Re: No opening "delivery window" when using a database (EBSCO) to export results to EndNote

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Re: No opening "delivery window" when using a database (EBSCO) to export results to EndNote
Author: Community Mailer    Posted: Wed, 8 Apr 2009 11:55:27 -0700
Subject: Re: No opening "delivery window" when using a database (EBSCO) to export results to EndNote

Author: Leanne (Guru)
Date: 04-08-2009 07:55 PM

Is Endnote open or closed?  Try it with the opposite. and try it with a different browser.  Also make sure the  Export helper is installed?


Re: No opening "delivery window" when using a database (EBSCO) to export results to EndNote
Author: Community Mailer    Posted: Tue, 14 Apr 2009 05:59:00 -0700
Subject: Re: No opening "delivery window" when using a database (EBSCO) to export results to EndNote

Author: pnovais (Regular)
Date: 04-14-2009 01:58 PM

Sorry for replying so late. I was out of office... Thank you for your suggestions, I will ask the student and tell and tell you if it is working.   Thank you, Pedro Novais


Re: No opening "delivery window" when using a database (EBSCO) to export results to EndNote
Author: Community Mailer    Posted: Tue, 14 Apr 2009 09:00:10 -0700
Subject: Re: No opening "delivery window" when using a database (EBSCO) to export results to EndNote

Author: pnovais (Regular)
Date: 04-14-2009 04:59 PM

Dear Leanne   I've tested with the student the items you've suggested, but one. It is not working. We tried with the EndNote open and close. The Web Export Helper is installed. We just didn't try with another browser she is using Firefox), because it is not working (tomorrow we will desinstall the browser - Internet Explorer - and install it again).   She has the SPSS (15) installed and I remember that there was some incompatibility with EndNote. Could it be this?   Pedro Novais


Re: No opening "delivery window" when using a database (EBSCO) to export results to EndNote
Author: Community Mailer    Posted: Tue, 14 Apr 2009 09:03:35 -0700
Subject: Re: No opening "delivery window" when using a database (EBSCO) to export results to EndNote

Author: Leanne (Guru)
Date: 04-14-2009 05:03 PM

Ever installed zotero, which can intercept the export?


Re: No opening "delivery window" when using a database (EBSCO) to export results to EndNote
Author: Community Mailer    Posted: Tue, 14 Apr 2009 09:10:36 -0700
Subject: Re: No opening "delivery window" when using a database (EBSCO) to export results to EndNote

Author: pnovais (Regular)
Date: 04-14-2009 05:10 PM

No, she never installed zotero.


Re: No opening "delivery window" when using a database (EBSCO) to export results to EndNote
Author: Community Mailer    Posted: Tue, 14 Apr 2009 10:55:50 -0700
Subject: Re: No opening "delivery window" when using a database (EBSCO) to export results to EndNote

Author: Leanne (Guru)
Date: 04-14-2009 06:55 PM

silly me, searching for EBSCO reveals these threads   http://community.thomsonreuters.com/ts/board/message?board.id=en-files&message.id=83&query.id=130765#M83   and   http://community.thomsonreuters.com/ts/board/message?board.id=en-howto&message.id=971&query.id=130769#M971   and maybe others!


Re: No opening "delivery window" when using a database (EBSCO) to export results to EndNote
Author: Community Mailer    Posted: Fri, 17 Apr 2009 05:47:25 -0700
Subject: Re: No opening "delivery window" when using a database (EBSCO) to export results to EndNote

Author: pnovais (Regular)
Date: 04-17-2009 01:47 PM

Dear Leanne   Thank you for your suggestions. I'm waiting for the student to come here to the Faculty, so I can test it.   Thank you! Pedro Novais


Re: No opening "delivery window" when using a database (EBSCO) to export results to EndNote
Author: Community Mailer    Posted: Mon, 20 Apr 2009 09:45:48 -0700
Subject: Re: No opening "delivery window" when using a database (EBSCO) to export results to EndNote

Author: pnovais (Regular)
Date: 04-20-2009 05:45 PM

Dear Leanne   I've tryed everything, but it still doesn't work. The Web Export Helper simply doesn't appears when I Save the references in EBSC...   I don't know what to do...   Pedro Novais  


Re: No opening "delivery window" when using a database (EBSCO) to export results to EndNote
Author: Community Mailer    Posted: Mon, 20 Apr 2009 12:19:21 -0700
Subject: Re: No opening "delivery window" when using a database (EBSCO) to export results to EndNote

Author: Leanne (Guru)
Date: 04-20-2009 08:19 PM

Have you called Tech support?


Re: No opening "delivery window" when using a database (EBSCO) to export results to EndNote
Author: Community Mailer    Posted: Tue, 21 Apr 2009 05:13:19 -0700
Subject: Re: No opening "delivery window" when using a database (EBSCO) to export results to EndNote

Author: pnovais (Regular)
Date: 04-21-2009 01:13 PM

No, not yet, but I've tryed now with another browser (Opera) and it worked! Mozilla...   The student is satisfied with Opera.   Thank you, Pedro Novais


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