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List Archives >  EndNote List Archive >  Archive by date >  This Month By Date >  This Month By Topic

EndNote 8 for Mac export woes

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EndNote 8 for Mac export woes
Author:    Posted: Wed, 3 Aug 2005 12:55:29 -0400 (
I've been an EndNote user for -- I'm not sure, 15 years? since
version 1.0, anyway. I have often recommended it to my students and
colleagues, and I'm sure that over the years more than a few copies
have been purchased on that basis.

Like most Mac users on this list, I've found EndNote 8 for Mac a
grave disappointment: the program is replete with cosmetic and minor
functional glitches, it is notably less stable under Mac OS X than
earlier versions; it feels taped or glued together in a rush, more
like a noxious little port than an important program with a noble Mac
heritage.

My latest travail may be the deal-killer for me. Since upgrading to
Tiger, I am unable to export the contents of my primary EN database
(about 5000 references) to an .rtf file. With earlier versions of
EndNote, my practice has been to carry a copy of my EN database
in .rtf format on my Palm PDA. (I have never been able to get the
EndNote conduit and PDA app to work properly; after several attempts
of days-long fiddling with it -- Thomson's tech support was no help
at all -- I just gave up.) But I am now unable to export the database
in my preferred output style (MLA), to .txt or to .rtf: trying to do
so simply produces a spinning beachball indefinitely, and the OS
reports eventually that EN is "not responding".

I reported this problem to Thomson, and the tech support contact --
who was sympathetic, and whose comments suggested that this is a
known problem -- recommended that I try selecting all the records,
copy as formatted, and then paste the results into an .rtf document.
I tried to do that a couple of times, but gave up after waiting 20
and 30 minutes for EndNote to finish the copy process.

In short, I'm feeling pretty fed up. There are few reasonable
alternatives to EN on the Mac side, and none has the elegance of the
old EndNote. But then, a fully-functional single-function tool is
better than a broken multi-function tool.

I anticipate the release of EndNote 9 with some trepidation: this is
Thomson's last chance with me. If these and others problems are not
fixed, I will find a way out and will never look back. And I will
never again recommend EndNote.

----------------------------------------------
Terry Harpold
Assistant Professor
Department of English
University of Florida

/> /> <http://www.english.ufl.edu/~tharpold>

"Reading in no way obliges you to understand."


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