Reference Web poster question

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Reference Web poster question
Author: ALBERT    Posted: Thu, 17 Apr 2003 13:44:09 -0400
I was just told by the tech. support at ISIResearchSoft that they
can't say anything about the future of Reference Web Poster. They
couldn't even give me anyone to write to to request info. on the
future of this product or any other product they produce. They
say they are not permitted to give out any info. of this nature,
since they might be accused of misstating something.
I was just wondering if anyone knew what the company's plans were
for this product or anything like it. They did acknowledge that
they are selling no new copies of this software, but would continue
to support existing customers.

Am out of line to expect the company to give me some idea of
what they are planning? I have never been given such a
brusk brush-off before, but perhaps I am missing something here.

Karen Albert
Director of Library Services
Fox Chase Cancer Center
Phila., PA 19111
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