regards, Bernd


Thomson Reuters:"Re: Endnote X4.0.2 causing Word 2011 to crash" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 17 Dec 2011 13:21:19 -0800
Subject: Re: Endnote X4.0.2 causing Word 2011 to crash
Author: zhuxx034 (New User)
Date: 12-17-2011 09:21 PM

Dear Gilliann,   I have a terrible problem with EndNote X5 for Mac with Word 2011. My colleague sent me a file generated using MS Word for Windows in table format. When I opened the file, an Endnote error message showed up saying a file was not found so Word had to be shut off. When I opened Word again, that stupid file showed up again with the same error message. Again, Word was off. This process kept going and I was not able to access Word any more. To get rid of this, I have to uninstall, and then reinstall, both Word and Endnote to gain access to Word. I did this a few times and I am really tired of doing it again. Could you have some ideas as to what is going on? Your help is very much appreciated. I am using Mac OS X 10.7.2 (lion). Thanks.   J


Thomson Reuters:"Re: Endnote keeps crashing my Word" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 18 Dec 2011 08:58:29 -0800
Subject: Re: Endnote keeps crashing my Word
Author: zhuxx034 (New User)
Date: 12-18-2011 04:58 PM

I have a similar problem with EndNote X5 for Mac with Word 2011. My colleague sent me a file generated using MS Word for Windows in table format. When I opened the file, an Endnote error message showed up saying "A COM exception has occurred. This command is not available" and Word was shut off by itself. When I opened Word again, that stupid file was opened automatically again with the same error message. Again, Word was off. This process kept going and I was not able to access Word any more. To get rid of this, I have to uninstall, and then reinstall, both Word and Endnote to gain access to Word. I did this a few times and I am really tired of doing it anymore. Interestingly, when I finished installation of Word, I can open the troubling file in Word without a problem. But after I installed EndNote X5, same problem came again. So I assume this is a problem with EndNote, not Word. Could anyone have comments or ideas as to how to fix this? I am using Mac OS X 10.7.2 (lion). Thanks.


Thomson Reuters:"Re: Endnote X5 Referencing an Institution as an Author in APA 6th" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 23 Dec 2011 09:29:45 -0800
Subject: Re: Endnote X5 Referencing an Institution as an Author in APA 6th
Author: Colin_Gillies (Thomson Reuters)
Date: 12-23-2011 05:29 PM

One thing to also keep in mind is if the author name itself has a comma in it, use two commas in place of the first comma: California,, Irvine This will print correctly.   Colin   Thanks, Colin Colin Gillies Technical Support Representative Thomson Reuters Phone: +1 800 336 4474 thomsonreuters.com Thomson Reuters and its product names and acronyms used herein are trademarks, service marks, and registered trademarks used under license


Thomson Reuters:"Re: Endnote X5 CWYW stopped working in Mac Word 2011 Lion" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 28 Dec 2011 13:28:23 -0800
Subject: Re: Endnote X5 CWYW stopped working in Mac Word 2011 Lion
Author: HenryLJ (Moderator)
Date: 12-28-2011 09:28 PM

EndNote X5 should work fine with Word 2011 on Lion (Mac OS X 10.7). Are you using the standard English versions of Word 2011 and the Mac OS? Are there any other files in the Word startup folder beside the EndNote CWYW Word 2011.bundle file? Sometimes other add-ins loaded in word can come into conflict with the EndNote commands. As a start you can clear the Word 2011 preferences and let Word rebuild it’s preferences. Quit Word and EndNote, and in the Finder click on Go on the menu bar and then hold down the OPTION key. You should see “Library” appear as one of the choices in the drop-down menu. Click on Library and open the Preferences folder. Move the following files to the Desktop: com.microsoft.Word.plist com.microsoft.visual_basic.plist Next in the Preferences folder open the Microsoft folder and open the Office 2011 folder. Move the following files to the Desktop: Office Registration Cache OLE Registration Database After that go all the way back to the Library folder and open the Application Support folder. Open the Microsoft folder, open the Office folder and open the User Templates folder. Move Normal.dotm to the Desktop. Once you have done this close these Windows and open Word. Click on Word > Preferences > File Locations > Startup > Modify to re-set the location of Startup to HD: Applications: Microsoft Office 2011: Office: Startup: Word. You can then quit Word, restart Word and test the Tools. It may be necessary to reset the EndNote preferences as well. If this resolves your problem, the files that were moved to the Desktop can be put in the Trash.


Thomson Reuters:"Re: Endnote X5 CWYW stopped working in Mac Word 2011 Lion" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 28 Dec 2011 18:16:15 -0800
Subject: Re: Endnote X5 CWYW stopped working in Mac Word 2011 Lion
Author: billclarke (New User)
Date: 12-29-2011 02:16 AM

Thanks for the quick response. Trashing Word prefs, etc didn't help, but trashing endnote prefs did.    Thanks, Bill


Thomson Reuters:"Re: Endnote X5 CWYW stopped working in Mac Word 2011 Lion" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 28 Dec 2011 20:36:55 -0800
Subject: Re: Endnote X5 CWYW stopped working in Mac Word 2011 Lion
Author: billclarke (New User)
Date: 12-29-2011 04:36 AM

Well, I spoke too soon. Just was about to try to format a document and the same problem occurred. Clicking on any icon in the toolbar, or selecting anything from the tools:endnote menu does nothing but beep. I tried quitting endnote and deleting the endnote preferences  com.ThomsonResearchSoft.EndNote.LSSharedFileList.plist  com.ThomsonResearchSoft.EndNote.plist and restarting endnote, but that didn't work this time. When I quit word, it hung, requiring me to force quit.   Last time, I went through all the steps you suggested, removing the Word prefs, and the Normal.dotm template and then deleted the Endnote prefs. I had replaced the word prefs and Normal files (they have configuration information that would be a real pain to replace). I guess I can go through the steps again.   Bill


Thomson Reuters:"Re: Endnote X5 CWYW stopped working in Mac Word 2011 Lion" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 29 Dec 2011 08:06:43 -0800
Subject: Re: Endnote X5 CWYW stopped working in Mac Word 2011 Lion
Author: billclarke (New User)
Date: 12-29-2011 04:06 PM

OK, this is very wierd. After force quitting word, I opened a fresh blank document and found that the toolbar icons and menubar items all worked fine. I could add citations, format a bibliography, edti bibliography settings, etc. I then opened my manuscript and also was able to reformat the bibliography from the toolbard.   However, when I needed to adjust the bibliography formatting to change the paragraph formating, selecting the Bibliography Settings from the CWYW pull down menu from the toolbar, just resulted in a beep and no action. Quitting Word resulted in a crash. I've put the Problem Reporter text as an attachment to this message.   I'm guessing this problem may be related to the document I'm working on - and I'll check this out by opening a clean new document.   Bill  


Thomson Reuters:"Re: Endnote disappeared form word's toolbar" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 29 Dec 2011 12:11:13 -0800
Subject: Re: Endnote disappeared form word's toolbar
Author: MikeV (Moderator)
Date: 12-29-2011 08:11 PM

What "help" instructions are you referring to, mabilda?   Have you seen this article in our knowledge base? It addresses the very issue that you describe.  http://kbportal.thomson.com/articleRedirect.aspx?aid=82599|


Thomson Reuters:"Re: Endnote X5 CWYW stopped working in Mac Word 2011 Lion" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 30 Dec 2011 09:35:55 -0800
Subject: Re: Endnote X5 CWYW stopped working in Mac Word 2011 Lion
Author: HenryLJ (Moderator)
Date: 12-30-2011 05:35 PM

If the problem is document related you can sometimes remove corruption by inserting the file into a new document. You would close your problem document and open a new document in Word. Under the "Insert" menu select "File" and then choose your problem document.   The crash report indicates you are using Word 14.1.3. Microsoft now has a 14.1.4 update available. Once you have installed the update, re run the Customizer under the EndNote X5 menu in EndNote and select Cite While You Write. You should also reset the location of Startup in the Word preferences, even if it seems to be pointed to the correct location.


Thomson Reuters:"Re: Endnote X5 CWYW stopped working in Mac Word 2011 Lion" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 30 Dec 2011 11:10:45 -0800
Subject: Re: Endnote X5 CWYW stopped working in Mac Word 2011 Lion
Author: billclarke (Visitor)
Date: 12-30-2011 07:10 PM

Its definitely not the document. Happens when I create a new document. Commands will work once and then not again. Seems like CWYW will stop functioning if I select "Bibliography settings, from either the menubar or the toolbar.   Updated Word, same problem. Crash report attached


Thomson Reuters:"Re: EndNote X5 5478 - problems with updating citations" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 12 Jan 2012 12:35:53 -0800
Subject: Re: EndNote X5 5478 - problems with updating citations
Author: Leanne (Mentor)
Date: 01-12-2012 08:35 PM

I suspect it is because you saved the output style to a new name and haven't changed the manuscript itself to use that newly edited output style.  Changing it in the Endnote program is not sufficient to achieve this, you have to change it from Word (on the endnote ribbon, or via the reformat bibliography tool). 


Thomson Reuters:"Re: EndNote X5 5478 - problems with updating citations" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 12 Jan 2012 15:49:43 -0800
Subject: Re: EndNote X5 5478 - problems with updating citations
Author: lrmmf (Visitor)
Date: 01-12-2012 11:49 PM

I don't know exactly what happened here, because i was using the right output style ... but when i was changing and back and to this output style, i started seeing my document the way i wanted, with semicolon. I think that i've saved the document, close word and came back, or deleted some spaces after the semicolon, and saved - and, in that way, caused the refresh i was talking about... Anyway, as the problem is solved, with endnote ribbon, though with problems of updating or not, and closing and reopening programs endnote and word, i'll consider the problem as solved with the right solution.... regards 


Thomson Reuters:"Re: Endnote keeps crashing my Word" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 29 Jan 2012 11:48:42 -0800
Subject: Re: Endnote keeps crashing my Word
Author: markus1105 (New User)
Date: 01-29-2012 07:48 PM

Hi, I have a very similar problem: Since I installed EndNote X5 on my MacBook Air with Mac OS 10.7.2, my Word 2011 keeps crashing every time I start it. An error message with the EndNote logo appears saying "A COM exception has occurred. This command is not available." I am using a German version of Word 2011, and there are two documents that I had last opened before I had installed EndNote, and these two documents are opened automatically every time I start word, and the the error message comes and the only thing I can do is press "OK", and then Word closes again. I already tried everything that is suggested here, but it didn't help: http://kbportal.thomson.com/display/2/kb/articleContent.aspx?view=&docid=132594&aid=106559&n=1&s=&fh=&link=# I raised a support ticket today at Thomson Reuters, hope they'll be able to help. At the moment, this bug is not only a very big disappointment, its a catastrophy for me: Not only am I not able to use EndNote (which I bought today for a lot of money), I cannot even use Word alone anymore!!!! Maybe anyone in the thread has stumbled over a solution in the meantime, would be great to hear. Thanks!


Thomson Reuters:"Re: EndNote reference library... Only works with Library of Congress??" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 1 Feb 2012 12:38:02 -0800
Subject: Re: EndNote reference library... Only works with Library of Congress??
Author: Leanne (Mentor)
Date: 02-01-2012 08:37 PM

It would be nice if the connection fles were separated into "public access" and "subscription-only" so you could distinguish them more easily.  I find many public University libraries are free to search, for example.  So you could start there.  Sort on the provider column, and avoid those with proprietary-like names.  then I do a test, with a name like "Smith" and if it isn't successful, I probably don't really have access!  but in a quick test, I found Columbia U, U Oxford and List (EBSCO) all gave me results.  I suppose it is possible that they recognized my IP address as from my institution and granted access, but I don't think so. 


Thomson Reuters:"Re: EndNote reference library... Only works with Library of Congress??" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 1 Feb 2012 15:01:30 -0800
Subject: Re: EndNote reference library... Only works with Library of Congress??
Author: zbeckman (New User)
Date: 02-01-2012 11:01 PM

Thank you! That was very helpful -- between these three it seems there are some good resources available. Makes a world of difference!


Thomson Reuters:"Re: Endnote X5 does not list the import filter PubMed (NLM) on the Choose an Import Filter dialog." - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 4 Feb 2012 17:10:40 -0800
Subject: Re: Endnote X5 does not list the import filter PubMed (NLM) on the Choose an Import Filter dialog.
Author: Leanne (Mentor)
Date: 02-05-2012 01:10 AM

I downloaded the filter (from http://www.endnote.com/support/enfilters.asp) and the connection file( from http://www.endnote.com/support/enconnections.asp).  I would be surprised if they weren't part of your default filter set, but you can retrieve it. 


Thomson Reuters:"Re: EndNote Web" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 14 Feb 2012 06:03:20 -0800
Subject: Re: EndNote Web
Author: jen (Thomson Reuters)
Date: 02-14-2012 02:03 PM

I think you could use a combination of EndNote Web's group sharing options and the transfer function between the desktop and the web to accomplish this. You should have access to the web version with your desktop EndNote purchase (X3-X5) or through an institutional subscription to the Web of Knowledge. 


Thomson Reuters:"Re: Endnote X2 - How to generate list of figures" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 17 Feb 2012 09:04:34 -0800
Subject: Re: Endnote X2 - How to generate list of figures
Author: tomholm (Enthusiast)
Date: 02-17-2012 05:04 PM

This sounds like a Word question, not an EndNote question. Use Word's help facility to search for List of Figures. Each figure will need a caption.


Thomson Reuters:"Re: Endnote X2 - How to generate list of figures" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 17 Feb 2012 16:19:53 -0800
Subject: Re: Endnote X2 - How to generate list of figures
Author: CrazyGecko (Guru)
Date: 02-18-2012 12:19 AM

Did you check the figures and table placement setting of your output style so it's set to "Insert figures as list at the end of the document"?    1. Go to the EndNote toolbar, select EDIT, OUTPUT STYLES, EDIT name of the style you're using.    2. In the style's dialog box, in the left column scroll down the list of headings until you reach "Figures & Tables".  Then click to select "Figures" and check/change the placement setting.    3. Close to save the changes but note that they will be saved as a new output file with the word "Copy" added to the file name so change both EndNote and MS Word to use the new file.   The topic of using EndNote for figures and tables has been a source of much discussion (search the forum for past info which often recommends using Word's capacity for handling figures and tables.  I prefer using MS Word for captioning figures and tables and generating the final lists.


Thomson Reuters:"Re: Endnote keeps on BOLDING my references even though I don't want it to!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 21 Feb 2012 20:34:54 -0800
Subject: Re: Endnote keeps on BOLDING my references even though I don't want it to!
Author: Leanne (Mentor)
Date: 02-22-2012 04:34 AM

Bolding all of the reference?  then I suspect that you created the Bibliography title  paragraph and bolded it, and that was the last paragraph, and the subsequent bibliography is picking up that paragraph  format.  Either unformat the refs in the document, delete the bibliography (if it remains) and add a extra paragraph after the bibliography title paragraph, make sure it is not bold.  reformat.  Or add a paragraph break before and after the bibliography, select the whole of the bibliography as well as the paragraph symbol before and after the bibliography, unbold it and reformat.  Does it work now?     


Thomson Reuters:"Re: Endnote keeps on BOLDING my references even though I don't want it to!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 21 Feb 2012 21:21:43 -0800
Subject: Re: Endnote keeps on BOLDING my references even though I don't want it to!
Author: chiccaboom (New User)
Date: 02-22-2012 05:21 AM

I think I did what you suggested but it's still adding new references and bolding everything! any other suggestions? Is there any way to change the style of references in endnote?


Thomson Reuters:"Re: Endnote keeps on BOLDING my references even though I don't want it to!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 22 Feb 2012 07:49:43 -0800
Subject: Re: Endnote keeps on BOLDING my references even though I don't want it to!
Author: Leanne (Mentor)
Date: 02-22-2012 03:49 PM

I suggest you send it to me offline and I can look at the document (with the style) contact me via PM (this email will self distruct in about  2 hrs). 


Thomson Reuters:"Re: Endnote keeps on BOLDING my references even though I don't want it to!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 22 Feb 2012 18:08:24 -0800
Subject: Re: Endnote keeps on BOLDING my references even though I don't want it to!
Author: chiccaboom (New User)
Date: 02-23-2012 02:08 AM

Ha Leanne, I guess by now that email must have exploded... Thanks for your help, but I actually emailed Thomson Reuters and they replied with the solution! I'll copy and paste it here for future users:)   ************************** Could you confirm if this issue is specific to a document or all the documents? As a test, open a new blank document, insert few references and see if the bibliography continues to appear in bold. If the issue happens only with the document you are currently working on, it is possible that the document contains damaged field codes. Please make a back up copy of the document and follow the steps mentioned in the below page to clean up field codes. http://help.thomson.com/default.asp?portalid=tsc&refid=TS_ENCWYWFAQ15 If the issue happens in all the documents, please follow the steps mentioned in the below page to reset Word preferences, http://help.thomson.com/default.asp?portalid=tsc&refid=TS_ENCWYWFAQ30 This should resolve the issue. If the issue continues, please do let me know so that I can further investigate. Based on the solution provided above, this case will be closed and no further action is required on your part. However, if this does not resolve your issue, please reply to this email and your case will be immediately reopened for additional support.


Thomson Reuters:"Re: Endnote keeps on BOLDING my references even though I don't want it to!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 22 Feb 2012 18:09:03 -0800
Subject: Re: Endnote keeps on BOLDING my references even though I don't want it to!
Author: chiccaboom (New User)
Date: 02-23-2012 02:08 AM

for me it was the first link that worked and that applied to me!


Thomson Reuters:"Re: EndNote X5 Highlights" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 22 Feb 2012 19:17:43 -0800
Subject: Re: EndNote X5 Highlights
Author: mitchellkara (New User)
Date: 02-23-2012 03:17 AM

Before I buy Endnote X5, I would like to know more about EndNote Web.  Particularly, I'm interested in the feature that allows you to upload your pdfs to EndNote Web.  However, my current library has nearly 3GB of pdfs, so will there be a way to expand the amount of storage you have access to in the web feature?   Thanks!


Thomson Reuters:"Re: EndNote Web Upgrade problem" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 23 Feb 2012 06:19:55 -0800
Subject: Re: EndNote Web Upgrade problem
Author: Leanne (Mentor)
Date: 02-23-2012 02:19 PM

See this response to a similar query.  (reproduced below).    Re: Error message when transferri​ng references to EndNote Web 09-19-2011 08:29 AM If the message relates to updating her account, likely she is using X5 and has the file attachments option checked for Transfer. If she hasn't activated her EndNote Web account with her X5 license, she won't have file attachment support yet in EndNote Web. She just has to go into her X5 Preferences, select EndNote Web, and click the "Activate" button to upgrade the account.     - Mathilda, the EndNote team


Thomson Reuters:"Re: EndNote Web Upgrade problem" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 23 Feb 2012 06:27:55 -0800
Subject: Re: EndNote Web Upgrade problem
Author: ufz (Visitor)
Date: 02-23-2012 02:27 PM

Thanks but I clicked on the "Activate" button and then the error message regarding the supposedly invalid URL appears.


Thomson Reuters:"Re: EndNote Web Upgrade problem" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 23 Feb 2012 06:31:43 -0800
Subject: Re: EndNote Web Upgrade problem
Author: Leanne (Mentor)
Date: 02-23-2012 02:31 PM

I think the PDF transfer only works with X5?


Thomson Reuters:"Re: EndNote Web Upgrade problem" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 23 Feb 2012 06:35:23 -0800
Subject: Re: EndNote Web Upgrade problem
Author: ufz (Visitor)
Date: 02-23-2012 02:35 PM

Yes, I'm using X5 (updated from X4).


Thomson Reuters:"Re: Endnote 9 has disappeared from MS word2010" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 26 Feb 2012 09:54:33 -0800
Subject: Re: Endnote 9 has disappeared from MS word2010
Author: Leanne (Mentor)
Date: 02-26-2012 05:54 PM

So you are saying it worked at some point?  EN9 is not supported and I thin only X4 and X5 are considered compatible with Word 2010.  See here for compatibility chart and here- where it states the X3 and earlier are not compatible iwth Word 2010/2011 and you will need to upgrade. 


Thomson Reuters:"Re: Endnote X4/X5 and Word 2011 --> no cite while you write" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 29 Feb 2012 06:38:03 -0800
Subject: Re: Endnote X4/X5 and Word 2011 --> no cite while you write
Author: FakeChrstianity (Visitor)
Date: 02-29-2012 02:38 PM

To anyone insterested in a solution to this problem. For me it helped just installing Word 2011 over the fully updated Word 2011 again. After doing this the Endnote Dialog showed up under "Tools".    Thus, although you just installed Word 2011 from the scratch and updated it and Endnote WILL NOT integrate, just install Word 2011 over the updated version of Word 2011 again and it should work. At least for me it did.     Greetings, Dustin


Thomson Reuters:"Re: Endnote X5 hangs up when loading large database" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 2 Mar 2012 07:47:51 -0800
Subject: Re: Endnote X5 hangs up when loading large database
Author: FToth (User)
Date: 03-02-2012 03:47 PM

I had the exact same problem. Everything worked perfectly in X4, but when upgraded to X5, some libraries would load and others woudl not.   I figured out that I had hidden the folder part of some databases (e.g. "My Library.Data" folder) so that the folder structure in my windows explorer is not cluttered. I just had to unhide the folder by right clicking on it and unchecking "Hidden".   First you will need to make your hidden folders visible, if they are not showing. See here for instructions: http://maketecheasier.com/display-hidden-files-and-folders-in-windows/2009/09/05


Thomson Reuters:"Re: EndNote and Turnitin?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 2 Mar 2012 16:47:31 -0800
Subject: Re: EndNote and Turnitin?
Author: Leanne (Mentor)
Date: 03-03-2012 12:47 AM

Sure, if it is likely to be a problem, remove the field codes using either endnote's toolbar option, or word's option (Ctrl+shift+F9 I seem to remember) (ON A COPY) before submtting.  Some journals request this step anyway.  Obviously if revisions are requried, go back to the version with endnote codes still intact.


Thomson Reuters:"Re: EndNote X4/5 and Word 2011" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 7 Mar 2012 09:29:21 -0800
Subject: Re: EndNote X4/5 and Word 2011
Author: JimmyM (Moderator)
Date: 03-07-2012 05:29 PM

Greetings Alfonso,   Here are a couple of related points to check-   *  Designated Word startup folder *   1.  In Word 2011, click "Edit>Preferences".   2.  Go to the File Locations tab and let me know the exact path listed next to "Startup".       *  Templates and Add-ins *   1.  In Word, go to "Tools>Templates and Add-ins".   2.  Beneath the phrase "Checked items are currently loaded", what is listed on the window?  Which items are checked automatically?     Please let me know what you find, as this information would help me troubleshoot your issue further.     Please let me know if this helps.   Best Regards, Jimmy M. Customer Technical Support Representative Scientific Thomson Reuters Phone: +1 800 336 4474 ResearchSoft Product Support thomsonreuters.com


Thomson Reuters:"Re: EndNote X4/5 and Word 2011" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 8 Mar 2012 04:11:11 -0800
Subject: Re: EndNote X4/5 and Word 2011
Author: MiG25 (User)
Date: 03-08-2012 12:11 PM

I suppose you mean   "Word > Preferences"... ?   The route is: 硬盘[name of my hard drive]:Applications:Microsoft Office 2011:Office:Startup:Word:   Under templates and add-ins, there is one checked item: the EndNote CWYW Word 2011.bundle with the path leading to the Word 2011 Startup folder. The same item is also there but unchecked and with the path leading to the original file in the EndNote folder.   I should note that when I posted my first message I hadn't tried to use the "customize..." with ENX5. Unlike under ENX4, now the function does realise that the CWYW is not active and it is unchecked. However, if I check it and ask ENX5 to reconfigure Word, it carries out the operation but with no changes in Word. Then, the same menu shows the CWYW component still unchcked.   Cheers,   Alfonso


Thomson Reuters:"Re: EndNote X4/5 and Word 2011" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 9 Mar 2012 16:47:01 -0800
Subject: Re: EndNote X4/5 and Word 2011
Author: JimmyM (Moderator)
Date: 03-10-2012 12:46 AM

Greetings Alfonso,   Good catch- sorry for the confusion in step two of my instructions.  At this point, your Word installation seems to be looking at the correct folder for startup items.  If the EndNote CWYW Word 2011.bundle add-in file exists within that designated Word startup folder, it should know where to load the EndNote CWYW Commands.dot and EndNote Web CWYW Commands.dot files from the EndNote folder that is created under your user account's "Application Support" folder.       The following steps usually aren't required, but since the tools aren't loading properly, this would be a good test to see where the disconnect exists.  To start-   1.  Quit all Office programs.   2.  Quit EndNote.   3.  Browse to the following folder-   <Macintosh HD : Users : [Your Home folder] : Library : Application Support : EndNote>   4.  Within the EndNote folder, highlight and copy the following files-   a.  EndNote CWYW Commands.dot b   EndNote Web CWYW Commands.dot   5.  Once the two files have been copied, navigate to the following folder-   <Macintosh HD : Applications : Microsoft Office 2011 : Office : Startup : Word>   6.  Click "Edit>Paste Items" to add the two copied files to your Word startup folder.   7.  Open a blank Word document.   8.  In Word, click "Tools>Templates and Add-ins".   9.  Verify all three EndNote add-ins are listed here and that the "EndNote CWYW Commands.dot" and "EndNote CWYW Word 2011.bundle" files are checked.   10.  If this looks good, click "OK" on the Templates and Add-ins window, then check to see if you can find "EndNote X5" at the top of your "Tools" menu.     Please let me know what you find.  If you have any other questions, feel free to get in touch with us again.   Please let me know if this helps.   Best Regards, Jimmy M. Customer Technical Support Representative Scientific Thomson Reuters Phone: +1 800 336 4474 ResearchSoft Product Support thomsonreuters.com    


Thomson Reuters:"Re: EndNote X4/5 and Word 2011" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 11 Mar 2012 22:23:41 -0700
Subject: Re: EndNote X4/5 and Word 2011
Author: MiG25 (User)
Date: 03-12-2012 05:23 AM

I did as you said; however, the files did not appear automatically in the Template and Add-ins list.   I added them one by one and checked them. I hit OK and then could see the ENX4 toolbar... I uninstalled ENX4 (dragged & dropped to the bin) before installing ENX5, so I don't know how this happened.   I tried to use the commands anyway. For anything I clicked on, I received a message stating: "This command is not available because a document window is not active."   Come to think of it, this is something I had tried before (adding .dot files manually) with EndNote X4 when this problem first started.   What next?   Cheers,   Alfonso


Thomson Reuters:"Re: EndNote X4/5 and Word 2011" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 15 Mar 2012 01:16:05 -0700
Subject: Re: EndNote X4/5 and Word 2011
Author: MiG25 (User)
Date: 03-15-2012 08:16 AM

Hi,   I'm afraid the problem hasn't gone away. Any clues on how to proceed from here?   Best regards,   Alfonso


Thomson Reuters:"Re: EndNote X5 and Word 2010 on Vista" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 16 Mar 2012 10:57:59 -0700
Subject: Re: EndNote X5 and Word 2010 on Vista
Author: Leanne (Mentor)
Date: 03-16-2012 05:57 PM

first turn off CWYW (format bibliography dialog, third tab, and then try turning off the hyperlink option.  Then try formating.    If that doesn't work, on a copy, unformat the citations, then reformat.   If that doesn't work, then unformat the citations (still working on a copy right!), removed field codes (select all, ctrl+Shift+ F9).  Scan for any non-unformated references, which may be the corrupted ones.  Delete them and reinsert.  (with CWYW off, they will remain as curly bracketed forms).  (Note, if you have table of contents, etc, you might want to "select some" from that point on, or just reinsert/regenerate them later.)  This process will remove any corrupted codes.  reformat.     


Thomson Reuters:"Re: EndNote X4/5 and Word 2011" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 19 Mar 2012 08:42:39 -0700
Subject: Re: EndNote X4/5 and Word 2011
Author: JimmyM (Moderator)
Date: 03-19-2012 03:42 PM

Greetings Alfonso,   I've converted your forum post into an email case for Technical Support .  If you don't see this email message, please let me know.     Best Regards, Jimmy M. Customer Technical Support Representative Scientific Thomson Reuters Phone: +1 800 336 4474 ResearchSoft Product Support thomsonreuters.com


Thomson Reuters:"Re: EndNote X5 and Word 2010 on Vista" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 19 Mar 2012 14:16:30 -0700
Subject: Re: EndNote X5 and Word 2010 on Vista
Author: ucapely (Visitor)
Date: 03-19-2012 09:16 PM

OK. Thanks Leanne. The first option seems to have worked, although it took a while to find the hyperlink option you mentioned.   From EndNote X5 I went to Tools/CWYW/Format Bibliography (Alt+F3) and Turned off instant formatting in the Instant formatting tab.   I couldn't find the hyperlinks tab in Word 2010 or Endnote X5...but I must be slow!


Thomson Reuters:"Re: EndNote X5 and Word 2010 on Vista" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 19 Mar 2012 14:32:38 -0700
Subject: Re: EndNote X5 and Word 2010 on Vista
Author: Leanne (Mentor)
Date: 03-19-2012 09:32 PM

There are check boxes  at the bottom of the Format Bibliography dialog, "Link in-text citations to references in the bibliography"  you want that unticked.  (on the Format Bibliography tab).


Thomson Reuters:"Re: EndNote X4/5 and Word 2011" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 28 Mar 2012 05:06:59 -0700
Subject: Re: EndNote X4/5 and Word 2011
Author: Mauritsvzb (New User)
Date: 03-28-2012 01:06 PM

Dear Jimmy, I'm suffering from similar problems when trying to get EndNote x5 to be integrated in Word 2011. I tried to follow your steps, but get stuck at step 4:   4.  Within the EndNote folder, highlight and copy the following files-   a.  EndNote CWYW Commands.dot b   EndNote Web CWYW Commands.dot   These files are missing in my folder. How can this be?


Thomson Reuters:"Re: EndNote X4/5 and Word 2011" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 28 Mar 2012 21:26:19 -0700
Subject: Re: EndNote X4/5 and Word 2011
Author: BPC (New User)
Date: 03-29-2012 05:26 AM

I am also having similar problems (X5, Word 2011, Mac 10.5.8). I have copied the various files mentioned above to the designated folders. I receive a "Word could not fire event" notification on starting Word 2011. I can browser between X5 and Word 2011 by clicking on the "Go To Word" icon, or from the Word 2011 >Tools>Endnote X5 icons. However, if I try and format my document or insert a citation I recieve the message "This command is not available because a document window is not active".    Any hints? Brent.


Thomson Reuters:"Re: EndNote X4/5 and Word 2011" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 30 Mar 2012 06:49:50 -0700
Subject: Re: EndNote X4/5 and Word 2011
Author: gilliann (Moderator)
Date: 03-30-2012 02:49 PM

Hello, Mauritsvzb:   Do you have the EndNote CWYW Word 2011.bundle file? Try copying this instead and pasting that to the startup folder as Jimmy described.   If this still does not help, I suggest opening a support case with us for one on one troubleshooting.   http://endnote.com/support/entechform.asp   Have a great day!


Thomson Reuters:"Re: EndNote X4/5 and Word 2011" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 30 Mar 2012 06:55:38 -0700
Subject: Re: EndNote X4/5 and Word 2011
Author: gilliann (Moderator)
Date: 03-30-2012 02:55 PM

Hello, BPC:   What you're describing is actually a completely separate issue. The "Word could not fire event" error means that your Microsoft Word 2011 program was installed without Visual Basic components. This will cause any plugins, including EndNote's to fail to load, and you will get that error.   Please reinstall your Word program, being certain to include Visual Basic in the options.You can learn more on our Knowledge Base article on this topic here:   http://help.thomson.com/default.asp?portalid=TSC&article=117573


Thomson Reuters:"Re: EndNote and Refworks with Word" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 5 Apr 2012 06:55:18 -0700
Subject: Re: EndNote and Refworks with Word
Author: Leanne (Mentor)
Date: 04-05-2012 02:55 PM

I doubt that they can coexist, but try this to see if you can enable them both:   Word 2007/2010: Word 2007: Click on the Office icon and select "Word Options."       Word 2010: Click on the File ribbon and select "Options." Click on "Add-ins." Change the "Manage" options to "Disabled Items." Click Go. Highlight any EndNote item(s) and click "Enable." (or refworks) Click OK.


Thomson Reuters:"Re: EndNote Web 3.3. doesn't like quotation marks in the title field" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 12 Apr 2012 12:48:50 -0700
Subject: Re: EndNote Web 3.3. doesn't like quotation marks in the title field
Author: CrazyGecko (Guru)
Date: 04-12-2012 08:48 PM

What output style are you using?


Thomson Reuters:"Re: EndNote X5.0.1 Sync" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 13 Apr 2012 06:06:39 -0700
Subject: Re: EndNote X5.0.1 Sync
Author: Jason (Moderator)
Date: 04-13-2012 02:06 PM

You can access the EndNote Web Mobile site here:   https://www.myendnoteweb.com/touch/EndNoteWeb.html   At this time, there is no synchronization option between EndNote Web and EndNote Desktop, but you can transfer the references to the desktop application using the EndNote Web option from the Tools menu as outlined here:   http://www.myendnoteweb.com/help/en_us/ENW/hsr_transferwen.htm   More information on the ongoing developments of future EndNote and EndNote Web capabilities can be found by reviewing the comments by Jason Rollins of the EndNote Team in this forum posting:   http://community.thomsonreuters.com/t5/EndNote-Product-Suggestions/Tablet-support-Ipad-Kindle-paperless-libraries-and-cloud/td-p/11411   Jason Berman Technical Sup Rep RS Thomson Reuters   Phone: +1 800-336-4474 thomsonreuters.com


Thomson Reuters:"Re: EndNote Web not appearing under Tools menu" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 19 Apr 2012 05:38:01 -0700
Subject: Re: EndNote Web not appearing under Tools menu
Author: gilliann (Moderator)
Date: 04-19-2012 01:37 PM

Hello, johnny_gringo:   Let's make sure your EndNote X5 is set up to use EndNote Web on this computer.   1. Please go to the EndNote X5 menu next to the Apple and select Preferences. 2. Click on EndNote Web. 3. Enter the username and password you used to sign up for EndNote Web and then click Save. 4. Close the Preferences window.   Back at the main EndNote library, look on the left hand panel for the EndNote Web group. It should appear below All References, Unfiled, and any custom groups you've made. If you do not see the panel I'm referring to, go to the Groups menu and click on Show Groups.   Click on the Transfer option to verify that the username and password you entered are correct. I hope this helps!


Thomson Reuters:"Re: EndNote Web not appearing under Tools menu" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 19 Apr 2012 10:46:31 -0700
Subject: Re: EndNote Web not appearing under Tools menu
Author: johnny_gringo (New User)
Date: 04-19-2012 06:46 PM

That does not work at all... EndNote Web is listed under groups, but if I click "transfer..." it doesn't do anything. It just highlights All References.


Thomson Reuters:"Re: EndNote Web not appearing under Tools menu" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 19 Apr 2012 10:53:21 -0700
Subject: Re: EndNote Web not appearing under Tools menu
Author: johnny_gringo (New User)
Date: 04-19-2012 06:53 PM

I just deleted and reinstalled the program, and now it magically works.  I have no idea how that happened or what was going on, but I guess it works now.   Thanks for your time.


Thomson Reuters:"Re: EndNote Web not appearing under Tools menu" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 19 Apr 2012 10:57:11 -0700
Subject: Re: EndNote Web not appearing under Tools menu
Author: gilliann (Moderator)
Date: 04-19-2012 06:57 PM

I'm glad it was resolved! There must have been some installation issue. Let us know if you have any further trouble.


Thomson Reuters:"Re: Endnote X2 and Office 2010" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 20 Apr 2012 05:55:31 -0700
Subject: Re: Endnote X2 and Office 2010
Author: Leanne (Mentor)
Date: 04-20-2012 01:55 PM

TR does not plan to patch X2.  X4 and X5 are the only versions compatible with Word 2010, which was a major rebuild by MS.  If you Upgrade MS Office, why wouldn't want the latest and greatest for related programs? 


Thomson Reuters:"Re: EndNote X5 Not appear on Microsoft Office 2010 toolbar" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 20 Apr 2012 07:10:13 -0700
Subject: Re: EndNote X5 Not appear on Microsoft Office 2010 toolbar
Author: Leanne (Mentor)
Date: 04-20-2012 03:10 PM

Have you consulted this Endnote FAQ entitled:   CWYW 1: After installing EndNote and opening Microsoft Word, I do not see the EndNote toolbar or commands under the Tools menu. How can I fix this?


Thomson Reuters:"Re: Endnote X5 CWYW stopped working in Mac Word 2011 Lion" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 20 Apr 2012 11:24:03 -0700
Subject: Re: Endnote X5 CWYW stopped working in Mac Word 2011 Lion
Author: apw (New User)
Date: 04-20-2012 07:23 PM

hi all,   I was having horrible problems with Word 2011 / EN X5 on OS X lion - unstablity in EndNote,ability to add one reference to a document but not 2 (froze during formatting bibliography at ~5% complete).   I have service pack 1 and 2 installed for office, but was able to get endnote function back by going to EndNote - Customize - CWYW - uninstall, then restart program, install CWYW again.   working like a charm now (but I will be wary of installing future service packs from microsoft...)        


Thomson Reuters:"Re: EndNote 5 not using style path" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 22 Apr 2012 19:25:53 -0700
Subject: Re: EndNote 5 not using style path
Author: CrazyGecko (Guru)
Date: 04-23-2012 03:25 AM

Are you running Windows or Mac - and what versions? 


Thomson Reuters:"Re: EndNote 5 not using style path" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 23 Apr 2012 02:45:32 -0700
Subject: Re: EndNote 5 not using style path
Author: BatMan (New User)
Date: 04-23-2012 10:45 AM

EndNote 5.-  Win Pro 7 (64 bit)- path is C:\Library\My-Styles\   Only has 4 style files that have been edited to match he type of journals I publish in.      


Thomson Reuters:"Re: EndNote 5 not using style path" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 23 Apr 2012 03:58:31 -0700
Subject: Re: EndNote 5 not using style path
Author: LLCC (Contributor)
Date: 04-23-2012 11:58 AM

EndNote X5 "expects" your custom styles to be in a folder called Styles inside your Documents folder.   If you edit one of the existing styles it creates this folder automatically.   Have you tried renaming your custom folder and putting it in Documents?   Alternatively, you could try browsing to the custom folder from within EndNote and opening one of the styles. If you make some insignificant changes (e.g. add some blurb to the "about this style") and save, EndNote should create the Styles folder. You can then copy the other styles across.


Thomson Reuters:"Re: EndNote 5 not using style path" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 23 Apr 2012 06:32:21 -0700
Subject: Re: EndNote 5 not using style path
Author: Leanne (Mentor)
Date: 04-23-2012 02:32 PM

It might help to read this explanation about the 2 styles locations.  Also since this implementation to accommodate the Windows (since Vista) restrictions on user read-only access to folders in the Program Folders locations, Endnote only installs a "core" set of styles.  You can easily retrieve your favorite styles via the Endnote Help, Web styles finder and if you open and save as, it will save them to your local styles folder.  If you reinstall, or update Endnote, this folder remains untouched, so your favorite styles are not lost.  Endnote will pull the styles list from both locations.    Also, it affects Endnote performance if you try to keep 1000s of styles, so it is prudent to be selective when installing the software and not to customize installation and include all of the styles.  You may customize to include a selected set though.  (but I just retrieve them as I need them. 


Thomson Reuters:"Re: Endnote: Abstracts Post with Citation Insert/ how to stop ?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 23 Apr 2012 13:42:11 -0700
Subject: Re: Endnote: Abstracts Post with Citation Insert/ how to stop ?
Author: CrazyGecko (Guru)
Date: 04-23-2012 09:42 PM

What output style are you using? Depending upon the style the "Abstract" field might have been mistakenly added to the Citations template and need to be removed.   To check the Citations template: 1. Go to the EndNote toolbar, select Edit > Output Styles > Edit [name of the style you're using]. 2. In the style's dialog window, locate the section labeled "Citations" then click on "Templates". 3. Check the citation template and if the "Abstract" field is displayed, delete the field. 4. Close the style to save the modification. Note that the change will be saved as a new output style with the word "Copy" added to the file name so change EndNote/MSWord to use the new file.


Thomson Reuters:"Re: Endnote: Abstracts Post with Citation Insert/ how to stop ?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 23 Apr 2012 14:34:01 -0700
Subject: Re: Endnote: Abstracts Post with Citation Insert/ how to stop ?
Author: Leanne (Mentor)
Date: 04-23-2012 10:33 PM

You are probably using the default out of the box output style, Annotations, which includes the abstract.  Rather than edit this cition, you should pick a more appropriate output style for the manuscript.  What publication are you preparing for?  Try "Author, Date" or "Harvard" as a better default.  There are also over 3000 styles available from the Endnote website.  the easiest way to get there is from the endnote program, Help, Web styles finder.  Then make sure you apply this style in word for the manuscript in question.  (from the endnote toolbar or ribbon).   


Thomson Reuters:"Re: EndNote 5 not using style path" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 23 Apr 2012 23:41:31 -0700
Subject: Re: EndNote 5 not using style path
Author: CrazyGecko (Guru)
Date: 04-24-2012 07:41 AM

BatMan wrote: EndNote 5.-  Win Pro 7 (64 bit)- path is C:\Library\My-Styles\   For Windows 7 that's an unusual place to store your styles. You might move the My-Styles folder into My Documents instead and change the path. 


Thomson Reuters:"Re: EndNote 5 not using style path" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 24 Apr 2012 03:47:41 -0700
Subject: Re: EndNote 5 not using style path
Author: BatMan (New User)
Date: 04-24-2012 11:47 AM

Thanks all for the multiple suggestions.   I never - ever use the MS defaults for any program "My Documents" since that can be buried under multiple layers of stuff that is not relevant to my work flow. Frequently data files are on a different hard drive (NOT C:\ OS)  so to facilitate disaster recovery if there is a system crash no data is lost. I was able to solve the issue by doing a search for all styles and deleting everything but the few I use from he default folder.   What my initial question was why EN5 under Win7 did not respond as it always has under WIN XP Pro. In other words when the file location selection was made under the settings tab it would then use custom location settings, but appears not to do so under Win 7 Pro.


Thomson Reuters:"Re: EndNote 5 not using style path" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 24 Apr 2012 06:53:11 -0700
Subject: Re: EndNote 5 not using style path
Author: Leanne (Mentor)
Date: 04-24-2012 02:53 PM

I don't know if Win7 has any restrictions on a manually defined c:Libraries/my styles folder, I wouldn't expect so, but...    The reason Endnote had to stop using the Endnote installation folder as the combined User styles location and "installed"set, is because Windows Vista, Win7 OS write protects that folder and all the folders in that folder.  Thus the two locations solution.  So the path for the styles that are installed, can't be edited by the user and saved back to that location from within the program.  So the  CFDIR= in the registry by default points to the C:/program folder/endnote/styles folder (installed styles folder), and the endnote program folder locations should NOT point there, or you won't be able to save to that location and you get stuck in a loop.  The program's preferences folder location should be able to point anywhere else that the user has write access.  In our institutions network, we actually change the CFDIR= location to point to a generally accessible Network drive that can be kept up to date for all users.  When a journal changes its style requirements or an error or additional reference type is necessary, as the manager, I can change and replace the necessary styles so it is invisible to all our users (well to all our Windows users anyway, it doesn't seem to be so easy to make that adjustment for our Mac users!).  Users can still download styles not in our collection (and ask me to add them to the global location, if they wish) and have them accessible from their machine (I use a network location so I have them on any machine I log into).    I am not sure if the way you were using the locations is consistent with the two location model?  I am not sure what happens if you edit the registry to use the same write-accessible location as you use in the endnote preferences, for example. 


Thomson Reuters:"Re: Endnote Web export hung up?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 24 Apr 2012 15:45:53 -0700
Subject: Re: Endnote Web export hung up?
Author: Leanne (Mentor)
Date: 04-24-2012 11:45 PM

Isn't there a better way to transfer from Endnote Web to Endnote desktop? (Maybe you can tell, I don't use endnote web much)  So I went to the faqs and copied the below.  there are more extensive directions if you go to the Endnote desktop help and search the index for Endnote Web, transferring reference is the last in the small list for that subject.    but I note the last caveat...  I wonder if there is a "timing out" issue.  I just transferred my relatively small library and it took a somewhat long time (Minutes, and it was only 30 records).    Open the EndNote program "Tools > EndNote Web..." (in EndNote X1 or later) Enter your EndNote Web account information. Note: You can go to the Edit menu (Windows) or EndNote menu (Mac) > Preferences > EndNote Web to save your EndNote Web account credentials for future use. Choose to transfer. Due to server resources, there may be a limit to the number of references you can transfer at one time.


Thomson Reuters:"Re: EndNote X4 integration with Word 2011 (MacOS)" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 26 Apr 2012 11:13:01 -0700
Subject: Re: EndNote X4 integration with Word 2011 (MacOS)
Author: TMartin (Thomson Reuters)
Date: 04-26-2012 07:12 PM

Hello,   You will want to make sure your X4 is updated to X4.0.2. You can find the update on our website:     http://www.endnote.com/support/ENX401_Win_updater.asp   If after installing the update you do not see the tools you will need to use the following steps from our website:   http://help.thomson.com/default.asp?portalid=tsc&refid=TS_ENCWYWFAQ1   Let us know if you have any questions or if this does not resolve the issue.


Thomson Reuters:"Re: Endnote crashing on start up" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 30 Apr 2012 05:49:41 -0700
Subject: Re: Endnote crashing on start up
Author: Jason (Moderator)
Date: 04-30-2012 01:49 PM

I assume this is actually EndNote X5 and not just "5," but the issue may be related to the library you are using. Open the Applications > EndNote X5 > Examples folder and try double-clicking on the Sample_Library_X5.enlx file to open the Sample Library that comes with X5. If this library opens, you can then close it from the File menu and try recovering your library by following the steps found in this article:   http://help.thomson.com/default.asp?portalid=TSC&article=82291   Keep in mind that EndNote is not compatible with Dropbox or other cloud computing based storage options. If you keep your library in a Dropbox or other cloud computing controlled environment, we strongly suggest moving your library to another location prior to using it with EndNote.     Jason Berman Technical Sup Rep RS Thomson Reuters   Phone: +1 800-336-4474 thomsonreuters.com


Thomson Reuters:"Re: Endnote Web - missing online collection options, import filters and referencing styles" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 1 May 2012 05:31:21 -0700
Subject: Re: Endnote Web - missing online collection options, import filters and referencing styles
Author: Jason (Moderator)
Date: 05-01-2012 01:31 PM

Have the Student go to the Options tab and Account Information. Roaming Access to the account may have expired:   http://www.myendnoteweb.com/help/en_us/ENW/hs_roaming.htm   If the account has expired, the Student can access EndNote Web from an authenticated session to restore Roaming Access for 12 months. If that does not resolve the issue, please have the Student contact Technical Support:   http://www.endnote.com/support/entechform.asp   Jason Berman Technical Sup Rep RS Thomson Reuters   Phone: +1 800-336-4474 thomsonreuters.com


Thomson Reuters:"Re: EndNote Web Won't Install" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 4 May 2012 20:43:13 -0700
Subject: Re: EndNote Web Won't Install
Author: chliuisi (Regular)
Date: 05-05-2012 04:43 AM

Hi,   I have exactly the same problem. How to fix this problem, please?   Thank you very much in advance.   chliuisi


Thomson Reuters:"Re: EndNote Search..." - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 7 May 2012 11:20:23 -0700
Subject: Re: EndNote Search...
Author: Jason (Moderator)
Date: 05-07-2012 07:20 PM

There are two Search Modes you can use with EndNote. With the Integrated Library & Online Search Mode, all references will be added to the library unless you delete records. This is useful for people performing literature searches of all data available on a topic. For your purposes, you can use the Online Search (Temporary Library) Mode. This allows you to pick the records that get added to your library from a search. See the following Knowledge Base for more information.   http://help.thomson.com/default.asp?portalid=TSC&article=82211   Jason Berman Technical Sup Rep RS Thomson Reuters   Phone: +1 800-336-4474 thomsonreuters.com


Thomson Reuters:"Re: EndNote X5 Highlights" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 12 May 2012 04:01:42 -0700
Subject: Re: EndNote X5 Highlights
Author: stevewright (New User)
Date: 05-12-2012 12:01 PM

"View and Annotate PDF files within EndNote -A new PDF viewer joins the “Quick Edit” tab in EndNote X5, enabling users to review an attached PDF and edit a record in one place. The PDF viewer makes it easy to navigate between multiple attachments as well as annotate the file with highlights and comments. Users can search the entire PDF including comments and use many familiar options common to PDF viewing."   Not really a 'highlight' as they don't work cross platfrom -  notes made on a mac library won't show if you view PDF in Endnote on a PC (but will if you view in PDF viewer, i.e. the endnote PDF viewer is inconsistent and incomaptible, sigh).   Oh - and they're not searchable, indexed or integrated and are overall a really really poor implementation compared to Mendeley's excellent annotation system. Come on Endnote - you're getting further and further behind the game now and aren't innovating but doing a bad job of chasing.


Thomson Reuters:"Re: EndNote X5.0.1 Sync" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 16 May 2012 02:26:07 -0700
Subject: Re: EndNote X5.0.1 Sync
Author: stevewright (User)
Date: 05-16-2012 10:26 AM

Although not recommended by moderators here and known to have some issues lots of users are happily getting on with their library and pdfs and styles etc. on a cloud-based service using Dropbox or similar. This gives the kind of seamless sync and cross-platform capabilities that multi-device, cross platform and mobile users need (and rival products like Mendely have at the outset).   Will we see it? x5 disappointed and the developments sound like they will remain with 'tranfer' not 'sync' and discrimaintation against the larger share of Android based smartphone users - sigh.    


Thomson Reuters:"Re: EndNote Search..." - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 17 May 2012 03:25:47 -0700
Subject: Re: EndNote Search...
Author: stevewright (User)
Date: 05-17-2012 11:25 AM

"This is useful for people performing literature searches of all data available on a topic."   Would be useful AS AN OPTION - but as a default it just makes this option a pain and one I now avoid really.


Thomson Reuters:"Re: EndNote Search..." - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 17 May 2012 05:45:17 -0700
Subject: Re: EndNote Search...
Author: Jason (Moderator)
Date: 05-17-2012 01:45 PM

Hello Steve,   We actually have a Product Suggestion Forum Community where you can enter any ideas you have for the EndNote software:   http://community.thomsonreuters.com/t5/EndNote-Product-Suggestions/bd-p/en-suggest   You can also submit any Product Suggestions through this online form:   http://www.endnote.com/ensuggest.asp   Thank you for your contributions,   Jason Berman Technical Sup Rep RS Thomson Reuters   Phone: +1 800-336-4474 thomsonreuters.com


Thomson Reuters:"Re: EndNote Web subscription?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 18 May 2012 06:34:28 -0700
Subject: Re: EndNote Web subscription?
Author: jen (Thomson Reuters)
Date: 05-18-2012 02:34 PM

Hi Rosemary,    This is a great question, and is something I think we could make easier in the future. In the situation you described, it's fine for users to create their accounts through either going to WoK or through the desktop integration. Using the desktop first is recommended, so that they can take advantage of features on the web that are only for desktop users. But it's also easy to activate a pre-existing web account with the desktop. (PM me if you need instructions on that.)    The association we make between an account and a university's IP access is different. We pay attention to the first institution where the account is associated and always use that to determine access rights. If a person's institution has changed, they'll want to get in touch with tech support and have them change the institution in our systems. Here's a link to the tech support contact form: http://ip-science.thomsonreuters.com/techsupport/?prodname=EndNote%25AE    Hope this helps,  Jen    EndNote Product Manager


Thomson Reuters:"Re: EndNote X5.0.1 Sync" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 23 May 2012 07:04:07 -0700
Subject: Re: EndNote X5.0.1 Sync
Author: Colin_Gillies (Thomson Reuters)
Date: 05-23-2012 03:04 PM

One of the reasons we don't recommend using a program like Dropbox to store a copy of your EndNote library is that it's possible for the Dropbox Sync to damage a library if it's open on multiple computers at the same time- We want this to work better for our users and we don't recommend doing it because you can lose your data using sync programs like Dropbox.   If you do keep your library on Dropbox, be sure to save a copy frequently to another location in case the library becomes damaged.   Colin Gillies Technical Support Representative Thomson Reuters Phone: +1 800 336 4474 thomsonreuters.com Thomson Reuters and its product names and acronyms used herein are trademarks, service marks, and registered trademarks used under license


Thomson Reuters:"Re: EndNote X5.0.1 Sync" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 23 May 2012 07:15:27 -0700
Subject: Re: EndNote X5.0.1 Sync
Author: Leanne (Mentor)
Date: 05-23-2012 03:15 PM

So I guess, if one user is utilizing the drop box exclusively as a "network" drive available from any computer, ensures they don't "leave it open" on one of the other computers,  it probably works? 


Thomson Reuters:"Re: ENDNOTE Citation in Word: No Pages available?!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 27 May 2012 18:00:19 -0700
Subject: Re: ENDNOTE Citation in Word: No Pages available?!
Author: Leanne (Mentor)
Date: 05-28-2012 02:00 AM

You need to edit the output style to include the "cited pages" field and not the pages field.  Then save as to a new output style name.  Then you need to be sure to apply the edited output style to the manuscript in question.  This is done on the endnote ribbon in word 2007. 


Thomson Reuters:"Re: ENDNOTE Citation in Word: No Pages available?!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 29 May 2012 04:48:19 -0700
Subject: Re: ENDNOTE Citation in Word: No Pages available?!
Author: leakim (New User)
Date: 05-29-2012 12:48 PM

Thank you! That was very helpful:smileyhappy:   Can you tell me, how to get "ibid." ("ebd." in German) displayed, when quoting the same author in a row? I found the option under "Repeated Citations" for "Footnotes" but I can't find it for ordinary "Citations"?!   Thx and Cheers!


Thomson Reuters:"Re: ENDNOTE Citation in Word: No Pages available?!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 29 May 2012 05:40:08 -0700
Subject: Re: ENDNOTE Citation in Word: No Pages available?!
Author: Leanne (Mentor)
Date: 05-29-2012 01:40 PM

In the text?  That isn't a very common usage?  Can you give a paragraph example of what you are trying to achieve? 


Thomson Reuters:"Re: Endnote and Apple Pages 09" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 29 May 2012 05:41:37 -0700
Subject: Re: Endnote and Apple Pages 09
Author: Leanne (Mentor)
Date: 05-29-2012 01:41 PM

Did you try  changing the output style? 


Thomson Reuters:"Re: ENDNOTE Citation in Word: No Pages available?!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 29 May 2012 13:46:49 -0700
Subject: Re: ENDNOTE Citation in Word: No Pages available?!
Author: leakim (New User)
Date: 05-29-2012 09:46 PM

The Sunni-Shia rivalry will shape the future of the Middle East to a great extent (Nasr 2007). The rivalry goes back to the succession of the Prophet Moahmmed who deceased in 632 C. E. (Ibid.: 35).   We learned to replace the author with "ibid." ("ebd." in German) when mentioned in a row...


Thomson Reuters:"Re: ENDNOTE Citation in Word: No Pages available?!" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 29 May 2012 14:56:29 -0700
Subject: Re: ENDNOTE Citation in Word: No Pages available?!
Author: Leanne (Mentor)
Date: 05-29-2012 10:56 PM

I don't believe Endnote has that capability.  The best it offers is to right click and select "edit the citation", hide the author and enter the ebd: in the Prefix (or avoid needing to do it- by only citing the second part, and connect the two with a semi-colon?  Can you do that in German?).    The Sunni-Shia rivalry will shape the future of the Middle East to a great extent; the rivalry goes back to the succession of the Prophet Moahmmed who deceased in 632 C. E. ((Nasr 2007: 35).


Thomson Reuters:"Re: Endnote X5 Crashes MS Word 2010" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 31 May 2012 13:07:39 -0700
Subject: Re: Endnote X5 Crashes MS Word 2010
Author: JimmyM (Moderator)
Date: 05-31-2012 09:07 PM

Greetings, As a test, please create a new blank Word document.  With the new document open, try inserting a citation and then look to see if you experience the same crashing behavior by right clicking the citation to customize it with the Edit Citation(s) menu. If the problem persists within this new document, you may want to try resetting your EndNote preferences.  The following knowledge base article will walk you through that process- http://help.thomson.com/default.asp?portalid=tsc&refid=TS_ENINSTALLFAQ27 If you're able to edit the citation properly within this new document, the issue may be related to corrupted field codes in your original Word document.  In this case, the following knowledge base article will walk you through cleaning up the field codes within the text of your problematic document- http://help.thomson.com/default.asp?portalid=tsc&refid=TS_ENCWYWFAQ15 Please let me know what you find.  If you would like to walk through these steps with a Technical Support representative, please give us a call anytime between 6AM-5PM Pacific (Monday through Friday). Phone: 800-336-4474 at the prompt press 4, and then select the "ResearchSoft Products" option. Best Regards, Jimmy M. Customer Technical Support Representative Scientific Thomson Reuters Phone: +1 800 336 4474 ResearchSoft Product Support thomsonreuters.com


Thomson Reuters:"Re: EndNote X5 Highlights" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 8 Jun 2012 08:58:19 -0700
Subject: Re: EndNote X5 Highlights
Author: HKR3 (New User)
Date: 06-08-2012 04:58 PM

Question about Endnote Web:  Is it free with Endnote?  I followed an Endnote upgrade path and somehow never found out whether it was or not, since I've never used that feature before.  I don't know whether to register for it or not, and I can't find any such information on the help or on any place on the Thomson Reuters web site.  


Thomson Reuters:"Re: EndNote X5 Highlights" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 8 Jun 2012 08:59:17 -0700
Subject: Re: EndNote X5 Highlights
Author: Leanne (Mentor)
Date: 06-08-2012 04:59 PM

Two years (from registration date), I believe are free.


Thomson Reuters:"Re: EndNote X5 Highlights" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 12 Jun 2012 12:26:47 -0700
Subject: Re: EndNote X5 Highlights
Author: Bri (User)
Date: 06-12-2012 08:26 PM

Before I buy Endnote X5 I'd like to know if the CWYW issue with Pages has been addressed -- is it now possible to update a reference in Endnote and then refresh it in Pages to get the updated reference or has this STILL not been fixed? It makes Endnote irrelevant and seems like it should be a priority.   Thanks.


Thomson Reuters:"Re: EndNote in OpenOffice for Mac" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 13 Jun 2012 22:51:29 -0700
Subject: Re: EndNote in OpenOffice for Mac
Author: pauldlawton (New User)
Date: 06-14-2012 06:51 AM

Any progress on CWYW for OpenOffice for Mac?


Thomson Reuters:"Re: Endnote X5 Crashes MS Word 2010" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 14 Jun 2012 08:29:49 -0700
Subject: Re: Endnote X5 Crashes MS Word 2010
Author: Rodge246 (Visitor)
Date: 06-14-2012 04:29 PM

Deleting the registry information fixed the problem. However, I would like to know the reason for the problem.   Thank you!


Thomson Reuters:"Re: Endnote X5 Crashes MS Word 2010" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 15 Jun 2012 16:40:19 -0700
Subject: Re: Endnote X5 Crashes MS Word 2010
Author: JimmyM (Moderator)
Date: 06-16-2012 12:40 AM

Greetings,   I'm glad to hear resetting EndNote's preferences have resolved the crashing behavior that you had been encountering.  It's hard to pinpoint the cause of such corruption.  It may have to do with the order in which software had installed on your machine.  Alternatively, there may have been a glitch when EndNote was writing to the registry which caused one of EndNote's registry keys to become corrupted.      Best Regards, Jimmy M. Customer Technical Support Representative Scientific Thomson Reuters Phone: +1 800 336 4474 ResearchSoft Product Support thomsonreuters.com


Thomson Reuters:"Re: Endnote X5 add-in not working in Word 2010" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 22 Jun 2012 07:04:19 -0700
Subject: Re: Endnote X5 add-in not working in Word 2010
Author: tomholm (Enthusiast)
Date: 06-22-2012 03:04 PM

Call or email tech support.


Thomson Reuters:"Re: Endnote X5 add-in not working in Word 2010" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 22 Jun 2012 07:09:47 -0700
Subject: Re: Endnote X5 add-in not working in Word 2010
Author: Leanne (Mentor)
Date: 06-22-2012 03:09 PM

ditto, it works fine for me (64 bit word 2010). 


Thomson Reuters:"Re: Endnote X5 add-in not working in Word 2010" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 22 Jun 2012 21:35:09 -0700
Subject: Re: Endnote X5 add-in not working in Word 2010
Author: irving12 (New User)
Date: 06-23-2012 05:35 AM

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Thomson Reuters:"Re: Endnote X4/X5 and Mac OS 10.8 Mountain Lion?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 9 Jul 2012 15:08:56 -0700
Subject: Re: Endnote X4/X5 and Mac OS 10.8 Mountain Lion?
Author: breakaway01 (New User)
Date: 07-09-2012 11:08 PM

  The 10.8 gold master build is out, surely someone can comment on this? What about the upcoming Endnote X6 release for Mac? I would have to imagine that somebody at Thomson Reuters has tested it on OS X 10.8?


Thomson Reuters:"Re: EndNote Web tab appears instead of EndNote" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 10 Jul 2012 05:17:06 -0700
Subject: Re: EndNote Web tab appears instead of EndNote
Author: Jason (Moderator)
Date: 07-10-2012 01:17 PM

Hello Una,   For future reference, there is indeed Technical Support available in South Africa from FIMEX Technologies:   http://www.endnote.com/enintldist.asp?PROD=endnote&PAGE=enintldist.asp&mnuCountry=South+Africa&FindByCountry.x=55&FindByCountry.y=5   FIMEX Technologies 207 Vincent House Wynberg Mews, Brodie Road Wynberg, Cape Town South Africa http://www.fimex.co.za Phone: 27-0-86-1113042 Fax: 27 (0)88021 6855054   Jason Berman Technical Sup Rep RS Thomson Reuters   Phone: +1 800-336-4474 thomsonreuters.com


Thomson Reuters:"Re: EndNote Web tab appears instead of EndNote" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 13 Jul 2012 01:18:46 -0700
Subject: Re: EndNote Web tab appears instead of EndNote
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Date: 07-13-2012 09:18 AM

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Thomson Reuters:"Re: Endnote X5 add-in not working in Word 2010" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 13 Jul 2012 01:29:16 -0700
Subject: Re: Endnote X5 add-in not working in Word 2010
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Thomson Reuters:"Re: Endnote X5 CWYW stopped working in Mac Word 2011 Lion" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 13 Jul 2012 01:59:36 -0700
Subject: Re: Endnote X5 CWYW stopped working in Mac Word 2011 Lion
Author: fdgfsgs (New User)
Date: 07-13-2012 09:59 AM

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Thomson Reuters:"Re: EndNote X5 Not appear on Microsoft Office 2010 toolbar" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 13 Jul 2012 02:03:16 -0700
Subject: Re: EndNote X5 Not appear on Microsoft Office 2010 toolbar
Author: fdgfsgs (New User)
Date: 07-13-2012 10:03 AM

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Thomson Reuters:"Re: EndNote X5 Highlights" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 14 Jul 2012 07:46:26 -0700
Subject: Re: EndNote X5 Highlights
Author: Elna (User)
Date: 07-14-2012 03:46 PM

I recently install the endnote version of X5 and it was awosome experience. I really enjoy it by using.


Thomson Reuters:"Re: Endnotes in X5" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 17 Jul 2012 06:29:16 -0700
Subject: Re: Endnotes in X5
Author: Leanne (Mentor)
Date: 07-17-2012 02:29 PM

If you asking whether endnote can convert in text citations first to footnotes and then move the citation into the footnote, no, but if you search these Endnote forums for footnote conversion, you will find a number of threads, including this one, with a message from Thomson'sTechnical Sup Rep RS, Jason Berman saying that they have some tools that can help do the conversion. 


Thomson Reuters:"Re: EndNote X5 Highlights" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 20 Jul 2012 06:31:26 -0700
Subject: Re: EndNote X5 Highlights
Author: tulipo (New User)
Date: 07-20-2012 02:31 PM

I would very much like to know what changes and/or improvements have been made as a result of the many suggestions and reports of problems posted on this forum with regard to navigation and editing. What, besides handling of PDF documents (should this be useful to a given user), is a serious enticement to upgrade because it fixes problems that have angered users for months and slowed down their work? What problems have been fixed? I am sure that users would so much appreciate going through a detailed list of such modification.   DriblingSport  


Thomson Reuters:"Re: EndNote X5 Highlights" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 20 Jul 2012 07:15:36 -0700
Subject: Re: EndNote X5 Highlights
Author: ma_roberge (Contributor)
Date: 07-20-2012 03:15 PM

The request for information about improvements should rather target version X6, which is due in August. You can see a (very short) list of new features at <http://www.endnote.com/>. I can only second "tulipo" by saying that lots of users would very much like to see a list of the bugs that have been fixed and of the tiny improvements here and there that might make their life easier when using the software.


Thomson Reuters:"Re: Endnote X4/X5 and Mac OS 10.8 Mountain Lion?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 25 Jul 2012 19:32:36 -0700
Subject: Re: Endnote X4/X5 and Mac OS 10.8 Mountain Lion?
Author: ddhatfield (New User)
Date: 07-26-2012 03:32 AM

I'm an X5 user and about to upgrade to OS X 10.8 Mountain Lion and I'd really like to know the answer to this before I take the plunge, too, please. If anyone from the Endnote team has taken a look at this.   Dave


Thomson Reuters:"Re: Endnote X4/X5 and Mac OS 10.8 Mountain Lion?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 26 Jul 2012 19:45:26 -0700
Subject: Re: Endnote X4/X5 and Mac OS 10.8 Mountain Lion?
Author: richrobles (New User)
Date: 07-27-2012 03:45 AM

I'm an X4 user and I recently upgraded to OS 10.8 last night. I also use MS Office 2011.  When I opened a Word document, MS Word repeatedly crashed because of a Endnote file in the startup folder.  In the Word Startup file (/Applications/Microsoft Office 2011/Office/Startup/Word), the "Cite While You Write" bundle file (EndNote CWYW Word 2011 10.30.32 PM.bundle) was the culprit.  Once I moved the file out of the folder, MS Word was working normally.     I'm not really sure what it did when it comes to integrating Endnote and Word, but all I can say is that I can use Word again.  If there's a workaround and/or solution, let me know.


Thomson Reuters:"Re: Endnote X4/X5 and Mac OS 10.8 Mountain Lion?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 27 Jul 2012 10:02:01 -0700
Subject: Re: Endnote X4/X5 and Mac OS 10.8 Mountain Lion?
Author: eimeria (New User)
Date: 07-27-2012 06:01 PM

I can also confirm the problem in X5. The MS Word crash can be avoided by moving the file richrobles indicates above.     


Thomson Reuters:"Re: Endnote X4/X5 and Mac OS 10.8 Mountain Lion?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 27 Jul 2012 13:03:01 -0700
Subject: Re: Endnote X4/X5 and Mac OS 10.8 Mountain Lion?
Author: ddhatfield (Visitor)
Date: 07-27-2012 09:02 PM

Does that mean, though, that the Endnote CWYW functionality doesn't work in Word 2011 in Mountain Lion? That would be my assumption from removing the bundle from Word's startup folder.   Thanks for the updates!   Dave


Thomson Reuters:"Re: Endnote X4/X5 and Mac OS 10.8 Mountain Lion?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 28 Jul 2012 12:27:11 -0700
Subject: Re: Endnote X4/X5 and Mac OS 10.8 Mountain Lion?
Author: sjm (New User)
Date: 07-28-2012 08:27 PM

I'm also a user of EndNote X4 and MS Word 2011.  After upgrading to Mountain Lion this week, the CWYW functionality was working, although I had no visible EndNote toolbar or Endnote submenu under Tools in Word.  After a little digging, I disabled CWYW in Word 2011 via EndNote's Customizer menu.  Then, I copied both the EndNote Word 2011.bundle file and the EndNote CWYW Commands.dot file from Applications-EndNote X4-Cite While You Write to Applications-Microsoft Office 2011-Office-Startup-Word, replacing what was already in the Word startup folder.  Finally, I re-enabled CWYW from EndNote's Customizer.  No problems. so far  I don't understand why, but it seems that the Mountain Lion installation moved or deleted the original CWYW files in Word's startup folder.


Thomson Reuters:"Re: Endnote X4/X5 and Mac OS 10.8 Mountain Lion?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 28 Jul 2012 20:22:11 -0700
Subject: Re: Endnote X4/X5 and Mac OS 10.8 Mountain Lion?
Author: Davecee (New User)
Date: 07-29-2012 04:22 AM

I'm a pretty novice user of endnote x5 (final year student at AU) and I seem to be having all kinds of problems after upgrading to osx 10.8. End note keeps repeatedly telling me that it is unable to find any styles  "Your Styles folder does not contain any Styles. Please select a new Styles folder.".  After copying all the relative files (styles, filters and connections) are ensuring that all file paths are set correct under the preferences menu it still doesnt seem to work... I also seem to have lost the CWYW functionality as mentioned above. Really frustrating when all I'm trying to do is work on my final year project which is frustrating enough by itself without end note problems!  


Thomson Reuters:"Re: Endnote X4/X5 and Mac OS 10.8 Mountain Lion?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sat, 28 Jul 2012 20:45:31 -0700
Subject: Re: Endnote X4/X5 and Mac OS 10.8 Mountain Lion?
Author: Davecee (New User)
Date: 07-29-2012 04:45 AM

I have managed to fix it now, uninstalling and reinstalling and selecting all the relevant features from the customization option seemed to fix it


Thomson Reuters:"Re: Endnote X4/X5 and Mac OS 10.8 Mountain Lion?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 1 Aug 2012 10:22:56 -0700
Subject: Re: Endnote X4/X5 and Mac OS 10.8 Mountain Lion?
Author: HenryLJ (Moderator)
Date: 08-01-2012 06:22 PM

I too experienced problems with EndNote X4 and Word 2011 after I upgraded from Lion to Mountain Lion. At first I was able to open Word and use the Cite While You Write commands. However Word crashed when I quit Word, and the tools no longer loaded in Word. I replaced Normal and re set the EndNote X4 and Word preferences. After that EndNote X4 seems to work in Word 2011. I have not done enough testing to claim full compatibility, but so far I have not encountered any other problems with EndNote X4.0.2, either within Word or within the EndNote program. The preference files I removed were the following: “com.microsoft.Word.plist,” “com.microsoft.Visual_Basic.plist,” and “com.ThomsonResearchSoft.EndNote.plist” in Home/Library/Preferences “Office Registration Cache” and OLE Registration Database” in Home/Library/Preferences/Microsoft/Office 2011 “Normal.dotm” in Home/Library/Application Support/Microsoft/Office/User Templates Please be aware that when the Word preferences are removed it is necessary to re set the location of Startup in the Word preferences.


Thomson Reuters:"Re: Endnote X4/X5 and Mac OS 10.8 Mountain Lion?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Wed, 1 Aug 2012 10:42:56 -0700
Subject: Re: Endnote X4/X5 and Mac OS 10.8 Mountain Lion?
Author: HenryLJ (Moderator)
Date: 08-01-2012 06:42 PM

Make sure the EndNote X5 application is launching from within the EndNote X5 folder. If the application is moved or copied from the EndNote X5 folder the program will open, but you will receive a message about missing styles, filters or connections.   When you have the EndNote program open there is an easy way to determine the folder in which the application is running.   Click on the EndNote icon in the Dock and hold the mouse button down. Click on Options and choose "Show in Finder." This will open the folder in which the EndNote application is located, and the EndNote application will be highlighted.   Control click or right click on the EndNote application and choose Get Info.   In the Get Info window in the General section you will see a line that says Where. In the case of EndNote X5 it should say /Applications/EndNote X5. If it says anything different you will need to quit EndNote and make sure there is an EndNote X5 application inside the  /Applications/EndNote X folder.   You can always  create an alias for the EndNote application, and you can place the alias anywhere you wish.


Thomson Reuters:"Re: Endnote X5 - call was rejected by callee" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 2 Aug 2012 00:15:06 -0700
Subject: Re: Endnote X5 - call was rejected by callee
Author: fdgfsgs (Visitor)
Date: 08-02-2012 08:15 AM

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Thomson Reuters:"Re: Endnote X4/X5 and Mac OS 10.8 Mountain Lion?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 2 Aug 2012 08:09:16 -0700
Subject: Re: Endnote X4/X5 and Mac OS 10.8 Mountain Lion?
Author: peter-leeds (New User)
Date: 08-02-2012 04:09 PM

Thus far X5 main functions works well in Mac OS 10.8, Words 2011   HOWEVER I cannot search for any papers from PubMed. Everytime I do this X5 simply crashes. A few times it will complete the search but when I click to view the results it crashes, this is the furthest I have been able to get with the PubMed searches.


Thomson Reuters:"Re: Endnote shows dupplicated citations in References?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 2 Aug 2012 14:06:56 -0700
Subject: Re: Endnote shows dupplicated citations in References?
Author: TMartin (Thomson Reuters)
Date: 08-02-2012 10:06 PM

Hello Hoang Van Long,     The issue you describe sounds like a common one, and fortunately there is an easy solution.  We have prepared step-by-step instructions which should help you resolve it.  These instructions are listed below:   First, make a back-up of your document by saving it with a new name. Then unformat using the instructions for your versions of Word and EndNote: Word 2010 with EndNote X4 or Word 2007 with Endnote X1 and later: Go to the EndNote tab and choose the "Convert Citations and Bibliography > Convert to Unformatted Citations" command. Word 2007 with Endnote X and earlier: Go to the Add-Ins tab and choose the "EndNote > Unformat Citations" command. Word 2008/2011 with EndNote X5: Go to the Tools Menu and select "EndNote > Convert to Unformatted Citations" command. Word X/2000/2002 (XP)/2003/2004/2008/2011: Go to the Tools Menu and select "EndNote > Unformat Citations" command. This should revert all the citations into the temporary citation format and remove the reference list from the end of the document. Then, format the document. EndNote will pick up the reference information from your open library or libraries, and the changes will be picked up. Please note that you may get the "EndNote Select Matching Reference" dialog box when formatting the bibliography. This may be because you have modified the author name or the year in one of the references, or you may be using a different library.   Please see the following steps for resolving the "EndNote Select Matching Reference"  dialog box:   The "Select Matching Reference" window comes up when text between the temporary citation delimiters (usually the {} or [] characters) does not match up with the author, year and reference number in the currently opened library. Reasons this can happen include: When formatting a document that was formatted using an earlier version of EndNote, this can come up if the library that was used for that document initially is not open. If the author’s name, the year, or the reference number has been corrected or changed in the library after it was already inserted into the paper, this message will appear. To resolve this, look at what EndNote is searching for in the text box between the "Find:" label and the "Search" button. Then do the following: If it is an author, year and a number, like "Smith, 2004 #23", then this is something that EndNote cannot locate in the currently opened libraries. Make sure that the library used to insert this reference is open. Check the reference in the EndNote library. Does the record number exist, or is it a different number? Is the name spelled identically? Does the year match? If the author or year for this particular reference has been changed in the library, use the Find box in the Select Matching Reference window to enter the correct information, and then click on the "Search". Any matches will appear below, under the Author, Year and Title columns. If the correct citation is found, highlight it and click the "Insert" button. If the text in the box is not an author, year and reference number (or just a number if your Temporary Citation settings use just the RefID), then this may simply be text that was entered between the temporary citation delimiter characters and is unrelated to EndNote. In this case, click on the "Ignore" button. NOTE: While going through the process matching correct references using this dialog, do not click on the "Cancel" button. Clicking "Cancel" will cancel any changes, and any references inserted in this select matching reference session will be lost. To pause temporarily, click the "Ignore All" button, which will skip past all the rest of the unmatched citations and format the ones that have been inserted. Any skipped citations will remain in their unformatted form.  


Thomson Reuters:"Re: Endnote shows dupplicated citations in References?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 2 Aug 2012 18:46:06 -0700
Subject: Re: Endnote shows dupplicated citations in References?
Author: longendnote (User)
Date: 08-03-2012 02:45 AM

Thank you very much for your support.   I did like this:   Right click on the citation that show the duplicated in the Reference, for example: (Name, 1989b) and select Edit citations, and More.... Then, I remove all the 'Travelling Library'. Finally, I updated Citations Biliography. The dupplicated records disappeared. :)


Thomson Reuters:"Re: Endnote citation import" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 3 Aug 2012 03:19:16 -0700
Subject: Re: Endnote citation import
Author: erik-arnes1 (Visitor)
Date: 08-03-2012 11:19 AM

Try clicking on the label "Show Empty Fields" on the top right in a reference. Then you should be able to see all available fields.


Thomson Reuters:"Re: Endnote has stopped automatically formatting citation" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 3 Aug 2012 03:29:46 -0700
Subject: Re: Endnote has stopped automatically formatting citation
Author: erik-arnes1 (Visitor)
Date: 08-03-2012 11:29 AM

In EndNote X2, automatic formatting is turned off when you unformat a document. To turn it on again you have to click on the tiny icon to the right on the "Bibliography", choose "Instant Formatting" and click the "Turn on"-button.


Thomson Reuters:"Re: Endnote has stopped automatically formatting citatation" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 3 Aug 2012 04:44:16 -0700
Subject: Re: Endnote has stopped automatically formatting citatation
Author: clubbie (Visitor)
Date: 08-03-2012 12:44 PM

Thank you erik-arnes1!   That's sorted it, wish I had asked here first instead of trawling the 'net for hours lol.    


Thomson Reuters:"Re: Endnote x6 to x5" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 7 Aug 2012 06:34:16 -0700
Subject: Re: Endnote x6 to x5
Author: Jason (Moderator)
Date: 08-07-2012 02:34 PM

Hello Ben,   If you make changes to a field in your library references using EndNote X6 (version 16), they should also be present if you open the same library in EndNote X5 (version 15). If you are moving the library between computers, be sure you are transferring the .enl file and the associated .Data folder as outlined in this article:   http://help.thomson.com/default.asp?portalid=TSC&article=82295   Jason Berman Technical Sup Rep RS Thomson Reuters   Phone: +1 800-336-4474 thomsonreuters.com


Thomson Reuters:"Re: Endnote X6 compatible with Windows 8?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Tue, 7 Aug 2012 09:25:06 -0700
Subject: Re: Endnote X6 compatible with Windows 8?
Author: medmunds (Moderator)
Date: 08-07-2012 05:25 PM

Hi - EndNote X6 for Windows that just released is not "officially" supported but I've done some preliminary testing with the consumer preview and haven't run into issues so far. We do plan official support for our Fall X6 update that is scheduled to release around November. The update is free for X6 licenses.    - Mathilda, the EndNote team


Thomson Reuters:"Re: EndNote Web Citation Styles" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 9 Aug 2012 04:57:16 -0700
Subject: Re: EndNote Web Citation Styles
Author: Jedigirl (Visitor)
Date: 08-09-2012 12:57 PM

Problem solved. It's working again! :)


Thomson Reuters:"Re: Endnote 6 - email with Thunderbird, not Outlook?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Fri, 10 Aug 2012 12:00:36 -0700
Subject: Re: Endnote 6 - email with Thunderbird, not Outlook?
Author: medmunds (Moderator)
Date: 08-10-2012 08:00 PM

EndNote is using a standard Mailto (MAPI) protocol. So you probably need to make some defaul mail setting changes. This Mozilla Knowledge Base article may help http://kb.mozillazine.org/Default_mail_client.    - Mathilda, the EndNote team


Thomson Reuters:"Re: Endnote X4/X5 and Mac OS 10.8 Mountain Lion?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 12 Aug 2012 02:05:36 -0700
Subject: Re: Endnote X4/X5 and Mac OS 10.8 Mountain Lion?
Author: rjcc (New User)
Date: 08-12-2012 10:05 AM

Endnote X5 just crashed!


Thomson Reuters:"Re: Endnote X4/X5 and Mac OS 10.8 Mountain Lion?" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Sun, 12 Aug 2012 02:06:16 -0700
Subject: Re: Endnote X4/X5 and Mac OS 10.8 Mountain Lion?
Author: rjcc (New User)
Date: 08-12-2012 10:06 AM

Endnote X5 crashed when Pubmed online search on MacOS Mountain Lion!


Thomson Reuters:"Re: Endnote for Ipad" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 13 Aug 2012 08:13:26 -0700
Subject: Re: Endnote for Ipad
Author: JasonR (Thomson Reuters)
Date: 08-13-2012 04:13 PM

We are hard at work on the EndNote iPad app and plan to have it ready later this year. If there are any specific related questions or comments, please feel free to contact me directly.   Jason Rollins, the EndNote team   jason [DOT] rollins [AT] thomsonreuters [DOT] com


Thomson Reuters:"Re: endnote changing citations" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 13 Aug 2012 14:06:06 -0700
Subject: Re: endnote changing citations
Author: Leanne (Mentor)
Date: 08-13-2012 10:06 PM

it sounds like you may be trying to use a temporary citation delimiter as a conventional parethesis rather than the curley bracketed version, so it assumes all parenthetical items are citatoins.  You can check this in either your preferences (globally applied) or you can also change it in the format bilbiography menu.  It should not be ( ) but { }. 


Thomson Reuters:"Re: Endnoteweb, cwyw and APA 6th" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Mon, 13 Aug 2012 14:11:26 -0700
Subject: Re: Endnoteweb, cwyw and APA 6th
Author: Leanne (Mentor)
Date: 08-13-2012 10:11 PM

The citation error is probably because she is using two citations which have Friestad as the first author and the two in the library are entered slightly differently so Endnote is trying to disambiguate them.  Using the citation in a different document on its own, doesn't invoke this ambiguous setting.  If they edit both records in the library to be exactly the same (copy and paste the authors name from one to the other) the problem should go away.