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Thomson Reuters:"Re: A strange problem with my reference list" -
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| Thomson Reuters:"Re: A strange problem with my reference list" -
1 New Post - Community Subscription |
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Author: Community Mailer
Posted: Sun, 8 Jan 2012 16:17:25 -0800
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Subject: Re: A strange problem with my reference list
Author: Leanne (Mentor)
Date: 01-09-2012 12:17 AM
Make a copy of the document and try unformatting everything, delete any residual bibliography, and either immediately reformat or try first removing fields to get rid of any remaining corrupted code and then reformat (I would first try without that intermediate step, especially if you have any footnotes, table of contents etc, unless you need to).
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| Thomson Reuters:"Re: A strange problem with my reference list" -
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Author: Community Mailer
Posted: Mon, 9 Jan 2012 02:06:07 -0800
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Subject: Re: A strange problem with my reference list
Author: richard2012 (New User)
Date: 01-09-2012 10:05 AM
Thanks for your help, Leanne. I've tried those steps, but the problem is persisting: when I unformat the document, the additional reference list disappears, but when I reformat it comes back again.
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| Thomson Reuters:"Re: A strange problem with my reference list" -
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Author: Community Mailer
Posted: Mon, 9 Jan 2012 07:29:55 -0800
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Subject: Re: A strange problem with my reference list
Author: Leanne (Mentor)
Date: 01-09-2012 03:29 PM
Even if you then clean up the codes select all (ctrl+A) then Words' alt+shift+F9 while the document is unformated? Are there footnotes? You can also try Alt+F9 and see if some invisible code appears that is hidden and delete that. Otherwise I suggest that you might want Tech Support to look at the document. More detailed instructions on cleaning up a document that may have corrupted fields is here. The problem described is different, but the cleanup steps are the same.
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| Thomson Reuters:"Re: A strange problem with my reference list" -
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Author: Community Mailer
Posted: Tue, 10 Jan 2012 08:41:56 -0800
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Subject: Re: A strange problem with my reference list
Author: richard2012 (New User)
Date: 01-10-2012 04:41 PM
Thanks: the instructions on how to clean up a document seem to have worked!!
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