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Thomson Reuters:"Re: Not all pages of the document change output style" - 1 New Post - Community Subscription

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Thomson Reuters:"Re: Not all pages of the document change output style" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 9 Feb 2012 11:26:40 -0800
Subject: Re: Not all pages of the document change output style
Author: Leanne (Mentor)
Date: 02-09-2012 07:26 PM

Do the affected refs change back to the curly bracketed forms, during the unformat step?  It sounds to me like there may be a corrupt citation that is blocking the reformating stage? 


Thomson Reuters:"Re: Not all pages of the document change output style" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 9 Feb 2012 11:29:40 -0800
Subject: Re: Not all pages of the document change output style
Author: Seriggs (User)
Date: 02-09-2012 07:29 PM

I'll check in with the user and ask. May be a bit before I can answer :) thanks!


Thomson Reuters:"Re: Not all pages of the document change output style" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 9 Feb 2012 12:15:30 -0800
Subject: Re: Not all pages of the document change output style
Author: Seriggs (User)
Date: 02-09-2012 08:15 PM

I gathered some more information from the user. -Yes, she does notice that the citations that do not format correctly also do not get the curly bracketed form around them when she does the unformat step. That did lead me to think that perhaps those citations were corrupted. However, she notes that these same citations also appear formatted correctly in the introduction section of the document.  -She is a PC user with EndNote X4.


Thomson Reuters:"Re: Not all pages of the document change output style" - 1 New Post - Community Subscription
Author: Community Mailer    Posted: Thu, 9 Feb 2012 12:47:01 -0800
Subject: Re: Not all pages of the document change output style
Author: Leanne (Mentor)
Date: 02-09-2012 08:46 PM

I suspect that it is a citation in the later part of the paper, not the library record that it the problem.  But not really sure how to proceed to fix it. I would eitehr ask Tech support, who probably has some tools that might help rescue the majority of the document?  - Or maybe delete the part in the formatted document that contains that first citation not unformatting properly?  and then see if the remainder is "repaired" first?  on a copy -- always on a COPY!


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