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Macs and Importing

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Macs and Importing
Author: John Fullerton    Posted: Wed, 9 Apr 2008 12:47:52 -0400
Hi A customer had EndNote X installed on a Mac and it quit importing records from PubMed. We walked through all the steps and the records were not importing. Then he installed EndNote X1 and found the same thing. We also tried direct export from EBSCO and that, too, did not work. He *could* search PubMed from EndNote using the connection file, though. He said that he had EndNote installed on another computer (I think it is a Mac also) and that import was not working on that computer either. He was using Firefox and had OS X 10.4.11, I think. Does anyone have recommendations? Have a nice day John Paul Fullerton "j-fullerton"

Re: Macs and Importing
Author: Tom Faigle    Posted: Thu, 10 Apr 2008 16:47:14 -0400
I had problems importing on my Mac. I upgraded to OS X 10.5 which seemed to help. But I have noticed that sometimes you will have to switch spaces to get it to work. On 4/9/08 12:47 PM, "John.Fullerton "jfullert" <John.Fullerton "jfullert" wrote: > Hi > > A customer had EndNote X installed on a Mac and it quit importing > records from PubMed. We walked through all the steps and the records > were not importing. Then he installed EndNote X1 and found the same > thing. We also tried direct export from EBSCO and that, too, did not > work. He *could* search PubMed from EndNote using the connection file, > though. > > He said that he had EndNote installed on another computer (I think it > is a Mac also) and that import was not working on that computer either. > > He was using Firefox and had OS X 10.4.11, I think. > > Does anyone have recommendations? > > Have a nice day > John Paul Fullerton > "j-fullerton" > > >

Re: Macs and Importing
Author:    Posted: Thu, 10 Apr 2008 18:40:02 -0400
Have you (and others) tried emptying the cache in your internet browser. People often forget to do this and direct export from databases doesn't work any more, Janice ----- Original Message ----- From: Tom.Faigle "tfaigle" Date: Friday, April 11, 2008 7:24 am Subject: Re: Macs and Importing To: "Endnote-Interest" > I had problems importing on my Mac. I upgraded to OS X > 10.5 which > seemed to help. But I have noticed that sometimes you will > have to > switch spaces to get it to work. > > > On 4/9/08 12:47 PM, "John.Fullerton "jfullert" > <John.Fullerton "jfullert" wrote: > > > Hi > > > > A customer had EndNote X installed on a Mac and it quit > importing > > records from PubMed. We walked through all the steps and the > records > > were not importing. Then he installed EndNote X1 and found the > same > > thing. We also tried direct export from EBSCO and that, too, > did not > > work. He *could* search PubMed from EndNote using the > connection file, > > > though. > > > > He said that he had EndNote installed on another computer (I > think it > > is a Mac also) and that import was not working on that computer > either. > > > > He was using Firefox and had OS X 10.4.11, I think. > > > > Does anyone have recommendations? > > > > Have a nice day > > John Paul Fullerton > > "j-fullerton" > > > > > > > > Health Sciences Liaison Librarian Southern Cross University P.O. Box 157 Lismore, NSW AUSTRALIA 2480 Tel (02) 66203538

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